OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by jules88

I did the browser cache several times shut down computer and updated all that
did not see a link to do memcache and it is telling me that slashkey is not secure has something changed with this since yesterday morning if i can not get into this can they please refund the money I just purchased farm cash for thanks

Hi Jules,
I am sorry but we can not do refunds through the forums.


The version of Chrome you listed previously is not the current version. 98.0.4758.82 is the current version. You need to update it again to get to that version.


The forums are not run in the secure https web mode and never has been. Chrome it appears has decided to try to warn you any time you go to a non-secure HTTP site. The game is secure and runs on a secure HTTPS site.

[patewilliam]

Get to the loading page, and it just hangs. This has been the case since last night.

My ID is 1036734206

[marymarcel]

Originally Posted by patewilliam

Get to the loading page, and it just hangs. This has been the case since last night.

My ID is 1036734206

Hi patewilliam

I moved your post to the thread about Cannot load the game.

Please check if your browser is up to date. Also, check if you have any pending update for Windows or Mac in case you use it.

Take in mind that after any update/change you have to close and restart.

If those dont help you, then follow the suggestions given in the first post, first page of this thread including the ones in the links.

[Joyinlife]

The chat is showing on my farm even if I am offline. Normally that only shows when I am in the farmer's market. ]1661807478]

[jackiep63]

Making us click every 30 seconds to choose online or offline mode isn't as much fun as the people who implemented it clearly think. It is not an enhancement to the game.

[LisaScobee]

Originally Posted by jackiep63

Making us click every 30 seconds to choose online or offline mode isn't as much fun as the people who implemented it clearly think. It is not an enhancement to the game.

Same issue

isconnection.
2022-02-23 07:46:52.558 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:36.447 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:36.473 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:39.988 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:39.998 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:43.539 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:47:43.559 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:47:52.542 INFOStats: WebGL 2.0 WebGL Mem: 149/286 MB Managed Mem: 93 MB Unity Mem: 56 MB Video Mem: 512 MB
2022-02-23 07:48:08.886 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:08.932 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:14.449 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:14.461 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:17.815 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:17.827 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:20.964 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:20.979 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 07:48:24.182 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 07:48:24.197 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

[GRB]

Getting this error. Can not get to online


WARN ERROR: SFS.Connect: Failed: c20.slashkey.com.443
LOG [SFS - ERROR] {WebSocketLayer} Connection error: Abnormal

[Dana1971]

Game isn't connecting to mainframe, no green light. Started at 2:50 a.m. USA Eastern time. Browser's are up to date, and so is all Microsoft updates

[KimberlyAMyers]

2022-02-23 08:00:11.210 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 71/41/112/238 MB
2022-02-23 08:00:11.332 INFOCheckpoint-U-60 - Load User - Mem: 59/39/99/238 MB
2022-02-23 08:00:11.779 INFOCheckpoint-U-61 - User Loaded - Mem: 61/40/101/238 MB
2022-02-23 08:00:11.787 INFOCheckpoint-U-62 - Main Avatar Loaded -



I have cleared my cache and re-started computer.... still cannot get online to game.


Still trying to load and be online.... I have reset FT cache and cleared computer cache and re-started computer. Uggggh. Here's most recentr info:----------------------------------
2022-02-23 08:30:49.432 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:30:49.440 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:30:53.548 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:30:53.557 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443


Mem: 61/40/101/238 MB
2022-02-23 08:00:11.805 INFOCheckpoint-U-70 - Go To Farm - Mem: 61/40/101/238 MB
2022-02-23 08:00:11.811 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 61/40/101/238 MB
2022-02-23 08:00:19.038 INFOCheckpoint-DONE - Map Loaded - Mem: 76/59/136/238 MB
------------------------------------
2022-02-23 08:00:20.181 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:00:20.190 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 08:00:24.297 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-02-23 08:00:24.304 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

[cbr_gal]

Game not loading here either, only trying since 07:00 GMT, I've attached screenshot if that's of any help.