Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Sep 07 2024, 08:11 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,030
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Quote:
Originally Posted by palestinejan View Post
I have a lot of facilities that have disappeared and some plowed fields Could you please fix
Hi palestinejan

I moved your post to the thread for your problem.

For the missing facilities you need to contact Support team. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

About plowed fields disappearing it may be due the amount of things you have on your farms. That could also affect your missing facilities. If you have farms plowed x9 with trees, flowers, ponds facilities on them then that farm data could be corrupted. You need to send all items to your storage.
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To fix the missing plowed fields you need to delete all plowed fields on that farm and reload the game. If you see more plowed fields, delete them and reload again.

You need to do this till after reloading the game you only see the green ground. Then you can replow.

You also need to decide how many items you will place back on that farm. If you continue placing all items then you will have the same problem sooner than later.
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