Cargo Ships

[kathleenkelly]

Hi Kathleenkelly,
Are you sure they aren't already in your logbook list? If they already in your logbook then they will not show in the replacement list.

Remember they are listed by avatar name and not by their own name, so you may be overlooking them.
If these are newly added neighbors they may not show yet as it does not update immediately.

Yes, I'm sure. One is Kathy and the other is Jane. Both told me they do ships, those are their avatar names, and they don't populate as replacements or in the logbook.

[kathleenkelly]

Yes, I'm sure. One is Kathy and the other is Jane. Both told me they do ships, those are their avatar names, and they don't populate as replacements or in the logbook.

I refreshed and Jane is there but Kathy is still not.

[Taz D]

I refreshed and Jane is there but Kathy is still not.
Hi Kathleenkelly,
Are these newly added neighbors? If that is it the lists come from Facebook and it just may be that it hasn't totally updated.
You can try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again to see if it updated.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[Larwin]

i disabled ships but im still getting them. i had take time away from game last couple days. does it keep my neighbors iternaries or something?

[Taz D]

i disabled ships but im still getting them. i had take time away from game last couple days. does it keep my neighbors iternaries or something?
Hi Larwin,
Even though you disabled them there could have been some ships already on their way to your port. You will still be on their logbook list but it will show as disabled in their itinerary. You don't drop off when you disable it. They would have to replace you to remove you from the list.

[Larwin]

seems to be a bug if game doesnt auto adjust when someone disables ships. they have this problem if players use same itenaries. way i understood it would work is I check it off then its taken care of for me.

[Taz D]

seems to be a bug if game doesnt auto adjust when someone disables ships. they have this problem if players use same itenaries. way i understood it would work is I check it off then its taken care of for me.
Hi Larwin,
When you disable your port, as long as the ship owner has not skipped or self loaded the port before yours, then it will automatically skip your port. It does not remove you from their itinerary nor is it supposed to do so.

[Larwin]

i reenable em later when i have time. just a little annoyed about it.

[fredcy]

My wife is having problems with the game not recording some of the ships she has dispatched. We play together every day and I am not having this problem. Any help would be appreciated. Her farm id is 100000409418997. Thanks for any help.

[Taz D]

My wife is having problems with the game not recording some of the ships she has dispatched. We play together every day and I am not having this problem. Any help would be appreciated. Her farm id is 100000409418997. Thanks for any help.
Hi fredcy,
According to her data the only day a ship is not recorded as having been dispatched is Oct 26th. We do not have any way to correct this for her. Currently I see she has 3 ships out at various ports.

Only thing I can suggest is for her to clear her memcache (link below) before she starts loading the next ship, then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen farms.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


This will not fix the missing ship in the dispatched list, but may prevent this from happening again.

[fredcy]

thanks for checking. I will pass this on to her.

[Early Girl]

Good morning. I am having another problem with my ship retaining the same itinerary. For a week, I have had to replace 2 people for the same 2 people. When I dispatch, it is correct. The next morning I begin to load the same ship, click "reuse itinerary", and it is not the itinerary I dispatched the day before. I have cleared meme, cleaned browser, on c20,W21. Am I missing a step? Thanks

[Tiger]

Good morning. I am having another problem with my ship retaining the same itinerary. For a week, I have had to replace 2 people for the same 2 people. When I dispatch, it is correct. The next morning I begin to load the same ship, click "reuse itinerary", and it is not the itinerary I dispatched the day before. I have cleared meme, cleaned browser, on c20,W21. Am I missing a step? Thanks

Hi Early Girl,

If you are unloading and preparing the exact same ship that you changed the itinerary on, then that's where the problem is.

For example if you changed the itinerary on the yellow ship, if that yellow ship was already back by the time you can prepare another one, the action of unloading the yellow ship always replaces the logbook it had, with those that recently played that have ports open.

As the itinerary the yellow ship had, no longer exists, when you reuse the itinerary on the same ship the game looks for the next last list you used and gives you that one instead.

The way to keep the itinerary after you make changes is, if the ship you changed the itinerary on has returned (yellow in this example), don't unload it. Prepare a different colour ship the next day (pink for example) and reuse the itinerary before you unload the yellow one that has the most recent list. Then the game can give you the most recent one.

When the ships were fist introduced, it was unlikely that the majority would be able to get the same ship back to use it again the next day so the game always had the last itinerary you used to be able to let you reuse it as the one where you last changed the logbook hadn't been unloaded yet.

[Early Girl]

Thank You Tiger! Will do another kind tomorrow! Appreciate it. Have a great day!

[Tiger]

Thank You Tiger! Will do another kind tomorrow! Appreciate it. Have a great day!

You're welcome Early Girl, wishing you a wonderful day too!

[pmcgee]

can someone please help, or advise what I can do?
My 2 ships will not dispatch. this happened when we had the facebook shutdown. they were working fine. Now I can prepare them but the blue dispatch button will not push. Then it tells me my time has expired and i need to prepare the ship. i have done this many times.. even disconnected from the main fame, and still the same thing the blue button will not push.

[Taz D]

can someone please help, or advise what I can do?
My 2 ships will not dispatch. this happened when we had the facebook shutdown. they were working fine. Now I can prepare them but the blue dispatch button will not push. Then it tells me my time has expired and i need to prepare the ship. i have done this many times.. even disconnected from the main fame, and still the same thing the blue button will not push.
HGi pmcgee,
Please provide your account ID. You can find it at the bottom of your farms page, so we can check this for you.

[pmcgee]

Your Facebook USER ID number is: 1464710890

[Taz D]

Your Facebook USER ID number is: 1464710890
Hi pmcgee,
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen your farms.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


I can see you are preparing your b lue ship so continue preparing it and then try to dispatch it. Remember you only have 24 hours to prepare it and dispatch it. If you go over that time as it appears you did for your orange ship then it will not dispatch and you will have to start over.

[pmcgee]

ok did that the ship is preparing now. I'.ll keep you posted if it works or not.

[pmcgee]

thank you !! it worked and my ship has dispatched out. :)

[Sqrl]

About half the times I try to despatch a ship, the are-you-sure style popup pops under instead. If I close the ship dialogue i can click the popup but the ship doesn't despatch. I do not understand why this is happening....

[Taz D]

About half the times I try to despatch a ship, the are-you-sure style popup pops under instead. If I close the ship dialogue i can click the popup but the ship doesn't despatch. I do not understand why this is happening....
Hi Sqrl,
The only reason the pop up would move underneath your main page is if you accidently clicked again on the main page. I have had a mouse do this to me by bouncing the clicking of the left button causing a double click. The mouse button was wearing out.

[Sqrl]

I blame the cats.

[bosstech]

how do i get more neighbors to do ships?

[Taz D]

how do i get more neighbors to do ships?
Hi Bosstech,
There is a thread in the Social section for requesting neighbors called Facebook neighbor requests where you can look through the ones who have posted there and you can post a request in it. Please read the first post of that thread to see what you need to include in your request and do. Here is a link to that:
http://www.slashkey.com/forum/showthread.php?t=391198

[WyoSugar]

Is there some way to change the neighbors to choose from for the ships. I have people on my ship list who no longer play.

Thanks

[Taz D]

Is there some way to change the neighbors to choose from for the ships. I have people on my ship list who no longer play.

Thanks
Hi WyoSugar,
Yes you can change them using the Replace when you go to the Ship's Logbook tab. You can only do that though while you are preparing the ship.You can replace up to 10 per time as you are preparing the ship.
You can find all the information about this in the Game Guide chapter 32 about ships:
http://www.slashkey.com/forum/showthread.php?t=626622

[RIAP27]

1545131279 Build No: 416
I have a ship in prep and it is taking almost 15 minutes per container
prep time. All other ships are out sailing, so why is this not taking only 4-5 min per container.
On my 2nd acct I have two ships waiting to be prepped that came home early but the ship in prep is only taking about 5 minutesper container to prep.

[marymarcel]

1545131279 Build No: 416
I have a ship in prep and it is taking almost 15 minutes per container
prep time. All other ships are out sailing, so why is this not taking only 4-5 min per container.
On my 2nd acct I have two ships waiting to be prepped that came home early but the ship in prep is only taking about 5 minutesper container to prep.

Hi RIAP :)

It seems that not all your dispatched ships were taken into account, that is why this ship is taking longer to prepair each container.

Sadly there is nothing you or us can do to revert this situation but if you want you can report it to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[RIAP27]

[COLOR="Purple"]Correction-its taking 18 minutes per container to prep.
All other ships are out. This shouldn't be so/.
Thank you for the prompt reply. I will contact support./COLOR]

[marymarcel]

[COLOR="Purple"]Correction-its taking 18 minutes per container to prep.
All other ships are out. This shouldn't be so/./COLOR]

RIAP, please read my response just above your last post. Thanks :)

[Taz D]

I think you misunderstood my problem. I know I can change 10. The problem I have is the list I can change to don't play at all or as often.

The people I want to change to (people I know who play every day) are not on the list. These people work my posts, send gifts every day etc.

What I want to do is change the list I can pick from.
Hi WyoSugar,
You can not change that list. The only way to remove anyone from that list is to remove them as neighbors as only neighbors can work your ships. So if you know they no longer play you can remove them as neighbors and they will drop off that list. Any of your neighbors who have their port enabled should already be on that list.

[WyoSugar]

I think you misunderstood my problem. I know I can change 10. The problem is the list does not list the people I want to change to.

The list I have to choose from contains people who no longer play or don't play very often.

I want to be able to choose players who I know play often, work my posts etc.

Hi WyoSugar,
Yes you can change them using the Replace when you go to the Ship's Logbook tab. You can only do that though while you are preparing the ship.You can replace up to 10 per time as you are preparing the ship.
You can find all the information about this in the Game Guide chapter 32 about ships:
http://www.slashkey.com/forum/showthread.php?t=626622

[Taz D]

I think you misunderstood my problem. I know I can change 10. The problem is the list does not list the people I want to change to.

The list I have to choose from contains people who no longer play or don't play very often.

I want to be able to choose players who I know play often, work my posts etc.
Hi WyoSugar,
Please read my answer above your post. I answered your first post.

[Alexandra_J]

When your ships are disabled and your neighbours (will have a pink port shown),

Does it disable immediately for you or is there a waiting time for it to disable and we won't get any ships in our ports from then on? Because some people have disabled their ports but still get them come through.

[Taz D]

When your ships are disabled and your neighbours (will have a pink port shown),

Does it disable immediately for you or is there a waiting time for it to disable and we won't get any ships in our ports from then on? Because some people have disabled their ports but still get them come through.
Hi Alexandra J,
I moved your post to the Help & Support thread about the cargo ships as this has nothing to do with the current release.
There may be some ships that come through because they were already sent to you even though you disabled your port. Also if the owner has skipped or self loaded their ship for the port directly before yours then it will not automatically skip your port so it may show there as well. Either you will have to send it on or they will have to manually skip your port.

[Alexandra_J]

I have a small issue. When I go to dispatch my ship the yellow one this morning, the pop up shows underneath, so I have to close my seaport manager and then re-dispatch it and then the pop up shows up front as it should do.

[Tiger]

I have a small issue. When I go to dispatch my ship the yellow one this morning, the pop up shows underneath, so I have to close my seaport manager and then re-dispatch it and then the pop up shows up front as it should do.

Hi Alexandra_J,

If you tend to leave the seaport manager open while you load containers or perhaps are not doing anything else in the game while you load them, it's best to reload the game before you dispatch your ship then you shouldn't get that problem.

[KCJ]

All the other goals work, but when I have ship goals, they usually do NOT register. Today I loaded 12 of my neighbor's ships, but none of them registered in my goals. This has been happening since farmpass started I assumed it was a bug that would be fixed, but it is still happening.

[Tiger]

All the other goals work, but when I have ship goals, they usually do NOT register. Today I loaded 12 of my neighbor's ships, but none of them registered in my goals. This has been happening since farmpass started I assumed it was a bug that would be fixed, but it is still happening.

Hi KCJ,

I had a look at your goals, you have seasonal goals to unload ships.
The farms I am looking at, the ship goals have a big green arrow pointing down on them.
Mouseover the goal and it will give you more information like if it's to unload ships and if it's a specific color ship.
When it's a specific colors ship it tells you the color, when it doesn't matter what color ship to unload it just tells you how many you need to unload

[SirMatthew KC]

So glad the game is back!! However, I was trying to get my order of ports back for my ship but it only let me change 3 or 4 of them before the number of changed to 0. Is this something that can be fixed? I tried reloading the game but it didn't work. I know I did not change 10 ports.

[marymarcel]

So glad the game is back!! However, I was trying to get my order of ports back for my ship but it only let me change 3 or 4 of them before the number of changed to 0. Is this something that can be fixed? I tried reloading the game but it didn't work. I know I did not change 10 ports.

Hi SirMatthew :)

Try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game. See if that helped you.

https://apps.facebook.com/farmtown/play/?do=clear_memcached

[SirMatthew KC]

Hi SirMatthew :)

Try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game. See if that helped you.

https://apps.facebook.com/farmtown/play/?do=clear_memcached

OH! DUH! I swear, I was in such FT withdrawal I didn't even THINK of that! lol
THANKS!

[Dana Boyles]

Why is it now after this last update, it is now taking almost an hour to load a container on my boats?

[marymarcel]

Why is it now after this last update, it is now taking almost an hour to load a container on my boats?

Hi Dana :)

As the game was down for several days then the previous ships are not on the list anymore and they take more time to load each container. Remember they stay in the list for exactly 7 days.

What we usually do in this case or maybe after coming back from vacations is only load a few containers, depending on how much time you have to spend on the game, and send the ship out.

That way you start having ships out and the next one will take less time to load containers and so on.

http://r1.slashkey.com/forum/showthread.php?p=6164118#post6164118

[guess who]

Oh by the way when you disable ships from neighbours it turns itself back on.

[Tiger]

Oh by the way when you disable ships from neighbours it turns itself back on.

Hi guess who,

I have moved your issue with disabling your port to help and support for the cargo ships.

When you removed the check mark for Enable ships, did you also see the popup with information that asks if you want to proceed and did you click on the green check mark to confirm?

After doing that did you also remember to click the green check mark at the bottom of the preferences window to save the changes you made?

If you did not, then that could explain why the setting hasn't been remembered.


If you have done all of those please try clearing your memcache. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window AND FT if you have it open in another window. Then please reload the game and try disabling your port again and see if the change is remembered when you next reload the game.

[Fireball]

After a long illness and rushed to the hospital to the ICU ward I did not close my port. Today I have tried to work them again but when I go down my list it shows EVERYONE has worked them. Impossible! Also I lost my hubby who I know is my neighbor and can't find him t add to the roster. Please help!

[Taz D]

After a long illness and rushed to the hospital to the ICU ward I did not close my port. Today I have tried to work them again but when I go down my list it shows EVERYONE has worked them. Impossible! Also I lost my hubby who I know is my neighbor and can't find him t add to the roster. Please help!
Hi Fireball,
I moved your post to the Help & Support thread about Cargo Ships as this is not a suggestion. Please do not post questions or problems in the Suggestions section as that is only for making suggestions for changes to the game.
If those ships were sent to you while you were in the hospital then it is possible they had already been returned to the owners. If you are talking about your own ships they may not have been worked all the way down. If you look at the box for each you can see how much they loaded to your ship. If it shows a zero amount then the ship probably returned to you without them working it at the end of the 7 days.
Are you sure your husband isn't already in your roster? If he is then he won't show in the replacement list to be added. If he is not then check to make sure he has his port enabled.
We do not have any way to check any of this for you as we do not have the data for the ships.

[Chet Evors]

#18 port, won't let me load it but just says this port is out of service??
Can I do anything to by pass this port?
God bless and Merry Christmas.
Email me if you will.

[Taz D]

#18 port, won't let me load it but just says this port is out of service??
Can I do anything to by pass this port?
God bless and Merry Christmas.
Email me if you will.
Hi Chet,
We do not email anyone. We can only answer in the forums.
Unless you skipped or self loaded the previous port it should automatically skip that port. If you did skip or self load the previous port you should be able to skip that one.

[LisaScobee]

How do I disable Ships? Don't want to use them.

[Taz D]

How do I disable Ships? Don't want to use them.
Hi LisaScobee,
In your preferences (wrench at the top right) uncheck the box for Enable Ships.

[LisaScobee]

Hi LisaScobee,
In your preferences (wrench at the top right) uncheck the box for Enable Ships.
Thanks
I need to disable trains too. How is that done?

[Taz D]

Thanks
I need to disable trains too. How is that done?
Hi LisaScobee,
There isn't any way to disable trains.

[bugs22]

Twice now, my ships have gotten to a certain port (the same neighbor) and after it is loaded it skips through the rest of the ports and returns home, even with days left for it to be loaded. Is there a problem?

[Taz D]

Twice now, my ships have gotten to a certain port (the same neighbor) and after it is loaded it skips through the rest of the ports and returns home, even with days left for it to be loaded. Is there a problem?
Hi Bugs,
I just checked your data and I see 3 ships still dis patched. Two are at port 14 and one is at port 22. The rest of your ships idle. one returned last in August, one on January 5th (2 ports skipped and 28 completed), one returned January 10 (0 ports skipped and 30 ports completed) and one today (0 ports skipped and 30 ports completed.)
I do not see any ships where a lot of ports were skipped.

[bugs22]

Both of the ships that returned last night and today, skipped the last 2 ports....after they were loaded by Nancy then skipped the last 2 ports. Nothing was loaded. There was nothing loaded in the last 2 ports.

[Taz D]

Both of the ships that returned last night and today, skipped the last 2 ports....after they were loaded by Nancy then skipped the last 2 ports. Nothing was loaded. There was nothing loaded in the last 2 ports.
Hi Bugs,
That is not what your data shows. If they skipped the last 2 ports then they would show as skipped and both would show in your logbook as pink background closed ports.

[dkstelm]

Could you help me find my yellow ship?

[marymarcel]

Could you help me find my yellow ship?

Hi dkstelm :)

Please click in your preferences, the wrench and put a check mark to Show ships option, also, uncheck all the other options saying Show....

Then click in the green check mark to save changes. Go from farm to farm till you find your yellow ship.

[sdsickinger]

I am having the same problem as bugs22 I think. This morning as I was watching, My brown ship had 3 loads left. The third to the last loaded and "POOF" the last 2 didn't show up in my seaport manager to be loaded.. Neither of the people were online...When I looked at the line up in my brown ship the last 2 ships show loaded in 0 min. but neither of the2 are showing loaded under my neighbor list. This happed to me before just a day or 2ago, but I thought I had lost my mind and did something wrong.. Now I know there is a problem. I cleaned my Memcache and the last 2 ships are still NOT showing that they were loaded under the neighbor list and I know for a fact the people were not on line to do them..

[marymarcel]

I am having the same problem as bugs22 I think. This morning as I was watching, My brown ship had 3 loads left. The third to the last loaded and "POOF" the last 2 didn't show up in my seaport manager to be loaded.. Neither of the people were online...When I looked at the line up in my brown ship the last 2 ships show loaded in 0 min. but neither of the2 are showing loaded under my neighbor list. This happed to me before just a day or 2ago, but I thought I had lost my mind and did something wrong.. Now I know there is a problem. I cleaned my Memcache and the last 2 ships are still NOT showing that they were loaded under the neighbor list and I know for a fact the people were not on line to do them..

Hi sdsickinger :)

Please report this to Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

How do I "close" a port. I don't want to do ships

[Taz D]

How do I "close" a port. I don't want to do ships
Hi LisaScobee,
In your preferences is a check box for Enable Ships. Uncheck the box and it will close your port and disable your ships.

[LisaScobee]

Hi LisaScobee,
In your preferences is a check box for Enable Ships. Uncheck the box and it will close your port and disable your ships.

Thx. I think I've seen that. Except now I can't FIND the ships on the farms, only in the ship manager

[Taz D]

Thx. I think I've seen that. Except now I can't FIND the ships on the farms, only in the ship manager
Hi LisaScobee,
I do not see any cargo ships on your farms or in your storage. You would still see them in the ship manager because you have owned them. Once you have bought them then you do not have to have the ships themselves.

You do realize that if you do uncheck the box for Enable ships your port will be disabled for others to send them to you as well as your own ships will be disabled and you will not be able to send them out.
You may still see ships in your ship manager from others for a few days as they have already been sent out.

[LisaScobee]

Hi LisaScobee,
I do not see any cargo ships on your farms or in your storage. You would still see them in the ship manager because you have owned them. Once you have bought them then you do not have to have the ships themselves.

You do realize that if you do uncheck the box for Enable ships your port will be disabled for others to send them to you as well as your own ships will be disabled and you will not be able to send them out.
You may still see ships in your ship manager from others for a few days as they have already been sent out.


Yes I don't want to deal with ships of ANY kind. I'm seeing MY ships in the manager (See attached)

[Taz D]

Yes I don't want to deal with ships of ANY kind. I'm seeing MY ships in the manager (See attached)
Hi LisaScobee,
Your ships will always show in the ship manager whether you have them physically on your farms or not. There isn't any way to remove those even if you sold them they will still show there. You don't want to deal with them then don't open your ship manager.
As I said there may be a few of other's ships show up in your ship manager for a few days because they were already dispatched and you are in their logbook. After that you will not see any more ships.

[Amber Leigh]

Hi. Years ago, I decided to not use ships. I've decided to attempt working on those again. I moved ships from storage to my farm 17 and discovered I cannot locate my Blue ship. It is not in storage and I cannot find it on any farm. The store listing says I already own a Blue ship. Can you please help me locate it? TIA

[marymarcel]

Hi. Years ago, I decided to not use ships. I've decided to attempt working on those again. I moved ships from storage to my farm 17 and discovered I cannot locate my Blue ship. It is not in storage and I cannot find it on any farm. The store listing says I already own a Blue ship. Can you please help me locate it? TIA

Hi Amber Leigh :)

As you said and according to your data your Cargo Ship blue is not in storage or on a farm.

Cargo ships are special, once you buy them you will have them for ever no matter they are missing.
You can load your Blue ship from the Ship manager but if you want to place it on a farm, then you will have to purchase another one.

We do not have data for coins items so we can't tell you what happened with it.

[Amber Leigh]

Hi Amber Leigh :)

As you said and according to your data your Cargo Ship blue is not in storage or on a farm.

Cargo ships are special, once you buy them you will have them for ever no matter they are missing.
You can load your Blue ship from the Ship manager but if you want to place it on a farm, then you will have to purchase another one.

We do not have data for coins items so we can't tell you what happened with it.

Are you talking about the Seaport manager? If so, I don't see the ship there either.

[marymarcel]

Are you talking about the Seaport manager? If so, I don't see the ship there either.

Yes, I'm talking about the Seaport manager.

Please reload the game and then click in your Seaport manager. Click in My Ships button.

Then click in the Eye located in the upper right side of the screen to Show/Hide your ships.
Follow the instructions given in the pop up and see if the Blue ship shows up.

Also, be sure to put a check mark to Enable Ships option in your preferences, the wrench. Then click in the green check mark to save changes.

[Amber Leigh]

I did all that. Can't find it so I purchased a new one. Thank you.

[marymarcel]

I did all that. Can't find it so I purchased a new one. Thank you.

You are welcome Amber Leigh, thanks for coming back to let us know :)

[amanda1955]

how come the ship times have increased have been doing them everyday no breaks since christmas but noticed this morning the pink ship 9.6mins??

[marymarcel]

how come the ship times have increased have been doing them everyday no breaks since christmas but noticed this morning the pink ship 9.6mins??


Hi amanda :)

Your data for ships shows that you dispatched them on February 3, 5, 6, 7, 8 and you are now preparing your Pink Cargo Ship.

You only have 5 ships dispatched so the Pink Cargo ship's containers load in 9.6 minutes.

You have the information in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?p=6164118#post6164118

[amanda1955]

well saving for the farm pass so stuff the farm pass from now on don't think we should be penalized for any time

[marymarcel]

sorry but now next prepare is 10m its double the times that they once was why

Hi amanda :)

That is correct as you still have only 5 ships dispatched.

Every ship has different times to load the containers, you are now loading your Brown ship and 10.2 minutes is the time for loading each of its container with only 5 ships dispatched.

Please read the information in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6164118#post6164118

[MOM GLENDA]

the ships are not ariving in our ports like they use to .i can do the ships in my port then go to the bathroom or kitchen be gone 15 mins come back and there will be ships in my port that say they been there for 3 and 4 hrs .asked some friends and was told the same thing is happning to them.please let them know about this see if they can fix this problem. friends are getting upset because their ships are not moved faster.we cannot move them unless they show up in our port not be 3 to 4 hrs getting to our ports.thanks

[docmm6]

I filled all my containers on my green ship, all is yellow background. When I try to dispatch it, they all turn pink and says 5.6 left on all of them. Facebook USER ID number is: 100000025964796 Build No: 427

[Tiger]

I filled all my containers on my green ship, all is yellow background. When I try to dispatch it, they all turn pink and says 5.6 left on all of them. Facebook USER ID number is: 100000025964796 Build No: 427

Hi docmm6,

Are you still having problems? Did you try reloading the game?
At the time of this post your green ship is showing dispatched and is currently at Port 3.

We can see that you have run memcache.

If you tend to leave the game open while preparing containers and you're not also doing any farm work (harvesting/plowing etc) at the same time. After finishing preparing your ship tomorrow, it may be worth you reloading the game before you dispatch it which will help farm data to update.

[marymarcel]

the ships are not ariving in our ports like they use to .i can do the ships in my port then go to the bathroom or kitchen be gone 15 mins come back and there will be ships in my port that say they been there for 3 and 4 hrs .asked some friends and was told the same thing is happning to them.please let them know about this see if they can fix this problem. friends are getting upset because their ships are not moved faster.we cannot move them unless they show up in our port not be 3 to 4 hrs getting to our ports.thanks

Hi MOM GLENDA :)

I moved your post to the thread about Cargo Ships in Help & Support.

Please be sure that your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.

Be sure your browser and operation system are up to date.

Also, try clearing your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm if it is open in other tabs. Then reopen your farm. See if that helps with your problem.
https://apps.facebook.com/farmtown/play/?do=clear_memcached


If the problem continues, then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[MOM GLENDA]

i have did all of the things you told me .a lot of my friends are having the same problem.also microsoft just recently put windows 11 on my laptop updated it 2 nights ago

[marymarcel]

i have did all of the things you told me .a lot of my friends are having the same problem.also microsoft just recently put windows 11 on my laptop updated it 2 nights ago

Hi MOM GLENDA :)

Then please contact Support and see if they can figure out what is happening.

[WyoSugar]

I started preparing a ship this morning. Each container was taking less than 5 minutes. When I got to the 9th container, it switched to 9 minutes. Is this normal?

Thanks

[Taz D]

I started preparing a ship this morning. Each container was taking less than 5 minutes. When I got to the 9th container, it switched to 9 minutes. Is this normal?

Thanks
Hi WyoSugar,
As the time length is governed by the number odf ships you have dispatched in the past 7 days, then yes it can change when a ship drops off that list. Ships stay on the list exactly 7 days to the second. When the oldest one expires before you have completed the current ship preperation then the time for your container prep will change at that time.

[farmerKBW]

Because I have a lot of neighbors who no longer play, when I dispatch my ships, I have to change my ship's itinerary. I just sent a ship, and I changed the itinerary so that my neighbor who plays every day was the last port. I checked to make sure the neighbors were in the right order and dispatched it, but once it was dispatched, the ports were not in the order I put them in. Now all of the people who DON'T play are last! I wish there was a way to just recall the ship - I have no idea why or how it even changed my itinerary after I'd just changed it. I always have to change my itinerary and this has never happened before.

[marymarcel]

Because I have a lot of neighbors who no longer play, when I dispatch my ships, I have to change my ship's itinerary. I just sent a ship, and I changed the itinerary so that my neighbor who plays every day was the last port. I checked to make sure the neighbors were in the right order and dispatched it, but once it was dispatched, the ports were not in the order I put them in. Now all of the people who DON'T play are last! I wish there was a way to just recall the ship - I have no idea why or how it even changed my itinerary after I'd just changed it. I always have to change my itinerary and this has never happened before.

Hi farmerKBW :)

Did you click in the Reuse Last Itinerary button and after that you changed the ports?

If you first changed ports and then clicked in Reuse Last Itinerary button then that is why you got that problem.

Im sorry but there is no way to change the ports for that ship but you can do that for your next ship tomorrow.

Also, if you need new friends/neighbors please visit the following thread, you can send friend requests to some of the farmers who posted there and you can also post your own request. Just be sure to read all the information given in the first post of that thread:
http://r1.slashkey.com/forum/showthread.php?t=391198

[Alexandra_J]

When loading the ships yourself (I have the cranes) does it just load them and who gets the credit for loading them??

[marymarcel]

When loading the ships yourself (I have the cranes) does it just load them and who gets the credit for loading them??

Hi Alexandra :)

I moved your post to the thread about Ships in Help & Support.

When you selfload your own ship nobody is getting a reward.

[QueenMab99]

Hi Nicol :)

I moved your post to the thread about Ships.

I visited your farms and your ships are on your farm 4.
Please click in your preference, the wrench, and see if you have a check mark for the option Show Ships.
If you not have a check mark, then add it and then click in the green check mark to save changes.

If that doesnt work for you, then clear your browser cache where all the graphics are stored.
We have instructions on how to clear cache for some browsers in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

My ships are check marked, but one has disappeared. I can prepare, dispatch and unload it but cannot figure out what farm it is on. It does not tell you that when you go to the ship manager. I wouldn't bother with them at all for a lot of reasons except for the fact that they are so often thrown in on the Farm Pass items.

[marymarcel]

My ships are check marked, but one has disappeared. I can prepare, dispatch and unload it but cannot figure out what farm it is on. It does not tell you that when you go to the ship manager. I wouldn't bother with them at all for a lot of reasons except for the fact that they are so often thrown in on the Farm Pass items.

Hi QueenMab :)

You dont need to go to the farm to do the ships as everything can be done through the Seaport Manager.

We do not have data for coins items so we cant tell you if one of them is missing. As I said before you can do everything through the Seaport manager no matter it is not phisically on a farm.

You can hide everything in your preferences except for Show ships option and then go from farm to farm till you find all of them.

[QueenMab99]

I realize you can see them through the seaport manager, but what if you want to delete one of them?

[marymarcel]

I realize you can see them through the seaport manager, but what if you want to delete one of them?

Ships are a little special. They can be sold, missing, but they will be able to be worked through the Seaport Manager.
You can hide or unhide them from the Seaport Manager.

If you want to delete or sell it from a farm, then you first need to find it. If that is your problem, then follow my previous instructions to find the ships on your farms.

You have full information in the following link from our Game Guide:
http://r1.slashkey.com/forum/showthread.php?t=626622

[lineking]

Looking for the protocol for moving ships from one farm to another. Couldn't find in the basic game guide. Wanting to go from #7 to #10. Help! Thanks.

[Taz D]

Looking for the protocol for moving ships from one farm to another. Couldn't find in the basic game guide. Wanting to go from #7 to #10. Help! Thanks.
Hi Lineking,
I moved your post to the Help & Support thread about the cargo ships. If you have a question about something in the game then please post it in the Help & Support thread that fits your question.

You move the ships the same way you move anything in the game. You put thme in your storage and then take them out on the farm you want to set them on. It does not matter if they are dispatched or not.

[penaten125]

all but one ship diappeared plz replace them

[Tiger]

all but one ship diappeared plz replace them

Hi penaten125,

I have moved your post to the help and support thread for the cargo ships.

Please supply your USER ID so we can take a look at your data for them.
Scroll down past your game screen and the yellow box beneath it and look for Your Facebook USER ID number is: The number showing after that is the one we need.


Where are the ships missing from?

If it's a farm, which farm?


If it's the Seaport Manager, in the My Ships section look top right and see if you have a red eye or black eye. If it's red, try clicking on that eye and make sure that you have a check mark added for every ship.

[penaten125]

all but one of my ships disappeared plz put them back

[Tiger]

all but one of my ships disappeared plz put them back

Hi penaten125,

Your last post was responded to, please click on this link to be taken to it and please supply the information request. We will move your post today to that same thread in a short while:
http://r1.slashkey.com/forum/showthread.php?p=6539426#post6539426

Please also try to find some time to learn how to find your posts on the forum. Posts will be moved to organise them by subject matter so it's worth you doing so:
Where's My Post Gone? (http://r1.slashkey.com/forum/showthread.php?t=594766)

[JohnAlbertini]

Ship got sent without MY doing ANYTHING!!! Wasn't finished loading half the containers!!!

[Taz D]

Ship got sent without MY doing ANYTHING!!! Wasn't finished loading half the containers!!!
Hi John,
The only way it could have been dispatched is if you accidently moved over the dispatch button with the mouse button held down or clicked.

I am sorry but we can't bring it back for you to finish.We do not have that capability.

[bbarksda]

I cannot load ships right now. Get a message saying I don't own the 7 cranes, but I do. It even says I own all 7. Ships just won't load

[Taz D]

I cannot load ships right now. Get a message saying I don't own the 7 cranes, but I do. It even says I own all 7. Ships just won't load
Hi bbarksda,
Are you trying to do this in Facebook or the website. The website has not yet been released for everyone to try.
If it is on Facebook then please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


If that doesn't work you may need to remove them all from storage, save and close your farms. Then reopen farms and put them back in storage and see if they work.

[chubbyal]

Thanks Mary, I have just started to load a ship and although I have been preparing a ship everyday the time has doubled. Thankfully it was only 4.8 to 9.6 mins, has anyone else reported this problem. Thanks Mary

[Taz D]

Thanks Mary, I have just started to load a ship and although I have been preparing a ship everyday the time has doubled. Thankfully it was only 4.8 to 9.6 mins, has anyone else reported this problem. Thanks Mary
Hi Chubbyal,
I moved your post to the thread abvout the cargo ships.
This happens when one of the ships in your list for the ships dispatched drops off the list. They stay on that list for exactly 7 days to the second. When one drops off then the time changes to the higher length.
You can check that list by clicking on the little question mark in the box for the container.

[chubbyal]

Thanks for your help Taz, much appreciated

[RIAP27]

I've had cargo ships now for years, and generally remember to reuse previous itinerary. Once in a while I forget and find an arbitrary itinerary and then work to reset it as I wish.
However, the past few days, I have opened my ships (One per acct) to find the itineraries changed, as if I never set for reuse, on BOTH accounts. Some reliable ports I can't find any more, so I have to hope my new selection will be so, esp on the back end.
Thing is, has there been any glitches with the ships that would reset the itinerary AFTER I have selected reuse last itinerary when I sent them out? Two mornings in a row I have opened a ships (on both accounts) waiting to be prepped to find the reuse itinerary from the previous launch NOT there.
I really hope I am not becoming THAT badly absentminded!!

[Taz D]

I've had cargo ships now for years, and generally remember to reuse previous itinerary. Once in a while I forget and find an arbitrary itinerary and then work to reset it as I wish.
However, the past few days, I have opened my ships (One per acct) to find the itineraries changed, as if I never set for reuse, on BOTH accounts. Some reliable ports I can't find any more, so I have to hope my new selection will be so, esp on the back end.
Thing is, has there been any glitches with the ships that would reset the itinerary AFTER I have selected reuse last itinerary when I sent them out? Two mornings in a row I have opened a ships (on both accounts) waiting to be prepped to find the reuse itinerary from the previous launch NOT there.
I really hope I am not becoming THAT badly absentminded!!
Hi Riap,
No there haven't been any glitches with cargo ships that we know of. I always check mine after loading all the containers before I dispatch it because I have forgotten a couple times.

[RIAP27]

I hope I haven't been forgetting that much LOL
I double and triple checked this eve.
Tomorrow I hope all will be well and the previous itinerary will be there.
I do recall reading, something I never experienced before, a while back, that if you unload a ship before you start prep or after, or something like that, that it will over write your "Previous itinerary". Is there any truth to that? And if so, what should I do to avoid such rewriting my itinerary?Hi Riap,
No there haven't been any glitches with cargo ships that we know of. I always check mine after loading all the containers before I dispatch it because I have forgotten a couple times.

[Taz D]

I hope I haven't been forgetting that much LOL
I double and triple checked this eve.
Tomorrow I hope all will be well and the previous itinerary will be there.
I do recall reading, something I never experienced before, a while back, that if you unload a ship before you start prep or after, or something like that, that it will over write your "Previous itinerary". Is there any truth to that? And if so, what should I do to avoid such rewriting my itinerary?
Hi Riap,
Yes you need to have at least 1 ship still out (not unloaded) so it has an itinerary to reuse.

[RIAP27]

Thanks! Yes, I do have ships out, though I did, somehow on one of them, did not send out in time. Came in that morning and it said the ship was not sent in the 24 hr period, which has happened before, if I click dispatch and it doesn't go, and I don't notice it failed to launch. With all the mixed up itineraries out there now I have to watch carefully for a few days, but can missing the 24 hr time frame mess it up too?Hi Riap,
Yes you need to have at least 1 ship still out (not unloaded) so it has an itinerary to reuse.

[Taz D]

Thanks! Yes, I do have ships out, though I did, somehow on one of them, did not send out in time. Came in that morning and it said the ship was not sent in the 24 hr period, which has happened before, if I click dispatch and it doesn't go, and I don't notice it failed to launch. With all the mixed up itineraries out there now I have to watch carefully for a few days, but can missing the 24 hr time frame mess it up too?
Hi Riap,
If the ship doesn't dispatch in the 24 hours then you have to start over and that also means setting the reuse itinerary too. You can tell if it dispatched because you can see the picture for the first port and it says docked at Port whoever and the port number.

[RIAP27]

Thanks, yes.
I guess I didn't really pay attention if it dispatched or not. Hi Riap,
If the ship doesn't dispatch in the 24 hours then you have to start over and that also means setting the reuse itinerary too. You can tell if it dispatched because you can see the picture for the first port and it says docked at Port whoever and the port number.

[KnittyGirl]

Good morning! This isn't so much a problem as it is I'm wondering how this works. I get a Ship docked at my Port from someone I don't recognize. If I'm on the FB website, I cannot help as it states this person is not a Neighbor. If I'm on the FT site, I can help them! The funny thing is, I have no idea who this farmer is as she/he is not a Neighbor and not a Buddy. I'll continue to help! It's just weird that someone I don't know pops up on my Port. Any ideas how this happened? thank you!!

[Taz D]

Good morning! This isn't so much a problem as it is I'm wondering how this works. I get a Ship docked at my Port from someone I don't recognize. If I'm on the FB website, I cannot help as it states this person is not a Neighbor. If I'm on the FT site, I can help them! The funny thing is, I have no idea who this farmer is as she/he is not a Neighbor and not a Buddy. I'll continue to help! It's just weird that someone I don't know pops up on my Port. Any ideas how this happened? thank you!!
Hi KnittyGirl,
This usually will happen if someone is using more than 1 account through Facebook and switches between them. The user data does not get transferred correctly, so it appears to be someone you may not have as a neighbor or buddy or friend. If in Facebook instead of loading it in the port manager you go to the My Requests it will have the correct information and show you who actually sent you the ship. The website may not show the correct information but it does know who sent it and allows you to load it.

[KnittyGirl]

Hi KnittyGirl,
This usually will happen if someone is using more than 1 account through Facebook and switches between them. The user data does not get transferred correctly, so it appears to be someone you may not have as a neighbor or buddy or friend. If in Facebook instead of loading it in the port manager you go to the My Requests it will have the correct information and show you who actually sent you the ship. The website may not show the correct information but it does know who sent it and allows you to load it.

Ah, thank you Taz! I do have another account so that explains it.

[Taz D]

Ah, thank you Taz! I do have another account so that explains it.
Hi KnittyGirl,
I suggest having 2 accounts you work each in a different browser. That way the data transfer does not get mixed up for your neighbors/buddies/friends for each account.

[KnittyGirl]

Hi KnittyGirl,
I suggest having 2 accounts you work each in a different browser. That way the data transfer does not get mixed up for your neighbors/buddies/friends for each account.
Thank you. I will do that.

[texans]

I just skipped a port that was sitting for 24 min on the Purple Ship, I play on farmtown.com and it didn't give me any products for that skip.

[Taz D]

I just skipped a port that was sitting for 24 min on the Purple Ship, I play on farmtown.com and it didn't give me any products for that skip.
Hi Texans,
If you skip a port then you do not get products for that port. You only get the products if you load the port with the overhead cranes if you have them.

[texans]

Hey Taz,
I have the overhead cranes. I skipped the one previous that sat for over 10 hours and it gave products.

[Joyinlife]

When I get other people to work their ships, I get a lot of them that decline saying they are not my friend. If this is the case, why are they even showing up? It gets annoying. And I do not know how to get their name to make a friends request if I wanted them.

[Taz D]

Hey Taz,
I have the overhead cranes. I skipped the one previous that sat for over 10 hours and it gave products.
Hi Texans,

Then you didn't skip the previous one. You loaded it which gives you the products. You can only self load 4 times for the purple ship and has to be at least 30 minutes in between loading ports. 24 minutes is not long enough, so you skipped the second port and get no products.

[Taz D]

When I get other people to work their ships, I get a lot of them that decline saying they are not my friend. If this is the case, why are they even showing up? It gets annoying. And I do not know how to get their name to make a friends request if I wanted them.
Hi Joyinlife,
If you are these are players you have added as buddies or neighbors through the website or they have added you as a buddy or neighbor and are not Facebook friends, then you need to work those through the website. To keep from having a problem with those I suggest you do all of your ship and train working throuygh the website and not Facebook.

[KBWolfen]

I had 3 ships waiting to be loaded - yellow, brown, green. Time was 1 day, 2 days, 3 days. On port 29 this morning Tim filled my ships and it advanced to my Mom's account. Only 1 ship advanced to be filled and the others show completed.

[marymarcel]

I had 3 ships waiting to be loaded - yellow, brown, green. Time was 1 day, 2 days, 3 days. On port 29 this morning Tim filled my ships and it advanced to my Mom's account. Only 1 ship advanced to be filled and the others show completed.

Hi KBWolfen :)

We have checked ships data and it seems your Mom loaded all ships.

The only difference is that 2 of them were loaded almost at the same time (09:42:03 and 09:42:04) , and the other ship, was loaded at 09:56:58 all eastern times.

[Joyinlife]

Is there a way we can keep the same people in the ships logbook until we want to make a change. If not, there should be. I want the people in my ship logbook that actually WORK the ships.

[Taz D]

Is there a way we can keep the same people in the ships logbook until we want to make a change. If not, there should be. I want the people in my ship logbook that actually WORK
Hi Joyinlife,
I moved your post to the Help & Support thread about the cargo ships to answer you as we can not answer in the Suggestions section.
Yes you can keep the same people in your ships logbook. When you start preparing the ship click on The Ship's Logbook tab and then click on the button at the top that says Reuse Last Itinerary. That will set your logbook to match the last ship you dispatched. You can find all this information in the Game Guide chapter 32 about the ships in the following link:
http://www.slashkey.com/forum/showthread.php?t=626622

[lmbk]

could we load ships with a single click like we boost trains?

We boost a train with one click no matter how many train cars are attached. We have to click a ship once per container that's on a ship. It seems inconsistent to have to click 10 times for a ship with 10 containers but click once for a train with 10 cars.

[Tiger]

could we load ships with a single click like we boost trains?

We boost a train with one click no matter how many train cars are attached. We have to click a ship once per container that's on a ship. It seems inconsistent to have to click 10 times for a ship with 10 containers but click once for a train with 10 cars.

Hi Imbk,

I have moved your post to the help and support thread for the ships. We already have the ability to load ships in our port with one click, but it does require owning the overhead cranes. They can also help a little with your own ship that may have been waiting a long time to be moved to the next port as long as it's not stuck at the very last port on it's logbook.
Here's the link to that post in the Game Guide so you can check them out and see if you want to invest in them:
http://r1.slashkey.com/forum/showthread.php?p=6337494#post6337494

[poof3013]

I received a "Seasonal Goal" yesterday, to unload 3 cargo Brown ships. That task is impossible. Ships take up to 7 days and there are only 17 days left this month.

[marymarcel]

I received a "Seasonal Goal" yesterday, to unload 3 cargo Brown ships. That task is impossible. Ships take up to 7 days and there are only 17 days left this month.

Hi poof :)

I moved your post from Suggestions to Help & Support about Cargo Ships to be able to answer you.

Ships have 7 days in total to be back home, but that doesnt mean they will use all those days to be back.

My ships usually are back in 2 days, so when I get that kind of seasonal goal, I can unload that ship and send it off again.

[powell]

Hi Mary. I tried going to memcache link and it took me to facebook and it was blacked out I have been using the farmtown website not the facebook one. My problem is that when I try to dispatch my shiips, I go to the log book and put them in the order I want them and then just before I dispatch they are all changed around. I also have difficulty putting them in order initially. They keep moving on their own to different spots. I have noticed that in particular spot 23 will go into the number one spot and push number one into the #2 spot but the numbers still say 23 and 1. Thank you for your help with this matter.

[marymarcel]

Hi Mary. I tried going to memcache link and it took me to facebook and it was blacked out I have been using the farmtown website not the facebook one. My problem is that when I try to dispatch my shiips, I go to the log book and put them in the order I want them and then just before I dispatch they are all changed around. I also have difficulty putting them in order initially. They keep moving on their own to different spots. I have noticed that in particular spot 23 will go into the number one spot and push number one into the #2 spot but the numbers still say 23 and 1. Thank you for your help with this matter.

Hi powell :)

When you work through the web site, please use the following link for memcache:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached

About your problem with Logbook, while you are loading your cointainers, click in Logbook and then click in Reuse Last Itinerary. If you send ships daily, then you will get the same ports and positions than you had for the previous day.

After that, then you can move ports to different spots if you wish or change up to 10 ports for other neighbors ports.

But you have to click in Reuse Last Itineray first and then make changes. If you see that one port is not in the correct spot you moved it, close the ship manager and then reopen it and see if it stayed. If not move it again.
If you are trying to move a port from the bottom to the top of the screen or viceversa, try to do it slowly as you have to go through many spots to change it.

[cliffcor]

I start preparing containers, and each container takes say 5 minutes. After a few are prepared, the time to prepare jumps to a much higher time pwe container. What's up?

[Taz D]

I start preparing containers, and each container takes say 5 minutes. After a few are prepared, the time to prepare jumps to a much higher time pwe container. What's up?
Hi Cliffcor,
I moved your post to the thread about cargo ships.
The time for preparation is based on how many ships you have dispatched in the last 7 days. Each ship you dispatch only stays on that list for 7 days to the second. When one drops off the list at the end of that time then your container loading time can go up.

[demetri@webmail.co.za]

hi all,

any idea why ALL the ships that were on their way with 2,3,4,5,6 days to go are now saying "ready to unload" ?

all was well until i dispatched a new ship and then went back to check that it is actually gone and saw that all ship are reset.

TY
2023-07-24

[marymarcel]

hi all,

any idea why ALL the ships that were on their way with 2,3,4,5,6 days to go are now saying "ready to unload" ?

all was well until i dispatched a new ship and then went back to check that it is actually gone and saw that all ship are reset.

TY
2023-07-24

Hi demetri :)

Maybe the last neighbors in the lists loaded your ships fast and they went back home almost at the same time.

All of them visited 30 ports so dont thing there was a problem there. :)

[demetri@webmail.co.za]

Hi demetri :)

Maybe the last neighbors in the lists loaded your ships fast and they went back home almost at the same time.

All of them visited 30 ports so dont thing there was a problem there. :)

TY

i did not even think of that as i am am still trying to work out why my super neighbours and some other do not profile pictures and more, either in the ships or even the ladder.

[Vivienne57]

Can you please explain the overhead cranes. I have purchased all of them. I know you can use them to skip a port without losing any ingredients. When I use a crane is says I have for example 4 uses left. When I run out do I have to purchase the crane again? Thanks

[Tiger]

Can you please explain the overhead cranes. I have purchased all of them. I know you can use them to skip a port without losing any ingredients. When I use a crane is says I have for example 4 uses left. When I run out do I have to purchase the crane again? Thanks

Hi Vivienne57,

No you do not have to buy them again. When you dispatch a ship again, you will get to use the self load/skip again.

You can not self load or skip your last port if your ship got stuck there, so always put someone reliable on that last port.

Information on the overhead cranes is in this post in the game guide:
http://r1.slashkey.com/forum/showthread.php?p=6337494#post6337494

[Patti Coop]

Hi, I am having the same issue with cranes and stupidly bought a second blue one today because the game didn't know I had it. I was asked the same thing with pink, and verified I already have it. Thank you.

[Taz D]

Hi, I am having the same issue with cranes and stupidly bought a second blue one today because the game didn't know I had it. I was asked the same thing with pink, and verified I already have it. Thank you.
Hi Patti Coop,
Each ship type has a different self load number of times that you can do so. Also they have a time amount that you have to wait between self loads.When you do a self load on one it will show you in the pop up how long you have to wait until the next time as well as tell you how many more times you can do so for that ship type.
You bought the second blue one with coins as with all farm cash tools you can by duplicates for coins.
If they are not working then take them out of your storage and place on a farm, then click save, then restart your farms and place them back in storage. That should clear any problems with them.


If you are seeing the mailbox or the spinning green disc this can cause the cranes to appear to be missing. All you need to do is restart your farms to clear that.

[Patti Coop]

Taz, I am well aware of the number of times one can self-load. That is not the issue. When I opened My Seaport this morning and clicked Load All, it told me I needed to buy the blue crane. Which I already had... check my account... but I foolishly didn't check so I bought a second. Later, I had a pink ship from someone and got the same message, that I needed to buy the pink crane. I checked then, and since I had it, just clicked Load on the particular ship. But since I have all the cranes, I should be able to Load All. Thank you.

[marymarcel]

Taz, I am well aware of the number of times one can self-load. That is not the issue. When I opened My Seaport this morning and clicked Load All, it told me I needed to buy the blue crane. Which I already had... check my account... but I foolishly didn't check so I bought a second. Later, I had a pink ship from someone and got the same message, that I needed to buy the pink crane. I checked then, and since I had it, just clicked Load on the particular ship. But since I have all the cranes, I should be able to Load All. Thank you.

Hi Patti Coop :)

Taz is not available at this moment.

Please read the last sentence in his response.

If you are seeing the blue mailbox on the left side of your game screen, then the pop up about cranes is showed up when you try to use the Load All.

When you see that mailbox, you have to reload the game and then all will back to normal again.

[Patti Coop]

I have restarted the computer. I have been on more than one computer.

[marymarcel]

I have restarted the computer. I have been on more than one computer.

And are you seeing the blue mailbox on the left side of your game screen?

Do you still get the message you have to purchase the cranes when you try the Load all button?

[Aussie Rae]

ty Marymarcel for the clarification re the overhead cranes.. I thought I was going crazy, lol. Checked the store and the blue one had Buy, then I checked my Storage and I have every single one so just did the memcache and reloaded the farm and yes that annoying little letter box has gone now, :) cheers... ps I just realised the Blue one with Buy is a coin purchase and not a FC one, :)

[marymarcel]

ty Marymarcel for the clarification re the overhead cranes.. I thought I was going crazy, lol. Checked the store and the blue one had Buy, then I checked my Storage and I have every single one so just did the memcache and reloaded the farm and yes that annoying little letter box has gone now, :) cheers... ps I just realised the Blue one with Buy is a coin purchase and not a FC one, :)


You are welcome Aussie Rae, glad we could help :)

[mrsdtracy]

I had all the reloaders before the Slashkey transfer of the game. I even have used them since. However, this a.m. it says I must have all of them again before I can send all ships in my port at once. Help!

[Taz D]

I had all the reloaders before the Slashkey transfer of the game. I even have used them since. However, this a.m. it says I must have all of them again before I can send all ships in my port at once. Help!
Hi mrsdtracy,
I moved your post to the thread about the Cargo Ships.
No you do not have to buy them again.



If you are seeing the blue mailbox on the left side of your game screen, then the pop up about cranes is showed up when you try to use the Load All.

When you see that mailbox, you have to reload the game and then all should be back to normal again. If it isn't try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)

[Joyinlife]

I do not have trouble with trains as much as ships. How do you handle the time worked? It certainly is not accurate.

[Taz D]

I do not have trouble with trains as much as ships. How do you handle the time worked? It certainly is not accurate.
Hi Joyinlife,
You can either wait for the pop up to tell you it is ready or you can time it out yourself. The timer for that usually shows a couple extra minutes longer but the pop up shows as long as you have not changed farms.

[Vivienne57]

Thank you :)

[Vivienne57]

Hi Vivienne57,

No you do not have to buy them again. When you dispatch a ship again, you will get to use the self load/skip again.

You can not self load or skip your last port if your ship got stuck there, so always put someone reliable on that last port.

Information on the overhead cranes is in this post in the game guide:
http://r1.slashkey.com/forum/showthread.php?p=6337494#post6337494

Thank you Taz :)

[Sweet Peas]

I logged in today to load all ships and found I'm missing an overhead crane. I had them all.

[Tiger]

I logged in today to load all ships and found I'm missing an overhead crane. I had them all.

Hi Sweet Peas,

I have moved your post to the Cargo Ships thread as those overhead cranes as used on ship. Your overhead cranes are not missing.

Open your game preferences and hide everything like show crops, show trees etc and ONLY show Tools.

Then go to your farm 24 called Made in the USA and you will see them all at the bottom of the farm. You need to put ALL of your tools including the Tower Crane and Gifting Machine that is there into your storage so that you can use them from your toolbox when on any of your farms.

If you have any other tools out on other farms make sure that you also store those.

[3friends]

how do i change friends in seaport manager i have a friend that dosen't play she is number 30 so i cant skip her

[Tiger]

how do i change friends in seaport manager i have a friend that dosen't play she is number 30 so i cant skip her

Hi 3friends,

You can replace up to 10 farmers on your ships logbook and also change the order of the famers on it during the time that you are preparing containers on a ship and before you dispatch it.

All the details for ships are in Chapter 32 Ships, here's the link to that Chapter:
http://r1.slashkey.com/forum/showthread.php?t=626622

If you only want the post about changing the Ships Itinerary (Logbook) please click on this link:
http://r1.slashkey.com/forum/showthread.php?p=6135726#post6135726

The ship currently stuck at port 30 will return home automatically once 7 days has passed since you dispatched it.

We recommend that you put someone that is likely to check for ships often at port 30.

[Southern_Wolf]

I have a blue cargo ship but can't locate it on my farm. Would you please check this our for me?

[Tiger]

I have a blue cargo ship but can't locate it on my farm. Would you please check this our for me?

Hi Southern_Wolf,

It doesn't look like you own the blue one anymore, that may be due to having sold or deleted it on purpose or by mistake. We do not have data on when any coin items are sold or deleted so we can't tell you when that might have happened.

If you still want to display one on your farms, you could buy another one for coins. However you do not need to do this if all you want to do is use the ship to bring you products. As you owned it previously, you can still prepare the containers on it and dispatch and unload it using the Seaport Manager.

Open your Seaport Manager and if you are not seeing the blue ship, click on the red eye top right and then add a check mark in the box for the blue one and it should then show up for you to use.

[trina531]

I have read the directions to disable my ships since I will be gone for a few weeks. I did what it said to do using the wrench. I came back on later today and the check mark next to ships was checked again. What am I doing wrong? Thanks! GG

[Taz D]

I have read the directions to disable my ships since I will be gone for a few weeks. I did what it said to do using the wrench. I came back on later today and the check mark next to ships was checked again. What am I doing wrong? Thanks! GG
Hi Trina,
What you are disabling is your port not your ships. Your ships that are dispatched will continue moving through until they are completed or the 7 days are up and they return.
Any ships sent to you prior to you disabling your port can end up in your port if the disabling was not in time before they got there or if the owner skipped/self loaded the previous port before yours.
All the check mark is showing is whether your ships are visible or not to yourself. It has nothing to do with your port being disabled.

[Southern_Wolf]

Hi Taz, I have a blue cargo ship but cannot locate it on my farms. It functions as it should but just can't find it. Can you help?

[Tiger]

Hi Taz, I have a blue cargo ship but cannot locate it on my farms. It functions as it should but just can't find it. Can you help?

Hi Southern_Wolf,

Taz is not available at this time.

As we mentioned in our reply to your last post about this, we were unable to locate your blue cargo ship, that may be due to having sold or deleted it on purpose or by mistake. We do not have data on when any coin items are sold or deleted so we can't tell you when that might have happened.

If you still want to display one on your farms rather than just use if from your seaport manager, you could buy another one for coins.

[kadin.nguyen@uky.edu]

How do you stop the ships and manager seaport completely?

[Taz D]

How do you stop the ships and manager seaport completely?
Hi Kadin,
In your preferences (wrench at the top right) is a check box that says Enable ships. You uncheck that and it will disable your port and ships. You may still get a few as they have already been dispatched with your port in the logbook.

[kadin.nguyen@uky.edu]

Is there a way to disable the Seaport Manager? I do not want to spend all the time on the ships. Thank you

[Tiger]

Is there a way to disable the Seaport Manager? I do not want to spend all the time on the ships. Thank you

Hi kadin.nguyen,

Your first post about this was answered. Please click on this link to go to it to read the reply:
http://r1.slashkey.com/forum/showthread.php?p=6561178#post6561178

One thing to consider before you decide what to do, is that if you are participating in Farm Pass that when you no longer have your port open and are not receiving ships from farmers that it does not prevent you getting any ship goals, so you would have rely on completing other goals to earn your points for any rewards.

[farmerKBW]

This has been happening lately with every ship.

When I am at work on my own farm, and I start to prepare a ship, I am not always getting the notifications that my containers are done.
Sometimes I'm getting them, but often, I'm not.

I understand that, if I leave my farm, like to work for a SuperNeighbor, the notifications will stop. Usually, if I'm going to be working for the same SN for a while, if I open up my ship and prepare the next container, the notifications will begin again until I move to another farm - but, it also often stops notifying me when the containers are ready if I'm on the same SN farm, too, for a long time, and I prepare containers from that farm.

I just don't understand why I'm not getting the notifications when I begin to prepare a ship when I'm on my own farm, don't leave my farm for a long time, and am actively planting, harvesting, or decorating my farm. Does the game not know that I'm on my farm? I do also find that I'm getting "time out" messages when I'm planting - the game telling me that I've been inactive when I'm not inactive, I'm planting. Is that not considered activity? Is that why I'm not getting notifications about the ship containers?

It's just annoying, because I'm busy with facilities or planting, and I lose track of time, but it occurs to me that it's been more than 15 minutes and I should have prepared several containers by then (because of FP, I do my ships every day, so there's never more than roughly 6 minutes in between containers).

I haven't seen anyone else post anything about not getting notifications about their containers, so I'm not sure if it's just me or what.

Thanks for any insight you can give me.

BTW, if I don't see your replies right away, it's because my personal email keeps sending those notifications to my junk mail even though I have noted that this is not junk mail over and over.

Kelly (KBW)
https://apps.slashkey.com/farmtown/play/?farm_id=100003017429172&farm_ix=0

[Taz D]

This has been happening lately with every ship.

When I am at work on my own farm, and I start to prepare a ship, I am not always getting the notifications that my containers are done.
Sometimes I'm getting them, but often, I'm not.

I understand that, if I leave my farm, like to work for a SuperNeighbor, the notifications will stop. Usually, if I'm going to be working for the same SN for a while, if I open up my ship and prepare the next container, the notifications will begin again until I move to another farm - but, it also often stops notifying me when the containers are ready if I'm on the same SN farm, too, for a long time, and I prepare containers from that farm.

I just don't understand why I'm not getting the notifications when I begin to prepare a ship when I'm on my own farm, don't leave my farm for a long time, and am actively planting, harvesting, or decorating my farm. Does the game not know that I'm on my farm? I do also find that I'm getting "time out" messages when I'm planting - the game telling me that I've been inactive when I'm not inactive, I'm planting. Is that not considered activity? Is that why I'm not getting notifications about the ship containers?

It's just annoying, because I'm busy with facilities or planting, and I lose track of time, but it occurs to me that it's been more than 15 minutes and I should have prepared several containers by then (because of FP, I do my ships every day, so there's never more than roughly 6 minutes in between containers).

I haven't seen anyone else post anything about not getting notifications about their containers, so I'm not sure if it's just me or what.

Thanks for any insight you can give me.

BTW, if I don't see your replies right away, it's because my personal email keeps sending those notifications to my junk mail even though I have noted that this is not junk mail over and over.

Kelly (KBW)
https://apps.slashkey.com/farmtown/play/?farm_id=100003017429172&farm_ix=0
Hi Kelly,
If you leave the individual farm you are on when you start the preparation of a container, then you will not get the notifications. It only works if you stay on one farm while you are preparing them.

[jmickeydee53]

This week my ship containers are taking between 10 and 12 minutes to load. I have 4 ships dispatched and one loading now. Usually takes between 4.5 and 6 minutes. Is this issue known and being worked on?

[Tiger]

This week my ship containers are taking between 10 and 12 minutes to load. I have 4 ships dispatched and one loading now. Usually takes between 4.5 and 6 minutes. Is this issue known and being worked on?

Hi jmickeydee53,

The time it takes to load a container depends not only on the colour of the ship but also on how many ships you have dispatched in the last 7 days. To get the quickest times on each ship you need to dispatch one every day.

When you don't have at least 6 ships showing on the dispatch list the entire time that you are preparing a new ship that can mean you have a slower preparation time.

At the time of this post we are seeing you have 5 ships on your dispatch list. You are preparing the green ship which means your preparation time is not the shortest one possible for that ship so it's correct.

If you have not prepared all the containers on your green ship by the time another one drops from the dispatch list you will see the time change to a longer one again.

How to check the ships you have dispatched and all the container preparations times are listed in the Game Guide Chapter 32 Ship. If you want to see that specific post clicking on the following link will take you there:

https://www.slashkey.com/forum/showthread.php?p=6164118#post6164118

[dnreynolds]

I hope this isn't a stupid question, but it's something I haven't seen before, and cannot find anything here in the forum. I currently have three ships sailing .. and there is one "port" showing as completed but it's several ports ahead of the current one. For example .. my Green ship is sitting at port # 19 but port # 23 shows completed and is highlighted in pink. This same situation is occurring on the Green, Purple, and Blue ships with the "completed" port several ports ahead of the current port.

Thanks, Dottie :)

[Taz D]

I hope this isn't a stupid question, but it's something I haven't seen before, and cannot find anything here in the forum. I currently have three ships sailing .. and there is one "port" showing as completed but it's several ports ahead of the current one. For example .. my Green ship is sitting at port # 19 but port # 23 shows completed and is highlighted in pink. This same situation is occurring on the Green, Purple, and Blue ships with the "completed" port several ports ahead of the current port.

Thanks, Dottie :)
Hi Dottie,
The port highlighted in pink means that person has closed their port by disabling it in their preferences. It does not mean the port has completed. When the preceding port is completed then it will skip to the next available port beyond the pink one. You will not get anything added from the disabled port.

It may be temporary while they are away or permanent. You will need to contact them to know for sure.
You can find this information in the Game Guide chapter 32 about ships:
https://www.slashkey.com/forum/showthread.php?t=626622

[dnreynolds]

Thanks Taz
I'm learning about these ships

[Jungle Ed]

My ship is stuck at home port. Wont let me unload ship. Last ship at port won't load either.

[marymarcel]

My ship is stuck at home port. Wont let me unload ship. Last ship at port won't load either.

Hi Jungle Ed :)

I moved your post to the thread about Cargo Ships.

Please try the memcache link. Click in the link below, a new window will open with a short list of unsettings. Close that window and log out of the website. Then log in again and see if you can unload the ship.
https://apps.slashkey.com/farmtown/play/?do=clear_memcached

If the problem continues, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[smilie224]

Good morning!
This has been happening for quite a while. I read through the last few pages of forum posts in this area, and I don't see others mentioning it, even though I have heard this is happening to others as well.

My ships have regularly been skipping many, many ports after the first person sends along the ship. Typically it's about 12-17 ports. This is, of course, great to get my ship back sooner ;-) but I also am concerned that so many of my neighbors that regularly help me out are missing out on products.

Is this a known bug (didn't see it posted as known items), or should I submit a support ticket? Or is there anything I can maybe do? I do re-use my itineraries regularly if that makes a difference. Just wondering if I should re-arrange my itineraries more every now and then ... or if it's something that is expected to continue.

I am attaching a screenshot to show what it does. This has been happening for a few (if not several?) weeks:

[Tiger]

Good morning!
This has been happening for quite a while. I read through the last few pages of forum posts in this area, and I don't see others mentioning it, even though I have heard this is happening to others as well.

My ships have regularly been skipping many, many ports after the first person sends along the ship. Typically it's about 12-17 ports. This is, of course, great to get my ship back sooner ;-) but I also am concerned that so many of my neighbors that regularly help me out are missing out on products.

Is this a known bug (didn't see it posted as known items), or should I submit a support ticket? Or is there anything I can maybe do? I do re-use my itineraries regularly if that makes a difference. Just wondering if I should re-arrange my itineraries more every now and then ... or if it's something that is expected to continue.

I am attaching a screenshot to show what it does. This has been happening for a few (if not several?) weeks:


Hi smilie224,

Was this your yellow ship, that is currently dispatched? Is it always happening after port 1 loads your ship and on any ship or only with specific colour ships?
Do you recall if your ship is normally at port one for a long time before the port owner loads it for you?

Try clearing your FT memcache and see if that makes any difference with the next ship you dispatch and port 1 loads it. To do that, make sure that you are logged into the website then Click Here (https://apps.slashkey.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.

While you are still logged into the website please also contact the Support team about this. If you have noticed any other common factors when this happens with your ships please include those details in your ticket.

To contact support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies. (https://r1.slashkey.com/forum/showthread.php?t=644366)

[smilie224]

Thank you! To answer your questions, yes it happened with that yellow ship yesterday. It happens with all the different ships and not just yellow. I followed all steps suggested above. Super ironic this morning, it only skipped one port instead of several. But I know that 2nd person was not online at the time I did it today. I submitted ticket anyway since it did happen with at least the one port skipping- we shall see. I appreciate the assistance.

[piscesfem]

I have all 7 ships, but can only see 2 (blue & yellow) on my farm (35) I was looking to move them all to this farm, but can't find them anywhere?? They are not in storage, and all showing fine in my seaport manager....this hasn't had any affect on playing the game, but can someone have a look and tell me where they are?

[Taz D]

I have all 7 ships, but can only see 2 (blue & yellow) on my farm (35) I was looking to move them all to this farm, but can't find them anywhere?? They are not in storage, and all showing fine in my seaport manager....this hasn't had any affect on playing the game, but can someone have a look and tell me where they are?
Hi piscesfem,
The only 2 ships I see on your farms or in your storage are the yellow and blue ones. Either you sold the others or they disappeared. We do not have data on coin item sales. You only had to buy them once for them to work through the manager so you do have access and can use them through the manager.
They are only for coins so you can repurchase the missing ones and place them on your farms if you wish to have them there.

[piscesfem]

Hi piscesfem,
The only 2 ships I see on your farms or in your storage are the yellow and blue ones. Either you sold the others or they disappeared. We do not have data on coin item sales. You only had to buy them once for them to work through the manager so you do have access and can use them through the manager.
They are only for coins so you can repurchase the missing ones and place them on your farms if you wish to have them there.


Thanx for checking!

No issue buying again, just wanted to make sure I wasn't going mad :)

[Joyinlife]

There is a major problem with ships. I keep having to reload them. It is like there is no memory of the ship prior to the shp I put out. A lot of times I have to wait 48 hours instead of 24 or I lose my products too soon. It is very frustrating.

[Taz D]

There is a major problem with ships. I keep having to reload them. It is like there is no memory of the ship prior to the shp I put out. A lot of times I have to wait 48 hours instead of 24 or I lose my products too soon. It is very frustrating.
Hi Joyinlife,
I moved your post to the Help & Support thread about the cargo ships.
You have 24 hours from the time you start the preparation until you dispatch the ship. If you do not dispatch it in that alloted time then you have to start over preparing the containers. Those are the rules.

[amanda1955]

sick of the ships taking much longer than it says like was away for 2 days didn't close ships but yes so when started them back a bit longer understand that but like 10 minutes should be 10 minutes not any longer than that which is happening. just checked started off as 10.9 when did next one 15.9 cone off you need to get rids of the timing , not on

[Taz D]

sick of the ships taking much longer than it says like was away for 2 days didn't cl;ose ships but yes so when started them back a bit longer understand that but like 10 minutes should be 10 minutes not any longer than that which is happening.
Hi Amanda,
The time for ships for containers are determined by how many ships you have dispatched in the last 7 days.
According to your account data you only have 4 ships dispatched in the last 7 days. Each ship only stays on that list 7 days exactly to the second from the time it is dispatched. So if a ship drops off the list during the time you are preparing containers the time will lengthen for the next and rest of the containers.
If you are still working on preparing your containers you can check the list and see the times required for that ship by clicking on the small question mark in the box for the current container.

[amanda1955]

it is not working properly am doing a ship now going through till last one started off at 10.9 the when that one finished the next one was 15.3, come on give me a break that is the same ship the time should not change and I think this has been going on for awhile

[Taz D]

it is not working properly am doing a ship now going through till last one started off at 10.9 the when that one finished the next one was 15.3, come on give me a break that is the same ship the time should not change and I think this has been going on for awhile
Hi Amanda,
That means that a ship dropped off your list of dispatched ships between those 2 containers. This is the way it is supposed to work. Each contain when you go to prepare it looks at how many ships you have dispatched in the previous 7 days exactly at that time.

[amanda1955]

it has done it again started at 10.8 mins and then clicked on the next one in that ship went to 16.2 that stupid, so time consuming if that is the case like after 3 cargoes the 4th adds another 4 minutes

[Taz D]

it has done it again started at 10.8 mins and then clicked on the next one in that ship went to 16.2 that stupid, so time consuming if that is the case like after 3 cargoes the 4th adds another 4 minutes
Hi Amanda,
There is nothing wrong with what the game is doing. When a ship drops off of that list of dispatched ships then the times for loading containers goes up. That is not going to be changed. Each ship type have different times.

[barbara nixon]

why are there no clams available in the ships or trains like the other containers?

[Taz D]

why are there no clams available in the ships or trains like the other containers?
Hi Barbara,
Because the developers did not add them in those. If you want to make a suggestion to add them then please post it in the Suggestions section where we have those organized by subject for the developers to see. You can not start a new thread in that section, but you can reply to one that fits your suggestion.

[amanda1955]

I Have never ever had that happen to me where doing one ship the time changes half way through doing ships, never in all the time been playing,

[marymarcel]

I Have never ever had that happen to me where doing one ship the time changes half way through doing ships, never in all the time been playing,

Hi amanda :)

Ships are like quests, when 7 days have past then they drop off the list. It is an exact time to the second.
When one ship drops off the list while you are preparing another ship, then the time changes.

Please read the following thread so you can have an idea of what is happenig to your ships and how to check the dispatched ships and times.
https://www.slashkey.com/forum/showthread.php?p=6164118#post6164118

[amanda1955]

the ships are still increasing time much more than what it should be obviously you don't think there is a problem but there I have 4 ships going and the 5th ship started at 11 minutes whereas the last ship used to be 5 or 6 minutes.

[Taz D]

the ships are still increasing time much more than what it should be obviously you don't think there is a problem but there I have 4 ships going and the 5th ship started at 11 minutes whereas the last ship used to be 5 or 6 minutes.
Hi Amanda,
Until you get 7 ships dispatched within the 7 days then you will not have times of 5 - 6 minutes for preparation time. You currently only have 5 ships that have been dispatched in the last 7 days.

[pmcgee]

I am having issues with my ships, I prepare them but they will not dispatch,
i have tried the clearing of the cache it just does not seem to work. can someone help me please?

Your USER ID number is: 1464710890 Build No: 563

[Tiger]

I am having issues with my ships, I prepare them but they will not dispatch,
i have tried the clearing of the cache it just does not seem to work. can someone help me please?

Your USER ID number is: 1464710890 Build No: 563

Hi pmcgee,

Thank you for your USER ID. Which colour ship is it you are preparing? We are not seeeing that you have started preparing a ship today or very recently. You only have 24 hours to prepare any ship and get it dispatched.

Please open each of these ships in this order: pink, brown and yellow.
If you are seeing a dispatch button on any of them try disptaching it, you should see a message that the preperation time has expired as it's been over 24 hours since you started preparing them. Repeat that with all 3 ships.

We are also not seeing that you have run memcache today. Were you still logged into the website when you ran it?

Just in case the memcache link you used is incorrect please make sure that you are logged into the website and then try clearing memcache by clicking on this link:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached

Once you have seen the list of unsetting please rmember to close that window and also Farm Town if you have it open in another window. Then reload and try dispatching your ship again.

[MOM GLENDA]

monday and tuesday i did not load all my ship because it changed from 5 mins to 10 mins to load .i dispatched it like it was. i have got 7 ships it shows all have returned but the yellow ship .i will stop loading my ships if this keeps doing this

[Taz D]

monday and tuesday i did not load all my ship because it changed from 5 mins to 10 mins to load .i dispatched it like it was. i have got 7 ships it shows all have returned but the yellow ship .i will stop loading my ships if this keeps doing this
Hi Mom Glenda,
The times change only if the number of ships dispatched in the previous 7 days drops. Each ship only stays on that list for 7 days exactly to the second, so if one day you dispatched your dhip early in the morning and then 7 days later you are later in the day loading the ship for that day the time will change because the first ship dropped from the list.

[MOM GLENDA]

they all were sent out back within 7 days like i do them every week.it worked right today.bought all 7 ships when he first put the ships out to buy.never had any problems before. maybe it work right tomorrow since it did today

[Taz D]

they all were sent out back within 7 days like i do them every week.it worked right today.bought all 7 ships when he first put the ships out to buy.never had any problems before. maybe it work right tomorrow since it did today
Hi Mom Glenda,
It is not just the day, but is also the time they are dispatched.
Your current ship dispatch date/times:
Dispatch Date 2023-12-20 22:45:34 2023-12-19 23:54:05 2023-12-19 01:12:01 2023-12-18 03:24:48 2023-12-16 20:43:57 2023-12-16 06:50:02 2023-12-14 16:48:03

These are eastern times. When a ship goes past the 7 days exactly to the second then it drops off of the list. So if you look at the one dispatched on the 14th at 4:48:03 PM, it will drop off tomorrow the 21st at 4::48: 03 PM. Since most of your ships seem to be worked on after that time as in late night, early morning eastern time then you may have the times for loading containers up will probably jump up.

[alma87]

Hello, I accidentaly hit hide ships so my neighbor ships are gone. How can I get them back? Thanks.

[marymarcel]

Hello, I accidentaly hit hide ships so my neighbor ships are gone. How can I get them back? Thanks.

Hi alma87 :)

I moved your post to the thread about Cargo Ships.

There is no way to show it again as that ship has already returned home as 7 days have passed.

You have full information in the following link from our Game Guide:

httpS://www.slashkey.com/forum/showthread.php?p=6125898#post6125898

[deenites]

Can you tell me why when preparing my ships they going from taking for example 5.5 minutes per load to 11.2 minutes meaning that it is taking over an hour and a half to load a ship in order to despatch it. I do ships daily so it is not that I have not been preparing and despatching on regular basis. This started 4 days ago and it happening on each ship i prepare

[Taz D]

Can you tell me why when preparing my ships they going from taking for example 5.5 minutes per load to 11.2 minutes meaning that it is taking over an hour and a half to load a ship in order to despatch it. I do ships daily so it is not that I have not been preparing and despatching on regular basis. This started 4 days ago and it happening on each ship i prepare
Hi deenites,
I moved your posdt to the thread about the ships.
The time is determined by how many ships you have dispatched in the last 7 days. Also how long those ships stay on the list is 7 days exactly before they drop off the list. If you dispatched a ship 7 days ago lets say at 9:45 AM eastern time, then at 9:45 this morning that ship dropped off the list. When it drops off the list then you don't have as many ships previously dispatched so the time for loading each container goes up at that time.
You currently only have 5 ships on the list, so the times will be longer.

[Ky1960]

I have a friend that purchased the purple cargo ship and it will not let him load the containers on it. Any ideas why or what he needs to do?

[marymarcel]

I have a friend that purchased the purple cargo ship and it will not let him load the containers on it. Any ideas why or what he needs to do?

Hi Ky :)

I moved your post to the thread about Cargo ships in Help & Support, please do not post questions in the Suggestions Section.

Please tell your friend to register in the forum so we can work with him.

After registering, he needs to post in this thread with his user ID number.

If he needs instructions on how to register on the forum, this thread will help him:
https://www.slashkey.com/forum/showthread.php?t=621174

[Ky1960]

Will do. Thank you.

[Ky1960]

He said it says he doesn't have permission to post on this site.

[SpotSpot]

I recently purchased my first purple cargo ship. When I click on it to load the items it will not allow me to load the items or to load the people for my log.

[marymarcel]

I recently purchased my first purple cargo ship. When I click on it to load the items it will not allow me to load the items or to load the people for my log.

Hi SpotSpot :)

Please try clearing your memcache, link below. A new window will open with a short list of unsettings.
Close that window and the game in all tabs you have it open. Then load the game again and see if you are able to load the ship.

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

If that doesnt work for you then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Ky1960]

When someone is banned from the game the people still send out their ships to be loaded to the banned person not knowing of the ban. This needs fixed so that the person sending the ship can remove the banned person from their log or not add them to the log at all. Since the banned person can not get on their account they can not tell the person sending out the ship.

[SpotSpot]

That did not fix the purple ship. I will try support.

[marymarcel]

When someone is banned from the game the people still send out their ships to be loaded to the banned person not knowing of the ban. This needs fixed so that the person sending the ship can remove the banned person from their log or not add them to the log at all. Since the banned person can not get on their account they can not tell the person sending out the ship.

Hi Ky :)

Please post this in our Suggestion section.

You cant open a new thread there, but you can post as a response to a thread that fits with your idea.

This is the link to Suggestions:
https://www.slashkey.com/forum/forumdisplay.php?f=2

[marymarcel]

That did not fix the purple ship. I will try support.

Hi SpotSpot :)

Ok, hopefully they will be able to help you.

Just in case, if you have a farm with no waters in it, please try to place the ship there and see if that works.

[pmcgee]

Can someone please help me,
My ships are once again stuck and will not depart.

here is my information, I just dont know what to do, they will prepare.
But wont allow me to depart them.


Your USER ID number is: 1464710890 Build No: 576

[Taz D]

Can someone please help me,
My ships are once again stuck and will not depart.

here is my information, I just dont know what to do, they will prepare.
But wont allow me to depart them.


Your USER ID number is: 1464710890 Build No: 576
Hi Pmcgee,
I moved your post to the thread about the ships.

Look at the SHip's Logbook tab and make sure you have ports listed there.


Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)


Your yellow ship has a couple more hours so after doing the above try dispatching it.



I f that doesn't work then you will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[gingerbread rob ertson]

I hope this is where I am suppose to post

Your USER ID number is: 100000307418433 Build No: 583

on my farm 4 I added all the ships.. you'll see the last bay, i had the yellow ship, when it would not load i sent the ship to my storage and when i went back to retreive it , it has been gone, the first to ships to the right I can send, NONE of the other 5 will send, and then when i do try it locks up the farm and i must reload, Can you help me w/ this please

[Taz D]

I hope this is where I am suppose to post

Your USER ID number is: 100000307418433 Build No: 583

on my farm 4 I added all the ships.. you'll see the last bay, i had the yellow ship, when it would not load i sent the ship to my storage and when i went back to retreive it , it has been gone, the first to ships to the right I can send, NONE of the other 5 will send, and then when i do try it locks up the farm and i must reload, Can you help me w/ this please
Hi Gingerbread,
I moved your post to the Help & Support thread about the cargo ships. Please do not post questions or problems in the Suggestion section as that is only for making suggestions to change or add to the game.
From what I see is you dispatched your Orange ship yesterday and are preparing the blue ship today for dispatch. Please note you can only prepare and dispatch one ship a day. So no the others will not prepare or dispatch currently.
As far as your yellow ship missing it is still usable even though you can't see it on your farm or in storage. The ships can be still worked through the Seaport Manager. As the ships are coin and not farm cash you can buy another one and place it on the farm if you want to be able to see it.

[Bratuski]

I just purchased a yellow ship and can't find it. Can you help me locate it
TY

[Taz D]

I just purchased a yellow ship and can't find it. Can you help me locate it
TY
Hi Bratuski,
I do not see it in your item storage or on any farms. Either the sale didn't go through or you possibly set it on a farm that has a lot of items on it and it disappeared. As it is a coin purchase you can purchase it again, but make sure you are on a farm that is not heavily covered.

[fredcy]

I was loading a ship (yellow) earlier today and it was at 4.5 minutes. Left the game for a while and when I came back it had changer to 9 minutes. I checked the dispatched ships and see that the one from the 22nd as disappeared. Please help if you can. Thank you.

[marymarcel]

I was loading a ship (yellow) earlier today and it was at 4.5 minutes. Left the game for a while and when I came back it had changer to 9 minutes. I checked the dispatched ships and see that the one from the 22nd as disappeared. Please help if you can. Thank you.

Hi fredcy :)

I have checked your ships data and you are right, the one dispatched on the 22nd is not showing up.

Sadly there is nothing we can do when this happens, but you could let Support know what has happened.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[FarmersWife1965]

Hello, once your ships have been filled and dispatched, can you get a second set of ships, put them on a separate farm, and also work those the way you did the first batch? I know it was originally only one set of ships, but I am not sure if an update was made to allow us to have a second batch of ships on another farm that worked the same way as the first, and are not just for decoration purposes. Thanks!

[Tiger]

Hello, once your ships have been filled and dispatched, can you get a second set of ships, put them on a separate farm, and also work those the way you did the first batch? I know it was originally only one set of ships, but I am not sure if an update was made to allow us to have a second batch of ships on another farm that worked the same way as the first, and are not just for decoration purposes. Thanks!

Hi FarmersWife1965,

Only one of each colour ship will carry products.
Only one of each colour ship will show in the Seaport Manager if you owned more than one.
If you did buy more the rest would behave as decoration.
When you buy another ship of the same colour, you will see a popup telling you that only one of them can carry products.

The the duplicates when you open them on the farm will just show you the same information for the ships of the same colour.

Example:
If you had a pink ship on farm 1 and farm 2.
You open the one on farm 1 to see what it's doing, when you go to farm 2 and open the same colour ship, it shows you the exact same information, but you only get one lot of products when you unload it from the farm or by using the seaport manager.

[FarmersWife1965]

Hi FarmersWife1965,

Only one of each colour ship will carry products.
Only one of each colour ship will show in the Seaport Manager if you owned more than one.
If you did buy more the rest would behave as decoration.
When you buy another ship of the same colour, you will see a popup telling you that only one of them can carry products.

The the duplicates when you open them on the farm will just show you the same information for the ships of the same colour.

Example:
If you had a pink ship on farm 1 and farm 2.
You open the one on farm 1 to see what it's doing, when you go to farm 2 and open the same colour ship, it shows you the exact same information, but you only get one lot of products when you unload it from the farm or by using the seaport manager.

Thank you for the info, I appreciate it!

[Tiger]

Thank you for the info, I appreciate it!

You're very welcome FarmersWife1965 :)

[Karlene]

Hi,
I have two Farm Town accounts and usually open one in Chrome and the other in Microsoft Edge. I have a set of ships on each account. The ships/containers are synced and I prepare them at the same time. I set two timers and go back and forth between the accounts. This has been working beautifully until this evening.
When I went to dispatch the ship using Chrome, I clicked to look at the Ship's Logbook to check the order of ports, but it told me that the ship was in the home port. When I clicked to return to the containers tab, nothing had been done and the button to prepare the ship was there. I went ahead and dispatched the ship in the Edge window. Then, I went back to Chrome and reloaded the farm. Still nothing done on the containers. So, I clicked to prepare and started again.
I'm not sure what to think, so thought I'd post here.
Thanks for your time.
Karlene

[marymarcel]

Hi,
I have two Farm Town accounts and usually open one in Chrome and the other in Microsoft Edge. I have a set of ships on each account. The ships/containers are synced and I prepare them at the same time. I set two timers and go back and forth between the accounts. This has been working beautifully until this evening.
When I went to dispatch the ship using Chrome, I clicked to look at the Ship's Logbook to check the order of ports, but it told me that the ship was in the home port. When I clicked to return to the containers tab, nothing had been done and the button to prepare the ship was there. I went ahead and dispatched the ship in the Edge window. Then, I went back to Chrome and reloaded the farm. Still nothing done on the containers. So, I clicked to prepare and started again.
I'm not sure what to think, so thought I'd post here.
Thanks for your time.
Karlene

Hi Karlene :)

Thank you for letting us know about your problem, we will see if any other farmer has the same issue or if we can try to reproduce it. Up now non of us had that problem.

[aceyducey]

Hello: I have been wondering about ship port processing since SK started in May 2023. I will process (clear) all the ships in my port, leave it for an hour or so, then return to process the next batch of arrivals. To my amazement, some ships are there for 6 to 14 hours (true statement), when in fact it's only been and hour or so since I was at my port. Could this be due to time zone differences between Europe, Asia and the USA? Does anyone else have this occurrence? To me, it becomes an embarrassment!!!

[marymarcel]

Hello: I have been wondering about ship port processing since SK started in May 2023. I will process (clear) all the ships in my port, leave it for an hour or so, then return to process the next batch of arrivals. To my amazement, some ships are there for 6 to 14 hours (true statement), when in fact it's only been and hour or so since I was at my port. Could this be due to time zone differences between Europe, Asia and the USA? Does anyone else have this occurrence? To me, it becomes an embarrassment!!!

Hi aceyducey :)

I had this issue only once and years ago. It has nothing to do with time zones or all of us living in different countries would have the issue daily.

Please check that your time (AM/PM) and date (year, month, day) in your computer are correct or this kind of problems could happen.

If you continue having problems then please contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[aceyducey]

Thanks for the quick reply, Marymarcel. My date and time on my computer are correct. I just verified it.

[marymarcel]

Thanks for the quick reply. My date and time on my computer are correct. I just verified it.

Ok, thanks for checking.

If you get this issue again, then contact Support before loading those ships. :)

[KBWolfen]

I logged in today & my brown ship was at port#26 for 4.8 hrs. I was playing the game & noticed the ship was complete. It was about 3 days into its journey. My other account is the last port & I did not advance the ship. Upon closer inspection, it showed 0 wait time for ports 27,28.29, and 30. I also noticed 0 wait time on 18, 19, & 20. I'm not sure why it's skipping ports.

[Taz D]

I logged in today & my brown ship was at port#26 for 4.8 hrs. I was playing the game & noticed the ship was complete. It was about 3 days into its journey. My other account is the last port & I did not advance the ship. Upon closer inspection, it showed 0 wait time for ports 27,28.29, and 30. I also noticed 0 wait time on 18, 19, & 20. I'm not sure why it's skipping ports.
Hi KBWolfen,
I moved your post to the thread about the cargo ships. I am not sure why the ports appear skipped but according to the account data for that ship no ports were skipped and you got the full amount of products.

If you want you can report this to Support to see if they can figure out why they were skipped but were also loaded. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Scooter]

I had to stop playing for a while due to horrible internet service. Thankfully, that's better and I'm back! At this point, I own the Orange and the Purple ships. I would like to get others if I can get them working. Last week I loaded and dispatched them both. I asked a neighbor if it was at her port. She said she did not see it. Both ships came back empty.
I have the Purple ship out now, showing at Port #1, same place it's been since this morning. I contracted that port owner today and she said she did not see it.


My USER ID number is: 562338121 Build No: 600 Ships are docked at Farm #24

Thanks!

[marymarcel]

I had to stop playing for a while due to horrible internet service. Thankfully, that's better and I'm back! At this point, I own the Orange and the Purple ships. I would like to get others if I can get them working. Last week I loaded and dispatched them both. I asked a neighbor if it was at her port. She said she did not see it. Both ships came back empty.
I have the Purple ship out now, showing at Port #1, same place it's been since this morning. I contracted that port owner today and she said she did not see it.


My USER ID number is: 562338121 Build No: 600 Ships are docked at Farm #24

Thanks!

Hi Scooter :)

I had a look at your data and your Purple ship has been in port 1 for more than 6 hours.
I'm not sure why the port owner is not seeing it.
Did you buy them yourself or someone else purchased them for you?

Please report this to Support but do not skip that port so they can check. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Scooter]

Thanks!! Yes, I purchased them.:)

[lvlrsSweetPea]

Seems that when I click load all I do get a products alert (although I'm not sure I'm getting the amount I should be) but when I click on an individual ship to load it I do not see that I am getting any products?

[marymarcel]

Seems that when I click load all I do get a products alert (although I'm not sure I'm getting the amount I should be) but when I click on an individual ship to load it I do not see that I am getting any products?

Hi lvlrsSweetPea :)

We tested your problem and we are getting the floating messages about coins and products when loading individual ships.

https://scontent.faep14-3.fna.fbcdn.net/v/t39.30808-6/438664435_10228705056443311_4173197966470039382_n. jpg?_nc_cat=105&ccb=1-7&_nc_sid=5f2048&_nc_eui2=AeGe9eo5cfXsbm-CbAx_lWXGLXQKziqcn4otdArOKpyfisGLY_IKyb_qcS9kw0ijL Gc&_nc_ohc=vC8y711MEBMAb6-JTDT&_nc_oc=AdhgsojBNwdreZBOL84pjJXOhnhjNb3gBMJbxAyZO98 6-4S6PAIWVcjkgwhFAjbjFwA&_nc_ht=scontent.faep14-3.fna&oh=00_AfBWO32JnwDcJJmVqrM7bcAzbBelFeRO060LVnqToxZr OQ&oe=6628915A

If you are not seeing that, please run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farms. See if that corrects what you are getting.

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

[lvlrsSweetPea]

Hi lvlrsSweetPea :)

We tested your problem and we are getting the floating messages about coins and products when loading individual ships.

https://scontent.faep14-3.fna.fbcdn.net/v/t39.30808-6/438664435_10228705056443311_4173197966470039382_n. jpg?_nc_cat=105&ccb=1-7&_nc_sid=5f2048&_nc_eui2=AeGe9eo5cfXsbm-CbAx_lWXGLXQKziqcn4otdArOKpyfisGLY_IKyb_qcS9kw0ijL Gc&_nc_ohc=vC8y711MEBMAb6-JTDT&_nc_oc=AdhgsojBNwdreZBOL84pjJXOhnhjNb3gBMJbxAyZO98 6-4S6PAIWVcjkgwhFAjbjFwA&_nc_ht=scontent.faep14-3.fna&oh=00_AfBWO32JnwDcJJmVqrM7bcAzbBelFeRO060LVnqToxZr OQ&oe=6628915A

If you are not seeing that, please run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farms. See if that corrects what you are getting.

https://apps.slashkey.com/farmtown/play/?do=clear_memcached


Hello - did what you said, the first ship did show products but no other ship is showing it after the first. It does show if I click load all though. How do I know if it's the right number of products? Attaching screen shot of ship after the first one.

[marymarcel]

Hello - did what you said, the first ship did show products but no other ship is showing it after the first. It does show if I click load all though. How do I know if it's the right number of products? Attaching screen shot of ship after the first one.

Hi lvlrsSweetPea :)

After we checked, we continued testing what happened to the ships, and yes, not all of them show the amount of coins and products received after loading them.

Coins are being added no matter the message is not showed up, so maybe it is only a problem with the message not showing up correctly. The only way for you to know if products are added is if you know how much you had stored and how much you got for every product. Im sure as same as the coins they are added correctly to your storage.

Im sending this to the developers. Thanks.

[Vivienne57]

Hi, would just like to know why the times on my ships have changed a lot. I have gone from 4.2 mins per container to 11.2 mins. First it was 9mins and a few seconds, then the next day it want to 10 mins and a few seconds. Now today it's 11.2. I have 4 ships out. I send out a ship every day and I haven't missed a day at all. It is very frustrating. Thanks

[marymarcel]

Hi, would just like to know why the times on my ships have changed a lot. I have gone from 4.2 mins per container to 11.2 mins. First it was 9mins and a few seconds, then the next day it want to 10 mins and a few seconds. Now today it's 11.2. I have 4 ships out. I send out a ship every day and I haven't missed a day at all. It is very frustrating. Thanks

Hi Vivienne :)

The loading time for containers changes according to the amount of ships dispatched over the past 7 days.

You will find all the information about times in the following link from our Game Guide:
https://www.slashkey.com/forum/showthread.php?p=6164118#post6164118