OFFICIAL Receiving-sending-exchanging Gifts

[marymarcel]

Originally Posted by ncbba2358

After posting this, I did submit a support ticket, got a reply email, this morning went to check status by clicking the link in the email, goes to an unsecure platform/site/page so could not proceed..
I have done the memcache clearing. This makes that 'you have gifts to use' '1' go away, but they weren't there to use as I keep saying because they disappear between accepting them and going to use them!!!

Hi ncbba

Im not sure why you got an unsecure platform when clicking the link, but the automatic response is mostly to let you know that they received your ticket.

After checking your problem, Support will respond you by mail, but you have to wait as they have tickets before yours. Please be patient while they get back to you.
Thanks.