Quote:
Originally Posted by NJones277
I only have one account - and yes I see the red dot whether on normal screen or full screen. The only time I "visit" other farms if when I'm working posts.
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Non of us have that red dot in our own profile picture in the neighbors bar below the game screen while staying in our own farms.
So please run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all farms you have it open. Then reopen your farms and see if the red dot disappeared.
https://apps.slashkey.com/farmtown/p...lear_memcached
If not, then please contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366