Tools and Fuel

[joy_of_oz]

Hi Tiger, yes, all of the above . Layers, crops ponds , i have to admit i was expecting too much . cheers Joy

[gipsondgd]

I have purchased and used tree harvesters, flower harvesters seeders etc in the past and they are sitting on my farms . however I can not use them . they also do not appear highlited when I try to click on them it the shed .

Why cant I use them i should not have to purchase them again.

I will quit playing if I have to keep buying them over and over again

[Taz D]

I have purchased and used tree harvesters, flower harvesters seeders etc in the past and they are sitting on my farms . however I can not use them . they also do not appear highlited when I try to click on them it the shed .

Why cant I use them i should not have to purchase them again.

I will quit playing if I have to keep buying them over and over again
Hi Gipsondgd,
I moved your post to the thread about tools.

The problem is you have them on a farm, which means the game only see them when you are on that farm. You need to put your tools in your storage, so you can use them on all of your farms and on others' farms if you are hired. When they are in your storage you can use them from the tool box.

[bbarksda]

I tried to bulk sell some trees today on farm 27 and got the following error (tried clearing browser cache and still had problem):

2023-10-05 10:13:39.759 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=
2023-10-05 10:13:40.108 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=&retry=1
2023-10-05 10:13:40.475 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=&retry=2
2023-10-05 10:13:40.809 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=&retry=3
2023-10-05 10:13:40.811 ERRORUriFormatException: Invalid URI: The Uri string is too long.
at System.UriHelper.EscapeString (System.String input, System.Int32 start, System.Int32 end, System.Char[] dest, System.Int32& destPos, System.Boolean isUriString, System.Char force1, System.Char force2, System.Char rsvd) [0x00000] in <00000000000000000000000000000000>:0


Thanks for your help

[Tiger]

I tried to bulk sell some trees today on farm 27 and got the following error (tried clearing browser cache and still had problem):

2023-10-05 10:13:39.759 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=
2023-10-05 10:13:40.108 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=&retry=1
2023-10-05 10:13:40.475 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w24.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=&retry=2
2023-10-05 10:13:40.809 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1429197023&platform=website&call_sig=4a181d68138cf6f051891e0705f08b7d&call_sig_time=1696500797&fb_locale=en_US&mps=f3&signed_request=sysbyXd14ZTmRocFvHo32MzjcMSN9D18fXs th5DhiTo=.eyJpc3N1ZWRfYXQiOjE2OTY1MDA3OTcsImV4cGly ZXMiOjE3MDE2ODQ3OTcsInVzZXJfaWQiOiIxNDI5MTk3MDIzIi wib2F1dGhfdG9rZW4iOiJvYXV0aF90b2tlbiIsImFsZ29yaXRo bSI6IkhNQUMtU0hBMjU2In0=&retry=3
2023-10-05 10:13:40.811 ERRORUriFormatException: Invalid URI: The Uri string is too long.
at System.UriHelper.EscapeString (System.String input, System.Int32 start, System.Int32 end, System.Char[] dest, System.Int32& destPos, System.Boolean isUriString, System.Char force1, System.Char force2, System.Char rsvd) [0x00000] in <00000000000000000000000000000000>:0


Thanks for your help


Hi bbarksda,

I'm not having any issues deleting a full farm of trees.

Were you trying to delete all the trees in one go with the excavator or only a specific tree like oaks or pines?
How many trees was the popup showing you were going to delete?

If you were trying to delete all of the trees, try deleting just one type and see that works for you.

Please also try clearing your FT memcache. To do that Click Here (https://apps.slashkey.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload the game and try again

[bbarksda]

Hi bbarksda,

I'm not having any issues deleting a full farm of trees.

Were you trying to delete all the trees in one go with the excavator or only a specific tree like oaks or pines?
How many trees was the popup showing you were going to delete?

If you were trying to delete all of the trees, try deleting just one type and see that works for you.

Please also try clearing your FT memcache. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload the game and try again

Greetings Tiger. Thanks so much for the info. The link to clear Mem Cache is taking me to a dead link in Facebook. Is there another one? Thanks

[Tiger]

Greetings Tiger. Thanks so much for the info. The link to clear Mem Cache is taking me to a dead link in Facebook. Is there another one? Thanks

My apologies bbarksda, I will go back to correct that!

In the meantime, here's the correct one:

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

[Sandy T]

I purchased the Ordering Station w Trailer and placed it in my Storage. Does not show in storage to use. Can I have this fixed or my Farm Cash back please?

Sandy Tann

[marymarcel]

I purchased the Ordering Station w Trailer and placed it in my Storage. Does not show in storage to use. Can I have this fixed or my Farm Cash back please?

Sandy Tann

Hi Sandy T :)

Your Ordering Station w/Trailer is in your storage.

When click the All button your semis will order products.

You have full information in the following link from our Game Guide:
https://www.slashkey.com/forum/showthread.php?p=5154790#post5154790

[Franny2]

The tower doesn't seem to be working this morning. Clicking on work to be done, the result is almost backwards. It is also showing work to be done that is finished already. Even after waiting for the 5 minute reset, the result is the same.
Update: It seems to be working fine now after clearing my cache several times.

[Early Girl]

HI. What exactly is the PURPOSE of the flower freeze/unfreeze tool? (Not what the Game Guide says - the actual purpose of it). Does it simply just prevent harvesting of the flowers, because it doesn't seem to effect watering. If I put all my irrigators on a farm, instead of in storage, would that prevent someone from watering all my flowers? If not, is there a way to prevent someone from watering all flowers other than making 44 farms private?

[marymarcel]

HI. What exactly is the PURPOSE of the flower freeze/unfreeze tool? (Not what the Game Guide says - the actual purpose of it). Does it simply just prevent harvesting of the flowers, because it doesn't seem to effect watering. If I put all my irrigators on a farm, instead of in storage, would that prevent someone from watering all my flowers? If not, is there a way to prevent someone from watering all flowers other than making 44 farms private?

Hi Early Girl :)

The Freeze/Unfreeze tool for flowers was mostly released to help designers with their flower's designs.

But you can use it to avoid a superneighbor or a hired farmer to harvest those flowers.

I would not put my mobile sprinklers on a farm as it would affect my own irrigation.

Im not sure why you are asking about that, but maybe due someone watered your flowers and you needed to do that for a Farm pass goal?
If so, then maybe you could set one or two farms as Quest so if they want to water flowers there, they should use watering can.

That way you would have a few farms to water flowers yourself.

[Early Girl]

Thanks Mary. Yes, I assumed it was intended for designers - which I am not. But I was also asking regarding the flower watering, and if that tool "froze" the watered or un-watered state they might be in. And yes, it is frustrating to try and do a Farm Pass task of watering flowers, but you can't because someone came by and did them ALL. That's why I asked about the irrigators. Now my question would be how did the designation of a QUEST farm change involving watering? I'm Old School and it use to just mean my animal sheds wouldn't be harvested. Is that more effective than making it Private, because I assume any flowers on those farms could not be watered.

[marymarcel]

Thanks Mary. Yes, I assumed it was intended for designers - which I am not. But I was also asking regarding the flower watering, and if that tool "froze" the watered or un-watered state they might be in. And yes, it is frustrating to try and do a Farm Pass task of watering flowers, but you can't because someone came by and did them ALL. That's why I asked about the irrigators. Now my question would be how did the designation of a QUEST farm change involving watering? I'm Old School and it use to just mean my animal sheds wouldn't be harvested. Is that more effective than making it Private, because I assume any flowers on those farms could not be watered.

From our Game Guide for Mobile Sprinklers:

Note: Only you will be able to use the mobile sprinklers to irrigate or water your Quest or Private farms. SN's, neighbours or anyone visiting can not do those farms. However the flowers on a Quest farm can be watered using the watering can.

We usually dont have a great amount of flowers to water for a goal specially if it is daily, so it would be a solution for you to set 1 or 2 flower farms as Quest.

[Enigmacross]

I want to change some tools in the toolbar in the main game, but I can't find the instructions in the tools section. Where should I look for this?

[marymarcel]

I want to change some tools in the toolbar in the main game, but I can't find the instructions in the tools section. Where should I look for this?

Hi Enigmacross :)

You have the instructions in the following link:
https://www.slashkey.com/forum/showthread.php?p=6303490#post6303490

[Enigmacross]

Hi Enigmacross :)

You have the instructions in the following link:
https://www.slashkey.com/forum/showthread.php?p=6303490#post6303490

Thank you so much! All sorted now.

[marymarcel]

Thank you so much! All sorted now.

You are welcome Enigmacross :)

[JNelson]

was not sure which category to ask this so please move to correct spot
where in chapter files is the 'how to make a farm link' not for messaging but so can put on FB in a group or messenger ... i thought be basics which is what search said but i couldn't find

[Tiger]

was not sure which category to ask this so please move to correct spot
where in chapter files is the 'how to make a farm link' not for messaging but so can put on FB in a group or messenger ... i thought be basics which is what search said but i couldn't find

Hi JNelson,

I have moved your post to the thread about tools as the easiest method for someone to get their farm link is to use the Farm Selector Manager in their toolbox and use keyboard shortcuts to copy the link to whichever farm they want the link for. It's mentioned in the description about the toolbox in Chapter 2.

However we have always kept various methods on how to get your farm link in the Forum Guide in the Farm Link and Start Date (https://www.slashkey.com/forum/showthread.php?t=662838) thread.

For the specific post about how to get your farm link using the Farm Selector Manager click on this link:
Use the Farm Selector Manager to get your farm link.


If you don't have a keyboard to use to be able to use that method copy the farm link you can manually create one. Click on this to go to those instructions: Create your farm link.

.

[buffaloboy]

hi
since a few days
i have a bug again with my fuel i earn i get dozens of ships and trains a day
and normal i get from 5-20 mio a day but not now
some went wrong again ,i work ,help as usuall 100s of farmers a day

please help me if you have time
thank you so much
happy farming

https://apps.slashkey.com/farmtown/play/?farm_id=100000188751345&farm_ix=44

[Taz D]

hi
since a few days
i have a bug again with my fuel i earn i get dozens of ships and trains a day
and normal i get from 5-20 mio a day but not now
some went wrong again ,i work ,help as usuall 100s of farmers a day

please help me if you have time
thank you so much
happy farming

https://apps.slashkey.com/farmtown/play/?farm_id=100000188751345&farm_ix=44
Hi buffaloboy,
The trains and ships have nothing to do with your fuel amount as they only carry crude oil barrrels and not fuel tanks. You have 9 oil refineries and plenty of crude oil barrels, so only thing I can suggest it to refill and post your facilities more often. Those, working others facilities and through gifts are the only sources you have for getting fuel.

[lvlrsSweetPea]

Hello - I have all of the hands and had previously been able to overlap ponds by putting one in each square of a 9x9 grid, however, now no matter what hand I use, what the farm has on it, or even if it has nothing on it, I am not able to overlap them. It makes me put it where there is nothing else on the grass.

Would appreciate someone looking into it.

Thanks!

Your USER ID number is: 100000329813048 Build No: 563

[marymarcel]

Hello - I have all of the hands and had previously been able to overlap ponds by putting one in each square of a 9x9 grid, however, now no matter what hand I use, what the farm has on it, or even if it has nothing on it, I am not able to overlap them. It makes me put it where there is nothing else on the grass.

Would appreciate someone looking into it.

Thanks!

Your USER ID number is: 100000329813048 Build No: 563

Hi lvlrsSweetPea :)

I moved your post to the thread about Tools.

The purple hand allows you to buy and place the items on your farm but you need to take in mind you need to have a clear space the size of a pine tree to be able to place the item.

If you have more items on that farm, let say, crops flowers, trees, etc, then you have to find the clear spaces which are usually at the bottom of the farm.

Any form of layering fields for crops, trees, flowers or something else on top of those is not what the freestyle designer is intended for. If that is what you mean when you say you can't overlap, I am sorry, but we can't help you with that as we are not permitted to allow anyone to post any instructions.

[jcloud5078]

i see a problem developing and i also see other people stating that they are having a problem with the fuel........ why is this all of a sudden an issue... i have played this game for almost 12 years and never had an issue with gas before...... now i can't seem to keep any fuel at all....... what did you guys do??

[Tiger]

i see a problem developing and i also see other people stating that they are having a problem with the fuel........ why is this all of a sudden an issue... i have played this game for almost 12 years and never had an issue with gas before...... now i can't seem to keep any fuel at all....... what did you guys do??

Hi jcloud5078,

I have moved your post to the thread about tools and fuel.

Nothing has been changed about how much fuel you get when you refuel or how many you can make in oil refineries.

There have been a lot of bigger farm upgrades available to buy for quite some time for all farms, and we have recently been able to buy farm 45 and now that can also be upgraded to the maximum size.

A lot of famers can forget that when you do any of those or even increase what is on existing farms, especially if they are choosing to layer as well, that they will be using far more fuel to work them or even just plant them if they tend hire others to work them.

In the first post on page one (https://r1.slashkey.com/forum/showthread.php?t=657498) there is a list of other items that can also be reasons why anyone is using more fuel than they used to. Some farmers don't always notice that they have been using more fuel until they are getting low.

[mbcashman]

Recently reported an issue with fishing as a super neighbor. The solution suggested seems to work, however, it seems like now fishing as a SN is sucking up fuel faster than it can be replaced. Looks like the coins earned, and fuel used have swapped positions. Why???

[Taz D]

Recently reported an issue with fishing as a super neighbor. The solution suggested seems to work, however, it seems like now fishing as a SN is sucking up fuel faster than it can be replaced. Looks like the coins earned, and fuel used have swapped positions. Why???
Hi Mbcashman,
I moved your post to the thread about fuel.
I am sorry but nothing has changed on fuel consumption for fishing. It has always been 1 fuel per click on all boats per water. If you are fishing with the larger turbo boats and on farms that are wall to wall waters then it will use a lot of fuel, but still is only 1 fuel for each click per however many waters you are getting in one click. If you are covering 10 waters with the boat and get all the fish in 1 click then it will cost you 10 fuel.

[mbcashman]

I just checked my fuel consumption, as a Super Neighbor. Largest turbo boat - - non stacked water - - one click used 1,137 gallons of fuel, isn't this a little too much????

[Taz D]

I just checked my fuel consumption, as a Super Neighbor. Largest turbo boat - - non stacked water - - one click used 1,137 gallons of fuel, isn't this a little too much????
Hi Mbcashman,
If it used that much fuel then they do have stacked and probably multple layers of waters in that location. Try in a location on your own farms or someone else's that you know it is only one water in range of the tool and you will see it only takes 1 per click in that water.

[RomanticSoul]

I just checked my fuel consumption, as a Super Neighbor. Largest turbo boat - - non stacked water - - one click used 1,137 gallons of fuel, isn't this a little too much????


Why I stopped fishing at other neighbors farms. or when hired. Noticed a big change in fuel myself. Amount we get has gone way down. compared to what it used to be you aren't the only complaining about this.

[Taz D]

Why I stopped fishing at other neighbors farms. or when hired. Noticed a big change in fuel myself. Amount we get has gone way down. compared to what it used to be you aren't the only complaining about this.
Hi RomanticSoul,
Nothing has changed on the amount of fuel you get from the refinery and gifts. You still get 17 fuel tanks every 6 hours or faster if you post your facilities for youre neighbors to work. You still get 300 fuel per fuel tank when you refuel in the fueling station. The changes to fuel that have been done previously was to increase from 12 to 17 fuel tanks per batch and to allow you to add new fuel to what you had so you do not lose any fuel or have to wait until you run out.

What has changed is the amount you need because of layering, additional facilities,m bigger tools and farms added to the game. The lesser amount you are getting is only because you are refueling sooner than you used to do.

[RomanticSoul]

Hi RomanticSoul,
Nothing has changed on the amount of fuel you get from the refinery and gifts. You still get 17 fuel tanks every 6 hours or faster if you post your facilities for youre neighbors to work. You still get 300 fuel per fuel tank when you refuel in the fueling station. The changes to fuel that have been done previously was to increase from 12 to 17 fuel tanks per batch and to allow you to add new fuel to what you had so you do not lose any fuel or have to wait until you run out.

What has changed is the amount you need because of layering, additional facilities,m bigger tools and farms added to the game. The lesser amount you are getting is only because you are refueling sooner than you used to do.

So lets see..Right now in storage i Have 2,701,628 gallons of fuel x 300 per gallon = 810,488,400 When in the past i'd have over 1 billion by now. Thats doing my facilites at least 4 days a week. cause gotta wait 3 days for quests to start 3 quests at once. with 41 oil refinarys and 2 turbos. And working others facilities. since i can't get many from the gifts sights anymore.

When i got to refuel...I actually get 810,511,720 which is more then 300 but still no where what it used to be.

[Taz D]

So lets see..Right now in storage i Have 2,701,628 gallons of fuel x 300 per gallon = 810,488,400 When in the past i'd have over 1 billion by now. Thats doing my facilites at least 4 days a week. cause gotta wait 3 days for quests to start 3 quests at once. with 41 oil refinarys and 2 turbos. And working others facilities. since i can't get many from the gifts sights anymore.

When i got to refuel...I actually get 810,511,720 which is more then 300 but still no where what it used to be.
Hi RomanticSoul,
You do get more than the amount just for the fuel tanks. You also get fuel for your level in the game, how many neighbors you have, help given, and active neighbors.
The gift sites are not owned or controlled by Slashkey/Farm Town. They are the responsibilty of those who own and administer them. If you have a complaint about them then you need to contact the admins of those.
If you have a suggestion to increase the fuel then please post it in the Suggestions section. You can not start a new thread there but you can reply to one that fits your suggestion.

[TwylahSkye]

Why can I no longer overlap Big Sea Coasts with my purple freestyle tool? I've always been able to stack them, but now it's not working at all. Thanks for your help!

https://apps.slashkey.com/farmtown/play/?farm_id=529864888&farm_ix=1

[Taz D]

Why can I no longer overlap Big Sea Coasts with my purple freestyle tool? I've always been able to stack them, but now it's not working at all. Thanks for your help!

https://apps.slashkey.com/farmtown/play/?farm_id=529864888&farm_ix=1
Hi TwylaSkye,
If you are trying to add more to a farm then you may have reached the maximum number oof items you can put on that farm. There is a limit to how many can be added.

[TwylahSkye]

Hi TwylaSkye,
If you are trying to add more to a farm then you may have reached the maximum number oof items you can put on that farm. There is a limit to how many can be added.

Hi Taz,

I have tried to place the Big Sea Coasts on several of my other farms, and I can't place any of them. I've tried using the purple freestyle tool, and also tried just placing them straight from storage, and nothing is working.

[Taz D]

Hi Taz,

I have tried to place the Big Sea Coasts on several of my other farms, and I can't place any of them. I've tried using the purple freestyle tool, and also tried just placing them straight from storage, and nothing is working.
Hi TwylahSkye,
Even with the purple hand you have to have a square the size of a pine tree (one square) open with nothing on it to be able to place them. Hiding other things on your farms does not free up a spot to place them. The purple hand is not going to help with layering. I t only helps you place items closer to the next item, but can not put anything on a square that already has something on it.

[TwylahSkye]

Hi TwylahSkye,
Even with the purple hand you have to have a square the size of a pine tree (one square) open with nothing on it to be able to place them. Hiding other things on your farms does not free up a spot to place them. The purple hand is not going to help with layering. I t only helps you place items closer to the next item, but can not put anything on a square that already has something on it.

OK, perfect, that fixed it. Thanks so much, Taz! <3

[oldmane]

Why is there no Log Cutter Chain Saw 48x48 in the Store when it is telling me I need one?

[marymarcel]

Why is there no Log Cutter Chain Saw 48x48 in the Store when it is telling me I need one?

Hi oldmane :)

I moved your post to the thread about Tools.

The Log Truck w/Chainsaw 48x48 has not been released yet. The biggest one is 44x44 up now and you have it in your Item storage.

But on November 21st, the Tree Shaker 48x48 was released and according to your account you havent purchased it yet.

When you open your yellow tool box, the Tree shakers are in the 5th column counting from the left and the Log Trucks w/chainsaw are in the 7th column counting from the left.

[ckwcpa]

Is the a search feature for finding which farms flowers/trees are planted on?

[Taz D]

Is the a search feature for finding which farms flowers/trees are planted on?
Hi ckwcpa,
I moved your post to the thread about tools.
The Farm Stats can tell you the information you are looking for. If they are not ready you have the option to look for those items growing. You can also set it to look speciifically for flowers or trees rather than listing everything.

[ckwcpa]

Thank you!

[Sqrl]

I have the Tree Shaker 16 x 12 and most of the time it works fine. But I'm having a problem on my Farm #2 where once I've harvested the trees, the shaker doesn't clear. It dangles there looking for more trees to harvest. I've checked the Farm Stats and there are no unharvested trees on the farm. It's only this one farm where it happens. Clearing memcache hasn't helped. I know it's a small issue but it's annoying to keep thinking I have to find the unharvested tree that doesn't exist.

[Taz D]

I have the Tree Shaker 16 x 12 and most of the time it works fine. But I'm having a problem on my Farm #2 where once I've harvested the trees, the shaker doesn't clear. It dangles there looking for more trees to harvest. I've checked the Farm Stats and there are no unharvested trees on the farm. It's only this one farm where it happens. Clearing memcache hasn't helped. I know it's a small issue but it's annoying to keep thinking I have to find the unharvested tree that doesn't exist.
Hi Sqrl,
Only when you are planting crops does the tool get dropped or if you are hired to work from market or as super neighbor. When you are working your own farms you keep the tool in hand so you can work multiple farms.

[sassy cat]

What happened to all the fuel players had till you did the fineal and then NO ONE had fuel.

[Taz D]

What happened to all the fuel players had till you did the fineal and then NO ONE had fuel.
Hi Sassy cat,
I moved your post to the Help & Support thread about fuel as this has nothing to do with the current release.
I am sorry, but nothing has been changed for how you get fuel or how much you get from each fuel tank.

[Sqrl]

Hi Sqrl,
Only when you are planting crops does the tool get dropped or if you are hired to work from market or as super neighbor. When you are working your own farms you keep the tool in hand so you can work multiple farms.

That's not my experience on all my other farms. When everything's done, the tool drops. Now I'm confused!

[Taz D]

That's not my experience on all my other farms. When everything's done, the tool drops. Now I'm confused!
Hi Sqrl,
I just checked your farm 2 and you have lots of trees ready. I am not sure why you weren't seeing more trees ready, but it may have been that they just changed to ready and the Farm Stats hadn't updated since that is delayed.

[Sqrl]

Thanks, Taz. There are certainly a lot ready now!

[Serenity Dilsworth]

Hello there and Happy Holidays. I have purchased all the larger farm tools up to 48 X 48. However, they do not show in my menu or my super neighbors menu to use. What did I miss and how do I fix it? Thanks for your help. Merry Christmas!

Serenity Dilsworth AKA Owl on Merrymeet Farms.

PS: I know this is a different topic, but have you considered adding New Age store with crystals various incenses, special printed fabrics, singing bowls and things of that nature?

[Taz D]

Hello there and Happy Holidays. I have purchased all the larger farm tools up to 48 X 48. However, they do not show in my menu or my super neighbors menu to use. What did I miss and how do I fix it? Thanks for your help. Merry Christmas!

Serenity Dilsworth AKA Owl on Merrymeet Farms.

PS: I know this is a different topic, but have you considered adding New Age store with crystals various incenses, special printed fabrics, singing bowls and things of that nature?
Hi Serenity Dilsworth,
They should show with the number 2304 under the tool in your toolbox for the tree shaker and the flower harvester. You have those in your storage so they should be showing up in there. If the upper arrow in those columns are not greyed out click on them.
If they still do not show then try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)


If you want to make a suggestion for a new facility please post it in the Suggestions section where we organize them for the developers to see.

[Serenity Dilsworth]

Hey there Taz. I did do my memcache. I was using the Slimjet version of Google as my browser, then I tried Google and then Opera. I still cannot get to my new tools except for a couple, the flower harvester and the log machine. I have taken a snip to show you the tools that are showing in my storage. C:\Users|Serenity\Pictures\FT tools.JPG

I hope this helps. It was a small metric ton of FC to get caught up. Merry Christmas!

Serenity Dilsworth aka Owl of Merrymeet Farms

[Taz D]

Hey there Taz. I did do my memcache. I was using the Slimjet version of Google as my browser, then I tried Google and then Opera. I still cannot get to my new tools except for a couple, the flower harvester and the log machine. I have taken a snip to show you the tools that are showing in my storage. C:\Users|Serenity\Pictures\FT tools.JPG

I hope this helps. It was a small metric ton of FC to get caught up. Merry Christmas!

Serenity Dilsworth aka Owl of Merrymeet Farms
Hi Serenity Dilsworth,
I do hope you know the Log Truck 48 x 48 has not been released yet. The log Truck largest size is 44 x44. Only the Tree Shaker and the Flower Harvester have been released in the 48 x 48 size. All of those are in your storage.
If the memcache didn't work then try taking those both out of storage and place on a farm, then click the save, then restart your farms and put them both back in your storage.

[Serenity Dilsworth]

Yes, it was the tree shaker. I have removed the other tools and then returned them. I would like to be able to use the larger Harvest Plow Plant machines that are in my storage. Sorry I messed up and called the tree shaker a logging truck.

Serenity Dilsworth aka Owl at Merrymeet Farms.

[Taz D]

Yes, it was the tree shaker. I have removed the other tools and then returned them. I would like to be able to use the larger Harvest Plow Plant machines that are in my storage. Sorry I messed up and called the tree shaker a logging truck.

Serenity Dilsworth aka Owl at Merrymeet Farms.
Hi Serenity,
I don't understand why you can't use the larger tools you have in your storage. They should all be showing in your toolbox, but they can't all be on the screen at the same time, because there are too many to fit in the window.
That is why there are arrows at the top and bottom of each column so you can move up and down the list. Click on the arrow at the top of the column with the combines in it until it greys out and you will be able to see your larger EX combines.


That works for all of the tool columns including the tree shakers and flower harvesters.

[Serenity Dilsworth]

Good morning Taz. I think I understand the problem, but I don't understand how to fix it. Since the migration, my screen for Farm Town is MUCH smaller. Going full screen does not help. Zooming in and out does not help. Changing browsers does not help. I cannot enlarge the screen by hovering over the corners or sides and simply dragging it. I am currently trying FireFox browser, it did not help. I have bottom arrows on all the tools but I only have top arrows for a couple simply because there is no screen available to support that action. If there was a way to stretch the screen another inch or two, I do not think I would be having any problems. I can get as high as the harvest-plant 12 X 12 but no arrow in black to go higher.
C:\Users\Serenity\Pictures\taz.jpg
Thanks for all your help.
Serenity Dilsworth aka Owl at Merrymeet Farms

[Taz D]

Good morning Taz. I think I understand the problem, but I don't understand how to fix it. Since the migration, my screen for Farm Town is MUCH smaller. Going full screen does not help. Zooming in and out does not help. Changing browsers does not help. I cannot enlarge the screen by hovering over the corners or sides and simply dragging it. I am currently trying FireFox browser, it did not help. I have bottom arrows on all the tools but I only have top arrows for a couple simply because there is no screen available to support that action. If there was a way to stretch the screen another inch or two, I do not think I would be having any problems. I can get as high as the harvest-plant 12 X 12 but no arrow in black to go higher.
C:\Users\Serenity\Pictures\taz.jpg
Thanks for all your help.
Serenity Dilsworth aka Owl at Merrymeet Farms
Hi Serenity,
For the columns that you are not seeing the black arrow do you see a greyed out one that you can not click on?
I think the 12 x 12 Combine harvest plant you see is the largest as that is the biggest EX one. So you are seeing the top tool. Those are for working layered/staggered crop plots.

[Serenity Dilsworth]

Thanks Taz, yes I can reach the Combine Harvest Plant 12 X 12. And yes, my farms are layered. But I also have in my storage the Combine Harvest Plant 28 X28. Is that a smaller machine? This is probably where my confusion is coming in. Thanks for sticking with me so I could understand. Old age can be ugly at times.

Serenity Dilsworth aka Owl at Merrymeet Farms
https://apps.slashkey.com/farmtown/play/?farm_id=1630707618&farm_ix=0&facility_id=jM&facility_time=1703694943&facility_sig=4d91e9676cba416ffaa8d0f242c71956

[marymarcel]

Thanks Taz, yes I can reach the Combine Harvest Plant 12 X 12. And yes, my farms are layered. But I also have in my storage the Combine Harvest Plant 28 X28. Is that a smaller machine? This is probably where my confusion is coming in. Thanks for sticking with me so I could understand. Old age can be ugly at times.

Serenity Dilsworth aka Owl at Merrymeet Farms
https://apps.slashkey.com/farmtown/play/?farm_id=1630707618&farm_ix=0&facility_id=jM&facility_time=1703694943&facility_sig=4d91e9676cba416ffaa8d0f242c71956

Hi Serenity Dilsworth :)

Taz is not available at this time.

The Combine harvest/plant 28x28 is the biggest tools to use in not layered fields.

We have regular tools which are used to work not overlapped fields and EX tools for overlapped fields.

The combine harvest/plant 28x28 is located in the same row for all combines and just below the combine Harvest/Plow Ex 5x5

[Serenity Dilsworth]

Thanks so much marymarcel. I hope Taz is just vacationing and enjoying himself. I do believe I now own all the seeders, plowers, harvesters and planters that the game offers. This includes all the ones that perform multiple functions. So glad I understand a little better now.

I hope you and your team have a magickal 2024. Thanks for everything!


Serenity Dilsworth aka Owl at Merrymeet
https://apps.slashkey.com/farmtown/

[marymarcel]

Thanks so much marymarcel. I hope Taz is just vacationing and enjoying himself. I do believe I now own all the seeders, plowers, harvesters and planters that the game offers. This includes all the ones that perform multiple functions. So glad I understand a little better now.

I hope you and your team have a magickal 2024. Thanks for everything!


Serenity Dilsworth aka Owl at Merrymeet
https://apps.slashkey.com/farmtown/

You are very welcome Serenity Dilsworth :)

Wishing you and yours a great 2024! :)

[Susan Canning]

Is anyone else having problems with collecting manure, maybe since updates? My other account Suzy is getting message, ready in 8 hrs and i was not on line 4 hrs ago to collect manure. This happened a few days ago as well. My SN had noticed a drop in my stored amount.

Suzy Canning Your USER ID number is: 100000624342067

[Taz D]

Is anyone else having problems with collecting manure, maybe since updates? My other account Suzy is getting message, ready in 8 hrs and i was not on line 4 hrs ago to collect manure. This happened a few days ago as well. My SN had noticed a drop in my stored amount.

Suzy Canning Your USER ID number is: 100000624342067
Hi Susan Canning,
I have moved your post to the Help & Support thread about tools since this has nothing to do with the current release.
I see you have 28 farms and only 750 pigs in one pigsty. The dropping amount may be just that the farms are bigger and you are using more.

If you did not collect 4 hours ago and the time is saying 8 hours it may be that your computer time/date is not correct. The game uses your computer clock to determine times in the game.

[Palmarina]

Hi, I have a question re. our tools.
When arriving on a super neighbour's farm there is always one or another tool selected.
How can I turn that off?
Sometimes I am asked to harvest f.i. flowers and I set my filter in the wrench preferences to flowers. But then, arriving on my super neighbour's farm, another tool shows up, f.i. the chainsaw. I did't need that one!
In my wrench preferences I de-activated the 'autoselect tools", but apparently this is not applicable on a super neighbour's farm?
Help?!

[marymarcel]

Hi, I have a question re. our tools.
When arriving on a super neighbour's farm there is always one or another tool selected.
How can I turn that off?
Sometimes I am asked to harvest f.i. flowers and I set my filter in the wrench preferences to flowers. But then, arriving on my super neighbour's farm, another tool shows up, f.i. the chainsaw. I did't need that one!
In my wrench preferences I de-activated the 'autoselect tools", but apparently this is not applicable on a super neighbour's farm?
Help?!

Hi Palmarina :)

The autoselect tools option only applies to your farms.
Anyway, you have to choose the first tool to star working and when that job is done, if more items are ready, then the game selects the next tool automatically.

When you go to work in a superneighbor farm or you are hired to work then the game selects the tools for you to use.

The game doesnt know if your superneighbor asked you to only harvest flowers. If there are more items ready in that farm then any tool is selected for you to start working.

[Palmarina]

Hi Marymarcel, thanks for your answer.
Yes, I already thought it would be like you explain.
Ok, nothing to do about it lol



Hi Palmarina :)

The autoselect tools option only applies to your farms.
Anyway, you have to choose the first tool to star working and when that job is done, if more items are ready, then the game selects the next tool automatically.

When you go to work in a superneighbor farm or you are hired to work then the game selects the tools for you to use.

The game doesnt know if your superneighbor asked you to only harvest flowers. If there are more items ready in that farm then any tool is selected for you to start working.

[marymarcel]

Hi Marymarcel, thanks for your answer.
Yes, I already thought it would be like you explain.
Ok, nothing to do about it lol

You are welcome Palmarina :)

[jetdogy]

I sold my fuel so many time by mistake! Fix it

[Taz D]

I sold my fuel so many time by mistake! Fix it
Hi Jetdogy,
There is nothing to fix. Make sure you don't have a check in the box for the fuel tanks. Other than that be careful what you are selling.

[Pegasus_III]

This is a grea tool. in the past, it has accurately reflected work on my SN farms. While it also works on my farms, it does not update the farm locator with color change.
Okay, on to the reason for this post. The tool is not correctly reflecting the work on the farms.
I work all the farms and then run the mobile lookout tower for the first time. It shows work still remains on the farms I just completed. While quite possible for items to come ready between the time I pass through and the time I run the tower, it is not the case here. I go to the farms showing work and nothing is ready. Remember, this is the first time running the tower for the SN's farm. I wait and run it again. it still shows work when there is none. I hope this helps! Please feel free to contact me directly to help with any testing.

[marymarcel]

This is a grea tool. in the past, it has accurately reflected work on my SN farms. While it also works on my farms, it does not update the farm locator with color change.
Okay, on to the reason for this post. The tool is not correctly reflecting the work on the farms.
I work all the farms and then run the mobile lookout tower for the first time. It shows work still remains on the farms I just completed. While quite possible for items to come ready between the time I pass through and the time I run the tower, it is not the case here. I go to the farms showing work and nothing is ready. Remember, this is the first time running the tower for the SN's farm. I wait and run it again. it still shows work when there is none. I hope this helps! Please feel free to contact me directly to help with any testing.


Hi Pegasus_III :)

I moved your post to the thread about Tools.

You have to wait at least 5 minutes to let the system being updated. If you are not sure about the time, did you reload the game?

Which jobs are still showing as not done?

If you did all jobs ready on a farm but you didn't plant, then the color doesn't change.

After using the Show names in the grid and Show work info, then the grid will show a pale light blue for the farms with all jobs done and a bright light blue for the ones with still work available.

[Pegasus_III]

Hi Mary,
I worked all of the SN farms
THEN I used the tower for the first time
It shows work to be done.
I go to the farm and nothing is ready.
I checked the SHOW NAMES and it said some of the flowers were ready. I went to the farm. NO flowers were ready. I watered using the flower watering tool just in case the flowers needed water to show but still nothing was ready.
I've done it both ways: Crops and trees,flowers,fish and no crops but did trees, flowers, fish. Crops or no crops, the results still show work then there is none.
Several others are having similar issues so my results are not unique.

[Taz D]

Hi Mary,
I worked all of the SN farms
THEN I used the tower for the first time
It shows work to be done.
I go to the farm and nothing is ready.
I checked the SHOW NAMES and it said some of the flowers were ready. I went to the farm. NO flowers were ready. I watered using the flower watering tool just in case the flowers needed water to show but still nothing was ready.
I've done it both ways: Crops and trees,flowers,fish and no crops but did trees, flowers, fish. Crops or no crops, the results still show work then there is none.
Several others are having similar issues so my results are not unique.
Hi Pegasus,
As Mary said it does not update immediately. If after the time is allowed for it to update it still shows work that is incorrect, the only thing we can suggest is for you to report it to support.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[jetdogy]

Fuel should be in the "items" section and not the harvested/products section. I sold my fuel by mistake 10 times clicking away selling harvested items. And another thing you should fix. You need to add a "selected all" and "delete all" option.

[marymarcel]

Fuel should be in the "items" section and not the harvested/products section. I sold my fuel by mistake 10 times clicking away selling harvested items. And another thing you should fix. You need to add a "selected all" and "delete all" option.

Hi jetdogy :)

Fuel is produced in the Oil Refinery so it is a product not an item. Same if you receive fuel tanks as gifts.

When you go to market to sell products you can use the options Non Ingredients or Non ingredients (for me) so you will be sure you are not selling anything you need.

You can go to the following link from our Game Guide about Storage and all filters you have there:
https://www.slashkey.com/forum/showthread.php?t=645110

If you have a suggestion please post it our Suggestion section. You cant open a new thread there but you can post as a reply to a thread that fits with your idea.
https://www.slashkey.com/forum/forumdisplay.php?f=2

[anothersuzie]

I am trying to help a friend maximize production on their farms. All was going well until now. I 'move' trees (image 1 and 2) I refresh or leave and go back and the 'moved' trees show back how they were originally or totally disappear. This also happens if I buy trees.
Any ideas on why things might have changed?

[Taz D]

I am trying to help a friend maximize production on their farms. All was going well until now. I 'move' trees (image 1 and 2) I refresh or leave and go back and the 'moved' trees show back how they were originally or totally disappear. This also happens if I buy trees.
Any ideas on why things might have changed?
Hi another suzie,
I moved your post to the thread about tools.
Is your neighbor on the farm you are working on with you? This happens sometimes if more than one person iis on the farm. Try it with just you on the farm and be sure you click on the save before you refresh the farm.

[anothersuzie]

Hi Taz, thank you for moving my post to where it belongs.

I have tried moving the trees both when my friend is on his farm and when I am alone. It doesn't seem to matter at all :(

[Taz D]

Hi Taz, thank you for moving my post to where it belongs.

I have tried moving the trees both when my friend is on his farm and when I am alone. It doesn't seem to matter at all :(
Hi anothersuzie,
Are you clicking on the Save before you refresh the farm? If not try that.
Try moving one group, click the Save, then click on the farm in the far selector to refresh the farm and see if they will stay.

[anothersuzie]

When I have moved trees or placed trees I bought and hover mouse over the save button it shows No pending changes to save. I've clicked it anyways in the past but it did no good

[Taz D]

When I have moved trees or placed trees I bought and hover mouse over the save button it shows No pending changes to save. I've clicked it anyways in the past but it did no good
Hi Suzie,
We have not been able to duplicate this. The only thing I can suggest is to contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Early Girl]

Hi, a neighbor hired me as an SN to create a "quest" farm for her - with some of all trees and flowers. I have full privileges. I also own all the multi planters (which are in storage), and her gift trees are in her storage, but I cannot access those trees. I have clicked the multi planter and don't have the option (although buying new works fine). I have clicked her storage and I do not get the "multi" option. It is a completely empty farm - and I mean NOTHING on it. Have cleared meme on both accounts. What am I missing???

[Taz D]

Hi, a neighbor hired me as an SN to create a "quest" farm for her - with some of all trees and flowers. I have full privileges. I also own all the multi planters (which are in storage), and her gift trees are in her storage, but I cannot access those trees. I have clicked the multi planter and don't have the option (although buying new works fine). I have clicked her storage and I do not get the "multi" option. It is a completely empty farm - and I mean NOTHING on it. Have cleared meme on both accounts. What am I missing???
Hi Early Girl,
You do not have access to their storage as an SN. What you are seeing is your own storage.

[Taz D]

just a query...
Fuel Station: it used to add it to the amount already showing on the farm screen . Have noticed that there is no notice to show the amount after refueling. I have 2,132,467,366 and was going to add the 57,879,920 which is the amount it showed and asked if I wanted to refuel but don't want to in case the amount is not added but substituted for the number already showing. Have things changed with regards to Fuel? It used to combine both amounts..
Hi Aussie Rae,
I just ran it and it does show up in the pop up after you click the Refuel Now button. It also gives you the option at that time to refuel or not.

[Aussie Rae]

Hi Aussie Rae,
I just ran it and it does show up in the pop up after you click the Refuel Now button. It also gives you the option at that time to refuel or not.

thanks Taz, I went back to the Game Guide and found the answer in chapter 20, its been so long since I refuelled I had forgotten how it worked, LOL

[dofford]

Help.
I bought all of the new tools:
Flower Harvester (48x48)
Tree Shaker (48x48)
Fishing Boat (44x44)
Seeder Ex (12x12)
Plower (28x28) – Solar Powered
Combine Harvest-Plow Ex (12x12)
Combine Harvest-Plant Ex (12x12)
Log Truck w/ Chainsaw (44x44)
In the store they all show I bought them and in the log of all FC spent, it shows I bought them.

But when I go to the storage, I can’t find the following:

01. Log Truck w/ Chainsaw (44x44)
02. Seeder Ex (12x12)
03. Combine Harvest-Plant Ex (12x12)

The reason I found out about this was I was getting complaints from my Super Neighbours that they could only use the old tools in the 2 cases of chopping trees and the planting of new crops.
They can see the “Combine Harvest-Plow Ex (12x12)” but can’t use the Combine Harvest-Plant Ex (12x12).
I had the SN’s run Memcache on their accounts and reset their Browser histories.
It didn’t help.

I, of course, can use all the new tools and they work really great. They do cut down my time harvesting all of my crops etc.

I would like to give this benefit to my Super Neighbours.

My ID # is 765809607

What else do I need to give you.

[marymarcel]

Help.
I bought all of the new tools:
Flower Harvester (48x48)
Tree Shaker (48x48)
Fishing Boat (44x44)
Seeder Ex (12x12)
Plower (28x28) – Solar Powered
Combine Harvest-Plow Ex (12x12)
Combine Harvest-Plant Ex (12x12)
Log Truck w/ Chainsaw (44x44)
In the store they all show I bought them and in the log of all FC spent, it shows I bought them.

But when I go to the storage, I can’t find the following:

01. Log Truck w/ Chainsaw (44x44)
02. Seeder Ex (12x12)
03. Combine Harvest-Plant Ex (12x12)

The reason I found out about this was I was getting complaints from my Super Neighbours that they could only use the old tools in the 2 cases of chopping trees and the planting of new crops.
They can see the “Combine Harvest-Plow Ex (12x12)” but can’t use the Combine Harvest-Plant Ex (12x12).
I had the SN’s run Memcache on their accounts and reset their Browser histories.
It didn’t help.

I, of course, can use all the new tools and they work really great. They do cut down my time harvesting all of my crops etc.

I would like to give this benefit to my Super Neighbours.

My ID # is 765809607

What else do I need to give you.

Hi dofford :)

I had a look at your data and those tools are showing up as missing.

You can go to the Store and buy them for coins using the Duplicate button. Please be sure to be on a farm not heavily layered and with enough space to place them there before sending to storage.

If you wish you can contact Support about this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[dofford]

By the way, I am using these tools on my farms and all the work I do as a Super Neighbour.
It also shows that I bought them in the records.
I never heard before to buy and put the tools on farms that are not heavily layered.
I bought all the tools at the same time and put them on the same farm and then put them to storage.
I think the ones that are missing, I was not able to put to storage, if I remember correctly.
But again, I am using all the new tools when working on my farms and all the farms I work as a Super Neighbor.
Thanks for your quick replay.

[marymarcel]

By the way, I am using these tools on my farms and all the work I do as a Super Neighbour.
It also shows that I bought them in the records.
I never heard before to buy and put the tools on farms that are not heavily layered.
I bought all the tools at the same time and put them on the same farm and then put them to storage.
I think the ones that are missing, I was not able to put to storage, if I remember correctly.
But again, I am using all the new tools when working on my farms and all the farms I work as a Super Neighbor.
Thanks for your quick replay.

Hi dofford :)

The reason to not place new purchased items on a farm heavily layered is they could disappear as farms have a limit about how many things they can hold.

By the time I checked your data those tools were missing. If you didnt repurchase them using coins then Im not sure how you can use them on your farms.

As I told you brfore, you can contact Support if you wish. :)

[dofford]

That is the mystery.
I can and have used the missing tools when doing my farms and the farms accounts that I am the Super Neighbours on.
These tools show up on my tool kit display but not in my storage.
I have looked on all my farms and they don't show up on any of these.
They just don't work for my Super Neighbours working on my farms.

I have dropped Slash Key Support a not detailing my problem.

I am not spending another 150 FC on tools I have already bought.

I was just answering your reply.

[Taz D]

That is the mystery.
I can and have used the missing tools when doing my farms and the farms accounts that I am the Super Neighbours on.
These tools show up on my tool kit display but not in my storage.
I have looked on all my farms and they don't show up on any of these.
They just don't work for my Super Neighbours working on my farms.

I have dropped Slash Key Support a not detailing my problem.

I am not spending another 150 FC on tools I have already bought.

I was just answering your reply.
Hi Dofford,
You can use those tools on your own farms because they are showing in your toolbox for you. However, they do not show for anyone hired or working for you as a super neighbor, so they can't use them.
You will not be spending farm cash to repurchase them. Go to the store and for those tools you should see a button labeled Duplicate, not Buy. You click on the Duplicate button and will be buying them for coins, not Farm Cash. Support can not help you with this unless you want a refund of the coins for buying the duplicates.

Just be sure you buy them from and place them on a farm that is not heavily layered or they may disappear again.

[dofford]

Taz:

Thanks very much. That did fix the problem and just cost coins.
Years ago, if I made the mistake of buying a tool I already had, It would cost FC.
Or at least that is my recollection.
I am glad it just cost coins to fix and your instructions.
Much appreciated.

[Kathyrdr]

I am confused about my fuel. When I go to the fuel station it says I have over 2 Million fuel I can use. When I go to my storage it says I have over 7 thousand. Why don't they agree. Shouldn't the amounts match? I want as much as possible in the fuel station for when I need to refuel.

[Taz D]

I am confused about my fuel. When I go to the fuel station it says I have over 2 Million fuel I can use. When I go to my storage it says I have over 7 thousand. Why don't they agree. Shouldn't the amounts match? I want as much as possible in the fuel station for when I need to refuel.
Hi Kathyrdr,
What you see in your storage are fuel tanks. Each fuel tank gives you 300 fuel when you refuel. In addition to what you get for your fuel tanks when you refuel, you get additional for your game level, neighbors, help given, and active neighbors.
You can find all this information in the Game Guide chapter 20 about fuel:
https://www.slashkey.com/forum/showthread.php?t=338882

[Kathyrdr]

thanks, that cleared it up. I never compared the totals before,lol

[corogirl]

I am trying to add facilities to my farm 46 and the purple hand no longer lets me overlap. Why is this and is there a fix? I have to put all my facs side by side? I have used the memcache

[Taz D]

I am trying to add facilities to my farm 46 and the purple hand no longer lets me overlap. Why is this and is there a fix? I have to put all my facs side by side? I have used the memcache
Hi Corogirl,
There could be two things preventing you from doing this. If that farm is layered then it is possible you have reached the maximum you can add to that farms. Or you may be trying to place a facility where something is already placed. To place an item on a farm with the purple hand you have to have a clear spot the size of a pine tree in order to set it down.

[Zeeky Banutski]

I’m only putting this here because I don’t know where to put it…I read the Help & Support post on “plowing/seeding/harvesting” but it seemed to suggest that only legitimate “problems” be posted there.

My question is - didn’t the developers provide some tools that were better suited to “layered” farms?

I know you’ll move this post to wherever it belongs…thanks!

[Tiger]

I’m only putting this here because I don’t know where to put it…I read the Help & Support post on “plowing/seeding/harvesting” but it seemed to suggest that only legitimate “problems” be posted there.

My question is - didn’t the developers provide some tools that were better suited to “layered” farms?

I know you’ll move this post to wherever it belongs…thanks!

Hi Zeeky Banutski,

I have moved your post to Tools and Fuel.

All the tools in the game are in the Game Guide Chapter 21 - Tools (https://r1.slashkey.com/forum/showthread.php?t=489090). The first post in any chapter has a list. Each one is a clickable link to take you to a specific subject.

For working overlapped crops (layered) you would be wanting the one called Are there tools for working overlapped fields? (https://r1.slashkey.com/forum/showthread.php?p=6146146#post6146146)


You don't have to read this part, it's just a little info on how the help and support section works....

The Official Help and Support threads are titled by subject matter. There can be several pages of them due to all the various features of the game. When someone posts in one it bumps that particular subject to the first page of Help and Support, so any recent issues or questions anyone asks are usually in the Official threads showing on the first page of of Help and Support section.
We don't expect anyone to remember how the forum works so we tend to ask them to look for an Official H&S title that most suits their question or issue, go to the first post, read that, then post in that thread if they need more help.

[Zeeky Banutski]

Thanks! I knew we had them, but couldn’t recall how to identify them.

[Tiger]

Thanks! I knew we had them, but couldn’t recall how to identify them.

You're welcome Zeeky Banutski, hopefully the pics along with the tool name for each one will help. Happy Farming to you!

[Brenda Morris]

I just purchased the new herding tool for 50 farm cash dollars-- yesterday on saturday 3/2/24 --ok so I was excited to purchase 250 ostrich/250 peacocks and put them in chicken house with 2 quick clicks the tool is awesome !! BUT as I am going farm to farm I notice that yes it takes the coins for their purchases however it does not give farm points much needed to level up-- so I got ostriches and peacocks on at least 4 farms before I realized this and then like a dummy I tried 1 more time to verify-- it is true --no points credited--very disappointing-- can you fix this issue ?? Can I be compensated ??
https://apps.slashkey.com/farmtown/play/?farm_id=1010416035&farm_ix=0

[Taz D]

I just purchased the new herding tool for 50 farm cash dollars-- yesterday on saturday 3/2/24 --ok so I was excited to purchase 250 ostrich/250 peacocks and put them in chicken house with 2 quick clicks the tool is awesome !! BUT as I am going farm to farm I notice that yes it takes the coins for their purchases however it does not give farm points much needed to level up-- so I got ostriches and peacocks on at least 4 farms before I realized this and then like a dummy I tried 1 more time to verify-- it is true --no points credited--very disappointing-- can you fix this issue ?? Can I be compensated ??
https://apps.slashkey.com/farmtown/play/?farm_id=1010416035&farm_ix=0
Hi Brenda,
I have tested this and no experience points are given for this. We will report this to the developers. I am sorry but we have no way to add points to your total though.
You can contact Support concerning this if you wish. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[PapaDoe]

What is the "UNLOCK" button under the tool I wish to purchase in the store.??

[Taz D]

What is the "UNLOCK" button under the tool I wish to purchase in the store.??
Hi PapaDoe,
That Unlock button is telling you that you have to purchase a different tool as a prerequisite before you can purchase the one you want. The tools have to be purchased in order. If you click on that unlock button it will take you to the previous tool that you have to purchase first.

[driver1701]

ive brought the Transplanters but dont know how to use them please advise

[Taz D]

ive brought the Transplanters but dont know how to use them please advise
Hi Driver,
I moved your post to the Help & Support thread about tools. Please do not post questions or problems in the Suggestions section as that is for making suggestions for changes for the game.
How to use the transplanters is explained in the Game Guide chapter 21 about tools in the following post link:
https://www.slashkey.com/forum/showthread.php?p=6006158#post6006158

[Farm Of Luxury]

I would like to replace some tools in my bar on the bottom by the Gift Box and Store. I have forgot how to do this.

Please help.

:)

[Taz D]

I would like to replace some tools in my bar on the bottom by the Gift Box and Store. I have forgot how to do this.

Please help.

:)
Hi Farm of Luxury,
Click on the Shortcuts icon, bent arrow (2nd one from the left) in the icons at the top right of your farm. Instructions of how to replace the shortcuts are in that.

[Farm Of Luxury]

Oh help! All my saws disappeared as I did that.

Never mind! I refreshed and all returned. Thank you for helping me. I could not remember how to do that.

[rockcandymountain]

On my acct 112194263824229 I bought all of the harvest/plow/plant tools. when I open the tool box they all show as being purchased. However when someone works my farms, not all of the tools are available to them.

[marymarcel]

On my acct 112194263824229 I bought all of the harvest/plow/plant tools. when I open the tool box they all show as being purchased. However when someone works my farms, not all of the tools are available to them.

Hi rockcandymountain :)

Your post was moved to the thread about Tools.

The Combine EX Harvest/Plow 12 x12 and Combine EX Harvest/Plant 12x12 are on your farms not in storage.

Uncheck all the Show..... options in your preferences, the wrench, except for Show Tools and check every farm. When you find them, then send the tools to your storage.

[rockcandymountain]

Thanks Marymarcel!!

[marymarcel]

Thanks Marymarcel!!

You are welcome rockcandymountain :)

[lynnetimpeiro@msn.com]

Since this involves the irrigator, I hope this is right place. I'm trying to quickly do a couple of regular quests. I planted Vanilla and Sugarcane on my Farm 1 (the cotton was already planted and irrigated yesterday). I then irrigated the crops. When the irrigation stopped, I scrolled over the vanilla and cane -- nothing. They are sitting at 7.9 hours and 11.9 hours. I cleared memcache (again); still nothing. I have shut down and nothing. And, I cannot use the irrigator as it shows the farm is already irrigated.

[marymarcel]

Since this involves the irrigator, I hope this is right place. I'm trying to quickly do a couple of regular quests. I planted Vanilla and Sugarcane on my Farm 1 (the cotton was already planted and irrigated yesterday). I then irrigated the crops. When the irrigation stopped, I scrolled over the vanilla and cane -- nothing. They are sitting at 7.9 hours and 11.9 hours. I cleared memcache (again); still nothing. I have shut down and nothing. And, I cannot use the irrigator as it shows the farm is already irrigated.

Hi lynnetimpeiro :)

Please open your yellow tool box. Then click in Show times icon (the clock).

Then click in Per-farm button, see if your farm 1 has a time or a green check mark for Irrigate Farm Plants.
If it has a time see how much time you have to wait.

If the farm was irrigated yesterday, then it should show a few hour to be able to irrigate again.

[lynnetimpeiro@msn.com]

Thank you Mary -- that did work!! It said it was ready; and,it worked!!! Thank you again.

[marymarcel]

Thank you Mary -- that did work!! It said it was ready; and,it worked!!! Thank you again.

Great lyneetimpeiro :) You are welcome and thanks for coming back to let us know.

[monkey_tastic]

I have a second account with other 1100 FT$, Do all tools bought on the second account work on my main account? or are some only for the account that has them. Wanting to buy maure speader, but didnt know if it would allow me to use on other peoples farms (if a super neighbour)

[Tiger]

I have a second account with other 1100 FT$, Do all tools bought on the second account work on my main account? or are some only for the account that has them. Wanting to buy maure speader, but didnt know if it would allow me to use on other peoples farms (if a super neighbour)

Hi monkey_tastic,

No, some tools must be owned by the farm owner.

If a farm owner wants their Super Neighbour to fertilise for them, the farm owner must own the manure spreader and they must have manure. Manure that is harveted from thier own pigstys is not like harvesting other animal sheds does as it does not go to storage. Instead, it is stored with the manure spreader.

[monkey_tastic]

Hi monkey_tastic,

No, some tools must be owned by the farm owner.

If a farm owner wants their Super Neighbour to fertilise for them, the farm owner must own the manure spreader and they must have manure. Manure that is harveted from thier own pigstys is not like harvesting other animal sheds does as it does not go to storage. Instead, it is stored with the manure spreader.

So what tools can't super neighbours use of their own. For other peoples farms. Like they can use their own purple hands, ploughing, seeding etc. But what can't? Don't want to buy stuff on my second account that I can't use on my main

[Snookie Sue]

I accidentally (in my wild enthusiasm) purchased 2 of the new replant existing crop tools. Is there any way I can gift one of them to a farmer that might want it?

[Taz D]

So what tools can't super neighbours use of their own. For other peoples farms. Like they can use their own purple hands, ploughing, seeding etc. But what can't? Don't want to buy stuff on my second account that I can't use on my main
Hi Monkey_tastic,
All thge information you are looking for about tools and super neighbors is in the Game Guide chapter 6 about super neighbors:
https://www.slashkey.com/forum/showthread.php?p=6548354#post6548354

[Taz D]

I accidentally (in my wild enthusiasm) purchased 2 of the new replant existing crop tools. Is there any way I can gift one of them to a farmer that might want it?
Hi Snookie Sue,
I moved your post to the Help & Support thread about tools.
No you can not gift any tool that you have bought for your farms to anyone else. The only way to give another player a tool is through the Send button on the tool in the store.

Also note when you bought the second one you paid coins for it, not farm cash.

[rodkay1@bigpond.com]

Thinking about purchasing new tool crop replanter. My quest farms have for example 2 lots of 2day crops on the one farm. I alternate planting so that a crop is always ready for quests. 1) Can I only do half a farm 2)Can my SN use it on my farms and lastly do I have to have all combines to use it? I stopped buying combines when I started buying the white/blue machinery only to be told I didn't have to buy them but could have gone straight to brown grrr. My biggest combine is orange/yellow

[marymarcel]

Thinking about purchasing new tool crop replanter. My quest farms have for example 2 lots of 2day crops on the one farm. I alternate planting so that a crop is always ready for quests. 1) Can I only do half a farm 2)Can my SN use it on my farms and lastly do I have to have all combines to use it? I stopped buying combines when I started buying the white/blue machinery only to be told I didn't have to buy them but could have gone straight to brown grrr. My biggest combine is orange/yellow

Hi rodkay :)

You have full information in the following link from our Game Guide:
https://www.slashkey.com/forum/showthread.php?p=6579414#post6579414

[bzb]

Would you please advise if there is a limit on the number of tanks for fuel you can use to refuel? I'm asking because on two different occasions I had a sizeable amount of fuel and went to refuel only to have a minor number refuel? In the most recent example, I had close to 300K tanks for fuel and it only refuel something like 89K and I would've thought it should've been significantly more. Appreciate your guidance.

[marymarcel]

Would you please advise if there is a limit on the number of tanks for fuel you can use to refuel? I'm asking because on two different occasions I had a sizeable amount of fuel and went to refuel only to have a minor number refuel? In the most recent example, I had close to 300K tanks for fuel and it only refuel something like 89K and I would've thought it should've been significantly more. Appreciate your guidance.

Hi bzb :)

I moved your post to the thread for your problem.

Im sorry but we cant see what you had in your storage before refuelling and there is no problems with the amount of fuel tanks you are talking about.

Nothing has changed when you refuel, you still get 300 Gallons for each fuel tank stored and for each fuel tank you havent stored yet and are still in your gift box.
Then a few more gallons for active neighbors, level, etc.

I can only suggest you that next time you need to refuel, check how many fuel tanks you have in your storage and see if that is the amount showing up when you go to the fuel station.

You have full information in the following link from our Game Guide:
httpS://www.slashkey.com/forum/showthread.php?t=338882

[rodkay1@bigpond.com]

I only fertilise a few of my farms but one of my SNs fertilises all. Is there a way to stop them fertilising all of the farms? I have written to them but unsure which one has forgotten. Since this happened again I went to all farms and stopped SN from farming those farms....will this stop them fertilising them as well?

[Taz D]

I only fertilise a few of my farms but one of my SNs fertilises all. Is there a way to stop them fertilising all of the farms? I have written to them but unsure which one has forgotten. Since this happened again I went to all farms and stopped SN from farming those farms....will this stop them fertilising them as well?
Hi Rodkay,
Yes preventing them from doing any Super Neighbor work on a farm will also prevent them from fertilizing the farm.

[rodkay1@bigpond.com]

Thank you Taz
:)

[JNelson]

hope this correct category
question,, ,when we hit 'show names' and facility info ......... is the blue % line ONLY for % full of facilies,, or is it % full for everything that on that field facilities+trees+decorations et al......

[marymarcel]

hope this correct category
question,, ,when we hit 'show names' and facility info ......... is the blue % line ONLY for % full of facilies,, or is it % full for everything that on that field facilities+trees+decorations et al......

Hi JNelson :)

It is only for Facilities information.

Please click in the following link to read more:
https://www.slashkey.com/forum/showthread.php?p=6298326#post6298326

[ritagermana]

Hi farm town,

are you able to make a multi planter for sea coasts and ponds, same or similar to the multi plant and flower planter.

thanks

[Taz D]

Hi farm town,

are you able to make a multi planter for sea coasts and ponds, same or similar to the multi plant and flower planter.

thanks
Hi Ritagermana,
I moved your post to the thread about tools. If you want to make a suggestion please post it in the Suggestions section where we organize those by subject for the developers to see.
I will tell you it has been suggested many times.

[rodkay1@bigpond.com]

Not sure if this is the right place to post but my friend is trying to swap farms using farm selector manager and it will not save to the position she has chosen. Her ID is 682894598 and she wants to swap farm 21 with farm 16 but it will not save for her. I have no trouble so unsure why she cannot. I told her I would write to you about her problem and see if you can tell what is going wrong. Thank you

[Taz D]

Not sure if this is the right place to post but my friend is trying to swap farms using farm selector manager and it will not save to the position she has chosen. Her ID is 682894598 and she wants to swap farm 21 with farm 16 but it will not save for her. I have no trouble so unsure why she cannot. I told her I would write to you about her problem and see if you can tell what is going wrong. Thank you
Hi Rodkay,
She has to click on the green checvk in the bottom right corner of the pop up after she has made the changes. If she does not do that then it won't save it.
There isn't any way we can check this for her.

[rodkay1@bigpond.com]

I checked and she does make sure it is saved on the check mark. But will try again..tried and saved flashes but it doesn't move. One final question...would unplowing them help? Or is there another way to save without the green check mark...by the keyboard?

[littlesallysanctus]

I had purchased wanted to purchase a turbo loader at 50 dollars it came up as noted as duplicate so I got the turbo station..so the highlighted tool is not correct for purchase I should now have 1 each of turbo for loading purposes but now have 2 of one please correct the purchase

[marymarcel]

I had purchased wanted to purchase a turbo loader at 50 dollars it came up as noted as duplicate so I got the turbo station..so the highlighted tool is not correct for purchase I should now have 1 each of turbo for loading purposes but now have 2 of one please correct the purchase

Hi littlesallysanctus :)

The only purchase showing in your data is for the Turbo Drive Thru System.

There are not duplicate purchases for tools.

If you are talking about a different set of farms, then please provide the User Id number for those farms so we can check.
Thanks :)

[marymarcel]

I checked and she does make sure it is saved on the check mark. But will try again..tried and saved flashes but it doesn't move. One final question...would unplowing them help? Or is there another way to save without the green check mark...by the keyboard?

Hi rodkay :)

Taz is not available at this moment.

Please tell your friend to run memcache, link below. A new window will open with a short list of unsettings. Close that window and her farms in all tabs it is open.
Then close the game. Load the game again and try to change farms. She has to click in the green check mark to save changes.

https://apps.slashkey.com/farmtown/play/?do=clear_memcached

I just moved some farms around without problems.

[littlesallysanctus]

I only have one set of farms and every time I sign in someone else's farms pop up first.
The tooks are both showing up in my toolbox but one is not working. This was purchased with farmcash the day before yesterday 6-16. Also my email is being ignored responses are not showing up in my email...only old outdated ones from last year are showing up as current

[marymarcel]

I only have one set of farms and every time I sign in someone else's farms pop up first.
The tooks are both showing up in my toolbox but one is not working. This was purchased with farmcash the day before yesterday 6-16. Also my email is being ignored responses are not showing up in my email...only old outdated ones from last year are showing up as current

Hi littlesallysanctus :)

I will respond for each of your problems:

1. Loading other farms when signing: If you are using a saved link in your browser, please do not do that.
Instead, use this link: https://apps.slashkey.com/farmtown/login

If you can load your farm, then that means the saved link is corrupted and you have to delete it.


2. Tools purchased: The only purchase for tools on June 16, 2024 is for a Turbo Drive Thru System.
It doesnt show up in your tool box as you have to send it to storage and use it when you click in Start all at the top of your Facility Manager.

You can see what you purchased with farm cash by clicking in Account tab above the game screen and then in Farm Cash Activity Log button.

The Turbo Drive Thru System allows you to start production in the following factories:

Bakery
BBQ Restaurant
Boba Tea Shop
Breakfast restaurant
Coffee and Tea Shop
Deli
Donut Shop
Fish and Chips
French Creperie
Gluten Free Snack Shack
Hamburger restaurant
Healthy Juice Stand
House of Pancakes
Pizza restaurant
Sandwich restaurant
Taco restaurant
Turbo Bakery

If you wish you can contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

3. Not receiving emails notifications from the forum in your email address: Sometimes this happens, but if you see that you didnt receive a response in 24 hs. then please come back to the forum and search for your post and the possible responses.

Also, as you are having problems receiving email notifications, we will let Support know as they also respond to you by email.

[Debbie55]

please refund me for the tranplanter. It's in my storage. too hard for me to use
Thank you

[Taz D]

please refund me for the tranplanter. It's in my storage. too hard for me to use
Thank you
Hi Debbie55,
I moved your post to the Help & Support thread about tools. I am sorry but we can not do refunds through the forums. You will need to contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366


EDIT: I just checked and you did not buy a transplanter. You bought the replanter tool which only works with the combines for /plowingharvesting/planting. You only have one of those. You have to click to pick up that and then choose replant at the top of the seed list. It will only work when you are harvesting the crop too so it knows what crop to replant. This tool does not work with the transplanters.

[rockcandymountain]

When I go to my facility manager and scroll down to oil refineries it says Pending 2400.

When I open the refinery and go to the whats pending tab it says 1020, which is half.

Then it will say next 17 in 4 hrs.

Why is the whats pending tab only half of the 2040 and why are only 17 units going to be produced in the next 4 hrs.

I have been struggling for a long time to store up on fuel and it wasn't always a problem. I am not sure what changed

Farm ID 112194263824229

[Taz D]

When I go to my facility manager and scroll down to oil refineries it says Pending 2400.

When I open the refinery and go to the whats pending tab it says 1020, which is half.

Then it will say next 17 in 4 hrs.

Why is the whats pending tab only half of the 2040 and why are only 17 units going to be produced in the next 4 hrs.

I have been struggling for a long time to store up on fuel and it wasn't always a problem. I am not sure what changed

Farm ID 112194263824229
Hi Rockcandymountain,
I moved your post to the thread about tools and fuel.
What you are seeing when you look in the facility manager is the pending for all products you are making in the oil refinery. The oil refinery can make up to 5 different products. When you open the oil refinery and look at the fuel tanks only then you see the pending fuel tanks only.
The fuel tanks are made in batches of 17. It is only telling you what is being produce at that time (1 batch of 17) and how long before they are ready. Nothing has changed except that we get more fuel tanks now per batch than we used to get in the past. I am not sure exactly at what point it was increased but it has been increased.

[rockcandymountain]

Thanks Taz!

[p618cg]

When I was refueling I hit the wrong button and all of my new fuel disappeared. Is there any way to get it back?

[Taz D]

When I was refueling I hit the wrong button and all of my new fuel disappeared. Is there any way to get it back?
Hi p618cg,
I just checked your data and you did refuel this morning at 8:47 eastern time. There isn't any wrong button on the refueling that would make your fuel disappear. Either you click the Refuel button or you click the Red X to close the pop up and don't refuel.

[p618cg]

Thanks, Taz. I must have clicked the red X, the fuel I was trying to load disappeared. I guess there's no way to get it back?

[marymarcel]

Thanks, Taz. I must have clicked the red X, the fuel I was trying to load disappeared. I guess there's no way to get it back?

Hi p618cg :)

Taz is not available at this time.

As he told you, you indeed refuelled yesterday and you refuelled again today July 15th, at 02:45 eastern time.

Fuel tanks you have in your storage and/or in your gift box are used when you refuel.

[p618cg]

Ok, thanks.

[jsigler25 @yahoo.com]

What is the problem with not being able to post my oil pump and refinery for people to work?

[Taz D]

What is the problem with not being able to post my oil pump and refinery for people to work?
Hi Jsigler,
I moved your post to the thread about fuel.

The oil pumps are non-workable facilities. You can not post from those. Any facility that requires you to pay coins to start products is not workable by neighbors.
The refinery you should be able to post from as long as you have production pending in it.

[godsland93]

I'm unable to start all on my new oil refinery. Also on my prior ones owned and the turbo oil refinery when I click start all it will not load to 100%. Please help me with this matter

[marymarcel]

I'm unable to start all on my new oil refinery. Also on my prior ones owned and the turbo oil refinery when I click start all it will not load to 100%. Please help me with this matter

Hi godsland :)

I moved your post to the thread about Tools and Fuel.

You have 4 Oil Refineries and 1 Turbo Oil Refinery.

To load them all to 100% you need 1,500 crude oil barrels from your Oil pumps.
You only have 2 crude oil barrels stored at this moment.

You have 47 farms but only 35 Oil pumps, so you can add more of them and/or you can purchase the Offshore oil rig which costs farm cash but produce 3 more times than an Oil pump.

Also, remember that the Oil pumps and the Offshore oil rig are not workable facilities so you have to wait the exact time to collect the crude oil barrels to use in your Oil Refineries.
Remember to store the crude oil barrels from your Oil pumps before trying to fill your refineries.

[jsigler25 @yahoo.com]

I have oil pumps and the loader but am not able to get crude oil for fuel plant and can't figure this out because it worked fine until 4 days ago.

[Taz D]

I have oil pumps and the loader but am not able to get crude oil for fuel plant and can't figure this out because it worked fine until 4 days ago.
Hi jsigler,
I moved your post to the thread about tools and fuel.

Are the oil pumps not loading when you click on the Start All at the top or when you click on the Start All on an oil pump?
I do see you have 94 crude oil barrels in your storage, but that is not enough to fill your 7 refineries.

[jsigler25 @yahoo.com]

Not loading when hitting load all

[marymarcel]

Not loading when hitting load all

Hi jsigler :)

I moved your post to the thread about Tools and Fuel where your other posts were responded.

Please take in mind that your oil pumps and offshore oil rigs are non workable facilities.
That means that your farmer friends can't work them when you post your facilities to be worked.

Then you have to wait the time for them to have at least one batch done to be able to start production again.

For the oil pump and offshore oil rig, one batch will be done in 3 hours. If you try to start production before that time, nothing will be loaded.

You can open an oil pump and then click in What's pending button to see how much time you have to wait till being able to load another batch.

Just a comment, when you want to fill the oil pumps and offshore oil rigs, you have to use the Start all button not the Load all button.

[Sandy T]

I have now bought my second Ordering Station w Trailer. I could not use the first one and cannot use the second one either.

Where should my Semi-trailers be located (on farm or storage)?

Where should my Ordering Station be located (on farm or storage)?

Thank you,

Sandy, eh?

[marymarcel]

I have now bought my second Ordering Station w Trailer. I could not use the first one and cannot use the second one either.

Where should my Semi-trailers be located (on farm or storage)?

Where should my Ordering Station be located (on farm or storage)?

Thank you,

Sandy, eh?

Hi Sandy :)

I moved your post to the thread about Tools and Fuel

You only need 1 Ordering Station w/trailer or Turbo Ordering Station w/trailer.
If you purchase a second one, then it was a duplicate and only costs coins not farm cash

It is always better to have them in your item storage as farm cash tools do not take space.

The semi trailers have to be on a farm, if you have more than one, then on different farms.

You have the Turbo ordering station, so your semi trailers should start production when you click in the Start all button at the top of your Facility Manager.

You have full information in the following link:
https://www.slashkey.com/forum/showthread.php?p=5154790#post5154790

[iamcarleen]

Has the tool used to irrigate plants been removed from the game? My sister recently started playing, so I suggested that she go to the store and buy it. When she couldn't find it there, I looked and couldn't locate it, either. If it's been moved from the TOOLS section, please tell me where it is now. Your help is much appreciated!

[Taz D]

Has the tool used to irrigate plants been removed from the game? My sister recently started playing, so I suggested that she go to the store and buy it. When she couldn't find it there, I looked and couldn't locate it, either. If it's been moved from the TOOLS section, please tell me where it is now. Your help is much appreciated!
Hi Iamcarleen,
They are called Mobile Sprinklers. No they have not been removed.

[mehansen]

Not sure where to ask this question but am wondering why we now have to water each farm individually? Also same with the fertilizer. Time consuming.

[Taz D]

Not sure where to ask this question but am wondering why we now have to water each farm individually? Also same with the fertilizer. Time consuming.
Hi Mehansen,
I moved your post to the Help & Support thread about tools since this has nothing to do with the current release.
When you click on either the mobile sprinkler or the manure spreader and then the farm make sure that the tabs at the top of the pop up showing the farms shows the Select Multiple Farms is in the orange background.

[LisaScobee]

I probably need sleep. Where is the option on the game screen to rearrange/reorganize the farming tools shortcuts? I'm probably looking right at it. Please provide a screenshot :)


Errr I knew it...I found it. What I'm talking about is right next to the "save" button (shortcut editer)

[sosmek]

I have purchased a Packaging Machine today at 35 farm cash, on my husband's account. It will not acknowledge my tool for the Fish Farming Plant. The game has yet to apply the tools advantages to the Fish Farming Plant on this account. The account I am referring to is USER ID number is: 1596171676 Build No: 641

[Taz D]

I have purchased a Packaging Machine today at 35 farm cash, on my husband's account. It will not acknowledge my tool for the Fish Farming Plant. The game has yet to apply the tools advantages to the Fish Farming Plant on this account. The account I am referring to is USER ID number is: 1596171676 Build No: 641
Hi Sosmek,
Are you trying the Start All on the fish farming plants themselves ieither in the facility manager or on the facility it self on the farm? Or are you trying the Start All at the top of the facility manager. The one you bought only works from the facility itself and not the Start All at the top of the manager.

[gkersjes]

All i can find is the solar power plower, i use to have a regular (gas powered) plower and could plow 400 fields at a time. I cannot find it. Please help.

[Taz D]

All i can find is the solar power plower, i use to have a regular (gas powered) plower and could plow 400 fields at a time. I cannot find it. Please help.
Hi gkersjes,
We do not now have we ever had gas powered plows. All of the plows are solar powered. For doing 400 fields at one time you need the 20x20 solar powered plow.
Why would you want one that uses fuel when you have one that doesn't use your fuel up?

[gkersjes]

thank you, i don't remember the plow being labeled this way and it threw me off.

[MillardK54]

I'm in serious need for more fuel. I visited the store but didn't get enough to really help me. I have sent out gifts but only get back 1 for for every 4 I send out. Is there any way to get more? Thank you.

[marymarcel]

I'm in serious need for more fuel. I visited the store but didn't get enough to really help me. I have sent out gifts but only get back 1 for for every 4 I send out. Is there any way to get more? Thank you.

Hi MillardK54 :)

I moved your post to the thread about Fuel in Help and Support.

When you get enough farm cash it would be nice if you purchase an Oil Refinery so you can produce your own fuel.
To produce the fuel tanks, you need crude oil. It is produced in the Oil pumps which cost coins and you can place 1 per farm.
You can buy them and start producing crude oil barrels so you have some stored by the time you were able to purchase the Oil Refinery.
Be sure to not sell them at market.

You have 30 neighbors so try to send them gifts every 8 hours if you can and when you get some from them, exchange them all for fuel tanks.

Also work your farmers friends facilities to get some fuel tanks.

Anything about fuel is in the following link from our Game Guide:
https://www.slashkey.com/forum/showthread.php?t=338882

[cope.betty02@yahoo.com]

I am rearranging the trees, and flowers on my farm 6. How can I put multiple items in storage. Can they be moved in bulk. Like a tool that will gather everything, and let me send them to storage while I move things around. I will also need to just move them in bulk. Moving and storing 1 item at a time is a backbreaking job.

[marymarcel]

I am rearranging the trees, and flowers on my farm 6. How can I put multiple items in storage. Can they be moved in bulk. Like a tool that will gather everything, and let me send them to storage while I move things around. I will also need to just move them in bulk. Moving and storing 1 item at a time is a backbreaking job.

Hi cope.betty :)

I moved your post to the thread about Tools.

We already have a tool to move items in bulk to storage. It doesn't work with Farm cash items.

It is called Tower crane and costs 50 Farm cash. You have to place it in your storage and then click in it from your Yellow Tool box.

Then you can click, let say on an orange tree and you will see the options to move all orange trees on that farm OR move all trees on that farm to storage.

You need to have enough space in your storage to be able to move multiple things to it.

https://www.slashkey.com/forum/showthread.php?p=5787570#post5787570

[Qivis]

I saw that my fuel was getting to around 14 billion, so I used the Fuel Station to top it off and the game decided that 14 billion plus 50 billion equals 14 billion. I tried clearing the mem cache and refreshing the game but it still counted my filling for the day and left me with 14 billion.

[Taz D]

I saw that my fuel was getting to around 14 billion, so I used the Fuel Station to top it off and the game decided that 14 billion plus 50 billion equals 14 billion. I tried clearing the mem cache and refreshing the game but it still counted my filling for the day and left me with 14 billion.
Hi Qivis,'
I just checked and the amount you refueled with was 515,216,190 so millions, not billions. That brought you from 14,019,795,184 up to 14,535,010,530.

[Qivis]

Hi Qivis,'
I just checked and the amount you refueled with was 515,216,190 so millions, not billions. That brought you from 14,019,795,184 up to 14,535,010,530.

Okies. That explains it. I usually refill around 15 billion to keep the number from getting too big in the Fuel Station. I get a lot of random errors when I post factory and shop boost requests and / or from my internet becoming unstable, so I prefer to even though I have so much fuel that I sell it.

[VikiLee]

Hi! I bought a Turbo Ordering Station yesterday for Farm cash. It is still ghosted out.



thank you for your help!

[marymarcel]

Hi! I bought a Turbo Ordering Station yesterday for Farm cash. It is still ghosted out.



thank you for your help!

Hi VikiLee :)

I moved your post to the thread about Tools.

Yesterday, October 3rd, you purchased a Turbo Drive Thru System not a Turbo Ordering Station.

You can check this yourself by clicking in Account tab above the game screen and then clicking in Farm Cash Activity Log button where you will see the purchase.

The Turbo Drive Thru System is placed in your Item Storage. You have information about this tool in the following link:
https://www.slashkey.com/forum/showthread.php?p=5154814#post5154814

[VikiLee]

Thank you, can you see why it is not showing in my facility manager?

[marymarcel]

Thank you, can you see why it is not showing in my facility manager?

Hi VikiLee :)

You are welcome :)

It doesnt need to show up anywhere. It has to be in your Item storage.

It works filling a number of facilities when you click in Start all button at the top of your Facility Manager.

The Turbo Drive Thru System is the upgrade for the Drive Thru System.

In the link I provided to you in my previous response you will show which facilities are filled with this tool.

[MillardK54]

Great idea BUT how do I get it to work? I just bought it for $120 farm cash and its useless. I need some help here.

[marymarcel]

Great idea BUT how do I get it to work? I just bought it for $120 farm cash and its useless. I need some help here.

Hi MillardK :)

I moved your post to the thread about Tools.

You have full information in the following link from our Game Guide:
http://www.slashkey.com/forum/showthread.php?p=6579414#post6579414

[mbcashman]

On October 26, 2020 at approximately 21:30 Hours, EST., I proceeded to fertilize 46 of my 48 farms. It showed that it worked, HOWEVER ----- after working my super neighbor's farm, when I came back, it had REVERSED itself, and is showing the 2 that I SKIPPED, as being fertilized and the OTHER 44 as NOT being fertilized!!!!!!!!! Sorry, my pigs do not work over-time for anyone.

[Taz D]

On October 26, 2020 at approximately 21:30 Hours, EST., I proceeded to fertilize 46 of my 48 farms. It showed that it worked, HOWEVER ----- after working my super neighbor's farm, when I came back, it had REVERSED itself, and is showing the 2 that I SKIPPED, as being fertilized and the OTHER 44 as NOT being fertilized!!!!!!!!! Sorry, my pigs do not work over-time for anyone.
Hi mbcashman,
I moved your post to the thread about tools. I am sorry, but we do not have any way of correcting this for you. The only thing I can think of is you mistakenly checked those 2 farms when you though you were unchecking them and the rest were not checked. It only takes 2400 fertilizer to do 48 farms and you do have plenty stored.
If you wish you can contact Support about this but there is nothing they can do either. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[AnnieGreenThumb]

A little while ago, I bought the 20x20 chainsaw, and then I didn't like it so I sold it. I got my money. It is not in my inventory, but it's still in my toolbox. I still don't like it. Can you make it go away please.USER ID number is: 1763961666

[Taz D]

A little while ago, I bought the 20x20 chainsaw, and then I didn't like it so I sold it. I got my money. It is not in my inventory, but it's still in my toolbox. I still don't like it. Can you make it go away please.USER ID number is: 1763961666
Hi AnnieGreenThumb,
We can not make it go away. Once you buy a tool you have it permanently. This is because any purchases of that tool after the first purchase are for coins. Even if you sell the tool it is still in your toolbox and usable.

If you wish you may contact Support about this, but they will tell you the same thing. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Sandie1949]

I have a crude barrel in my Harvest & Products with over 5,000 in it and it only asks me how much I want to sell of it. This is the fuel I make from my oil Pumps How do I get to use this fuel???? I have read everything I could find in the forum but nothing is helping :(

[marymarcel]

I have a crude barrel in my Harvest & Products with over 5,000 in it and it only asks me how much I want to sell of it. This is the fuel I make from my oil Pumps How do I get to use this fuel???? I have read everything I could find in the forum but nothing is helping :(

Hi Sandie :)

All items in your Harvest & Products storage say Go to Market to sell. But doesnt mean you have to sell them.

You have 2 Oil Refineries, so when you start products the crude oil barrels in your storage will be used to produce the products in the Oil Refineries.

When they are done, then you store them. When you refuel, the fuel tanks will be used to give you fuel.

[JohnAlbertini]

Fuel is not adding up as normal. Gifts not registering!!!

[Taz D]

Fuel is not adding up as normal. Gifts not registering!!!
Hi John,
You have 68 fuel tanks from oil refinery and 4 fuel tanks from gifts in your storage. You refueled yesterday and got 388,450 fuel from1,295 fuel tanks. I am not sure what you mean by not adding up right. You oil refineriy can only make so much each day without neighbors working it. So only 68 per day on it's own.

What do you mean by gifts not registering. Are gifts you accept not getting to your gift box?

[JohnAlbertini]

Yes I got gifts today twice from two neighbors but it shows 0 when I go to refuel.

[Taz D]

Yes I got gifts today twice from two neighbors but it shows 0 when I go to refuel.
Hi John,
I do not see your refuelling for today. You refueled yesterday at 11:46 PM eastern time. You can only refuel once every day, so that is why you got zero, you have tried too early.
Also if you move those gift fuel tanks to your storage then when you refuel they will not show in the refueling as from gifts. They will be included in the count from refinery instead.

[blessed2470]

I purchased the tool and it is not working, could i just have my farm coins returned.

[blessed2470]

I purchased the tool and it is not working, could i just have my farm coins returned.

[Taz D]

I purchased the tool and it is not working, could i just have my farm coins returned.
Hi Blessed,
I moved your post to the thread about tools.
What are you trying to do that is not working?


You can find all the information on how to use the replant tool in the Game Guide chapter 21 in the following post link:
https://www.slashkey.com/forum/showthread.php?p=6579414#post6579414

[Sandie1949]

I used the hide (eyeball) on a few trees How do I unhide them now??? I search the forum but can find anything Help please

[Taz D]

I used the hide (eyeball) on a few trees How do I unhide them now??? I search the forum but can find anything Help please
Hi Sandie,
I moved your post to the thread about tools.
All you have to do is refresh the farm and that will unhide those.

[Enigmacross]

I want to change a tool that I have in my toolbar, at the bottom right, I have searched the forum and I cannot find this information. Where will I find this?

[marymarcel]

I want to change a tool that I have in my toolbar, at the bottom right, I have searched the forum and I cannot find this information. Where will I find this?

Hi Enigmacross :)

You have full information in the following link from our Game Guide:

https://www.slashkey.com/forum/showthread.php?p=6303490#post6303490

[Enigmacross]

Hi Enigmacross :)

You have full information in the following link from our Game Guide:

https://www.slashkey.com/forum/showthread.php?p=6303490#post6303490

Thank you :)

[marymarcel]

Thank you :)

You are welcome Enigmacross :)

[badcompany_78]

my excavator is missing?? I no longer see it in my toolbox! help!

[Taz D]

my excavator is missing?? I no longer see it in my toolbox! help!
Hi badcompany,
Your excavator is still in your storage. Is it showing as greyed out or are you just not seeing it?

That row in the toolbox has more tools than can be shown at the same time. Click on the arrow at the top of that column and see if you find your excavator showing.

[JNelson]

i know a person can water anyone flowers neighbor or buddy farm with the blue watering can,, to water all their flowers on all fields at once does the person doing the watering have to own the gray sprinkler,,, or can the do 'all' if their buddy has one?

[Taz D]

i know a person can water anyone flowers neighbor or buddy farm with the blue watering can,, to water all their flowers on all fields at once does the person doing the watering have to own the gray sprinkler,,, or can the do 'all' if their buddy has one?
Hi JNelson,
You have to own the brown sprinkler for flowers. You have to also own the purple sprinkler to be able to do all farms.

[JNelson]

Hi JNelson,
You have to own the brown sprinkler for flowers. You have to also own the purple sprinkler to be able to do all farms.

thanks i thought so , but couldnt find in the chapter files to confirm... i a bit rusty on the beginner stuff ,, wanted to be sure i gave correct info

[BradW129]

I bought some tools to make it easier to work in the facility manager and they aren't working, forklift and turbo loader, the manual lift truck works..help please

[Taz D]

I bought some tools to make it easier to work in the facility manager and they aren't working, forklift and turbo loader, the manual lift truck works..help please
Hi BradW,
I moved your post to the thread about tools.
All of those facility tools have to be in storage to work.

[BradW129]

everything shows up in my storage, when I go into facility manager and click on start all, store all, load all the only tool that shows up that I have is the manual lift truck

[Taz D]

everything shows up in my storage, when I go into facility manager and click on start all, store all, load all the only tool that shows up that I have is the manual lift truck
Hi BradW,
According to your account data, Your Turbo Manual Lift Truck Is in your storage buit the Turbo Loader is not.
You only have 2 of the Turbo tools, so those are the only ones that should show in the Start All or Load All at the top of the Facility Manager.
Your Turbo Manual Lift Truck is showing in the Load All at the top. Your Turbo Loader would show in the Start All if it was in your storage.
The forklift will not show in either because it is for the Store All and that button does not show the tool.

[BradW129]

thank you, that solved the problem, I clicked on put in storage and it dissapeared, I figured that it went to storage, hope you have a great weekend.

[closerfan]

Is it possible to buy flowers and trees in bulk? I find it's useful to be able to buy animals in bulk. Why not flowers and trees?

[Taz D]

Is it possible to buy flowers and trees in bulk? I find it's useful to be able to buy animals in bulk. Why not flowers and trees?
Hi Closerfan,
I moved your post from Suggestions since you are asking a question.
Yes it is possible to buy flowers and trees in bulk. You need to have the multiplanter tools to be able to do this.

[chrisbird]

Hi and ty everyone .....i read in the new release that all EX ( 13 x 13 ) tools were ready to buy! i bought 3 of them but can't find the PLOW one...help please...user id 1131373078

[marymarcel]

Hi and ty everyone .....i read in the new release that all EX ( 13 x 13 ) tools were ready to buy! i bought 3 of them but can't find the PLOW one...help please...user id 1131373078

Hi chrisbird :)

I moved your post to the thread about Tools.

The EX tools dont have a Plower tool.

Only the regular tools have Plower tools.

[chrisbird]

Hi ...thank you for your help:)

[Katherine316]

When I go to the Market to sell my products, sometimes I see a couple of red gas tanks and maybe a barrel of crude oil. Where did it come from? I can't store it. I don't want to sell it but what do I do with them? Thank you.

[Taz D]

When I go to the Market to sell my products, sometimes I see a couple of red gas tanks and maybe a barrel of crude oil. Where did it come from? I can't store it. I don't want to sell it but what do I do with them? Thank you.
Hi Katherine,
I moved your post to the thread about fuel.
If you see a couple of the red fuel tanks in your storage then they are probabluy 2 different sizes like medium (which were produced in your oil refinery) or gift that you collected from gifts. They all only give you 300 fuel each regardless of size when you refuel. If you use the zip function in your storage then they are all combined into one size so only show as one entry in your storage.
Where exactly are you seeing those?


There is a whole chapter in the Game Guide about Fuel:
https://www.slashkey.com/forum/showthread.php?t=338882

[katrina719]

Hello, I have a memory lapse :(
I bought a new combine tool and is shown in my toolbox. I want to move that tool in the gifts, green man, storage area. Help ?? Thx in advance.

[Taz D]

Hello, I have a memory lapse :(
I bought a new combine tool and is shown in my toolbox. I want to move that tool in the gifts, green man, storage area. Help ?? Thx in advance.
Hi Katrina,
I moved your post to the thread about tools.

You need to click on the bent arrow (shortcuts) icon between the sounds and the save icons in the upper right corner of your farm screen. Instructions on what to do next are included in that.

[katrina719]

OMG ! The only place I didn't try ! Getting old LOL Thanks so much !

[Mercy1975]

Hi I've got the gifting machine ( YELLOW ) so I should be receiving x 4 but as of today I'm only receiving x 1 again and I've cleared my browsing history and cleared my mem cache but it has made not difference, I've also tried 2 browsers without success

[Taz D]

Hi I've got the gifting machine ( YELLOW ) so I should be receiving x 4 but as of today I'm only receiving x 1 again and I've cleared my browsing history and cleared my mem cache but it has made not difference, I've also tried 2 browsers without success
Hi Mercy,
I moved your post to the thread about tools as this is about the tools.

You need to have all of your tools in your storage. Tools do not take spaces in your Item storage. By having them in your storage then they work on all your farms. If they are not in storage then they only work on the farm they are sitting on.

[deborahl]

Not sure where to post this but here goes. How do I use the armoured truck and can I put it in storage s like other tools.

[Taz D]

Not sure where to post this but here goes. How do I use the armoured truck and can I put it in storage s like other tools.
Hi Deborahl,
I moved your post to the Help & Support thread about the Tools.
Yes it is a tool for cashing out your services. Yes you can put it in your storage and it works best by putting it in storage.
From the Game Guide chapter on Tools: The Armored Truck is a tool that allows you to Cash Out ALL Service Facilities in one click. This tool cost 30 Farm Cash. It's NOT the other armored truck that costs coins, that one is just decoration.
NOTE : Cashing out Service facilites uses Fuel.

The "Cash Out All" button is located at the top right of the Facility Manager.

https://r1.slashkey.com/images/Tiger/FM cash out all top.jpg

[deborahl]

Hi all, I know what it does but am stuck on how to use it. I just bought it and can't seem to figure out how to use it Thanks in advance.

[Taz D]

Hi all, I know what it does but am stuck on how to use it. I just bought it and can't seem to figure out how to use it Thanks in advance.
Hi deborahl,
I moved your post about this to the thread about tools and answered you yesterday. My answer is on the following page link:
http://www.slashkey.com/forum/showthread.php?t=657498&page=124


When you can't find your posts use the instructions in the following link to find them:
http://www.slashkey.com/forum/showthread.php?t=594766


I will move these posts to that thread later.

[iceberg]

Can I get help please ! Is there a tool that helps to do all ur facilities at once? I have tried n tools and I have tried in Facilities, maybe I just dont no what I am looking for any help would be appreciated.

[Taz D]

Can I get help please ! Is there a tool that helps to do all ur facilities at once? I have tried n tools and I have tried in Facilities, maybe I just dont no what I am looking for any help would be appreciated.
Hi Iceberg,
There is not one tool, but a series of several tools to allow you to use the Start All and Load All buttons at the top of the facility manager. The Start All starts production in all the regular facilities listed for each of those turbo tools. The load all starts all the service facilities listed for each of the 2 turbo tools.

You can find all those tools listed in the Game Guide chapter starting with the first one in this link and continuing for several posts:
https://www.slashkey.com/forum/showthread.php?p=5153598#post5153598

[iceberg]

Tks Taz for ur help.

[Enigmacross]

Hi,
Can the developers please consider increasing the amounts of pork and lamb delivered by the semi's. I have 50 now and I am still way short of what I need for those 2 items and way oversupplied with everything else. It seems that many facilities that use pork and lamb have been added to the game, which is great, but the amount of pork and lamb has not been increased inline with the demand for those ingredients.

[Taz D]

Hi,
Can the developers please consider increasing the amounts of pork and lamb delivered by the semi's. I have 50 now and I am still way short of what I need for those 2 items and way oversupplied with everything else. It seems that many facilities that use pork and lamb have been added to the game, which is great, but the amount of pork and lamb has not been increased inline with the demand for those ingredients.
Hi Enigmacross,
If you want to make a suggestion then please post it in the Suggestions section where we organize those by subject for the developers to see. You can not start a new thread there but you can reply to a thread that fits your suggestion.

[catbird65]

Hi. The farm stats tool isn't working correctly. it tells me that a crop is grown and ready, but when i go to work the farm, its still growing. please see attached examples. thanks

[Taz D]

Hi. The farm stats tool isn't working correctly. it tells me that a crop is grown and ready, but when i go to work the farm, its still growing. please see attached examples. thanks
Hi Catbird,
I moved your post to the thread about tools.

Try clearing your memcache and check it again. You can find the link to the memcache at the bottom of your farm page.
Also hover the mouse over that crop in the tool and see if a blue box shows with dots in it. If it does then that means you have more of the peppers on more than one farm.

[iceberg]

Hi Guys.
I bought the crop planter and I would like to know what tools I should now have, I don't have the transplanter or the bull dozer also is there somewhere I could read about the use of tools thanks n advance.

[Taz D]

Hi Guys.
I bought the crop planter and I would like to know what tools I should now have, I don't have the transplanter or the bull dozer also is there somewhere I could read about the use of tools thanks n advance.
Hi iceberg,
All the tools and what they do are in the Game Guide chapter 21:
https://www.slashkey.com/forum/showthread.php?t=489090

[fibberj]

purchased an orange crane for my Orange ship, it won't load ports that have gone pass the 50 minute wait. My Blue crane works when I'm am using that ship.

[Taz D]

purchased an orange crane for my Orange ship, it won't load ports that have gone pass the 50 minute wait. My Blue crane works when I'm am using that ship.
Hi Fibberj,
I moved your post to the thread about tools.
How many times have you used the self loading for that tool? You can only self load 2 times with that one. The information on those is in the Game Guide chapter 21 in the following link:
https://www.slashkey.com/forum/showthread.php?p=6337494#post6337494


Please provide your user ID if you want us to check on this. You can finsd that at the bottom of your farms page.

[Vivienne57]

Hi, I just purchased a 32x32 harvester and seeder but it still showing that I don't have it in my took box. I have cleared my memocache and restarted FT but it's still saying I don't have them. Thanks.

[marymarcel]

Hi, I just purchased a 32x32 harvester and seeder but it still showing that I don't have it in my took box. I have cleared my memocache and restarted FT but it's still saying I don't have them. Thanks.

Hi Vivienne :)

According to your data and the time Im checking it, you only purchased the Plower 32 x 32 and it is in your storage.

You can see this yourself, by clicking in Account tab at the top of the game screen and then click in Farm Cash Activity Log button.

[Vivienne57]

Hi Vivienne :)

According to your data and the time Im checking it, you only purchased the Plower 32 x 32 and it is in your storage.

You can see this yourself, by clicking in Account tab at the top of the game screen and then click in Farm Cash Activity Log button.

Ok I just checked. My mistake and I do apologise for that :)

[Serenity Dilsworth]

Hey there y'all. I'm still having fun! Thanks for that. It's a great game!

I am having a problem trying to find the section on all tools available. I am interested in finding the name and prerequisites on the tool that replants the same crops. Thanks for your help!

Serenity Dilsworth - MerryMeet Farms

[Taz D]

Hey there y'all. I'm still having fun! Thanks for that. It's a great game!

I am having a problem trying to find the section on all tools available. I am interested in finding the name and prerequisites on the tool that replants the same crops. Thanks for your help!

Serenity Dilsworth - MerryMeet Farms
Hi Serenty.
It is all in the Game Guide chapter 21:
https://www.slashkey.com/forum/showthread.php?t=489090

[Serenity Dilsworth]

Thanks Taz! I got lost. I am very very old.

Big hugs,
Serenity Dilsworth - MerryMeet Farms