HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by pbarbee

My ID is 1223288649 This is the third time I have gotten this error message since the game has started being updated. I am in Chrome. Each time when I have posted this issue, I got the message to clear my cache and they will also refer my issue to someone. Clearing my cache has not changed anything. Then after a few hours I am able to get back and what I have that works is working again. However, I reported this early morning and it is still not working. I have a black screen and nothing is turning. I did the test and it said my system is support WebGL. I do not know why is shows disabled because when I follow the directions, it shows WebGL: Hardware accelerated WebGL2: Hardware accelerated Thank you for your help! I have tried in FoxFire, but there are lots of things that don't work on the

Hi pbarbee,
What are you doing when this happens?
Which cache are you clearing? For this problem you have to clear the browser cache, not the memcache.
Next time it happens try the tests then and see if WebGL is still enabled.