HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by iceberg

1395472945 ( farm number ) Hello my farms open after 3 or 4 minutes but I cant get to the market n work for others is this normal

Ger.

Hi iceberg

When you load the farm for the first time it usually takes more time, but not that long at least for me.
Do you usually clear your browser cache before closing your computer for that day? If so, then yes, your farms could last that time to load for the first time.

The hiring market has not been added yet. Please go to the following link to read which features are actually working. If you scroll down the page you will find a Quick List to help you.

http://r1.slashkey.com/forum/showthread.php?t=650134

[Valntyn]

The game has been running fine till today, Now when I first get to my farms (I do actually get to my farms) it disconnects, I click the check to reconnect and it reloads and I get the disconnected popup again. I tryed reloading several times and it did connect finally, but as I had to close down for a while when I came back it's back to disconnect popup as soon as the farm is loaded

[Tiger]

Originally Posted by Valntyn

The game has been running fine till today, Now when I first get to my farms (I do actually get to my farms) it disconnects, I click the check to reconnect and it reloads and I get the disconnected popup again. I tryed reloading several times and it did connect finally, but as I had to close down for a while when I came back it's back to disconnect popup as soon as the farm is loaded

Hi Valntyn,

There has been an update so if all you are trying to do is load your own farms it may be that everyone is also trying to do the same thing at the same time to see what's new. If you haven't seen the update notes yet please click on this link to go to the post with the updates in it: http://r1.slashkey.com/forum/showthread.php?t=650134

If you were trying to open several tabs to the game to perhaps work more than one facility request then it's normal that the other tabs go offline and you see a disconnect message. If that's what you are doing you need to wait for all the facility work to complete and close the other tabs before you can go back online in just one tab. If clicking the check mark in the popup isn't working for you when you are done, to go back online just try clicking on the play tab to reload your game.

[Valntyn]

Originally Posted by Tiger

Hi Valntyn,

There has been an update so if all you are trying to do is load your own farms it may be that everyone is also trying to do the same thing at the same time to see what's new. If you haven't seen the update notes yet please click on this link to go to the post with the updates in it: http://r1.slashkey.com/forum/showthread.php?t=650134

If you were trying to open several tabs to the game to perhaps work more than one facility request then it's normal that the other tabs go offline and you see a disconnect message. If that's what you are doing you need to wait for all the facility work to complete and close the other tabs before you can go back online in just one tab. If clicking the check mark in the popup isn't working for you when you are done, to go back online just try clicking on the play tab to reload your game.

Just trying to load my own farm, just one page open.

[melian1]

Can’t get in, tried 3 different browsers. Early this morning I got in, but when I clicked on “my requests” and collected gifts, I couldn’t get back to my farm at all. I’ve tried numerous times over the last 3 hours, using various browsers. It goes to the black screen, to different amounts of the white fill-in of the little progress box. Even waiting a half-hour for the screen to complete didn’t work. Cleared memcache, cleared browser cache, closed and re-opened browsers. Occasionally, got an error message, but not every time. 1793409352

This is the info from my latest try using Opera:
2021-03-20 15:09:20.539 INFOCheckpoint-B-000 - Initialized
2021-03-20 15:09:20.548 LOGFT Client Services Inited.
2021-03-20 15:09:20.567 LOGSessionId: 2201109
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.192 Safari/537.36 OPR/74.0.3911.218
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
2021-03-20 15:15:18.702 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-03-20 15:15:18.708 ERRORfalling back to ArrayBuffer instantiation


This is my latest try using Firefox ended with a message I couldn’t copy and paste, and it is way too long and complicated to try to type it, and trying to post a snip, it wants an url but the snip is on my desktop (no url), so I'll just type the beginning sentence. "The page at https://I1.slashkey.com says abort({}) at jsStackTrace..." I hope that is enough to clue y'all in on where it is going wrong. After clicking ok on the insert message, I copied the info at the bottom.
2021-03-20 15:14:15.973 INFOCheckpoint-B-000 - Initialized
2021-03-20 15:14:15.973 LOGFT Client Services Inited.
2021-03-20 15:14:15.990 LOGSessionId: 2201114
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
2021-03-20 15:21:19.946 ERRORwasm streaming compile failed: CompileError: wasm validation error: at offset 37031114: data segment shorter than declared
2021-03-20 15:21:19.948 ERRORfalling back to ArrayBuffer instantiation
2021-03-20 15:24:24.790 ERRORfailed to asynchronously prepare wasm: CompileError: wasm validation error: at offset 11149604: function body length too big
2021-03-20 15:24:24.792 LOG{}
2021-03-20 15:24:24.794 ERROR{}

[Taz D]

Originally Posted by melian1

Can’t get in, tried 3 different browsers. Early this morning I got in, but when I clicked on “my requests” and collected gifts, I couldn’t get back to my farm at all. I’ve tried numerous times over the last 3 hours, using various browsers. It goes to the black screen, to different amounts of the white fill-in of the little progress box. Even waiting a half-hour for the screen to complete didn’t work. Cleared memcache, cleared browser cache, closed and re-opened browsers. Occasionally, got an error message, but not every time. 1793409352

This is the info from my latest try using Opera:
2021-03-20 15:09:20.539 INFOCheckpoint-B-000 - Initialized
2021-03-20 15:09:20.548 LOGFT Client Services Inited.
2021-03-20 15:09:20.567 LOGSessionId: 2201109
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.192 Safari/537.36 OPR/74.0.3911.218
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
2021-03-20 15:15:18.702 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2021-03-20 15:15:18.708 ERRORfalling back to ArrayBuffer instantiation


This is my latest try using Firefox ended with a message I couldn’t copy and paste, and it is way too long and complicated to try to type it, and trying to post a snip, it wants an url but the snip is on my desktop (no url), so I'll just type the beginning sentence. "The page at https://I1.slashkey.com says abort({}) at jsStackTrace..." I hope that is enough to clue y'all in on where it is going wrong. After clicking ok on the insert message, I copied the info at the bottom.
2021-03-20 15:14:15.973 INFOCheckpoint-B-000 - Initialized
2021-03-20 15:14:15.973 LOGFT Client Services Inited.
2021-03-20 15:14:15.990 LOGSessionId: 2201114
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:86.0) Gecko/20100101 Firefox/86.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc.
GPU-Renderer: ANGLE (Intel(R) HD Graphics 4600 Direct3D11 vs_5_0 ps_5_0)
2021-03-20 15:21:19.946 ERRORwasm streaming compile failed: CompileError: wasm validation error: at offset 37031114: data segment shorter than declared
2021-03-20 15:21:19.948 ERRORfalling back to ArrayBuffer instantiation
2021-03-20 15:24:24.790 ERRORfailed to asynchronously prepare wasm: CompileError: wasm validation error: at offset 11149604: function body length too big
2021-03-20 15:24:24.792 LOG{}
2021-03-20 15:24:24.794 ERROR{}

Hi melian,
If you clear your browser cache it will take longer to load as it has to download all the graphics.
Please make sure all your browsers are updted and you computer is updated as well.
After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.


There is more information in the firt post of this thread.

[Tiger]

Originally Posted by Valntyn

Just trying to load my own farm, just one page open.

Hi Hi Valntyn,

Are you able to stay online now? There were quite a few with a similar problem after you last posted which did resolve, so if you haven't tried again yet, it's worth another go. If you still have problems staying connected please let us know and if you are seeing any errors in the console below your game screen what they are.

[cndswei@thesafety.net]

this is getting very old.............possible that i can get on my farms aybe 3 out of 7 days...but only after complaining..............btw...........can't read any replies either.....................about ready to abandon the game i love playing........rant over.........maybe i'll get back there..............( 1522286742 )

[Taz D]

Originally Posted by cndswei@thesafety.net

this is getting very old.............possible that i can get on my farms aybe 3 out of 7 days...but only after complaining..............btw...........can't read any replies either.....................about ready to abandon the game i love playing........rant over.........maybe i'll get back there..............( 1522286742 )

Hi cndswei,
We don't have any way to fix what you are experiencing. The only thing we can offer are suggestions for you to try.


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.


Also, check the items in the first post of this thread for more things to check for your computer.

[RFMad]

I just got a message that my browser Chrome doesn't support WebGL. I haven't had trouble until the last hour or so. Do you know how I can get it to work again? I checked and Chrome is up to date. Thanks.