Quote:
Originally Posted by Lin Greenthumb
If that is the case then their name should not come up as getting it. I just asked one of them and she said she has not received ANY FC from the Farm Pass this month. She even checked the Farm Cash activity on her account and nothing shows up since her last Quest reward.
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Hi Lin Greenthumb,
Then please contact Support about this as we have no way of tracking those. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366