OFFICIAL Accidentally Bought, Deleted or Sold Something

[Taz D]

Originally Posted by andi2361@gmail.com

I was cleaning out my storage, and selling items within. Had it set for ALL....and accidentally sold my fuel cans....Can I get them back please????

Hi Andi,
I moved your post to the thread about accidentally selling items. I am sorry but we can not restore any items in your storage through the forums. You will need to contact Support about this.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[TracieCooper]

I accidentally deleted one of my facilities by mistake when moving things around and I think it was a sauce and condiments. Is there a way to check and get it back?

Thanks in advance for any help
Tracie

[TracieCooper]

I can only see my last 6 months of purchases. Is there a way to see all purchases with Farm Cash?

[Taz D]

Originally Posted by TracieCooper

I accidentally deleted one of my facilities by mistake when moving things around and I think it was a sauce and condiments. Is there a way to check and get it back?

Thanks in advance for any help
Tracie

Hi Tracie,
Whatever you deleted was not a farm cash facility. Do a search on that farm and make sure it is missing. If it is you can buy a replacement as it is a coin facility. We do not have any way to show if any of those are missing. Nor do we have any way to replace it for you.
If you wish you may contact Support for a refund of the coins. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[marymarcel]

Originally Posted by TracieCooper

I can only see my last 6 months of purchases. Is there a way to see all purchases with Farm Cash?

Hi Tracie

Taz answered you in the following link:

https://www.slashkey.com/forum/showt...26#post6601926

We will move these posts to the other thread later.

[TracieCooper]

Thank you!

[fiddlr49]

Hi,
I accidentally bought a leghorn hen (FC) . I don’t want it and was trying to get rabbit and hit the hen . Could you please take the hen and refund the FC? Working hard to build up some FC and need it.
Thanks so much
Chris

[marymarcel]

Originally Posted by fiddlr49

Hi,
I accidentally bought a leghorn hen (FC) . I don’t want it and was trying to get rabbit and hit the hen . Could you please take the hen and refund the FC? Working hard to build up some FC and need it.
Thanks so much
Chris

Hi fiddlr

You need to contact Support about this as we do not do refunds through the forums.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366