OFFICIAL Facilities and Facility Manager

[marymarcel]

Originally Posted by ulovetammy

When working my neighbors farms in farm request. It is holding old request up to 3 days it never us to do that. Can you please fix it i have several facilities and working my neighbors farms help fill them. I also have several neighbors.
Thank you
Tammy B

Hi Tammy

Please check the 2 options you have in the Facility wall requests.
The first one you would have it checked.

But the second option if it is checked then will ONLY show posts from the last farmers who worked your facilities. So it is better to have it unchecked.

If that is not the problem then please contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366