OFFICIAL Facilities and Facility Manager

[marymarcel]

Originally Posted by Farmer_Susan

Hi all - I posted this once before but the moderator that checked it said it was fine. I still don't think it is - at least not on my farm.

The issue is for people who do NOT have trains, i.e., my Farmer Squeak account. Even though it's kind of a pain to have to work neighbors' facilities since you have to click each one separately, Squeak is really enjoying the NCC so she does try to work facilities occasionally. Until the last release, it was manageable. But now, it takes twice as long and makes it really tedious. After I was told here that it was fine - hadn't changed - I thought maybe I was imagining it. But then I had a neighbor mention to me that she's totally stopped trying to work facilities because she has to double-click each one. I had thought we had to wait until all the text disappeared and she interpreted it as having to double-click. But for SURE, at least two of us have noticed a slow down of about 2X since the last release. Can this be looked at again?

Thanks,

Farmer Susan for Farmer Squeak

Hi Susan

We have not been able to reproduce your issue every time we tried.

Please contact Support team. To contact them, click in the link below and fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366