OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Elizabeth5]

Just to tell you my Chat server C 20 Farm Server W20

[LisaScobee]

Guessing they fixed whatever it was? First time on here since last night and "so far" everything looks "normal".

Originally Posted by Taz D

Hi All,
The developers have been aware of this problem of loading or slow working issues some of you have been having for several days. They have been checking on this, but it is not a server problem as those are all functioning correctly and the game programming is running normal.
I am sorry but we don't know why some of you are having these connection problems with the game. Hopefully what ever it is will clear up soon.

[Bowenlea]

Game still not loading - has been an hour!

[marymarcel]

Originally Posted by Bowenlea

Game still not loading - has been an hour!

Hi Bowenlea

We are not sure why some farmers are affected with this problem.

Please be sure that your browser and your computer system are up to date.
After any update it is better to restart the computer.

Also, you can try to reset your router/modem for a minute and see if that helps you.

There are more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

Please, before trying those suggestions and if you are able to load your farms, then uncheck all Show.... options in your preferences, the wrench.
Asking this as if you clear your browser cache and then you try to load the game with everything showing up in your preferences, then it will take more time to load as all graphics need to be loaded again.

Also, at the bottom of that thread, there is a link for Server tests.

We need to know:
- What do you all get when doing the test.
- Which browser your are using if it is up to date.
- In case you can load the farm, look at your neighbors bar and click in Chat button to the left.
You will then see Chat server and Farm server in red. Let us know which numbers for each of them.
- In case you have a saved link to load your farms, please do not use it and instead use this link and see if there is any difference:
https://apps.slashkey.com/farmtown/login

[ldiluzio]

Everything was good until 3 days ago! It started out going very slow now it will not load at all. I tried everything I could find in the forum, I.e. hiding facilities and memory cache. I have tried on 2 different computers and 3 different browsers (Edge, Chrome, Duck Duck Go) Getting ready to give up!

859515477 Build No: 704
Thank you

[Taz D]

Originally Posted by ldiluzio

Everything was good until 3 days ago! It started out going very slow now it will not load at all. I tried everything I could find in the forum, I.e. hiding facilities and memory cache. I have tried on 2 different computers and 3 different browsers (Edge, Chrome, Duck Duck Go) Getting ready to give up!

859515477 Build No: 704
Thank you

Hi Idiluzio,
I moved your post to the thread about loading problems.


We are not sure why some farmers are affected with this problem.

Please be sure that your browser and your computer system are up to date.
After any update it is better to restart the computer.

Also, you can try to reset your router/modem for a minute and see if that helps you.

There are more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

Please, before trying those suggestions and if you are able to load your farms, then uncheck all Show.... options in your preferences, the wrench.
Asking this as if you clear your browser cache and then you try to load the game with everything showing up in your preferences, then it will take more time to load as all graphics need to be loaded again.

Also, at the bottom of that thread, there is a link for Server tests.

We need to know:
- What do you all get when doing the test.
- Which browser your are using if it is up to date.
- In case you can load the farm, look at your neighbors bar and click in Chat button to the left.
You will then see Chat server and Farm server in red. Let us know which numbers for each of them.
- In case you have a saved link to load your farms, please do not use it and instead use this link and see if there is any difference:
https://apps.slashkey.com/farmtown/login


If nothing works for you, then it could be an internet problem somewhere between you and the game servers that is causing data to be lost. Between you and the servers are many links that the data for the game has to travel through to get to and from the server. Any one of those links having a problem or heavy traffic can cause slowed down or lost data transfer.
We do not have any way to check, monitor or control all of those links. As this appears to be an internet problem somewhere between your service provider and the servers there is nothing we can do to help. The only thing you can do is be patient and hope the problem is solved soon.

[mikkisone]

Originally Posted by marymarcel

Hi all


We are not sure why some farmers are affected with this problem.

Please be sure that your browser and your computer system are up to date.
After any update it is better to restart the computer.

Also, you can try to reset your router/modem for a minute and see if that helps you.

There are more suggestions to try in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

Please, before trying those suggestions and if you are able to load your farms, then uncheck all Show.... options in your preferences, the wrench.
Asking this as if you clear your browser cache and then you try to load the game with everything showing up in your preferences, then it will take more time to load as all graphics need to be loaded again.

Also, at the bottom of that thread, there is a link for Server tests.

We need to know:
- What do you all get when doing the test.
- Which browser your are using if it is up to date.
- In case you can load the farm, look at your neighbors bar and click in Chat button to the left.
You will then see Chat server and Farm server in red. Let us know which numbers for each of them.
- In case you have a saved link to load your farms, please do not use it and instead use this link and see if there is any difference:
https://apps.slashkey.com/farmtown/login

Thanks!

Its very odd. I can load after 4 or 5 times trying but by getting to another farm of my own it loads to 94% and stops

[marymarcel]

Originally Posted by mikkisone

Its very odd. I can load after 4 or 5 times trying but by getting to another farm of my own it loads to 94% and stops

Hi mikkisone

Please try the suggestions given in the post you quoted and also see if you can provide the information required at the bottom of that post.

[mikkisone]

Originally Posted by marymarcel

Hi mikkisone

Please try the suggestions given in the post you quoted and also see if you can provide the information required at the bottom of that post.

- What do you all get when doing the test.
Same thing cannot move farm to farm without several reloads

- Which browser your are using if it is up to date.
Google (Chrome Book) up to date
- In case you can load the farm, look at your neighbors bar rmw click in Chat button to the left.
You will then see Chat server and Farm server in red. Let us know which numbers for each of them.
Loading user
Connecting to town mainframe chat server c20, farm server w27)..

[Taz D]

Originally Posted by mikkisone

- What do you all get when doing the test.
Same thing cannot move farm to farm without several reloads

- Which browser your are using if it is up to date.
Google (Chrome Book) up to date
- In case you can load the farm, look at your neighbors bar rmw click in Chat button to the left.
You will then see Chat server and Farm server in red. Let us know which numbers for each of them.
Loading user
Connecting to town mainframe chat server c20, farm server w27)..

Hi Mikkisone,
Did you try all the suggestions in the link given yoiu in Marymarcel's answer to you?


If nothing works for you, then it could be an internet problem somewhere between you and the game servers that is causing data to be lost. Between you and the servers are many links that the data for the game has to travel through to get to and from the server. Any one of those links having a problem or heavy traffic can cause slowed down or lost data transfer.


The developers have been aware of this problem of loading or slow working issues some of you have been having for several days. They have been checking on this, but it is not a server problem as those are all functioning correctly and the game programming is running normal.
I am sorry but we don't know why some of you are having these connection problems with the game. Hopefully what ever it is will clear up soon. We do not have any way to check, monitor or control all of those links. As this appears to be an internet problem somewhere between your service provider and the servers there is nothing we can do to help. The only thing you can do is be patient and hope the problem is solved soon.