OFFICIAL Receiving-sending-exchanging Gifts

[Ellsinore]

Originally Posted by marymarcel

Hi Ellsinore

You are not saying which amount of gifts is showing up in Pending.

If you are near to 5000 gifts pending, then please try to accept them and see if new gifts go through.
Thanks!

Well, good grief! That's a detail, isn't it? :-D

It's been stuck at 4,532 for about a week.

Thanks!

[Ellsinore]

Originally Posted by Ellsinore

Well, good grief! That's a detail, isn't it? :-D

It's been stuck at 4,532 for about a week.

Thanks!

Finally (!!!) thought to Clear Memcache this morning and it looks like I'm receiving gifts again. :-)

Edited: Well, it worked and then it didn't. Stuck at 4490 now.

[Ellsinore]

Originally Posted by Ellsinore

Finally (!!!) thought to Clear Memcache this morning and it looks like I'm receiving gifts again. :-)

Edited: Well, it worked and then it didn't. Stuck at 4490 now.

I'm still having trouble with my gifts. It will go up -- yesterday I was in the 4800 range, then it went to 4600 and now -- after clearing memcache -- it's at 4,515. I haven't accepted any in a week.

[Taz D]

Originally Posted by Ellsinore

I'm still having trouble with my gifts. It will go up -- yesterday I was in the 4800 range, then it went to 4600 and now -- after clearing memcache -- it's at 4,515. I haven't accepted any in a week.

Hi Ellsinore,
Please note from the top post of this thread and the Game Guide chapter for gifts:
Pending gifts that are not accepted in a 60 day time frame will be removed automatically.


Please contact Support about this. We do not have any data on pending gifts available to us. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Ellsinore]

Originally Posted by Taz D

Hi Ellsinore,
Please note from the top post of this thread and the Game Guide chapter for gifts:
Pending gifts that are not accepted in a 60 day time frame will be removed automatically.

Ah HA!

That might be it. The only other question I have is: When I am accepting gifts, do you know if they are the oldest or newest ones first?

Thanks!

[Taz D]

Originally Posted by Ellsinore

Ah HA!

That might be it. The only other question I have is: When I am accepting gifts, do you know if they are the oldest or newest ones first?

Thanks!

Hi Elsinore,
The newest are at the top of the list.