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  #591  
Old Dec 22 2024, 05:53 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by LisaScobee View Post
I don't want to be bothered with neighbor's ships. Where and how is my port disabled?
Hi Lisa,
I moved your post to the thread about the cargo ships. You can disable your port in the preferences. Uncheck the box for "Enable Ships". Please note that also disables your own ships if you are sending any of them out. Be sure to click the green check mark after you change that.
You do have one ship out, so you might want to wait until it returns.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Last edited by Taz D; Dec 22 2024 at 06:00 PM.
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  #592  
Old Dec 26 2024, 04:23 AM
Vivienne57 Vivienne57 is offline
 
Join Date: Jul 28 2009
Posts: 192
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Help......I cannot prepare my ships today and I am also unable to unload ships that have been returned. Thanks

Quote:
Originally Posted by Vivienne57 View Post
Help......I cannot prepare my ships today and I am also unable to unload ships that have been returned. Thanks
It doesn't matter. I restarted my farm and all is OK now
Last edited by Taz D; Dec 26 2024 at 09:26 AM.
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  #593  
Old Jan 06 2025, 08:45 AM
jmickeydee53 jmickeydee53 is offline
 
Join Date: May 30 2010
Posts: 20
Default Cargo Ships Seaport times
I have been going to my seaport and finding ships sitting there for 20 hours or more when they weren't showing 12 hours ago when I checked. Also I was notified by one of my neighbors that 2 of her ships were waiting for 2 days. I imagine that is why my ships sit for a long time at their ports. I am using the Slashkey website on my pc.
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  #594  
Old Jan 06 2025, 09:03 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by jmickeydee53 View Post
I have been going to my seaport and finding ships sitting there for 20 hours or more when they weren't showing 12 hours ago when I checked. Also I was notified by one of my neighbors that 2 of her ships were waiting for 2 days. I imagine that is why my ships sit for a long time at their ports. I am using the Slashkey website on my pc.
Hi Jmickeydee,
I moved your post to the thread about the cargo ships. It all depends on when your game updates. When you checked 12 hours ago you farms may not have updated from the servers.
If you wish you may contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #595  
Old Jan 08 2025, 10:50 AM
jmickeydee53 jmickeydee53 is offline
 
Join Date: May 30 2010
Posts: 20
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Yes I know the farm has to be refreshed and that is what I do. But thanks anyway.
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  #596  
Old Jan 10 2025, 03:04 PM
VondaK VondaK is offline
 
Join Date: Sep 16 2009
Posts: 105
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Hello. Help please.
The ships function is freezing. Can't do anything. Cleared cache. Reloaded. Refreshed. Still freezing. Unable to do anything.
Thanking you in advance.
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  #597  
Old Jan 10 2025, 03:11 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by VondaK View Post
Hello. Help please.
The ships function is freezing. Can't do anything. Cleared cache. Reloaded. Refreshed. Still freezing. Unable to do anything.
Thanking you in advance.
Hi VondaK,
This may be from the optimization they did this afternoon. The facility manager is not opening either. We have already sent this off to the developers to fix.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #598  
Old Jan 18 2025, 12:33 PM
MOM GLENDA MOM GLENDA is offline
 
Join Date: May 04 2009
Posts: 192
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do you have add a person name to a ship before you do anything on the ship . been since we first started ships since i changed a name or added one.just cannot remember how.i be 82 in march mind not working as good.
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  #599  
Old Jan 18 2025, 12:42 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
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Quote:
Originally Posted by MOM GLENDA View Post
do you have add a person name to a ship before you do anything on the ship . been since we first started ships since i changed a name or added one.just cannot remember how.i be 82 in march mind not working as good.
Hi Mom Glenda,
I moved your post to the thread about the ships as this has nothing to do with the Tools.
You can not add or change anything in the logbook until you have started preparing that ship. Once you have a container being prepared then you can set the logbook to reuse itenerary and then replace or add names.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #600  
Old Jan 18 2025, 01:00 PM
MOM GLENDA MOM GLENDA is offline
 
Join Date: May 04 2009
Posts: 192
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ty so much .i never type much because i seem neverr type i right place.sorry played all these years mind not working to remember like i use to. guess i should stop playing ..afraid i miss it to much
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cargo ships, container, cranes, dispatch ship, logbook, pink port, port deleted, red skip port, replace port, reuse itinerary, ship rewards, ship's logbook, ships, skip port

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