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#1
Jul 19 2024, 06:32 PM
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Sometimes when accepting gifts from the gift manager they disappear in between pending gifts and my gifts. They don't go to my storage or to any farm. This happens on both of my games.
Any possible reason? 
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#2
Jul 19 2024, 06:35 PM
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Quote:
We do not know why and the developers can't find what is causing it because it is an intermitent problem. Not being consistent means they can not duplicate the problem and we haven't been able to do so either.
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Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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#4
Jul 19 2024, 06:45 PM
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Quote:
Some have said if you leave 1 gift, something you don't want to use like a holiday gift, in your gift box then the others won't disappear. I can not say if this works or not as I have never had the problem and have not tried that.
__________________
Taz Dubh Glais Estates Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm. Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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#5
Aug 01 2024, 06:24 AM
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Hi All,
I just wanted to add that, this morning, I had the case of loosing all gifts again, despite the fact that there was a seasonal gift remaining in 'My Gifts' tab. I exchanged 5 gifts into banana trees and accepted them. *Poof* they were all gone! There was nothing to collect in the My Gifts tab. So frustrating!!! OK it is not a drama to loose 5 banana trees, but the problem still exists. I don't know if I still have to report this. I did it several times in the past, for my farm and for another account. But there seems no solution. I know you guys can't help us with this. I can only indicate that it only happens with the gifts we are asking for. If neighbours/buddies sent us a gift they choose themself from the gifts list we can collect them all. The issue is somewhere in the procedure of the 5 gifts we can ask for. There seems to be the problem. Hi Taz, yes it helps, but we still can loose "a few" gifts. But this way we can prevent that all accepted gifts disappear. I had the case many times, then started to keep 1 gift in the 'My Gifts' tab. Occasionally a few gifts still disappear but it is worth doing this "work around". Quote:
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Always busy with something.  . Farmer since August 15 2009 Last edited by Palmarina; Aug 09 2024 at 12:47 AM. Reason: correction
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| Tags |
| bugs and glitches, flowers, fuel, gifts, gifts issues, help & support |
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