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lineking
Aug 12 2024, 11:22 PM
What gives? Expecting us to harvest 22 acorn squash (FIVE DAY CROP WITHIN A DAY?

Taz D
Aug 12 2024, 11:29 PM
What gives? Expecting us to harvest 22 acorn squash (FIVE DAY CROP WITHIN A DAY?
Hi Lineking,
They do not have to be harvested on your own farm. You can go to the market or ask a neighbor if they have any you can harvest.

lineking
Aug 13 2024, 12:45 AM
Maybe I'll give it a whirl!

MRF
Aug 13 2024, 12:56 AM
In Farm Pass I got the brown box and telling me I need to receive 4 gift packs from friends I honestly don't know how to do this, I also don't know what my neighbor farm has I have almost 90 farm friends I don't know how to do this I am very frustrated I join Farm Pass every month I am 79 yrs old and not that fast anymore I come into this sight I am not sure what I am reading I Love my farm and spend what I can It would be nice if someone could please those two issues for me I love my Farm town please help me ty Happy Farming...

marymarcel
Aug 13 2024, 08:13 AM
In Farm Pass I got the brown box and telling me I need to receive 4 gift packs from friends I honestly don't know how to do this, I also don't know what my neighbor farm has I have almost 90 farm friends I don't know how to do this I am very frustrated I join Farm Pass every month I am 79 yrs old and not that fast anymore I come into this sight I am not sure what I am reading I Love my farm and spend what I can It would be nice if someone could please those two issues for me I love my Farm town please help me ty Happy Farming...

Hi MRF :)

Your daily goal is for receiving ingredients from your friends.

To be able to receive ingredients, you first need to ask for them.

Please open a regular facility, for example your Sugar Refinery.

Then click in the + icon for Sugar.

Click in the green check mark in the pop up you get and your request will be posted in your farmer friends Other wall requests.

When your friends click in your request link then you will receive the ingredients in your gift box and you will be able to complete your goal.

Please remember that you can not see your own request in your Other wall requests, only your friends will be able to see it.

gpjones7
Aug 15 2024, 04:12 AM
I am trying to play the Game Pass, but 3 or the major things I have to load, I do not have those own those facilities or businesses. Its difficult to load if I don't have them. Also, I received another one today where I need to send 8 purple ships. Half of the month is gone and it takes 6 or 7 days to send a ship and get it back. I can not play if I don't have the resources to play. Thank you for your help.

marymarcel
Aug 15 2024, 08:00 AM
I am trying to play the Game Pass, but 3 or the major things I have to load, I do not have those own those facilities or businesses. Its difficult to load if I don't have them. Also, I received another one today where I need to send 8 purple ships. Half of the month is gone and it takes 6 or 7 days to send a ship and get it back. I can not play if I don't have the resources to play. Thank you for your help.

Hi gpjones :)

All goals are randomly assigned same that happens with quests. The game doesnt look which facilities you own or you do not own.

About your seasonal goal for ships:

- Seasonal goals are available all month, so you have till the end of August to complete any seasonal goal for this month.

- Your goal is to load 7 purple ships from your friends. You do not have to send any ship.
You have to receive purple ships from your friends in your port and load them.

iceberg
Aug 15 2024, 08:37 AM
I was asked to harvest 150 llamas, so I went to my neighbours farms but was blocked from harvesting there llamas, so then I went to strangers farms and tried there but again I was blocked so how am I supposed to harvest llamas.

marymarcel
Aug 15 2024, 08:40 AM
I was asked to harvest 150 llamas, so I went to my neighbours farms but was blocked from harvesting there llamas, so then I went to strangers farms and tried there but again I was blocked so how am I supposed to harvest llamas.

Hi iceberg :)

We have never been allowed to harvest our friends/strangers animal sheds.

You have to harvest animals in your own farms from your own animal sheds.

iceberg
Aug 15 2024, 09:21 AM
tks Mary as always what if u dont have llamas?

marymarcel
Aug 15 2024, 09:31 AM
tks Mary as always what if u dont have llamas?

Your Wool Shed on farm 3 will be ready to harvest in about 10 hours but not sure if there is enough time for you to complete that daily goal.

One thing you could do, is to have animal sheds in one farm and set it as a Quest farm.
You put some animals into those sheds and if you have the Harvest animals tools to harvest them, they will not be harvested as that farm is set as Quest and they will be able to be harvested manually only when you need them.

If you dont have the tools, then anyway, place the sheds on a farm and fill them with some animals and just remember to not harvest them manually every day, just keep them only for quests or farm pass goals.

Susan Canning
Aug 17 2024, 12:04 PM
I just got an error message when I tried to collect my last 2 rewards on the Farm Pass, but they both show as collected, including the FC one

marymarcel
Aug 17 2024, 12:14 PM
I just got an error message when I tried to collect my last 2 rewards on the Farm Pass, but they both show as collected, including the FC one

Hi Susan Canning :)

If the error didnt affect you to collect the cash, then just close your game and then reopen.

If the error comes back, let us know what it says to try to help you.

lynnetimpeiro@msn.com
Aug 17 2024, 01:40 PM
I hope I can do this so it's understandable. I have SN. We both have FP for chopping trees. I was going to designate her with design so she can plant trees on one of my farms. I know the trees automatically chop once planted but who gets the credit for the chopped trees, or is it split up some way? I want to be fair with her. I think this is the right category as it is both FP and SN. Sorry. Thanks for the info.

marymarcel
Aug 17 2024, 01:51 PM
I hope I can do this so it's understandable. I have SN. We both have FP for chopping trees. I was going to designate her with design so she can plant trees on one of my farms. I know the trees automatically chop once planted but who gets the credit for the chopped trees, or is it split up some way? I want to be fair with her. I think this is the right category as it is both FP and SN. Sorry. Thanks for the info.

Hi lynnetimpeiro :)

If both of you have a goal to chop trees, then the one who chops them get the credit for their own goal.

If your SN plants chop trees on your farm and then she chops them, then she will get points for her own farm pass not you.

Products from the chopped trees will give you large boxes and she will get 100% of the selling price and also will receive 50% of what she chopped.

dikelly3952
Aug 18 2024, 02:45 PM
I have been trying to get squid by using the fishing rod as it requires, however each time, it tells me nothing was caught. In the past I thought we had to click mutilple times wiith the fishing rod to clear the pond, but currently I click the Big Sea Coast and all the fish are gone. However no squid is counting toward my quest. I have tried over 7 times with Big Sea Coasts on my farms and a friends, I still have a couple with fish, but nothing is making them count toward my quest.

Your USER ID number is: 100002990137093 Build No: 635

Taz D
Aug 18 2024, 02:52 PM
I have been trying to get squid by using the fishing rod as it requires, however each time, it tells me nothing was caught. In the past I thought we had to click mutilple times wiith the fishing rod to clear the pond, but currently I click the Big Sea Coast and all the fish are gone. However no squid is counting toward my quest. I have tried over 7 times with Big Sea Coasts on my farms and a friends, I still have a couple with fish, but nothing is making them count toward my quest.

Your USER ID number is: 100002990137093 Build No: 635
Hi Dikelly,
I moved your post to the thread about the Farm Pass since you are talking about a goal for that.
It does not tell you that you have to catch the squid with the fishing pole. It is just showing the type of tool you need to use. You can use any of the boats for fishing.
Using the fishing pole will not work if the waters are overlapped or off the edge of the farm.

dikelly3952
Aug 18 2024, 03:01 PM
I am trying to fish squid, it tells me to use the fishing rod in the big sea coast, which i have done over 4 times now. I even took all my fishing boats out of storage to see if I used the fishing rod , again with no boat in storage if it would work and it did not. My quest still says nothing caught yet but I have used the fishing rod many times now in the big sea coast (which is what the quest says to use)

dikelly3952
Aug 18 2024, 03:02 PM
all my big sea coasts are off the edge let me move them and try again

Taz D
Aug 18 2024, 03:03 PM
I am trying to fish squid, it tells me to use the fishing rod in the big sea coast, which i have done over 4 times now. I even took all my fishing boats out of storage to see if I used the fishing rod , again with no boat in storage if it would work and it did not. My quest still says nothing caught yet but I have used the fishing rod many times now in the big sea coast (which is what the quest says to use)
Hi Dikelly,
I moved your first post to this thread and answered you.

It does not tell you that you have to catch the squid with the fishing pole. It is just showing the type of tool you need to use. You can use any of the boats for fishing for the goals.
Using the fishing pole will not work if the waters are overlapped or off the edge of the farm.

dikelly3952
Aug 18 2024, 03:07 PM
that was it thank you, however while deleting crops to make room, I accidently deleted my taste of Iran restaurant, how can I get it back? Once I moved the water over and it worked

Taz D
Aug 18 2024, 03:14 PM
that was it thank you, however while deleting crops to make room, I accidently deleted my taste of Iran restaurant, how can I get it back? Once I moved the water over and it worked
Hi Dikelly,
Did you understand you do not have to use the fishing rod to do those goals for fish? Just like the chopping of trees it shows you the axe but you can use any of the trucks with chain saw for those goals. By using the fishing boats you did not have to move the waters to fish them. The only goal that you have to use the tool show is for watering flowers and it specifically says use the water can.


For your missing facility you will need to contact Support about it as we can not do refunds through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

lynnetimpeiro@msn.com
Aug 18 2024, 08:58 PM
Thank you Mary!! It is what I wanted to hear. She needs the trees more than I do. So it will work. Again, thank you.

Taz D
Aug 19 2024, 10:45 AM
For Raul notes for the New Release:

Post Release Updates - August 19th, 1:10AM

- Bugfix: When working other farmers facilities, sometimes the 'Work On All' or 'Refer Clients' buttons were disabled, so there was no way to work those facilities

- Bugfix: The 'Start Batch' or 'Load Batch' buttons were shown disabled when ingedients were missing, so there was no quick way of knowing which ingredients were missing and request those ingredients from friends

Known Issues:

- None.

Lindsay196
Aug 19 2024, 06:05 PM
how do you work a certain facility to complete goal

Taz D
Aug 19 2024, 06:12 PM
how do you work a certain facility to complete goal
Hi Lindsey,
You can't work just an individual facility. You work your neighbors facility work requests through the Wall Requests and if they have that facility you get credit for the amount of work you did in that individual facility in your farm pass goal.

kimbee2
Aug 24 2024, 04:38 PM
I am having problems with my farm pass game. It is not counting the trees, trains, I have been working but they are not being recorded. Is this happening to others? kimbee:confused:

Taz D
Aug 24 2024, 04:54 PM
I am having problems with my farm pass game. It is not counting the trees, trains, I have been working but they are not being recorded. Is this happening to others? kimbee:confused:
Hi Kimbee,
I have moved your post to the Help & Support thread about the Farm Pass. This is where you need to post if you have a problem.
For the chop trees I see you have done 2,712 out of 3,440 required of the teak trees. Also you have done 79,309 of the 129,220 required for the other tree goal. So both are counting.

For the trains you have 2 goals. One is for you to unload 3 of your own Turbo trains and the other is to unload 2 of your own Turbo trains. You can't unload them until they return home. Neither goal is for boosting others trains if that is what you have been trying.

LisaScobee
Aug 25 2024, 05:09 PM
So I had a "receive one ingredient pack gift" goal today. I was gifted a sausage pack which i accepted without exchanging anything. Shouldn't that count as my "ingredient pack"?

https://www.slashkey.com/forum/attachment.php?attachmentid=26078&stc=1&d=1724623713

Taz D
Aug 25 2024, 05:14 PM
So I had a "receive one ingredient pack gift" goal today. I was gifted a sausage pack which i accepted without exchanging anything. Shouldn't that count as my "ingredient pack"?

https://www.slashkey.com/forum/attachment.php?attachmentid=26078&stc=1&d=1724623713
Hi Lisa,
No a sausage pack is not an ingredient pack. An ingredient pack is only when you request ingredients for a product in a facility.
You can find all the infomation about ingredient packs and all the other goal types in the Game Guide chapter 34 about the Farm Pass:
https://www.slashkey.com/forum/showthread.php?t=658742

LisaScobee
Aug 25 2024, 05:15 PM
Is this where I need to be looking?

https://www.slashkey.com/forum/attachment.php?attachmentid=26086&stc=1&d=1724624956

Hi Lisa,
No a sausage pack is not an ingredient pack. An ingredient pack is only when you request ingredients for a product in a facility.
You can find all the infomation about ingredient packs and all the other goal types in the Game Guide chapter 34 about the Farm Pass:
https://www.slashkey.com/forum/showthread.php?t=658742

marymarcel
Aug 25 2024, 05:40 PM
Is this where I need to be looking?

https://www.slashkey.com/forum/attachment.php?attachmentid=26086&stc=1&d=1724624956

Hi Lisa :)

Taz is not available at this moment.

Yes, you can request for ingredients for any product from a production facility.

Please read all the information in the link Taz posted for you.

Missy Lou
Aug 28 2024, 11:30 PM
non-workables not worked last 2 weeks

Taz D
Aug 28 2024, 11:51 PM
non-workables not worked last 2 weeks
Hi Missy Lou,
They would only be able to work them sometime in the last 45 minutes as it is now Thursday (eastern time) when it changes.

Go to your activity log, uncheck every thing except facilities. Then look down the list for a neighbor that has worked your non-workables. You will not be able to go back 2 weeks as the log can't hold that much.

Missy Lou
Aug 29 2024, 12:02 AM
posted after 10 pm my time same time new goal loaded
ppl worked that had enough trains to allow mayor to do all the work
privilege 1/1 now reset in 6 days
no one got privilege
checked facs info below farm

Taz D
Aug 29 2024, 12:10 AM
posted after 10 pm my time same time new goal loaded
ppl worked that had enough trains to allow mayor to do all the work
privilege 1/1 now reset in 6 days
no one got privilege
checked facs info below farm
Hi Missy Lou,
Since the activity log does not show times we don't know specifically the time they worked facilities. When I looked at your farm pass it showed 0/1.
Please report this to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

ckwcpa
Sep 02 2024, 10:18 AM
My Farm Pass activity yesterday has not carried forward to today - harvests done, cocoa trees (which were completed) and gifts are all showing 0 in done to date. What do I do?

Taz D
Sep 02 2024, 10:36 AM
My Farm Pass activity yesterday has not carried forward to today - harvests done, cocoa trees (which were completed) and gifts are all showing 0 in done to date. What do I do?
Hi ckwcpa,
I have looked at your farm pass. I see 10/119 gifts accepted. I do not see anything else done. You saw the cocoa trees yesterday completed and removed from the open goals?

If you are not seeing the gifts number showing some completed, please check your computer date/time and make sure those are correct.

Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)


If that doesn't work then please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

BruceMartin
Sep 04 2024, 11:15 AM
Farm Pass isn't updating correctly as of last night. The rewards are all there but I'm not getting double gifts which was completed a couple of days ago.
Also I had completed the season goals but they are back...

Taz D
Sep 04 2024, 11:28 AM
Farm Pass isn't updating correctly as of last night. The rewards are all there but I'm not getting double gifts which was completed a couple of days ago.
Also I had completed the season goals but they are back...
Hi BruceMartin,
For the gifts Check how many are in each gift. It does say how many of each itemn you get. Accept 1 gift, then see in the gift box if you got 2 times the amount shown in pending gifts for that gift.

I do not see that you have complete all the seasonal goals. Maybe you thought you had. The planting goal requires you to plant 175,865 crop fields of which you have planted 26,223. The trains one requires you to unload 2 Ultimate trains of your own.

BruceMartin
Sep 04 2024, 11:37 AM
ok, well it boosted me ahead and I don't mind doing the goals again and finishing earlier
:)

LisaScobee
Sep 06 2024, 09:46 PM
If the daily goal is harvest 26 figs, do those have to be on MY farm or can someone hire me? Tried harvesting on another farmer's farm and it didn't "take".

ETA- Tried multiple times to harvest figs for others in the market and it didn't "take".
Also, the girl that hired me said her figs were ready and I showed 1.6 days till they were AFTER I'd harvested that farm:confused::confused::confused::confused:

Taz D
Sep 06 2024, 09:56 PM
If the daily goal is harvest 26 figs, do those have to be on MY farm or can someone hire me? Tried harvesting on another farmer's farm and it didn't "take".

ETA- Tried multiple times to harvest figs for others in the market and it didn't "take".
Also, the girl that hire me said her figs were ready and I showed 1.6 days till they were AFTER I'd harvested that farm:confused::confused::confused::confused:
Hi Lisa,
I moved your post to the thread about the Farm Pass as this is not a quest. It is a goal.
Yes you need to harvest them on your own farms.

LisaScobee
Sep 06 2024, 10:02 PM
.
Yes you need to harvest them on your own farms.

Might wanna let the devs know that needs to be made clearer. :)

Taz D
Sep 06 2024, 10:42 PM
Might wanna let the devs know that needs to be made clearer. :)
Hi Lisa,
I am sorry, but yes you can harvest for others if hired. However you only get 10% of what you harevest. And you need to make sure they have what you need ready.

LisaScobee
Sep 06 2024, 10:54 PM
I'm confused. The fig trees from someone hiring me in the market should've worked for daily goal of 26 fig trees? She said she thought they were ready buy by the time I realized it hadn't worked it said ready in so and so days. ETA: I have way more than enough figs in storage to have satisfied that goal and I don't think I personally own any fig trees..
ETA again: I DO have those trees but not ready. I've moved on to remodeling and decorating.

Hi Lisa,
I am sorry, but yes you can harvest for others if hired. However you only get 10% of what you harevest. And you need to make sure they have what you need ready.

Taz D
Sep 06 2024, 11:08 PM
I'm confused. The fig trees from someone hiring me in the market should've worked for daily goal of 26 fig trees? She said she thought they were ready buy by the time I realized it hadn't worked it said ready in so and so days. ETA: I have way more than enough figs in storage to have satisfied that goal and I don't think I personally own any fig trees..
ETA again: I DO have those trees but not ready. I've moved on to remodeling and decorating.
Hi Lisa,
Were those fig trees actually ready? If she only thought they were ready they may not have been.

LisaScobee
Sep 06 2024, 11:23 PM
Don't know. Not sure she's even still online.


ETA: The trees WERE ready according to my friend. She said she checked them before sending me the request. Who knows, I'm done for the night.

Hi Lisa,
Were those fig trees actually ready? If she only thought they were ready they may not have been.

nancygerding
Sep 11 2024, 07:53 PM
I cannot find information on ingredient packs. What and where do I find them? I know they are here however I cannot find them. ty Nancy Gerding

Taz D
Sep 11 2024, 08:10 PM
I cannot find information on ingredient packs. What and where do I find them? I know they are here however I cannot find them. ty Nancy Gerding
Hi Nancy,
I moved your post to the thread about the Farm Pass as that is where you find those goals. You can find the information you are seeking in the Game Guide chapter 34 about the Farm Pass:
https://www.slashkey.com/forum/showthread.php?t=658742


Specifically the information is in the following post link:
https://www.slashkey.com/forum/showthread.php?p=6504906#post6504906

MRF
Sep 12 2024, 11:48 PM
Yesterday I got a request in 24 hr farm pass to harvest 16 plants that take 5 days to be able to harvest went to get work for someone I went there 3 times no one has the plants I am so frustrated with quest, and Farm Pass I am not computer savvy I don't understand a lot of the things you are referring too its feels so deep I just don't know what to do I don't even know how to request an item in plain simple language. I love this game so much its my Martini since I retired its my go to . I have been with Farm Town for years I was only playing part time when I was working I had a choice between Farmville I was almost at 2024 but they became like another job I quite them and stayed with Farm Town at that time it was simple and uncomplicated now I don't know where to go I don't even how to request a gift I just started with Quest I have no idea what they are talking about I am not a computer Geek its what we called them at work lol when did every little become so complicated I can go somewhere I just don't understand 5 mins after I read it I refer back its just very difficult they should print out instructional reference guide it would fly off the shelves There are so many people that don't go to play farm pass or any of the other quest because like me they find all the in's and out's of going here go there its can be so complicated I spend a lot of money enlarging my farms and tools I have most of them I am on everyday for 3 yrs. For hrs. I can hardly raise my game up what is the secret I don't layer that's cheating. I am so frustrated I keep tryin to advance myself in this game I am just FRUSTRED also what is the websight that suports this game I will gladly download Thank you

Taz D
Sep 13 2024, 12:10 AM
Yesterday I got a request in 24 hr farm pass to harvest 16 plants that take 5 days to be able to harvest went to get work for someone I went there 3 times no one has the plants I am so frustrated with quest, and Farm Pass I am not computer savvy I don't understand a lot of the things you are referring too its feels so deep I just don't know what to do I don't even know how to request an item in plain simple language. I love this game so much its my Martini since I retired its my go to . I have been with Farm Town for years I was only playing part time when I was working I had a choice between Farmville I was almost at 2024 but they became like another job I quite them and stayed with Farm Town at that time it was simple and uncomplicated now I don't know where to go I don't even how to request a gift I just started with Quest I have no idea what they are talking about I am not a computer Geek its what we called them at work lol when did every little become so complicated I can go somewhere I just don't understand 5 mins after I read it I refer back its just very difficult they should print out instructional reference guide it would fly off the shelves There are so many people that don't go to play farm pass or any of the other quest because like me they find all the in's and out's of going here go there its can be so complicated I spend a lot of money enlarging my farms and tools I have most of them I am on everyday for 3 yrs. For hrs. I can hardly raise my game up what is the secret I don't layer that's cheating. I am so frustrated I keep tryin to advance myself in this game I am just FRUSTRED also what is the websight that suports this game I will gladly download Thank you
Hi MRF,
First thing I would say is to read the Game Guide chapters about Quests and the Farm Pass as both of those can explain a lot and you can refer to those anytime. The Farm Pass chapter tells you about each goal type and what you need to do to do those. You are not always going to be able to complete every goal for the Farm Pass. They are randomly assigned and you may get one that isn't completable for things like a 5 day crop unless you just happen to find someone with those or have some already planted and ready.
I am sorry but the references for the game are the Game Guide and it costs nothing. Also, there isn't a website that supports the game except the forums that you are posting in right now, so nothing to download.

PapaDoe
Sep 16 2024, 11:04 AM
Please bear with me, I am 72 and I could not tell you where my car keys are right at this minute.! However, I get the Farm Cash dollars from Farmers I have helped with their quests, and I would love to return the favor. My question is how do I send Farmers the 1 Farm Cash? I know I have probably done this in the past, but there you go, "The Past" Thanks in advance for your kind help!!

Taz D
Sep 16 2024, 11:10 AM
Please bear with me, I am 72 and I could not tell you where my car keys are right at this minute.! However, I get the Farm Cash dollars from Farmers I have helped with their quests, and I would love to return the favor. My question is how do I send Farmers the 1 Farm Cash? I know I have probably done this in the past, but there you go, "The Past" Thanks in advance for your kind help!!
Hi PapaDoe,
I moved your post to the thread about the Farm Pass as that is where the Farm Cash rewards are. To send farm cash sending reward is. When you complete enough goals to earn the points needed then you can send the 1 farm cash to 5 of your top helper neighbors. It does require that you get 575 points. Also you would have to buy the Farm Pass to be able to do this.

jeemersmom
Sep 19 2024, 07:00 AM
Farm Pass was opened and I noted there is a credit for harvesting 153 llamas. Using "harvest all" one click, I harvested ALL animals on my farms. There were well over 153 llamas harvested from my farms but I received no credit.

marymarcel
Sep 19 2024, 08:24 AM
Farm Pass was opened and I noted there is a credit for harvesting 153 llamas. Using "harvest all" one click, I harvested ALL animals on my farms. There were well over 153 llamas harvested from my farms but I received no credit.

Hi jeemersmom :)

Please remember that when you use the Harvest all button, only the sheds that are ready at that moment are harvested.

I visited your farms and most or your Wool sheds will be ready in about 15 hours or so.
That means they were not ready today when you clicked in Harvest all button as it takes 1.6 days to be ready again after harvesting.

But you have some Wool sheds ready by the time I checked. They are on farms 11, 15, 16, 24, 26 and 28
If they have enough llamas inside then you could complete the farm pass goal.

jeemersmom
Sep 19 2024, 06:09 PM
Thanks a million, Marymarcel.

marymarcel
Sep 19 2024, 06:16 PM
Thanks a million, Marymarcel.

You are very welcome jeemersmom :)

adrummersmom3
Oct 01 2024, 12:32 PM
i cant find info anywhere on here about ingredient packs.. The pass always wants us to receive ingredient packs. What are those and how and where do i request them?

marymarcel
Oct 01 2024, 12:36 PM
i cant find info anywhere on here about ingredient packs.. The pass always wants us to receive ingredient packs. What are those and how and where do i request them?

Hi adrummersmom :)

I moved your post to the thread about Farm Pass.

You have all information in the following link from our game guide:

https://www.slashkey.com/forum/showthread.php?p=6504906#post6504906

BarbLH
Oct 01 2024, 12:56 PM
Please help! Hoping you can help me so I can buy the $4.99 Farm Pass.

I've been trying to buy it since last night but it hasn't worked. I get the message that I have to wait 10 min, then reload and try again. On my most recent attempt the message said, "Farm Pass Purchase status unknown, please wait 10 min, then reload... etc."

When I reload my farm I'm getting the message, "It appears that your recent Farm Cash purchase was not completed successfully... etc."

If I go to the Farm Cash Store & click on Restore Purchases I get a message, "No purchases to restore."

Please advise & TIA for your help.

EDIT: I've cleared my browser & run the memcache, too.

Taz D
Oct 01 2024, 01:08 PM
Please help! Hoping you can help me so I can buy the $4.99 Farm Pass.

I've been trying to buy it since last night but it hasn't worked. I get the message that I have to wait 10 min, then reload and try again. On my most recent attempt the message said, "Farm Pass Purchase status unknown, please wait 10 min, then reload... etc."

When I reload my farm I'm getting the message, "It appears that your recent Farm Cash purchase was not completed successfully... etc."

If I go to the Farm Cash Store & click on Restore Purchases I get a message, "No purchases to restore."

Please advise & TIA for your help.

EDIT: I've cleared my browser & run the memcache, too.
Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

BarbLH
Oct 01 2024, 01:48 PM
Thanks, Taz, I've reported it.

Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

LisaScobee
Oct 02 2024, 06:22 AM
I accidentally used PayPal to purchase this month's Farm Pass. When will that debit my account?

marymarcel
Oct 02 2024, 08:12 AM
I accidentally used PayPal to purchase this month's Farm Pass. When will that debit my account?

Hi Lisa :)

You need to check that through your homebanking.

LisaScobee
Oct 02 2024, 03:29 PM
Hi Lisa :)

You need to check that through your homebanking.

Still hasn't but it's ok..Not gonna overdraft me. I think my bank website's on crack lately. :rolleyes:

Taz D
Oct 02 2024, 03:38 PM
Still hasn't but it's ok..Not gonna overdraft me. I think my bank website's on crack lately. :rolleyes:
Hi Lisa,
Once you pay with Paypal and have the Farm Pass then it is out of Slashkey's hands. How soon they debiot your bank account is between you, Paypal and your bank. You would have to contact Paypal about that.

WSU Rocker
Oct 03 2024, 09:49 AM
Hello,

As of yesterday afternoon, I completed all of the 3 season goals that had been issued already. Today, I log in and see the same 3 season goals as new and no progress towards them at all. I have new daily goals, and it appears my point total is the same as it was yesterday, but I'm just curious if anyone has noticed that season goals are repeating. I have refreshed the game twice.

My USER ID number is: 1420797879 Build No: 642

Thanks,
Christi

Taz D
Oct 03 2024, 10:26 AM
Hello,

As of yesterday afternoon, I completed all of the 3 season goals that had been issued already. Today, I log in and see the same 3 season goals as new and no progress towards them at all. I have new daily goals, and it appears my point total is the same as it was yesterday, but I'm just curious if anyone has noticed that season goals are repeating. I have refreshed the game twice.

My USER ID number is: 1420797879 Build No: 642

Thanks,
Christi
Hi Christi,
If you have used a trick, even not knowing you had, to complete those goals then it is possible for them to show up again.

WSU Rocker
Oct 03 2024, 11:54 AM
Hi Christi,
If you have used a trick, even not knowing you had, to complete those goals then it is possible for them to show up again.

What's a trick?

Taz D
Oct 03 2024, 12:01 PM
What's a trick?
Hi Christi,
It is working something in the game by a method that is not supposed to be done, such as layering. We are not allowed nor can we allow instructions in the forums for how to do any of those tricks. You may not have know you did it, but that would be why those showed back up.

BarbLH
Oct 03 2024, 01:02 PM
UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!

I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well :)

PS: I never heard from Support - nothing in my email, nothing in Spam folder.

Hi BarbLH,
You will not see anything on it going through theRestore link or the Farm Cash store (bank). You have to go through the Get Farm Pass link in the Farm Pass.


Please contact Support about this as we can't do anythingg about it through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Taz D
Oct 03 2024, 01:12 PM
UPDATE on my problem purchasing Farm Pass:
Thought you'd like to know it's working OK now!

I also tried to get more Farm Cash & had a problem with that, too. I usually use Chrome but I tried a different browser. I successfully purchased the Farm Pass & the Farm Cash. All is well :)

PS: I never heard from Support - nothing in my email, nothing in Spam folder.
Hi BarbLH,
Support did look at your account on the 1st, so I am sure they answered you. It may be that your email provider rejected the answer. You might want to add Support@slashkey.com to your contacts to make sure they go through to you.
Glad you at least got everything purchased. You may want to clear cookies in your Chrome and see if that will work.

cbl456
Oct 03 2024, 06:00 PM
Hi. My FP today is get hired at the market and earn 662,864 coins. I was hired to fish and earned over 3 million each farm. I have worked multiple farms and still this is not showing as complete. I have shut down and reopened Slashkey multiple times but that hasn't corrected the problem. Thanks for your help.

WSU Rocker
Oct 03 2024, 09:56 PM
Hi Christi,
It is working something in the game by a method that is not supposed to be done, such as layering. We are not allowed nor can we allow instructions in the forums for how to do any of those tricks. You may not have know you did it, but that would be why those showed back up.

Interesting... So, if the goal was harvest 133,000 flowers, and I harvested my OWN flowers, would that be considered a trick? That's the only thing I can think of because the other 2 goals I completed as I've completed them before (receive 15 gifts of a certain thing, and start 200 batches of an item in a facility). The ONLY thing I can think of is that it didn't like that I harvested my own flowers. But, I don't remember seeing anything that said you couldn't do that, so... Oh well.

Now I know. :-)

Thanks for the help.

-Christi

Taz D
Oct 03 2024, 10:08 PM
Interesting... So, if the goal was harvest 133,000 flowers, and I harvested my OWN flowers, would that be considered a trick? That's the only thing I can think of because the other 2 goals I completed as I've completed them before (receive 15 gifts of a certain thing, and start 200 batches of an item in a facility). The ONLY thing I can think of is that it didn't like that I harvested my own flowers. But, I don't remember seeing anything that said you couldn't do that, so... Oh well.

Now I know. :-)

Thanks for the help.

-Christi
Hi Cristi,
No harvesting your own flowers would not be a trick. I can't tell you how as that would be putting the instructions on how on here and we can't do that. I am not sure how you ended up with the goals showing back up exactly.

Taz D
Oct 03 2024, 10:20 PM
Hi. My FP today is get hired at the market and earn 662,864 coins. I was hired to fish and earned over 3 million each farm. I have worked multiple farms and still this is not showing as complete. I have shut down and reopened Slashkey multiple times but that hasn't corrected the problem. Thanks for your help.
Hi Cbl,
I just checked your Farm Pass goals and the only goal you have left is a seasonal goal to unload 3 Ultimate trains. I do not see any goal for earning an amount of coins. If it is not the set of farms related to your email address in here then please provide the ID number for the correct farm set.

Enigmacross
Oct 04 2024, 01:14 AM
In farm pass,
Under season goals.
I had 2 goals for ships.
One of them was to unload 2 blue ships and the other was to unload 9 ships.
I had one blue ship already done and I think about 4 other ships.
They have disappeared and now it shows that I have done nothing towards these goals.
What has happened? Did I do something?

marymarcel
Oct 04 2024, 08:18 AM
In farm pass,
Under season goals.
I had 2 goals for ships.
One of them was to unload 2 blue ships and the other was to unload 9 ships.
I had one blue ship already done and I think about 4 other ships.
They have disappeared and now it shows that I have done nothing towards these goals.
What has happened? Did I do something?

Hi Enigmacross :)

Im sorry but we do not have data for the completed goals, we can only see what is pending and done in your farm pass.

I checked your farm pass and 2 seasonal goals for ships are showing up as not done at all, and 1 for fishing is already done.

I'm not sure what happened there, so please contact Support team and see if they can check further on that problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

tmoulder
Oct 04 2024, 08:16 PM
I passed the level to get a facility ingredient. I had no Diamond Vases, so I selected it, spun the wheel and it came up with 1730. After I reloaded the game multiple times, I still have no Diamond Vases.

Please help me get this product.

Tom Moulder

Taz D
Oct 04 2024, 08:27 PM
I passed the level to get a facility ingredient. I had no Diamond Vases, so I selected it, spun the wheel and it came up with 1730. After I reloaded the game multiple times, I still have no Diamond Vases.

Please help me get this product.

Tom Moulder
Hi Tom,
I moved your post to the thread about the farm pass. Are you sure you didn't refill your services during that time and use them already? I am sorry, but we can not restore any items through the forums.
If you wish you can contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

boston477
Oct 05 2024, 09:54 PM
I am having same issue with my FP. started off needed 5 more co-op helps and did 3 and it still says need 5.

marymarcel
Oct 06 2024, 09:54 AM
I am having same issue with my FP. started off needed 5 more co-op helps and did 3 and it still says need 5.

Hi boston477 :)

Please provide your user ID number, you find it at the botton of your game screen where it says:

Your user ID number is:xxxxxxx

boston477
Oct 06 2024, 12:07 PM
sorry about that

1122213883 is my ID

Taz D
Oct 06 2024, 12:19 PM
sorry about that

1122213883 is my ID
Hi Boston,
I see you have 10/15 needed. Please note that if you do multiple help notes for one farmer they only count as 1 for the goal. The goal is to help 15 farmers.

boston477
Oct 06 2024, 02:59 PM
Taz

I helped 3 separate people this morning and it's still saying 10

Taz D
Oct 06 2024, 03:18 PM
Taz

I helped 3 separate people this morning and it's still saying 10
Hi Boston,
All we can see of the Farm Pass goals is what it currently shows. How did you help them and were they farmers you had not helped on that particular quest before?
We have no way to adjust that goal for you. If you wish you may contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

boston477
Oct 06 2024, 03:49 PM
I helped on their co-op quests after I worked their facilities. I have not helped them prior to day as they hadn't posted facilities. This is the first time I have had any type of issue doing FP and I do it every month.

Taz D
Oct 06 2024, 03:51 PM
I helped on their co-op quests after I worked their facilities. I have not helped them prior to day as they hadn't posted facilities. This is the first time I have had any type of issue doing FP and I do it every month.
Hi Boston,
I am sorry, but there isn't anything we can do to fix this. Please contact Support about it.

Caine1
Oct 08 2024, 03:27 PM
When claiming rewards, we have the possibility of sorting items to facilitate our choice of reward. However, sorting items according to quantities in storage does not always function properly.

Taz D
Oct 08 2024, 03:42 PM
When claiming rewards, we have the possibility of sorting items to facilitate our choice of reward. However, sorting items according to quantities in storage does not always function properly.
Hi Caine,
I moved your post to the Help & Support thread about the Farm Pass.
You will need to give a specific example of trhe sort not working as they all seem to be working for me.

Keef
Oct 09 2024, 11:12 AM
farm pass seems to be broken, I have a task help in 28 funeral homes, I have worked every neighbor in my my feed, even checked a few farms to see if they have the funeral home via show farm stats some show 2 or 3 owned and I have not been credited as working any at all

Taz D
Oct 09 2024, 11:20 AM
farm pass seems to be broken, I have a task help in 28 funeral homes, I have worked every neighbor in my my feed, even checked a few farms to see if they have the funeral home via show farm stats some show 2 or 3 owned and I have not been credited as working any at all
Hi Keef,
I have moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release. When you have a problem or question that is not about any of the things listed in the current release please post in the Help & Support section in the appropriate thread for the subject of your problem.
I will need the account ID for the set of farms you are having this problem on. The farms connected with the email you have registered here does not show that farm pass goal you are asking about.

Keef
Oct 09 2024, 11:30 AM
Hi Keef,
I have moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release. When you have a problem or question that is not about any of the things listed in the current release please post in the Help & Support section in the appropriate thread for the subject of your problem.
I will need the account ID for the set of farms you are having this problem on. The farms connected with the email you have registered here does not show that farm pass goal you are asking about.

farm ID is 727691242

Taz D
Oct 09 2024, 11:40 AM
farm ID is 727691242
Hi Keef,
Did you possibly do the work of the neighbors facilities prior to checking what goals you had for the day? If you don't open the farm pass to see the new goals for the day prior to doing any work that might apply for one of the goals then they do not apply for those goals. I had one for ingredient packs this morning but had not checked the goals before storing a couple of those and they did not count.
Now that you have looked at the goals then any further work for those should apply.
If that is not how it happened then I do not know why they did not apply. Keep checking as you work more facility posts.

Keef
Oct 09 2024, 11:43 AM
Hi Keef,
Did you possibly do the work of the neighbors facilities prior to checking what goals you had for the day? If you don't open the farm pass to see the new goals for the day prior to doing any work that might apply for one of the goals then they do not apply for those goals. I had one for ingredient packs this morning but had not checked the goals before storing a couple of those and they did not count.
Now that you have looked at the goals then any further work for those should apply.

I opened the goals over 11 hours ago, worked facilities in the last hour

Taz D
Oct 09 2024, 11:46 AM
I opened the goals over 11 hours ago, worked facilities in the last hour
Hi Keef,
I just checked and you have the preference checked to skip Funeral Facilities. That is why you didn't get any for the farm pass goal because you don't work them.

Keef
Oct 09 2024, 12:08 PM
Hi Keef,
I just checked and you have the preference checked to skip Funeral Facilities. That is why you didn't get any for the farm pass goal because you don't work them.

that's weird as I've always thought I work all facilities, thanks for your help

WSU Rocker
Oct 12 2024, 09:59 PM
Hey there,

I noticed tonight that I'm only getting bonus products from Farm Pass on fish... I've long surpassed the Farm Pass points required for extra crops/flowers/trees, but on farms I worked that ONLY had those items (no fishing), I was not getting any bonus products.

Has anyone else found this to be the case? I'm almost done with this month's FP goals, so I should be getting bonus products on every type, but I'm only seeing bonuses on fish.

If needed, my farm ID is 1420797879 Build No: 645

Thanks,
Christi

Taz D
Oct 12 2024, 10:12 PM
Hey there,

I noticed tonight that I'm only getting bonus products from Farm Pass on fish... I've long surpassed the Farm Pass points required for extra crops/flowers/trees, but on farms I worked that ONLY had those items (no fishing), I was not getting any bonus products.

Has anyone else found this to be the case? I'm almost done with this month's FP goals, so I should be getting bonus products on every type, but I'm only seeing bonuses on fish.

If needed, my farm ID is 1420797879 Build No: 645

Thanks,
Christi
Hi Christi,
You would only get those if you are hired by a stranger or hire a stranger to work on your farms. If you are working for a neighbor or buddy you do not get the bonus products. If you didn't see the bonus chest then that would be why you didn't get them.
I have looked at your data and you did get the bonuses for the farms you worked about 20 minuts ago. You would not really be able to pin down an exact amounts all of those extras are a "chance" to get a percentage and not that you would get the extra every time.

WSU Rocker
Oct 13 2024, 10:00 PM
Hi Christi,
You would only get those if you are hired by a stranger or hire a stranger to work on your farms. If you are working for a neighbor or buddy you do not get the bonus products. If you didn't see the bonus chest then that would be why you didn't get them.
I have looked at your data and you did get the bonuses for the farms you worked about 20 minuts ago. You would not really be able to pin down an exact amounts all of those extras are a "chance" to get a percentage and not that you would get the extra every time.

Hi Taz,

Thanks for always replying so quickly. I appreciate how everyone is always quick to offer help.

For that job I completed (that you mentioned), it was not a neighbor or a buddy. I DID see the chest indicating a bonus. What I did NOT get was the Farm Pass bonus products. I KNOW it says a 50% chance of getting extra (fill in the blank) when being hired or hiring for... My experience, however, is that you DO get 50% more of whatever you're harvesting as a Farm Pass bonus. I got that when harvesting fish and chopping trees. I do NOT get that (ever) when harvesting trees, flowers, or crops, despite having way surpassed those levels in Farm Pass goals. Here are two screen shots. All I did was harvest the trees on these farms (non-neighbor, non-buddy) and I got no Farm Pass bonus (like last time when I first posted about this). This has never happened before.

For example, if I harvest trees, and get 100 products, the Farm Pass bonus would give me an extra 50 products. Without fail. Until now. Now, I get the 100 products, but not the 50. EVER.

See attachments.

Thanks,
Christi

Taz D
Oct 13 2024, 10:16 PM
Hi Taz,

Thanks for always replying so quickly. I appreciate how everyone is always quick to offer help.

For that job I completed (that you mentioned), it was not a neighbor or a buddy. I DID see the chest indicating a bonus. What I did NOT get was the Farm Pass bonus products. I KNOW it says a 50% chance of getting extra (fill in the blank) when being hired or hiring for... My experience, however, is that you DO get 50% more of whatever you're harvesting as a Farm Pass bonus. I got that when harvesting fish and chopping trees. I do NOT get that (ever) when harvesting trees, flowers, or crops, despite having way surpassed those levels in Farm Pass goals. Here are two screen shots. All I did was harvest the trees on these farms (non-neighbor, non-buddy) and I got no Farm Pass bonus (like last time when I first posted about this). This has never happened before.

For example, if I harvest trees, and get 100 products, the Farm Pass bonus would give me an extra 50 products. Without fail. Until now. Now, I get the 100 products, but not the 50. EVER.

See attachments.

Thanks,
Christi
Hi Christi,
You will not see the Farm Pass rewards extra as part of the bonus. It is included it the amount you harvest, so if you harvest 100 trees you get 50 from the harvest and a 50% chance to get an extra, but will be in the total for that and not shown as the bonus part. As I said you get a only get a 50% chance to get an extra. That does not mean you will always get it for every one you harvest.


If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

WSU Rocker
Oct 22 2024, 01:23 PM
Hi Christi,
You will not see the Farm Pass rewards extra as part of the bonus. It is included it the amount you harvest, so if you harvest 100 trees you get 50 from the harvest and a 50% chance to get an extra, but will be in the total for that and not shown as the bonus part. As I said you get a only get a 50% chance to get an extra. That does not mean you will always get it for every one you harvest.


If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Taz,

I never got the response e-mail after I submitted it. Should I resubmit? Can you tell if it was received?

Thanks,
Christi

Taz D
Oct 22 2024, 01:36 PM
Taz,

I never got the response e-mail after I submitted it. Should I resubmit? Can you tell if it was received?

Thanks,
Christi
Hi Christi,
We do not have access to anything with Support. I will contact sthem and see if they got your ticket and responded. If they have and you didn't get their response I will ask them to contact you again.


Did you check you spam folder for an email from Support@slashkey.com?

WSU Rocker
Oct 22 2024, 04:51 PM
Hi Christi,
We do not have access to anything with Support. I will contact sthem and see if they got your ticket and responded. If they have and you didn't get their response I will ask them to contact you again.


Did you check you spam folder for an email from Support@slashkey.com?

I did check it a day or so after I sent the message initially, but didn't see anything then. I just checked it now and I have a response from them. Thanks for reminding me to check again.

Here's their response in case anyone else has this issue (although, from what Rob says, that's doubtful). :)

Hi There,

Sorry for the delay, i have tested every scenario and could not reproduce it. I got rewards for all jobs i worked. Also, i have never had another complaint about this. so looks like it might be unique to you as i would think someone else would have noticed, they always do.

Try clearing your browsers cache files, and memcache. It will be a little slower to load than normal on the first load after clearing the cache, but will be much faster the next time.



Rob

Slashkey Support Manager

Now I just need to remember how to clear memcache. LOL

Thanks for your help,
Christi

Taz D
Oct 22 2024, 04:56 PM
I did check it a day or so after I sent the message initially, but didn't see anything then. I just checked it now and I have a response from them. Thanks for reminding me to check again.

Here's their response in case anyone else has this issue (although, from what Rob says, that's doubtful). :)

Hi There,

Sorry for the delay, i have tested every scenario and could not reproduce it. I got rewards for all jobs i worked. Also, i have never had another complaint about this. so looks like it might be unique to you as i would think someone else would have noticed, they always do.

Try clearing your browsers cache files, and memcache. It will be a little slower to load than normal on the first load after clearing the cache, but will be much faster the next time.



Rob

Slashkey Support Manager

Now I just need to remember how to clear memcache. LOL

Thanks for your help,
Christi
Hi Christi,
For Memcache clearing:

Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)

WSU Rocker
Oct 22 2024, 05:48 PM
Hi Christi,
For Memcache clearing:

Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.


For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached (https://apps.slashkey.com/farmtown/play/?do=clear_memcached&fbclid=IwAR3BrCc0j9FYnbN5sAH--5hYPhl1V2FweGDHq_8aRKSvAGK1hpjJZpAcq04)

Thanks for the directions. I tried it, it did made no difference in Chrome or Edge. I will update Support. I'm guessing I will just have to wait until November Farm Pass is released and then see what happens then. Weird!

LisaScobee
Oct 23 2024, 04:45 PM
What time US Eastern/Pacific time does the Farm Town "day" begin? Going to be traveling on US Eastern Time on the first and wanting to make sure I get the farm pass purchase done ASAP that day.

Also, is there a way to permanently set a font type/color or will that need to be done each time I post a message?

Thx.

Taz D
Oct 23 2024, 04:50 PM
What time US Eastern/Pacific time does the Farm Town "day" begin? Going to be traveling on US Eastern Time on the first and wanting to make sure I get the farm pass purchase done ASAP that day.

Also, is there a way to permanently set a font type/color or will that need to be done each time I post a message?

Thx.
Hi Lisa,
The Farm Pass day starts at midnight Eastern time.


As you have been answered several times no there isn't any way for you to set the font type/color. It is set for all and there are no individual settings for those.

LisaScobee
Oct 23 2024, 04:51 PM
Hi Lisa,
As you have been answered several times no there isn't any way for you to set the font type/color. It is set for all and there are no individual settings for those.


Time to take a FT break...

LisaScobee
Nov 01 2024, 12:48 AM
I didn't get the chance to earn all the Farm Pass rewards (the buildings) before the end of the month. Is there a way to do that now? If not, please suggest to the devs that they add those items to the store the next month after the Farm Pass.

marymarcel
Nov 01 2024, 06:21 AM
I didn't get the chance to earn all the Farm Pass rewards (the buildings) before the end of the month. Is there a way to do that now? If not, please suggest to the devs that they add those items to the store the next month after the Farm Pass.

Hi Lisa :)

No, that is not possible.

You can suggest this yourself using the Suggestions section.

You can't start a new thread there but you can post in a thread that fits with your idea.

This is the link to Suggestions section where you will find an open thread for Farm Pass ideas:
https://www.slashkey.com/forum/forumdisplay.php?f=2

Pegasus_III
Nov 04 2024, 06:14 AM
Good morning! The farm pass this morning has "Water 21 Lotus using the watering can" as a daily goal. I did not have any lotus on my quest farm (23). I added 30 Lotus to the farm and then watered them with the watering can. The Farm Pass did not register the fact that I watered 30 as completing the daily goal. Thoughts?

marymarcel
Nov 04 2024, 06:25 AM
Good morning! The farm pass this morning has "Water 21 Lotus using the watering can" as a daily goal. I did not have any lotus on my quest farm (23). I added 30 Lotus to the farm and then watered them with the watering can. The Farm Pass did not register the fact that I watered 30 as completing the daily goal. Thoughts?

Hi Pegasus :)

When you buy flowers and place them on your farms they are already fully watered.
If you hover your mouse on the flowers you can see all blue drops which means they are watered.

If you are superneighbor for someone who allowed you to do their flowers, then see if they have lotus and they need water.

Pegasus_III
Nov 04 2024, 07:36 AM
Hi Mary. The fully watered does not show when I purchase the flowers. I watered them and then they showed fully watered. That said, I suspect the fact that the flowers come fully watered (but not showing) is the answer. I worked a neighbors farm for which I'm SN and the watering registered correctly. Thanks for posting the answer! Appreciate all you do!

marymarcel
Nov 04 2024, 11:02 AM
Hi Mary. The fully watered does not show when I purchase the flowers. I watered them and then they showed fully watered. That said, I suspect the fact that the flowers come fully watered (but not showing) is the answer. I worked a neighbors farm for which I'm SN and the watering registered correctly. Thanks for posting the answer! Appreciate all you do!

Hi Pegasus :)

I tested that before answering you just in case something had changed. But nop, as soon as you place a flower on the farm, it shows the fully drops.

So great you were able to complete your goal and thanks for letting us know :)

tmoulder
Nov 06 2024, 09:37 AM
If I have a Season Pass goal to work on other farmers facilities and they are a Super Neighbor and when I go to their farm to work their facilities I do not actually work the facility named in the Season Pass goal, rather the mayor works that particular facility for me I only get credit for working the facility once, however, If while I am there working the neighbor's facilities I actually work the facility named in the Season Pass goal myself I get credit for every product in the facility that I work -- normally it would be 8 (not 1).

Is this working as designed? I know that it is working as coded.

I think I should always get credit for every product in the facility that I work, whether it is actually me or the mayor that does the work. After all, I have no control over whether I actually work the facility or the mayor works the facility.

Tom Moulder

Taz D
Nov 06 2024, 09:54 AM
If I have a Season Pass goal to work on other farmers facilities and they are a Super Neighbor and when I go to their farm to work their facilities I do not actually work the facility named in the Season Pass goal, rather the mayor works that particular facility for me I only get credit for working the facility once, however, If while I am there working the neighbor's facilities I actually work the facility named in the Season Pass goal myself I get credit for every product in the facility that I work -- normally it would be 8 (not 1).

Is this working as designed? I know that it is working as coded.

I think I should always get credit for every product in the facility that I work, whether it is actually me or the mayor that does the work. After all, I have no control over whether I actually work the facility or the mayor works the facility.

Tom Moulder
Hi Tom,
I moved your post to the thread about the Farm Pass,
The seasonal goal for working the facility is the facility itself and you only get 1 regardless of how many products are in the facility.

corogirl
Nov 06 2024, 01:33 PM
One of my goals is to load 25 toddler swings into the Playground Gear factory. I can't find this factory anywhere??

marymarcel
Nov 06 2024, 01:50 PM
One of my goals is to load 25 toddler swings into the Playground Gear factory. I can't find this factory anywhere??

Hi corogirl :)

You have 49 Playground Gear Factories.

Please go to any of your farms and click in the yellow tool box. You can put a check mark to Show Regular facilities option in your preferences, the wrench.

Then click in the magnifying glass. You will see a window to type the name of the factory you are looking for.

After typing the name, put a check mark to Hide non matching items. Then click in the green check mark.

lynnetimpeiro@msn.com
Nov 23 2024, 08:18 PM
Have Farm Pass quest to load license plate holder into Realtor Shop. For some reason, the Realtor Shop license holder says that I need to load 8 more (this has been since yesterday). I've loaded a lot more than 8. I went into the Realtor Supplies Fac to see what was wrong and got message that I need "1 more Brass Sheet and 1 more Brass sheet" (took screenshot but don't know how to put it in here). I checked metal mill and it shows I have 3,300+ brass sheets in storage. Am I doing something wrong? I have again started everything up but shouldn't it take the 1 brass sheet (or 2) from the storage? I'm just getting confused. Thank you for your help.

Taz D
Nov 23 2024, 08:39 PM
Have Farm Pass quest to load license plate holder into Realtor Shop. For some reason, the Realtor Shop license holder says that I need to load 8 more (this has been since yesterday). I've loaded a lot more than 8. I went into the Realtor Supplies Fac to see what was wrong and got message that I need "1 more Brass Sheet and 1 more Brass sheet" (took screenshot but don't know how to put it in here). I checked metal mill and it shows I have 3,300+ brass sheets in storage. Am I doing something wrong? I have again started everything up but shouldn't it take the 1 brass sheet (or 2) from the storage? I'm just getting confused. Thank you for your help.
Hi Lynnetimpeiro,
I moved your post to the thread for the Farm Pass goals. According to your Farm Pass Goal you need to load 227 in the Realtor Shop of which you have done 128. Each batch of those are 40 and you only have 32 in your storage. You can only load a whole batch of 40. You can not load the 32 in your storage because you need 8 more in there to make a complete batch.

As far as the brass sheets try restarting your farms and then see if you can load more of the license holders in the Realtor Supplies. I also suggest you store any in that which you have complete so you can add them to your Realtor Shop.

lynnetimpeiro@msn.com
Nov 24 2024, 03:35 PM
Thank you Taz!! I had to give it up yesterday.

Serenity Dilsworth
Dec 07 2024, 05:44 AM
On this months farm pass, I just earned the Log House decoration, it said my inventory storage was full, so I cleaned out my storage. I would really like to have the Log House. Are you able to help me?

Thanks,
Serenity Dilsworth AKA Owl of MerryMeet Farms

Serenity Dilsworth
Dec 07 2024, 07:07 AM
I did get it, I had to reboot. Problem solved. Have a great day y'all!

Serenity Dilsworth AKA Owl of MerryMeet Farms

JohnAlbertini
Dec 09 2024, 03:03 PM
Very OFTEN when trying to select Pass Rewards it refuses to accept the option "Stored Amount" and returns the list to alphabetical.

Now I just did it and it worked AFTER it didn't work so I closed the reward screen closed the farm reopened the farm and the reward screen???

marymarcel
Dec 09 2024, 03:08 PM
Very OFTEN when trying to select Pass Rewards it refuses to accept the option "Stored Amount" and returns the list to alphabetical.

Now I just did it and it worked AFTER it didn't work so I closed the reward screen closed the farm reopened the farm and the reward screen???

Hi John :)

That is strange as it is set to Stored amount by default meaning that when you try a reward, it will show you the Stored amount not other option unless you select it.

Please try clearing your memcache, link below. A new window will open with a short list of unsettings. Close your farm in all tabs you have it open. Then reopen your game.
https://apps.slashkey.com/farmtown/play/?do=clear_memcached

WSU Rocker
Dec 12 2024, 09:17 PM
Hey there,

Question to see if anyone else is experiencing this.

For the last two days (Thursday and Wednesday), after all 3 daily goals were done, I would get 3 NEW daily goals during the middle of the day. Today it happened around 2pm Arizona time. I was alerted this happened when it told me I had completed a FP goal (displaying the red star on the icon) and when I clicked on it confused because I had already completed all of the daily goals, I saw I had 3 new goals, and one had registered as now being complete.

I'm not complaining. :-) It's just weird and I don't see anyone else asking the same question. I know that additional Farm Pass 2 goals will be coming, but these are not goals that I haven't seen before (send x number of gifts to others, chope x number of trees, etc). And it's not the 15th yet.

Anyone heard of this?

Thanks,
Christi

Taz D
Dec 12 2024, 09:29 PM
Hey there,

Question to see if anyone else is experiencing this.

For the last two days (Thursday and Wednesday), after all 3 daily goals were done, I would get 3 NEW daily goals during the middle of the day. Today it happened around 2pm Arizona time. I was alerted this happened when it told me I had completed a FP goal (displaying the red star on the icon) and when I clicked on it confused because I had already completed all of the daily goals, I saw I had 3 new goals, and one had registered as now being complete.

I'm not complaining. :-) It's just weird and I don't see anyone else asking the same question. I know that additional Farm Pass 2 goals will be coming, but these are not goals that I haven't seen before (send x number of gifts to others, chope x number of trees, etc). And it's not the 15th yet.

Anyone heard of this?

Thanks,
Christi
Hi Christi,
The daily goals are only changed at midnight eastern time, so should be around 10 PM for you. If you are seeing them change earlier then please check your date/time on your computer as the game uses that for timings. I just checked your farm pass and I see all of you daily goals completed. They are make something with vodka, gifts and harvest trees.

WSU Rocker
Dec 13 2024, 11:42 AM
Hi Christi,
The daily goals are only changed at midnight eastern time, so should be around 10 PM for you. If you are seeing them change earlier then please check your date/time on your computer as the game uses that for timings. I just checked your farm pass and I see all of you daily goals completed. They are make something with vodka, gifts and harvest trees.

Taz,

I know that's how the daily goals NORMALLY work, but what I'm describing is not the norm. I get the new goals at 10pm AZ time AND during the middle of the day the last two days. I will see if it happens again today.

My computer time is correct, as well.

I will comment if this happens again, but I can't believe I'm the only player experiencing this. And it doesn't seem to negatively affect prizes. November's FP was weird for me, too, in a different way. Maybe I'm getting all the weird things happening because the universe knows I'm an IT Business Analyst and I notice/troubleshoot software issues for a living. LOL

Thanks,
Christi

Taz D
Dec 13 2024, 11:50 AM
Taz,

I know that's how the daily goals NORMALLY work, but what I'm describing is not the norm. I get the new goals at 10pm AZ time AND during the middle of the day the last two days. I will see if it happens again today.

My computer time is correct, as well.

I will comment if this happens again, but I can't believe I'm the only player experiencing this. And it doesn't seem to negatively affect prizes. November's FP was weird for me, too, in a different way. Maybe I'm getting all the weird things happening because the universe knows I'm an IT Business Analyst and I notice/troubleshoot software issues for a living. LOL

Thanks,
Christi
Hi Christi,
The only thing I can suggest is you contact Support as we have had no other reports of this.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

JohnAlbertini
Dec 22 2024, 05:31 AM
When will we get the new season goals? It IS a new week!

marymarcel
Dec 22 2024, 06:25 AM
When will we get the new season goals? It IS a new week!

Hi John :)

If you didn't get the seasonal goals, please close your game and then reopen it or run memcache.
Memcache link is below your game screen.

Amber Leigh
Dec 29 2024, 01:49 PM
I am not noticing any privileges benefits this month for having purchased a farm pass. In the past, it has been pronouncingly obvious.

When clicking on the Privileges tab, the only item illuminated is allowing a neighbor to work at my non-workable facilities. Everything else remains dull.

I just kept thinking I should pay closer attention so I'd see it. So, finally, I did notice there hasn't been a change. :(

marymarcel
Dec 29 2024, 01:55 PM
I am not noticing any privileges benefits this month for having purchased a farm pass. In the past, it has been pronouncingly obvious.

When clicking on the Privileges tab, the only item illuminated is allowing a neighbor to work at my non-workable facilities. Everything else remains dull.

I just kept thinking I should pay closer attention so I'd see it. So, finally, I did notice there hasn't been a change. :(

Hi Amber Leigh :)

You do not have to click in Privilages button, you need to click in Rewards button.

You have collected the last Rewards but all the previous ones are not collected yet included some farm cash.

At the bottom of the Rewards screen there is a white bar. You probably have it all to the right. Take it to the right and check which Rewards you have not got yet. They are the one which have not the green check mark and say "Claim".

LisaScobee
Jan 02 2025, 12:32 AM
I justs harvested WAY more than the required number of animals for my daily goal and DID NOT get credit.

Taz D
Jan 02 2025, 12:41 AM
I justs harvested WAY more than the required number of animals for my daily goal and DID NOT get credit.
Hi Lisa,
I moved your post to the thread about the farm pass. I don't know what happened but the farm pass for you does not show andy done. Did you harvest those before opening the farm pass to see what the new goals were? If so then what you did before looking at the goals would not count.

LisaScobee
Jan 02 2025, 01:16 AM
I haven't reached any goals yet and most likely harvested before openeing January FP. About to get annoyed. Not a good way to start the year.

Hi Lisa,
I moved your post to the thread about the farm pass. I don't know what happened but the farm pass for you does not show andy done. Did you harvest those before opening the farm pass to see what the new goals were? If so then what you did before looking at the goals would not count.

josekmr001
Jan 07 2025, 05:53 AM
For the past few days, I have unloaded ships as part of a quest. I have failed to receive credit for 3 ships. Is there a problem?

marymarcel
Jan 07 2025, 10:40 AM
For the past few days, I have unloaded ships as part of a quest. I have failed to receive credit for 3 ships. Is there a problem?

Hi josekmr :)

I moved your post to the thread about Farm Pass.

I just checked your farm pass and your seasonal goal for unloading ships is showing 6/10 at this time.

Remember you have to unload your own ships and you have time till the end of the month.

wvmilkman
Jan 08 2025, 04:36 PM
The date of the most recent season goals for the farm pass has come and gone and no new ones have appeared on my farm pass screen. My season goals are completely blank, and the only thing I see is "new goals coming up in 6 days." I would really like to have the goals that were supposed to come up a couple of days ago but they're not there. Since this is a premium feature, I would really like to be able to use it. What gives? Has anyone else had this problem?

Taz D
Jan 08 2025, 05:03 PM
The date of the most recent season goals for the farm pass has come and gone and no new ones have appeared on my farm pass screen. My season goals are completely blank, and the only thing I see is "new goals coming up in 6 days." I would really like to have the goals that were supposed to come up a couple of days ago but they're not there. Since this is a premium feature, I would really like to be able to use it. What gives? Has anyone else had this problem?
Hi wvmilkman,
Please restart your farms and check again. I have the new ones for the second week.

Vivienne57
Jan 11 2025, 06:34 AM
Why oh why would you create a 'daily' farm pass goal that is setting farmers up to fail Why ask to harvest a 3 day crop in a daily goal that does not make any sense. It would be pure luck that any farmer would have a 3 day Thyme planted and ready to harvest!!!!!!!!!!!!!!

marymarcel
Jan 11 2025, 06:55 AM
Why oh why would you create a 'daily' farm pass goal that is setting farmers up to fail Why ask to harvest a 3 day crop in a daily goal that does not make any sense. It would be pure luck that any farmer would have a 3 day Thyme planted and ready to harvest!!!!!!!!!!!!!!

Hi Vivienne :)

If you want to make a suggestion, please post it in our Suggestion section where we have all ideas grouped by theme for the developers to read.

You cant open a new thread there, but you can post as a reply to a thread that fits with your idea.

This is the link to Suggestions:
https://www.slashkey.com/forum/forumdisplay.php?f=2

kellyorz
Jan 31 2025, 02:32 AM
I do the Farm Pass every month. Many times, when I have a choice of spinning for additional products, some choices are still grayed out from previous months. Who can I contact when this happens?

marymarcel
Jan 31 2025, 06:43 AM
I do the Farm Pass every month. Many times, when I have a choice of spinning for additional products, some choices are still grayed out from previous months. Who can I contact when this happens?

Hi kellyorz :)

Are you sure they are from previous months? Some items show up in more than one reward so that could confuse you.

Just in case, here are some suggestions for you to try.

Check that your time and date in your computer are correct, if they are not then some issues could occur.

If you are using a saved link in your computer to enter the game, please do not use it. Instead, click in the following link and type your credentials.
https://apps.slashkey.com/farmtown/login

You can also try the memcache link which is at the bottom of the game screen page. It says Clear Memcache
A new window with a short list of unsettings will show up. Close that window and reenter the game.

We will get a new Farm Pass tomorrow, so you can try these suggestions before opening the new Farm Pass for February.

If you still have problems with the February Farm Pass, then please contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Denise Dianna
Jan 31 2025, 06:28 PM
I do the Farm Pass every month. Many times, when I have a choice of spinning for additional products, some choices are still grayed out from previous months. Who can I contact when this happens?

I have had this happen too. I thought it was a feature not a bug. We should have a new farm pass tomorrow. I will try the suggestions if it happens again.

Palmarina
Feb 06 2025, 12:30 AM
Hi!
For a few days now I noticed that, when opening the Farm Pass to see the new goals of that day, all goals for accepting/sending gifts, bonuses and ingredients are checked as if they are already completed. When I go to another farm or go to a neighbour and come back to my own farm the check mark is gone and I can work to reach that goal.
That is very odd! Is this a bug?

marymarcel
Feb 06 2025, 06:50 AM
Hi!
For a few days now I noticed that, when opening the Farm Pass to see the new goals of that day, all goals for accepting/sending gifts, bonuses and ingredients are checked as if they are already completed. When I go to another farm or go to a neighbour and come back to my own farm the check mark is gone and I can work to reach that goal.
That is very odd! Is this a bug?


Hi Palmarina :)

My husband has had that kind of goals the last few days and did not see check marks when opening the farm pass for the day.

Please clear your memcache, you have the link below the game screen where it says Clear Memcache in blue.
Also check that your date and time are correct in your computer.

If the problem continues, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Palmarina
Feb 06 2025, 12:00 PM
Hi Marymarcel,
I clear memcache almost every day and yes time and date are correct on my laptop.
I will contact support.
Thank you.


Hi Palmarina :)

My husband has had that kind of goals the last few days and did not see check marks when opening the farm pass for the day.

Please clear your memcache, you have the link below the game screen where it says Clear Memcache in blue.
Also check that your date and time are correct in your computer.

If the problem continues, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

FarmerABC
Feb 06 2025, 09:15 PM
Hi!
For a few days now I noticed that, when opening the Farm Pass to see the new goals of that day, all goals for accepting/sending gifts, bonuses and ingredients are checked as if they are already completed. When I go to another farm or go to a neighbour and come back to my own farm the check mark is gone and I can work to reach that goal.
That is very odd! Is this a bug?

I've had the exact thing happen too. But since it has happened a couple times, I've just been closing and reopening the Farm Pass as soon as I look at the goals.

fiddlr49
Feb 08 2025, 07:04 AM
Hi,
Farm pass required me to harvest 150 rabbits and I did but it only counted 50. Also the pie chart is not accurate often. It will say you have 50 orchids or something and you really have 25. I know it’s difficult to have everything work right and appreciate any help.
Thank you
Catlover

Taz D
Feb 08 2025, 09:25 AM
Hi,
Farm pass required me to harvest 150 rabbits and I did but it only counted 50. Also the pie chart is not accurate often. It will say you have 50 orchids or something and you really have 25. I know it’s difficult to have everything work right and appreciate any help.
Thank you
Catlover
Hi Catlover,
It will only give you exactly how many rabbits you actually have. If you want us to check this you will have to provide your farms ID number. You can find that at the bottom of your farms page. It says User ID.


For the Farm Stats if you have the box checked at the bottom of that to Include products due to fertilizer, baits, bonuses then it will show you all of those and not just the exact number of an item that you have.

Lulou
Feb 08 2025, 09:46 AM
I don't see where to post this.....In the Farm Pass daily goals it asks me to complete 2 regular quests. How do I do that when I can only do 1 quest in 24 hours? I do the quests daily and collect the coins when done. Does it expect me to just hold them on the off chance that I get such a goal? That would hardly seem fair....so I'm stumped..... Thanks for any help!

Taz D
Feb 08 2025, 09:56 AM
I don't see where to post this.....In the Farm Pass daily goals it asks me to complete 2 regular quests. How do I do that when I can only do 1 quest in 24 hours? I do the quests daily and collect the coins when done. Does it expect me to just hold them on the off chance that I get such a goal? That would hardly seem fair....so I'm stumped..... Thanks for any help!
Hi Lulou,
You can start a quest every 20 hours not 24. The only way to complete 2 within a day is if you have one that can't be completed in one day then you would be able to complete 2. The goals are selected randomly and completing 2 though harder is possible.

fibberj
Feb 13 2025, 08:25 AM
Just had 2 farm pass rewards disappear, did not delete and they are not in storage 1 was definitely a house not sure of the other but there is a open spot where something was

Taz D
Feb 13 2025, 09:29 AM
Just had 2 farm pass rewards disappear, did not delete and they are not in storage 1 was definitely a house not sure of the other but there is a open spot where something was
Hi Fibberj,
We do not have any way to check those without knowing their names and what farm they were on. It is possible that you have reached the limit on what you have on the farm or farms they were on and those may have been dropped because of that. Also we have no way to replace them.
If you wish you may contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

MOM GLENDA
Feb 13 2025, 11:29 AM
where did my post go about giving my super cash.also i asked you about why i do not have 2 of the coins facilys in the ncc.i own 3 of one 2 of the other.got just one of each showing

Taz D
Feb 13 2025, 11:32 AM
where did my post go about giving my super cash.also i asked you about why i do not have 2 of the coins facilys in the ncc.i own 3 of one 2 of the other
Hi Mom Glenda,
When you can't find your posts use the instructions in the following link to find them:
https://www.slashkey.com/forum/showthread.php?t=594766


Both of those posts were answered on the following page link:
https://www.slashkey.com/forum/showthread.php?t=648270&page=80

iceberg
Feb 13 2025, 12:32 PM
I've had the exact thing happen too. But since it has happened a couple times, I've just been closing and reopening the Farm Pass as soon as I look at the goals.
I have had the same thing happen as late as today.

Taz D
Feb 13 2025, 12:43 PM
I have had the same thing happen as late as today.
Hi Iceberg,
They have not been able to duplicate this. The only thing you can do is to restart your farms to get that to come up correctly.

pdsegida
Feb 14 2025, 10:00 PM
I would love to know where to go to find farm pass 2 on my page in farmtown.

Taz D
Feb 14 2025, 10:15 PM
I would love to know where to go to find farm pass 2 on my page in farmtown.
Hi pdsegida,
I moved your post from the Suggestions section to be able to answer you. Please do not post questions in the Suggestion section as that is only for suggesting changes to the game.


You will not see the Farm Pass 2 until midnight Eastern Time tonight. The release date is the 15th.

SirMatthew KC
Feb 15 2025, 03:10 AM
I didn't see a Farm Pass 2 thread.
I keep getting the following error. Click on the photo, I made it HUGE.
26218

It says "You cannot buy any more {item_group} {limit_ttl_stmt}. I am far from my limit.

marymarcel
Feb 15 2025, 06:27 AM
I didn't see a Farm Pass 2 thread.
I keep getting the following error. Click on the photo, I made it HUGE.
26218

It says "You cannot buy any more {item_group} {limit_ttl_stmt}. I am far from my limit.

Hi SirMatthew :)

We dont have a thread for Farm Pass 2

Please clear your memcache, you have the link below the game screen where it says Clear Memcache.
Then reopen your game and check if you continue getting that message.

If so, then explain us when you get it. Tell us step by step what you did to get that message.
Thanks!

lineking
Feb 15 2025, 08:27 AM
Watered with the sprinkling can some pink tulips and got no credit on farm pass 2! Something's wrong! HELP!

Early Girl
Feb 15 2025, 08:39 AM
Curious, how does one buy SF products from an avatar without using their TW? Are we supposed to just message players to see if they will sell us anything? I hope not, because I have had to beg people to take good stuff for free from the SF.

Taz D
Feb 15 2025, 08:58 AM
Watered with the sprinkling can some pink tulips and got no credit on farm pass 2! Something's wrong! HELP!
Hi Lineking,
Your goal is not to water pink tulips but is to water tulips they are 2 different flower types in the game.

Early Girl
Feb 15 2025, 09:04 AM
Another question. Did I read that the paid privileges are stacked on top of each other between both Farm Passes. Does that mean will have the ability to have 2 people work our non-workables each week? And that we will have a 100% chance with getting an extra fish with that privilege? Finally, what does "finish an ongoing facility quest step 2 times each week"?

Taz D
Feb 15 2025, 09:07 AM
Another question. Did I read that the paid privileges are stacked on top of each other between both Farm Passes. Does that mean will have the ability to have 2 people work our non-workables each week? And that we will have a 100% chance with getting an extra fish with that privilege? Finally, what does "finish an ongoing facility quest step 2 times each week"?
Hi Early Girl,
Yes the priveleges that are the same will add up together when you have both. In the privileges tab has an option in the top right to show combined privileges.
The quest privileges have not been released yet so they are not working yet.

Taz D
Feb 15 2025, 09:18 AM
Curious, how does one buy SF products from an avatar without using their TW? Are we supposed to just message players to see if they will sell us anything? I hope not, because I have had to beg people to take good stuff for free from the SF.
Hi Early Girl,
Your goal does not say it has to be SF products. It just says to buy products from another player directly in the trading market.

frostbiteagain
Feb 15 2025, 01:26 PM
On the 2nd farm pass, if you need to sell Super Facility products, do you have to click on someone's avatar and ask them to buy? If so, how do you stop people from buying the products before you can offer them?
I got credit for 2 of the items I sold, but the rest were purchased before I could offer them to someone and I did not get credit for them.

marymarcel
Feb 15 2025, 01:40 PM
On the 2nd farm pass, if you need to sell Super Facility products, do you have to click on someone's avatar and ask them to buy? If so, how do you stop people from buying the products before you can offer them?
I got credit for 2 of the items I sold, but the rest were purchased before I could offer them to someone and I did not get credit for them.

Hi frostbiteagain :)

When you get the new Farm Pass 2 goals, be sure to hover your mouse on the goal and read the instructions in the tooltip.

If you have to sell Super Facility products at market, then dont fill your Trading Warehouse as you need to sell to an avatar.
Go the the Trade Marketplace, you can click in the green SF button to your right which means you are selling products.

Remember that in this kind of goals you have to get a profit when selling, so you cant give them for free or at market place, but you can sell them at 10% above market price.

Some avatars will show with a light green background which means they are buying.
You can click in the avatar and then choose sell products to.......

In the next screen, remember to select super facility products, the mark up above market price and send the offer.

Early Girl
Feb 15 2025, 01:46 PM
Hi Early Girl,
Your goal does not say it has to be SF products. It just says to buy products from another player directly in the trading market.

My Task says: "Buy online 505 Super Facility products at the Trade Market Place" (Trade Directly with an avatar, not using the Trade Warehouse). So the task does say it has to be SF products. I tried doing it in person in the TM, but how can I buy or even know they have SF products without the TW?

GRB
Feb 15 2025, 01:49 PM
Sorry if this has been asked and answered:
I have a FARM PASS #2 Goal that I don't understand what to do.

"BUY ONLINE 6.363 REGULAR PRODUCTS AT THE TRADE MARKETPLACE"
"REWARD: 50 POINTS"
"(TRADE DIRECTLY WITH AN AVATAR, NOT USING THE TRADING WAREHOUSE"

marymarcel
Feb 15 2025, 01:53 PM
My Task says: "Buy online 505 Super Facility products at the Trade Market Place" (Trade Directly with an avatar, not using the Trade Warehouse). So the task does say it has to be SF products. I tried doing it in person in the TM, but how can I buy or even know they have SF products without the TW?

Hi Early Girl :)

Taz is not available at this moment.

You can go to the trade market and use the light green button to your right which means you are buying products.
You can also state you are buying super facility products or let them the other avatars know what you need to buy.

Please remember that the avatar selling you the super facility products could have a goal to sell them. And that kind of goals ask to make a profit when selling, so the offer will not be for Free or at Market price.

marymarcel
Feb 15 2025, 02:00 PM
Sorry if this has been asked and answered:
I have a FARM PASS #2 Goal that I don't understand what to do.

"BUY ONLINE 6.363 REGULAR PRODUCTS AT THE TRADE MARKETPLACE"
"REWARD: 50 POINTS"
"(TRADE DIRECTLY WITH AN AVATAR, NOT USING THE TRADING WAREHOUSE"

Hi GRB :)

You have to go to the Trade Marketplace.

Regular products are crops, tree logs, fruits, fish, animal products and flowers.

On the right click in the light green button which means you are buying.

You can also let the other avatars know that you need to buy regular products for your farm pass.
Usually, the avatars with a green background are the ones selling products and any of them will be able to send you an offer.
Review it and then accept if you agree.

You have more information in the following link:
https://www.slashkey.com/forum/showthread.php?p=6302934#post6302934

Early Girl
Feb 15 2025, 02:07 PM
Hi Early Girl :)

Taz is not available at this moment.

You can go to the trade market and use the light green button to your right which means you are buying products.
You can also state you are buying super facility products or let them the other avatars know what you need to buy.

Please remember that the avatar selling you the super facility products could have a goal to sell them. And that kind of goals ask to make a profit when selling, so the offer will not be for Free or at Market price.

Thanks Mary - so I have to just hope, and/or beg.

marymarcel
Feb 15 2025, 02:13 PM
Thanks Mary - so I have to just hope, and/or beg.

No beg, I had the same goal and there were lot of "green" avatars waiting to sell and also, this is a social game, so it is nice to talk to the others :)

Early Girl
Feb 15 2025, 02:29 PM
Well, I have had great SF's before and can't even get people to take free stuff. Now, whole new problem - can't stay on online! c20,W21. Yes, I've cleared the meme and reloaded.

marymarcel
Feb 15 2025, 02:31 PM
Well, I have had great SF's before and can't even get people to take free stuff. Now, whole new problem - can't stay on online! c20,W21. Yes, I've cleared the meme and reloaded.

We have already contacted the developers about this.

Please be patient while they fix the problem.

ahutchinson1982
Feb 15 2025, 03:12 PM
On my Farm Pass 1 i have to do 11 co-op quest (season Goal) ok no problem finished 1 got credit for it.. Collecting a 2nd one and NO CREDIT for the 2nd one :(

Taz D
Feb 15 2025, 03:28 PM
On my Farm Pass 1 i have to do 11 co-op quest (season Goal) ok no problem finished 1 got credit for it.. Collecting a 2nd one and NO CREDIT for the 2nd one :(
Hi ahutchinson,
I moved your post to the Help & Support thread about the farm pass as this has nothing to do with the current release.
You will need to provide your account ID for us to check on this. You can find that at the bottom of your farms page where it says User Account.

Auntie Al
Feb 15 2025, 04:20 PM
Question:
If we work offline and harvest or fish, will our work be saved? TY

Taz D
Feb 15 2025, 04:24 PM
Question:
If we work offline and harvest or fish, will our work be saved? TY
Hi Auntie Al,
Yes any work you do will be saved. The only thing you can not do is see or chat with others.

Auntie Al
Feb 15 2025, 04:32 PM
Ty! I'll get to it.

frostbiteagain
Feb 15 2025, 04:47 PM
thank you MaryMarcel

marymarcel
Feb 15 2025, 04:49 PM
thank you MaryMarcel

You are welcome frostbiteagain :)

Florence Castleberry
Feb 15 2025, 09:24 PM
Hi SirMatthew :)

We dont have a thread for Farm Pass 2

Please clear your memcache, you have the link below the game screen where it says Clear Memcache.
Then reopen your game and check if you continue getting that message.

If so, then explain us when you get it. Tell us step by step what you did to get that message.
Thanks!
MaryMarcel,
Thanks. It was apparently corrected later, because even though I did NOT go over my limit, within a few hours (someone told me it said 6 hrs) I was able to buy things again and suddenly all the failed attempts to buy must have counted because my goals were all done. It was probably just a glitch.
(Sorry for Confusion, this is Matt! I forgot who I was when I opened the forum in this browser!)

Lin Greenthumb
Feb 15 2025, 09:43 PM
I claimed the "Gift 1 FarmCash to 5 neighbors" reward in Farm Pass One. I know for a fact at least 3 of the 5 DID NOT receive it. I am not sure of the other two, but wager they will say the same.

Taz D
Feb 15 2025, 09:49 PM
I claimed the "Gift 1 FarmCash to 5 neighbors" reward in Farm Pass One. I know for a fact at least 3 of the 5 DID NOT receive it. I am not sure of the other two, but wager they will say the same.
Hi Lin Greenthumb,
I moved your post to the Help & Support thread about the Farm Pass as this doesn't have any thing to do with the current release part. Please note that if they have already received 3 farm cash from the farm pass then they will not get it.

SirMatthew KC
Feb 15 2025, 10:12 PM
I claimed the "Gift 1 FarmCash to 5 neighbors" reward in Farm Pass One. I know for a fact at least 3 of the 5 DID NOT receive it. I am not sure of the other two, but wager they will say the same.

I have had the same situation. I remember three of five people who were to have received it but none of them have (they checked their FC log). I'm hearing from other farmers, too, about this and have encouraged them to post here or contact support.

Is there any way that this can be tracked to see if the people are getting it? I realize it's only 1FC but still, it should work.

Lin Greenthumb
Feb 15 2025, 10:17 PM
Hi Lin Greenthumb,
I moved your post to the Help & Support thread about the Farm Pass as this doesn't have any thing to do with the current release part. Please note that if they have already received 3 farm cash from the farm pass then they will not get it.

If that is the case then their name should not come up as getting it. I just asked one of them and she said she has not received ANY FC from the Farm Pass this month. She even checked the Farm Cash activity on her account and nothing shows up since her last Quest reward.

Taz D
Feb 15 2025, 10:18 PM
I have had the same situation. I remember three of five people who were to have received it but none of them have (they checked their FC log). I'm hearing from other farmers, too, about this and have encouraged them to post here or contact support.

Is there any way that this can be tracked to see if the people are getting it? I realize it's only 1FC but still, it should work.
Hi Sir Mathew,
The only way we could track it through here is if we had all of the id numbers for all of them. Avatar names would not help as they are not unique. The only thing I can suggest is to contact Support about this.

Taz D
Feb 15 2025, 10:20 PM
If that is the case then their name should not come up as getting it. I just asked one of them and she said she has not received ANY FC from the Farm Pass this month. She even checked the Farm Cash activity on her account and nothing shows up since her last Quest reward.
Hi Lin Greenthumb,
Then please contact Support about this as we have no way of tracking those. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

SirMatthew KC
Feb 15 2025, 10:25 PM
Hi Sir Mathew,
The only way we could track it through here is if we had all of the id numbers for all of them. Avatar names would not help as they are not unique. The only thing I can suggest is to contact Support about this.

Thanks, Taz. Will do!

GR8L8K8
Feb 16 2025, 12:27 AM
I hope this is the right place to post an issue, sorry if it is not....
This issue happened to me and one of my neighbors, as well, but at different times of the day. I earned enough points to send farm cash to the 5 neighbors who helped me the most. None of those neighbors received their farm cash. And, I was to be one of the recipients of the farm cash from my neighbor, but I did not receive it.

xina
Feb 16 2025, 04:21 AM
hello and goodmorning,
i also sent 5 farmcash to my neighbours and none of them got it ,another of my neighbours has the same problem
a bug???
thanks

Taz D
Feb 16 2025, 09:17 AM
I hope this is the right place to post an issue, sorry if it is not....
This issue happened to me and one of my neighbors, as well, but at different times of the day. I earned enough points to send farm cash to the 5 neighbors who helped me the most. None of those neighbors received their farm cash. And, I was to be one of the recipients of the farm cash from my neighbor, but I did not receive it.

hello and goodmorning,
i also sent 5 farmcash to my neighbours and none of them got it ,another of my neighbours has the same problem
a bug???
thanks
Hi Gr8l8k8 and Xina,
I moved your posts to the thread about the farm pass.
We are testing this.

tmlbluedove
Feb 16 2025, 09:37 AM
How is someone suppose to complete 2 regular quest in a day when you barely can do one in a day sometimes, It's take a day just to get the new quest started. I need a new one or tell them to get rid of this, this is totally going to mess me up and now I'm going to miss out on that 3 points for the day

Taz D
Feb 16 2025, 09:42 AM
How is someone suppose to complete 2 regular quest in a day when you barely can do one in a day sometimes, It's take a day just to get the new quest started. I need a new one or tell them to get rid of this, this is totally going to mess me up and now I'm going to miss out on that 3 points for the day
Hi tmlbluedove,
It depends on whether you had one from the previous day that takes more than a day to complete. It is not impossible, but is more difficult.

Lin Greenthumb
Feb 16 2025, 01:55 PM
Hi Lin Greenthumb,
Then please contact Support about this as we have no way of tracking those. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

I am not going to contact Support. I would think the Developers would be interested in this issue as it appears to be wide-spread. I now know I will not be paying for the Premium Farm Pass #2.

Taz D
Feb 16 2025, 02:14 PM
I am not going to contact Support. I would think the Developers would be interested in this issue as it appears to be wide-spread. I now know I will not be paying for the Premium Farm Pass #2.
Hi Lin Greenthumb,
We have already tested this and sent it on to the developers.

tmlbluedove
Feb 16 2025, 04:20 PM
Hi tmlbluedove,
It depends on whether you had one from the previous day that takes more than a day to complete. It is not impossible, but is more difficult.

I had the same one Yesterday but it was for 1, so that's what makes it even harder, wish they won't do back to back like that, or make it all quest not just one type

Taz D
Feb 16 2025, 04:24 PM
I had the same one Yesterday but it was for 1, so that's what makes it even harder, wish they won't do back to back like that, or make it all quest not just one type
Hi tmlbluedove,
The goals are assigned randomly by the game. There isn't any way for it to know what you had the day before. If you want to make a suggestion about changing it to all quests then please post it in the Suggestions section where we organize them by subject for the developers.

LeLe$
Feb 16 2025, 10:11 PM
This seems to be widespread and needs to be corrected immediately. Nobody is getting the Farm Cash being sent to them from Farm Pass. Seriously, the new FP is fine and dandy BUT I would a lot rather have the 1st FP working properly, and do not appreciate being robbed of Sending Farm Cash to the Top 5. Response appreciated.

Taz D
Feb 16 2025, 10:14 PM
This seems to be widespread and needs to be corrected immediately. Nobody is getting the Farm Cash being sent to them from Farm Pass. Seriously, the new FP is fine and dandy BUT I would a lot rather have the 1st FP working properly, and do not appreciate being robbed of Sending Farm Cash to the Top 5. Response appreciated.
Hi LeLe,
I moved your post to the thread about the Farm Pass. We are aware of the problem with this reward and have already contacted the developers about it. Please be patient while the fix this.

LisaScobee
Feb 16 2025, 10:34 PM
Which reward/version of farm pass is it? Not seeing a problem. TIA.

Hi LeLe,
I moved your post to the thread about the Farm Pass. We are aware of the problem with this reward and have already contacted the developers about it. Please be patient while the fix this.

Taz D
Feb 16 2025, 10:37 PM
Which reward/version of farm pass is it? Not seeing a problem. TIA.
Hi Lisa,
It is both farm passes and is the reward to Gift 1 FarmCash to your top 5 helpers. It is unlocked at 575 points.

LisaScobee
Feb 16 2025, 10:45 PM
Trying to complete the Super Facility goal in Farm Pass 2. Game says I don't have a "Super Facility". Isn't that was facilities like the "Super Dairy Shed", "Super Chicken Coop", "Super Stables", "Super Storage", and "Super Wool shed are?




https://www.slashkey.com/forum/attachment.php?attachmentid=26226&stc=1&d=1739767419

https://www.slashkey.com/forum/attachment.php?attachmentid=26230&stc=1&d=1739767428

Taz D
Feb 16 2025, 10:49 PM
Trying to complete the Super Facility goal in Farm Pass 2. Game says I don't have a "Super Facility". Isn't that was facilities like the "Super Dairy Shed", "Super Chicken Coop", "Super Stables", "Super Storage", and "Super Wool shed are?




https://www.slashkey.com/forum/attachment.php?attachmentid=26226&stc=1&d=1739767419

https://www.slashkey.com/forum/attachment.php?attachmentid=26230&stc=1&d=1739767428
Hi Lisa,
No those are not the Super Facility. There is a section in the Game Guide chapter 13 that tells you what and how to use the Super Facility:
https://www.slashkey.com/forum/showthread.php?t=641262

LisaScobee
Feb 16 2025, 11:01 PM
I'm still not understanding or finding what I need.

Hi Lisa,
No those are not the Super Facility. There is a section in the Game Guide chapter 13 that tells you what and how to use the Super Facility:
https://www.slashkey.com/forum/showthread.php?t=641262

Taz D
Feb 16 2025, 11:07 PM
I'm still not understanding or finding what I need.
Hi Lisa,
That chapter shows you what you have to do to set up a Super Facility. It is not one of the named Super facilities you named. To set it up you look in your toolbox in the far left column, 4th icon down. The Game Guide chapter 13 tells you how to start one.

LisaScobee
Feb 16 2025, 11:12 PM
Looks like the 'goal" expired at midnight but is this what I'm looking for?

https://www.slashkey.com/forum/attachment.php?attachmentid=26234&stc=1&d=1739769143

Hi Lisa,
That chapter shows you what you have to do to set up a Super Facility. It is not one of the named Super facilities you named. To set it up you look in your toolbox in the far left column, 4th icon down. The Game Guide chapter 13 tells you how to start one.

Taz D
Feb 16 2025, 11:15 PM
Looks like the 'goal" expired at midnight but is this what I'm looking for?

https://www.slashkey.com/forum/attachment.php?attachmentid=26234&stc=1&d=1739769143
Hi Lisa,
Yes that is it. So to have products in it you need to start batches in your Turbo Dairy Processing Plant in your facility manager.

Bandida Nina
Feb 17 2025, 11:50 PM
Hi Lin Greenthumb,
We have already tested this and sent it on to the developers.

Do you have any idea if this issue has been fixed? I have been afraid to claim that reward to Gift FC. Thank you!

Taz D
Feb 17 2025, 11:51 PM
Do you have any idea if this issue has been fixed? I have been afraid to claim that reward to Gift FC. Thank you!
Hi Bandida Nina,
We have not heard back from the developers yet about this. Today was a holiday, so hopefully tomorrow.

Denise Dianna
Feb 18 2025, 09:13 AM
I thought a positive note is in order...I love the combined rewards between FP1 & FP2. I have always thought the rewards for FP1 were rather stingy but the ccombined rewards are great. Thank you Slashkey.

You Moderators are certainly earning your keep these days. Thank you for all your good work.

Edited to add: I have just received by 2nd 1FC in Farm Pass. I hope this means the game is fixed for that problem.

Taz D
Feb 19 2025, 11:18 PM
Hi All,
The sending of farm cash to the five top helpers for you has been fixed. Build 690. If you don't have that restart your farms.

SirMatthew KC
Feb 20 2025, 12:05 AM
I need some clarification on this goal, please.
"Buy from other farms 4 times in Your trading warehouse." I tried buying from their trading warehouses (super facs) but none of those counted. Does this mean I need four people to sell me things in my own warehouse? The wording is a bit confusing.

Rob T
Feb 20 2025, 02:49 AM
I need some clarification on this goal, please.
"Buy from other farms 4 times in Your trading warehouse." I tried buying from their trading warehouses (super facs) but none of those counted. Does this mean I need four people to sell me things in my own warehouse? The wording is a bit confusing.

Hi SirMatthew KC

Yes, you need to you YOUR warehouse and buy products. You need to set up 'Buy Regular Products' and other farmers will then click on them and you will be buying the products that you set up.

The key points are all in the tooltip for the goal... BUY and YOUR warehouse

Mosfun
Feb 21 2025, 10:59 AM
679829776 Build No: 690. Hi everyone! I loaded my super facility (oil factory) today and went to the trade market. I contacted each avatar and sold them my super fac product at +10% profit. I did not use the warehouse. Nothing showed up toward today's daily goal. Any help or suggestions? Thanks Maureen

Taz D
Feb 21 2025, 11:44 AM
679829776 Build No: 690. Hi everyone! I loaded my super facility (oil factory) today and went to the trade market. I contacted each avatar and sold them my super fac product at +10% profit. I did not use the warehouse. Nothing showed up toward today's daily goal. Any help or suggestions? Thanks Maureen
Hi Maureen,
I have checked and I see a lot of sales of super facility products through the trading warehouse. I do see some that were sold directly for small amounts of products. Did you sell those in the trading market or to your neighbors? You need to be in the trading market for them to count.


Please contact Support about this and let them check on this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Mosfun
Feb 21 2025, 12:46 PM
Thanks Taz, I sent it along. I only had small quantities, as I loaded it a couple times yesterday, trying to figure it out.
Maureen

linda315
Feb 22 2025, 08:21 AM
Hi Folks - I am not getting credit for selling to my neighbors in my own Trade Market Place. I have that as a FP2 quest and nothing is showing up as having fulfilled that quest.
Is this a glitch?
Thanks folks
Linda

Taz D
Feb 22 2025, 09:30 AM
Hi Folks - I am not getting credit for selling to my neighbors in my own Trade Market Place. I have that as a FP2 quest and nothing is showing up as having fulfilled that quest.
Is this a glitch?
Thanks folks
Linda
Hi Linda,
I moved your post to the Help & Support thread about the Farm Pass.
For that goal you need to sell to others 8 times in their trading market. That means you have to sell in the Buy Regular Products tab of their trading warehouse. Buying super facvility products will not count for this as the goal says to buy.

nettie1212
Feb 22 2025, 10:06 AM
Sending this for a friend FP2 states
Buy on line 709 super facility items at the trade market place Trade directly with an avatar not using the trading warehouse. SO she bought from the avatars and this didn't work, she bought out of the trading facility and super facility and this didn't work and she also filled hers up and this didn't work at the trade market place and from her neighbors
So she has tried everything and nothing has worked and has everything marked up.
She also went to the inn and hiring market and nothing worked
Here is farm Your USER ID number is: 866780643 Build No: 691

Taz D
Feb 22 2025, 10:28 AM
Sending this for a friend FP2 states
Buy on line 709 super facility items at the trade market place Trade directly with an avatar not using the trading warehouse. SO she bought from the avatars and this didn't work, she bought out of the trading facility and super facility and this didn't work and she also filled hers up and this didn't work at the trade market place and from her neighbors
So she has tried everything and nothing has worked and has everything marked up.
She also went to the inn and hiring market and nothing worked
Here is farm Your USER ID number is: 866780643 Build No: 691
Hi Nettie,
I moved your post to the Help & Support thread about the Farm Pass.
I checked the farms of the ID number you gve and I do not see any goal for buying. I do see 2 goals for selling. Are you sure you have the right ID number? The one you gave me I think is your own ID. You will need to ask her for her ID number as you do not see it even if you go to her farms.


It would be better and easier for us to work directly with her rather than through a second party. She needs to register in the forums if not already registered and post about this herself or contact Support if she doesn't want to join the forums.

Unmasqued
Feb 23 2025, 07:16 AM
OK nevermind! Sorry. Someone had to click on me and sell at a profit. It didn't mention a profit, but that worked.

GrammieRee
Feb 23 2025, 07:39 PM
I had a daily quest (FP2) to harvest 23 Passion Fruit. This is a 4 day crop. Couldn't find anyone at the Job Marketplace that had any ready. Can you tell me how to harvest a 4 day crop for a daily quest? Is there some trick to it that I need to know?

Taz D
Feb 23 2025, 07:43 PM
I had a daily quest (FP2) to harvest 23 Passion Fruit. This is a 4 day crop. Couldn't find anyone at the Job Marketplace that had any ready. Can you tell me how to harvest a 4 day crop for a daily quest? Is there some trick to it that I need to know?
Hi GrammieRee,
You just have to hope you have some ready when it shows up. Maybe have a quest farm with small tree amounts on it that stay ready.

Cuic
Feb 23 2025, 08:39 PM
Estimados, quiero saber porqué no me da el Bonus cuando trabajo en el mercado, lo he repetido 2 veces y no considera el trabajo realizado.
gracias:confused:

Taz D
Feb 23 2025, 08:53 PM
Estimados, quiero saber porqué no me da el Bonus cuando trabajo en el mercado, lo he repetido 2 veces y no considera el trabajo realizado.
gracias:confused:
Hi Cuic,
I moved your post to the thread about the farm pass.
You don't get credit for getting hired with this goal. You have to hire someone from there to do work on your farm.

GrammieRee
Feb 23 2025, 09:59 PM
Hi GrammieRee,
You just have to hope you have some ready when it shows up. Maybe have a quest farm with small tree amounts on it that stay ready.

Hey Taz
If it was just trees or flowers that would work fine, but it's a 4 day crop...
I guess I just don't understand why they would put a 4 day crop on a one day quest.

Taz D
Feb 23 2025, 10:07 PM
Hey Taz
If it was just trees or flowers that would work fine, but it's a 4 day crop...
I guess I just don't understand why they would put a 4 day crop on a one day quest.
Hi GrammieRee,
The goals are picked randomly, so it picks from all crops. The only limits are for how many needed for daily versus the seasonal where seasonal are larger amounts. Crops can be put on a quest farm as well.
If you want to make a suggestion please post it in the Suggestions section. You can not start a new thread there but you can reply to one that fits your suggestion.

GrammieRee
Feb 23 2025, 10:08 PM
Good idea, I will do that.
Thanks again!

JNelson
Feb 24 2025, 02:24 PM
FP2
can you explain this task
Finish an ongoing facility QUEST step 2 times each week.

does it mean to finish 2 of squares within either a regular or co op quest?

Taz D
Feb 24 2025, 02:49 PM
FP2
can you explain this task
Finish an ongoing facility QUEST step 2 times each week.

does it mean to finish 2 of squares within either a regular or co op quest?
Hi JNelson,
It is not a task. It is a privilege and is explained in the Game Guide chapter about the farm passes in the post about Privileges:
https://www.slashkey.com/forum/showthread.php?p=6504898#post6504898

bluehair
Feb 24 2025, 05:25 PM
I have completed part of this but cant remember how.

Taz D
Feb 24 2025, 05:36 PM
I have completed part of this but cant remember how.
Hi Bluehair,
I moved your post to the Help & Support thread about the farm pass. You have to buy super facility products directly from other farmers not through the trading warehouse and this must be done in the trading market.
You can find all the information on all the different goals in the Game Guide chapter 34:
https://www.slashkey.com/forum/showthread.php?t=658742

birdsong54
Feb 28 2025, 07:17 PM
I gave a nbr that asked me to see what level do they have to be to get farm pass >>

Taz D
Feb 28 2025, 07:26 PM
I gave a nbr that asked me to see what level do they have to be to get farm pass >>
Hi Birdsong,
I moved your post to the Help & Support thread about the Farm Pass to answer you. That information is in the Game Guide chapter about the Farm Pass. They have to be level 100 before it shows up.

birdsong54
Feb 28 2025, 07:46 PM
I am sick to death with farm pass everytime i go to market i ask ppl not to use my trading warehouse that i have to sell to an individual i have tried 4 times today but no results just now tried my 4th time just now

Taz D
Feb 28 2025, 08:08 PM
I am sick to death with farm pass everytime i go to market i ask ppl not to use my trading warehouse that i have to sell to an individual i have tried 4 times today but no results just now tried my 4th time just now
Hi Birdsong,
I have moved your post to the Help & Support thread about the Farm Pass to answer you.
If you have a goal to sell super facility products to sell directly to individuals, then don't put what you are selling that way into your trading warehouse.

LisaScobee
Mar 01 2025, 04:53 AM
https://www.slashkey.com/forum/attachment.php?attachmentid=26274&stc=1&d=1740831755



ETA: I found her. I thought I'd claimed her and she's almost to the end of the month

I just refreshed the game for March and it looked like I had some sort of "spring woman" reward bit I can't seem to find her anywhere. Looked in peope and seasonal farm pass in storage.

dikelly3952
Mar 01 2025, 01:57 PM
I have tried several times today, but keep getting the same message, it never takes me to PayPal - I have attached the message below.

Tiger
Mar 01 2025, 02:34 PM
I have tried several times today, but keep getting the same message, it never takes me to PayPal - I have attached the message below.

Hi dikelly3952,

There is no attached message for us to see what the problem is. Please try again or describe the issue.

If the purchase has not gone through using PayPal please remember to check that all of your card details do not need updating in PayPal.

EDIT TO ADD: We can see your Farm Pass is unlocked so has been purchased and you have only been charged once. Please reload your game if you are still having problems and see if it's showing unlocked now.

Farmer_Susan
Mar 02 2025, 06:27 AM
I'm posting for Farmer Squeak: 100003545226144

I'm noticing that Squeak's regular Farm Pass sometimes disappears - and doesn't always give her her rewards. I THINK this only started happening when the new FP was released on March 1 but I may be wrong.

Here's what just happened - and the same kind of thing was happening yesterday:

Squeak saw that her regular FP needed me to harvest some crops. Her SN (i.e., me, Farmer Susan) had crops so she came to my farm and harvested all my crops. When she went back to her own farm to check her progress, the yellow icon for the regular Farm Pass was gone. It wasn't on the farm itself, nor was it in the toolbox. She logged out and logged back in again to see if that would reset it. It DID, but she didn't get any credit for the crops she had harvested.

P.S. I just checked Squeak's FP2 again and some of the progress I had made on that (planting crops) was also wiped out. So it's on both of her FPs were dialed back to 0. Yes/No types of items are fine. Maybe it's only the ones where you have to get x amount of something.

Taz D
Mar 02 2025, 09:33 AM
I'm posting for Farmer Squeak: 100003545226144

I'm noticing that Squeak's regular Farm Pass sometimes disappears - and doesn't always give her her rewards. I THINK this only started happening when the new FP was released on March 1 but I may be wrong.

Here's what just happened - and the same kind of thing was happening yesterday:

Squeak saw that her regular FP needed me to harvest some crops. Her SN (i.e., me, Farmer Susan) had crops so she came to my farm and harvested all my crops. When she went back to her own farm to check her progress, the yellow icon for the regular Farm Pass was gone. It wasn't on the farm itself, nor was it in the toolbox. She logged out and logged back in again to see if that would reset it. It DID, but she didn't get any credit for the crops she had harvested.

P.S. I just checked Squeak's FP2 again and some of the progress I had made on that (planting crops) was also wiped out. So it's on both of her FPs were dialed back to 0. Yes/No types of items are fine. Maybe it's only the ones where you have to get x amount of something.
HiSusan,
I moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release.

First if the Farm Pass icon is not showing on the farm then the farm did not load completely and is not a glitch in the farm pass itself. The only thing to do then at that point is to try running the memcache and restart the farms.


Both of those goals for Harvesting in FP1 and Planting crops in FP2 are for her to do, not to have an SN to do. Squeak has to harvest those and plant those.

Farmer_Susan
Mar 02 2025, 10:18 AM
HiSusan,
I moved your post to the Help & Support thread about the Farm Pass as this has nothing to do with the current release.

First if the Farm Pass icon is not showing on the farm then the farm did not load completely and is not a glitch in the farm pass itself. The only thing to do then at that point is to try running the memcache and restart the farms.


Both of those goals for Harvesting in FP1 and Planting crops in FP2 are for her to do, not to have an SN to do. Squeak has to harvest those and plant those.

Ok, thanks. For your last paragraph, Squeak DID harvest and plant. Had finished the planting and made a dent in the harvesting. She did them on MY farm. I'm her SN but she harvested and planted. That's always worked in the past but it didn't today or yesterday - which is why I thought it might be related to the release of FP2. I tried clearing the memcache to see if that would restore those items for me, but it did not.