OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[marymarcel]

Originally Posted by Eloquentimagery@yahoo.com

Our farms are experiencing several glitches and I think I was caught up in one of them. I definitely had the money to purchase the farm upgrade and I definitely did not select to pay for the upgrade with my farm cash. I worked like a greasy work mule out in a field to get the money to upgrade my boat, but it came up missing. This is so unfair because it was a lot of money and a lot of work. I should not have to suffer because of Farm town glitches!

Hi Eloquentimagery

I moved your post to the thread about missing items.

You upgraded your farm 11 to 34x34 on November 29th and you paid 30 farmcash for it.

Today, December 02nd, you purchased:

Turbo Fishing boat 16x16 50 cash

Plower 12x12 30 cash

Combine Harvest/Plow 12x12 40 cash

Non of those items are missing. All of them are placed in our item storage for you to use by opening your yellow tool box.

If you wish you could contact Support for your farm purchase using farm cash but there is no glitch in the game for purchasing land upgrades. You have 2 different columns, one for coins and one for farmcash and you choose which one you want.

To contact Support click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366