Quote:
Originally Posted by GR8L8K8
I was given a facility by a friend. I placed it on one of my farms and it disappeared. It was placed beneath some trees. I saw it there, tried to move it to hide it better and it disappeared. Please help me get it back.
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Hi GR8L8K8,
I moved your post to the thread about missing items. It would help when you ask that you tell us what facility and on what farm it was placed.
It may be that you have too many items on that farm as there is a limit to how much can be placed on a farm.
I am sorry but we do not have any way to replace missing items. You will need to contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366