UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!
I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well
PS: I never heard from Support - nothing in my email, nothing in Spam folder.
Quote:
Originally Posted by Taz D
Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.
Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366 |