Official Top Post Thread Tools and Fuel - Page 103

**marymarcel** · #1 Jan 16 2024, 02:41 PM

Quote:

Originally Posted by jetdogy

Fuel should be in the "items" section and not the harvested/products section. I sold my fuel by mistake 10 times clicking away selling harvested items. And another thing you should fix. You need to add a "selected all" and "delete all" option.

Hi jetdogy

Fuel is produced in the Oil Refinery so it is a product not an item. Same if you receive fuel tanks as gifts.

When you go to market to sell products you can use the options Non Ingredients or Non ingredients (for me) so you will be sure you are not selling anything you need.

You can go to the following link from our Game Guide about Storage and all filters you have there:
https://www.slashkey.com/forum/showthread.php?t=645110

If you have a suggestion please post it our Suggestion section. You cant open a new thread there but you can post as a reply to a thread that fits with your idea.
https://www.slashkey.com/forum/forumdisplay.php?f=2

anothersuzie · #2 Jan 16 2024, 06:26 PM

I am trying to help a friend maximize production on their farms. All was going well until now. I 'move' trees (image 1 and 2) I refresh or leave and go back and the 'moved' trees show back how they were originally or totally disappear. This also happens if I buy trees.
Any ideas on why things might have changed?

**Taz D** · #3 Jan 16 2024, 06:43 PM

Quote:

Originally Posted by anothersuzie

I am trying to help a friend maximize production on their farms. All was going well until now. I 'move' trees (image 1 and 2) I refresh or leave and go back and the 'moved' trees show back how they were originally or totally disappear. This also happens if I buy trees.
Any ideas on why things might have changed?

Hi another suzie,
I moved your post to the thread about tools.
Is your neighbor on the farm you are working on with you? This happens sometimes if more than one person iis on the farm. Try it with just you on the farm and be sure you click on the save before you refresh the farm.

anothersuzie · #4 Jan 16 2024, 08:03 PM

Hi Taz, thank you for moving my post to where it belongs.

I have tried moving the trees both when my friend is on his farm and when I am alone. It doesn't seem to matter at all

**Taz D** · #5 Jan 16 2024, 08:06 PM

Quote:

Originally Posted by anothersuzie

Hi Taz, thank you for moving my post to where it belongs.

I have tried moving the trees both when my friend is on his farm and when I am alone. It doesn't seem to matter at all

Hi anothersuzie,
Are you clicking on the Save before you refresh the farm? If not try that.
Try moving one group, click the Save, then click on the farm in the far selector to refresh the farm and see if they will stay.

anothersuzie · #6 Jan 16 2024, 08:12 PM

When I have moved trees or placed trees I bought and hover mouse over the save button it shows No pending changes to save. I've clicked it anyways in the past but it did no good

Early Girl · #7 Jan 22 2024, 11:31 AM

Hi, a neighbor hired me as an SN to create a "quest" farm for her - with some of all trees and flowers. I have full privileges. I also own all the multi planters (which are in storage), and her gift trees are in her storage, but I cannot access those trees. I have clicked the multi planter and don't have the option (although buying new works fine). I have clicked her storage and I do not get the "multi" option. It is a completely empty farm - and I mean NOTHING on it. Have cleared meme on both accounts. What am I missing???

**Taz D** · #8 Jan 22 2024, 11:41 AM

Quote:

Originally Posted by Early Girl

Hi, a neighbor hired me as an SN to create a "quest" farm for her - with some of all trees and flowers. I have full privileges. I also own all the multi planters (which are in storage), and her gift trees are in her storage, but I cannot access those trees. I have clicked the multi planter and don't have the option (although buying new works fine). I have clicked her storage and I do not get the "multi" option. It is a completely empty farm - and I mean NOTHING on it. Have cleared meme on both accounts. What am I missing???

Hi Early Girl,
You do not have access to their storage as an SN. What you are seeing is your own storage.

dofford · #9 Jan 25 2024, 01:08 PM

Help.
I bought all of the new tools:
Flower Harvester (48x48)
Tree Shaker (48x48)
Fishing Boat (44x44)
Seeder Ex (12x12)
Plower (28x28) – Solar Powered
Combine Harvest-Plow Ex (12x12)
Combine Harvest-Plant Ex (12x12)
Log Truck w/ Chainsaw (44x44)
In the store they all show I bought them and in the log of all FC spent, it shows I bought them.

But when I go to the storage, I can’t find the following:

01. Log Truck w/ Chainsaw (44x44)
02. Seeder Ex (12x12)
03. Combine Harvest-Plant Ex (12x12)

The reason I found out about this was I was getting complaints from my Super Neighbours that they could only use the old tools in the 2 cases of chopping trees and the planting of new crops.
They can see the “Combine Harvest-Plow Ex (12x12)” but can’t use the Combine Harvest-Plant Ex (12x12).
I had the SN’s run Memcache on their accounts and reset their Browser histories.
It didn’t help.

I, of course, can use all the new tools and they work really great. They do cut down my time harvesting all of my crops etc.

I would like to give this benefit to my Super Neighbours.

My ID # is 765809607

What else do I need to give you.

**marymarcel** · #10 Jan 25 2024, 01:21 PM

Quote:

Originally Posted by dofford

Help.
I bought all of the new tools:
Flower Harvester (48x48)
Tree Shaker (48x48)
Fishing Boat (44x44)
Seeder Ex (12x12)
Plower (28x28) – Solar Powered
Combine Harvest-Plow Ex (12x12)
Combine Harvest-Plant Ex (12x12)
Log Truck w/ Chainsaw (44x44)
In the store they all show I bought them and in the log of all FC spent, it shows I bought them.

But when I go to the storage, I can’t find the following:

01. Log Truck w/ Chainsaw (44x44)
02. Seeder Ex (12x12)
03. Combine Harvest-Plant Ex (12x12)

The reason I found out about this was I was getting complaints from my Super Neighbours that they could only use the old tools in the 2 cases of chopping trees and the planting of new crops.
They can see the “Combine Harvest-Plow Ex (12x12)” but can’t use the Combine Harvest-Plant Ex (12x12).
I had the SN’s run Memcache on their accounts and reset their Browser histories.
It didn’t help.

I, of course, can use all the new tools and they work really great. They do cut down my time harvesting all of my crops etc.

I would like to give this benefit to my Super Neighbours.

My ID # is 765809607

What else do I need to give you.

Hi dofford

I had a look at your data and those tools are showing up as missing.

You can go to the Store and buy them for coins using the Duplicate button. Please be sure to be on a farm not heavily layered and with enough space to place them there before sending to storage.

If you wish you can contact Support about this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366