HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by Zebra7+2

I cannot complete loading my farms. It stays on the black screen, and white line underneath almost completes, but then won't move any further.

Originally Posted by Zebra7+2

User 1707172118 B-000initialized. Farms won't load; on black screen and white line almost completes then stops and goes no further.

Hi Zebra7+2

Please check if there is any update for Windows, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.


After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

If you can't open the FT Console watch the "U" number in the upper right corner of your farms for the last number shown.

Also if you go to the first post, first page of this thread, there are stepts to let you check your computer.