OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[marymarcel]

Originally Posted by readytoretire

Is there an internal problem with the game. Since yesterday it takes a long time to load, when it does and I finally navigate to my other farms it goes in limbo. Not fun anymore.

Originally Posted by Denise Dianna

I am having similar problems as others have reported, although it is intermittent. I know nothing can be done but it seems important that the scope of the problem be known.

Hi readytoretire and Denise

We are not sure why some farmers are affected with this problem.

Please be sure that your browser and your computer system are up to date.
After any update it is better to restart the computer.

Also, you can try to reset your router/modem for a minute and see if that helps you.

There are more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

Please, before trying those suggestions and if you are able to load your farms, then uncheck all Show.... options in your preferences, the wrench.
Asking this as if you clear your browser cache and then you try to load the game with everything showing up in your preferences, then it will take more time to load as all graphics need to be loaded again.