OFFICIAL Wall Request Issues

[marymarcel]

Originally Posted by chubbyal

Hi Mary

I had an eight hour break when I went to bed at 1am then got up at 9am and that's what is stated on the note you sent so I only worked 6 farmers facilities and now Im on another break. You told me it was never said that you would be allowed to work friends more often. My point exactly, it should have said that in order to inform people at the time and state it on the request page before you decide to spend a lot of money getting 4 loco's. I checked the clock as you said and now each farmer appears in pink as I have to wait 7 hrs. I have already spent 8 hours not working while I was sleeping so should I not be able to work facilities all day. Maybe this should be mentioned as a recomendation that you can work all day as I have slept for 8 hrs during the night.

Hi chubbyal

The rule about an eight hours break exists since the trains help you to work friends facilities. It is not something new in the game.

When something is changed or we get an improvement then developers post it when they release a new feature.
It was not mentioned for the 4 trains, as nothing was changed for the 8 hours break which is a well known rule.
Im not sure if you thought that having 4 trains would allow you to work your friends facilities several times a day or someone gave you wrong information.

The rule is to Rework facilities in case you want to work the same friend facilities twice a day.
If you want to do that, then you could work as much facilities you can in the morning, then have a break of 8 hours and when you come back, you will be able to rework the ones you worked in the morning and all the new facilities posted during your break.

Dont forget to check your clock in your toolbox before starting facilities again.

[Florence Castleberry]

This is the current screen shot of my facility wall. I've done the memcached after clearing my cache, I've logged into four different browsers, and I still only see ONE person's facility post. I have quite a few neighbors in common with others that have posted and have seen posts on their walls of those mutual farmers. Any idea what I can do? (Click to enlarge)
Screenshot 2025-02-14 213737.jpg

[Taz D]

Originally Posted by Florence Castleberry

This is the current screen shot of my facility wall. I've done the memcached after clearing my cache, I've logged into four different browsers, and I still only see ONE person's facility post. I have quite a few neighbors in common with others that have posted and have seen posts on their walls of those mutual farmers. Any idea what I can do? (Click to enlarge)
Attachment 26214

Hi Florence,
The image is too small to make out but even the 1 on there doesn't look right. There should be an avater picture to the left and the description and then a link to click on to the right.

Please make sure your computer and browsers are updated. If you have to do any updates please restart your farms.
Also please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached

[VondaK]

Hello. I clicked the announcement for the new FT Pass. Usually, it opens in a new tab. This time - no. This is constantly at the top of the screen. How can I get it gone?
"Hello Farmers, click here to learn more about the new Farm Pass 2 contest. Thank You!"
Thanking you in advance.

[marymarcel]

Originally Posted by VondaK

Hello. I clicked the announcement for the new FT Pass. Usually, it opens in a new tab. This time - no. This is constantly at the top of the screen. How can I get it gone?
"Hello Farmers, click here to learn more about the new Farm Pass 2 contest. Thank You!"
Thanking you in advance.

Hi VondaK

You are right, you have to right click in your mouse and then open in another tab.

We think it will stay there for a few more days to be sure almost all players read the news about Farm Pass 2.

[Florence Castleberry]

Originally Posted by Taz D

Hi Florence,
The image is too small to make out but even the 1 on there doesn't look right. There should be an avater picture to the left and the description and then a link to click on to the right.

Please make sure your computer and browsers are updated. If you have to do any updates please restart your farms.
Also please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached

Taz,

I did all that. I used a browser that didn't matter if I nuked EVERYTHING, so I deleted cache, browsing history, cookies, the works from all time, and then I logged in and did a memcached. Then I completely closed the browser and reopened it and logged in. It was Chrome and it up to date. I checked. As the night went on, I had a few more posts show up, but NONE of the posts from the previous 18+ hours were showing up, and usually I can see posts back that far, if not farther. It was odd. What I did as a temp workaround was to open the wall for another account in another browser and find the links for the mutual neighbors and work those, and it works in a pinch, but I hope we can find a permanent solution. This thing happened to me once before about three or four months ago and it sorted itself out after a few days. I was concerned because I have to work a HUGE number of a certain fac for the Farm Pass and I couldn't find any posts. Thanks.

Update: I see I have more posts than I did last night, so perhaps it is working itself out now. It doesn't have everyone that had posted but I think most worked my facs so I can use that other option of people who worked my facts to find some. Thanks for your help.

[Taz D]

Originally Posted by Florence Castleberry

Taz,

I did all that. I used a browser that didn't matter if I nuked EVERYTHING, so I deleted cache, browsing history, cookies, the works from all time, and then I logged in and did a memcached. Then I completely closed the browser and reopened it and logged in. It was Chrome and it up to date. I checked. As the night went on, I had a few more posts show up, but NONE of the posts from the previous 18+ hours were showing up, and usually I can see posts back that far, if not farther. It was odd. What I did as a temp workaround was to open the wall for another account in another browser and find the links for the mutual neighbors and work those, and it works in a pinch, but I hope we can find a permanent solution. This thing happened to me once before about three or four months ago and it sorted itself out after a few days. I was concerned because I have to work a HUGE number of a certain fac for the Farm Pass and I couldn't find any posts. Thanks.

Hi Florence,
If you are still having the problem please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[storm36]

I posted 4 Ingredient requests from my Premium Fodder factory last night. I have earned the FP2 reduced request period from 12 to 8 hrs privilege (The orange FP2 ticket is showing active on the product I need ingredients for on the request pop-up) but when I try to post the request for the same factory, a message pops up stating I can only request ingredients for that factory once per 24 hours and to try again in 15 hours so I am a little confused since the request period was reduced from 24 to 12 hrs a long time ago. I don't request ingredients very often so I have never noticed it until now.

I have cleaned everything out, used memcache, closed and reopened my browser and farm with no change.

[Taz D]

Originally Posted by storm36

I posted 4 Ingredient requests from my Premium Fodder factory last night. I have earned the FP2 reduced request period from 12 to 8 hrs privilege (The orange FP2 ticket is showing active on the product I need ingredients for on the request pop-up) but when I try to post the request for the same factory, a message pops up stating I can only request ingredients for that factory once per 24 hours and to try again in 15 hours so I am a little confused since the request period was reduced from 24 to 12 hrs a long time ago. I don't request ingredients very often so I have never noticed it until now.

I have cleaned everything out, used memcache, closed and reopened my browser and farm with no change.

Hi Storm.
As that facility is set to 24 hours between requesting again it is not going to shorten the time between them even with that reward. It is not governed by the normal 12 hour request limit.

[storm36]

Originally Posted by Taz D

Hi Storm.
As that facility is set to 24 hours between requesting again it is not going to shorten the time between them even with that reward. It is not governed by the normal 12 hour request limit.

Hi Taz
Thanks, I thought all Facility ingredient request periods were the same 12-hour wait time across the board where ingredients could be requested.