OFFICIAL Farm Pass

[Taz D]

Originally Posted by ahutchinson1982

On my Farm Pass 1 i have to do 11 co-op quest (season Goal) ok no problem finished 1 got credit for it.. Collecting a 2nd one and NO CREDIT for the 2nd one

Hi ahutchinson,
I moved your post to the Help & Support thread about the farm pass as this has nothing to do with the current release.
You will need to provide your account ID for us to check on this. You can find that at the bottom of your farms page where it says User Account.

[Auntie Al]

Question:
If we work offline and harvest or fish, will our work be saved? TY

[Taz D]

Originally Posted by Auntie Al

Question:
If we work offline and harvest or fish, will our work be saved? TY

Hi Auntie Al,
Yes any work you do will be saved. The only thing you can not do is see or chat with others.

[Auntie Al]

Ty! I'll get to it.

[Lin Greenthumb]

I claimed the "Gift 1 FarmCash to 5 neighbors" reward in Farm Pass One. I know for a fact at least 3 of the 5 DID NOT receive it. I am not sure of the other two, but wager they will say the same.

[Taz D]

Originally Posted by Lin Greenthumb

I claimed the "Gift 1 FarmCash to 5 neighbors" reward in Farm Pass One. I know for a fact at least 3 of the 5 DID NOT receive it. I am not sure of the other two, but wager they will say the same.

Hi Lin Greenthumb,
I moved your post to the Help & Support thread about the Farm Pass as this doesn't have any thing to do with the current release part. Please note that if they have already received 3 farm cash from the farm pass then they will not get it.

[Lin Greenthumb]

Originally Posted by Taz D

Hi Lin Greenthumb,
I moved your post to the Help & Support thread about the Farm Pass as this doesn't have any thing to do with the current release part. Please note that if they have already received 3 farm cash from the farm pass then they will not get it.

If that is the case then their name should not come up as getting it. I just asked one of them and she said she has not received ANY FC from the Farm Pass this month. She even checked the Farm Cash activity on her account and nothing shows up since her last Quest reward.

[Taz D]

Originally Posted by Lin Greenthumb

If that is the case then their name should not come up as getting it. I just asked one of them and she said she has not received ANY FC from the Farm Pass this month. She even checked the Farm Cash activity on her account and nothing shows up since her last Quest reward.

Hi Lin Greenthumb,
Then please contact Support about this as we have no way of tracking those. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Lin Greenthumb]

Originally Posted by Taz D

Hi Lin Greenthumb,
Then please contact Support about this as we have no way of tracking those. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

I am not going to contact Support. I would think the Developers would be interested in this issue as it appears to be wide-spread. I now know I will not be paying for the Premium Farm Pass #2.

[SirMatthew KC]

Originally Posted by Lin Greenthumb

I claimed the "Gift 1 FarmCash to 5 neighbors" reward in Farm Pass One. I know for a fact at least 3 of the 5 DID NOT receive it. I am not sure of the other two, but wager they will say the same.

I have had the same situation. I remember three of five people who were to have received it but none of them have (they checked their FC log). I'm hearing from other farmers, too, about this and have encouraged them to post here or contact support.

Is there any way that this can be tracked to see if the people are getting it? I realize it's only 1FC but still, it should work.