OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Taz D]

Originally Posted by Deluxxe

I just now purchased the Orthopedic clinic,Orthopedic Supplies Factory, Radiology Imaging center, Radiology and place all four on to my farm number 27. Now when I look at that farm all four items are missing. The very same thing happened about two weeks ago. I purchased the Ultimate Freight Locomotive and a mess of cars to with it. Placed them on farm number 27. I sure would like to get those items back on my farm. What do I need to do to get those back on my farm?

Hi Deluxxe,
I moved your post to the thread about missing items. You are missing items on that farm because you have too much on that farm. You have wall to wall waters with trees, flowers, and facilities over all the waters. There is a limit to how much can be placed on a farm. When you exceed that limit then things disappear because they can not be added to the database for that farm. I highly recommend you decrease by a lot what you have on that farm and any others you have layered this much.


I am sorry, but we can not add items to your farms or refund FC through the forums. You will need to contact Support concerning the missing items. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366