OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[Sandie May Angel]

I have just hired a player to harvest all my Artichoke fields in several of my farms. I noticed all farms are done, and yet I'm missing almost 40,000 Artichokes from the harvest. Anything to explain about this? This is not the first time I had discrepancies about the harvests. Where did those Artichokes go?

[Taz D]

Originally Posted by Sandie May Angel

I have just hired a player to harvest all my Artichoke fields in several of my farms. I noticed all farms are done, and yet I'm missing almost 40,000 Artichokes from the harvest. Anything to explain about this? This is not the first time I had discrepancies about the harvests. Where did those Artichokes go?

Hi Sandie May Angel,
How do you know you are missing 40,000 artichokes from the harvest? Did you try reloading your farms so that everything updates?

I see you have 10 regular size and 86,456 Large size of them.
We do not have any way to tell how many you had planted or how many they harvested as we do not have that data available.

[Sandie May Angel]

Originally Posted by Taz D

Hi Sandie May Angel,
How do you know you are missing 40,000 artichokes from the harvest? Did you try reloading your farms so that everything updates?

I see you have 10 regular size and 86,456 Large size of them.
We do not have any way to tell how many you had planted or how many they harvested as we do not have that data available.

My dear TAZ:

Of course, I know. You probably had forgotten to count in my Farm 45, where it has at least close to 40 thousand crops. That's what I'm missing. My crop harvest has always been over 121,000 crops, but yesterday only over 86,000 were harvested. I reloaded the game too and checked my farms again. They were all harvested, but somehow some crops are missing. This isn't the first time this happened, so I just want to bring it to the tech team's attention.

[Taz D]

Originally Posted by Sandie May Angel

My dear TAZ:

Of course, I know. You probably had forgotten to count in my Farm 45, where it has at least close to 40 thousand crops. That's what I'm missing. My crop harvest has always been over 121,000 crops, but yesterday only over 86,000 were harvested. I reloaded the game too and checked my farms again. They were all harvested, but somehow some crops are missing. This isn't the first time this happened, so I just want to bring it to the tech team's attention.

Hi Sandie May Angel.
Please report this to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366