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  #1  
Old May 10 2015, 01:16 PM
dross999 dross999 is offline
 
Join Date: Jan 07 2012
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Quote:
Originally Posted by KnightRider View Post
Hello Lpeak,

I haven't seen anyone post about this before. First check and make sure that your date/time is correct on your computer, if it is off it could possibly do some strange stuff.

If that isn't off then you could try to clear the FT memcache.

To clear the Farm Town memcache close your game if it is open, then click the following link: https://apps.facebook.com/farmtown/p...lear_memcached

The FT memcache is different than your computers cache, the memcache is on Slashkey's servers and some times old data or bad data gets into the memcache and needs to be cleared. The memcache shouldn't be used all the time, because it clears all the data and when you log back into your farm it will take a little longer since it has to load all the data. After clicking on the link a page of unsettings will appear, this is the memcache clearing and once the page is finished you can close that tab and close you game if it is open, then you can clear your computers cache, cookies, and history. Then you can close your browser, then you can open up your browser again, and open your farm and see if it is working.
I also have had the same issue twice today. I will clear memcache and see if it helps...
  #2  
Old May 11 2015, 07:43 AM
dross999 dross999 is offline
 
Join Date: Jan 07 2012
Posts: 18
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Originally Posted by dross999 View Post
I also have had the same issue twice today. I will clear memcache and see if it helps...
After clearing the memcache, I again reset all my system preferences, recreated all my tool short cuts, and painstakingly re-selected all items for sale. For the duration of yesterday, all seemed to be well. However, when I loaded FT this am, all system preferences had been set to default, my tool shortcuts had disappeared, and after working a couple of facilities for my neighbours, I discovered that all the items in storage had to be selected again for sale. This is becoming very tedious. Any help you can provided is greatly appreciated.
  #3  
Old May 11 2015, 07:56 AM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 15,957
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Quote:
Originally Posted by dross999 View Post
After clearing the memcache, I again reset all my system preferences, recreated all my tool short cuts, and painstakingly re-selected all items for sale. For the duration of yesterday, all seemed to be well. However, when I loaded FT this am, all system preferences had been set to default, my tool shortcuts had disappeared, and after working a couple of facilities for my neighbours, I discovered that all the items in storage had to be selected again for sale. This is becoming very tedious. Any help you can provided is greatly appreciated.
Hi dross999

I'm sorry you are having these problems. Please check your date (day, month and year) and time in your computer. If any of them is wrong this kind of problems can happen.
  #4  
Old May 11 2015, 10:39 AM
dross999 dross999 is offline
 
Join Date: Jan 07 2012
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Quote:
Originally Posted by dross999 View Post
I also have had the same issue twice today. I will clear memcache and see if it helps...
Quote:
Originally Posted by marymarcel View Post
Hi dross999

I'm sorry you are having these problems. Please check your date (day, month and year) and time in your computer. If any of them is wrong this kind of problems can happen.
Thanks Marymarcel, but I checked the date and time before I posted. I'm not the first to report this. I posted yesterday in response ti another post that KnightRider responded to indicating:

"Originally Posted by KnightRider View Post
Hello Lpeak,

I haven't seen anyone post about this before. First check and make sure that your date/time is correct on your computer, if it is off it could possibly do some strange stuff.

If that isn't off then you could try to clear the FT memcache."
  #5  
Old May 11 2015, 10:49 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,724
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Quote:
Originally Posted by dross999 View Post
Thanks Marymarcel, but I checked the date and time before I posted. I'm not the first to report this. I posted yesterday in response ti another post that KnightRider responded to indicating:

"Originally Posted by KnightRider View Post
Hello Lpeak,

I haven't seen anyone post about this before. First check and make sure that your date/time is correct on your computer, if it is off it could possibly do some strange stuff.

If that isn't off then you could try to clear the FT memcache."
Hi dross,
I have sent this on to the developers. It appears that anything you have done with settings is not being saved. Normally clearing the memcache and browser cache will take care of this and fix the not saving of the settings.
We will need to wait until they can look at yours and lpeak's data and see what is causing it.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #6  
Old May 11 2015, 10:54 AM
Lpeak Lpeak is offline
 
Join Date: Jul 10 2009
Posts: 47
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Have noticed, the settings are only reverted after selling at the market the ticked items. As I normally only sell after an update will leave it be for now.

Quote:
Originally Posted by Taz D View Post
Hi dross,
I have sent this on to the developers. It appears that anything you have done with settings is not being saved. Normally clearing the memcache and browser cache will take care of this and fix the not saving of the settings.
We will need to wait until they can look at yours and lpeak's data and see what is causing it.
  #7  
Old May 11 2015, 11:04 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,724
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Quote:
Originally Posted by Lpeak View Post
Have noticed, the settings are only reverted after selling at the market the ticked items. As I normally only sell after an update will leave it be for now.
Hi lpeak,
When new items are added to the non-ingredients as were this release with the roasted nut factory, those items are not checked to start with. Is it possible that you saw those and thought everything was unchecked when it was actually only the new items?
Waiting to sell until each release is really not a good idea as if you get too much non-ingredients built up it can cause problems with the selling and getting the coins. I would suggest selling at least every couple weeks rather than waiting for the release to sell.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #8  
Old May 11 2015, 11:59 AM
dross999 dross999 is offline
 
Join Date: Jan 07 2012
Posts: 18
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Quote:
Originally Posted by Taz D View Post
Hi dross,
I have sent this on to the developers. It appears that anything you have done with settings is not being saved. Normally clearing the memcache and browser cache will take care of this and fix the not saving of the settings.
We will need to wait until they can look at yours and lpeak's data and see what is causing it.
Thanks Taz, I appreciate everything you and all the Mods do in support of this forum.
  #9  
Old May 11 2015, 12:00 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,724
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Quote:
Originally Posted by dross999 View Post
Thanks Taz, I appreciate everything you and all the Mods do in support of this forum.
Sent you a private message.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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