
Oct 22 2024, 01:23 PM
|
|
|
Join Date: Jun 28 2023
Posts: 21
|
|
Quote:
Originally Posted by Taz D
Hi Christi,
You will not see the Farm Pass rewards extra as part of the bonus. It is included it the amount you harvest, so if you harvest 100 trees you get 50 from the harvest and a 50% chance to get an extra, but will be in the total for that and not shown as the bonus part. As I said you get a only get a 50% chance to get an extra. That does not mean you will always get it for every one you harvest.
If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
|
Taz,
I never got the response e-mail after I submitted it. Should I resubmit? Can you tell if it was received?
Thanks,
Christi
|