OFFICIAL Game Running Slow

[Taz D]

Originally Posted by penguin66

Despite what the MODS are stating, the game IS running slow or not loading at all. I complained last night and was given standard troubleshooting advice. I've worked in IT and database development for over 15 years so I run the standard troubleshooting advice before I bother contacting anyone. This morning, I have had to wait over 5 minutes for some of my farms to load. It is not my computer, and with so many people (in the game not loading and game running slow threads) making complaints that they are having problems with the game not loading, game hanging up when loading, or the game running slow it can't be that so many people are having internet problems at the same time since I'm sure that we are all using different internet service providers and the connections are taking different routes to the slashkey server. I just wish that the mods and developers would take our issues seriously rather than just blowing them off like so many other issues people are experiencing in the game. As an example, it took me several minutes to compose this message and I was attempting to load one of my farms before starting this, and it has just now, after 5 minutes of waiting, loaded. It is like I have gone back to the dial up modem days with all the delays I am experiencing. And no, none of the other websites or games I play are having issues with loading.

Hi Penguin,
I have loaded every one of your farms and the only ones that took more than 5 seconds were the ones with lots of facilities or decorations which requires them to each be loaded. So it cannot be the servers your farms are on.
It can be internet and even though everyone is using different paths it can still be a link or links that are having heavy traffic or server problems of which we have no control or way to check those. I also worked in IT for 30 years and still keep up with it evn though I am retired.