Quote:
Originally Posted by Taz D
Hi Qivis,
We do not have any way to track individual gifts either sent or received. Are they not receiving any gifts in their Pending Gifts or are they only not getting yours in there?
Please have them contact Support to have them check on this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366 |
I just found out that selecting All Farmers when selecting who to send to is not in fact listing everyone. There were names listed when I went through the individual categories when they all should have been blank after I had clicked through them all. The couple I mentioned have me as their neighbors but I do not have them as mine.
This might be why they have not been getting anything.