Quote:
Originally Posted by Palmarina
Hi, I am not sure if this is the correct place to report a problem I often encounter.
When receiving a message from a neighbour I click on Reply to answer his/her message. The first characters of my answer disappear. This happens too when I want to reply a message of an employee. The first few characters disappear.
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Hi Palmarina,
We have not had any other reports of this. What zoom level do you have your browser tab for your farms open in? That would be the only thing I can think of that would effect the text if it is too large or too small.
You may want to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366