New Release -- March 9th, 2025

[marymarcel]

Originally Posted by Nelly Green

my super facility products keep vanishing before I can sell them and before their expiration time... a few other farmers have noticed the same (glitch?)

Hi Nelly Green

We have been testing and we cant reproduce the issue.

Please report this problem to Support to let them check into this. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[lvlrsSweetPea]

Howdy - not sure if this is a new bug or not but today my Create Offer times seem way off. I have all the tools to cut the time down but visited the market just now and now it says I can't create another offer for 10 hours and 31 minutes? Weird...

[marymarcel]

Originally Posted by lvlrsSweetPea

Howdy - not sure if this is a new bug or not but today my Create Offer times seem way off. I have all the tools to cut the time down but visited the market just now and now it says I can't create another offer for 10 hours and 31 minutes? Weird...

Hi lvlrsSweetPea

Please be sure that your time and date in your computer are correct.
Also, run memcache, you have the link below the game screen where it says Clear Memcache. Then restart your farms.

If the problem continues, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[marymarcel]

Hi All

From Raul notes for the New Release:

Post Release Updates - March 27th, 5:20PM

- Bugfix: Sometimes Super Facility products disappeared before the end of the day

[lvlrsSweetPea]

Thanks for the instructions. This was resolved by the developers and times are back to normal this morning! Much appreciated!

Originally Posted by marymarcel

Hi lvlrsSweetPea

Please be sure that your time and date in your computer are correct.
Also, run memcache, you have the link below the game screen where it says Clear Memcache. Then restart your farms.

If the problem continues, then contact Support team. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[marymarcel]

Originally Posted by lvlrsSweetPea

Thanks for the instructions. This was resolved by the developers and times are back to normal this morning! Much appreciated!

Great!! you are welcome lvlrsSweetPea and thanks for coming back to let us know

[Tom C]

were is the easter stuff

[Taz D]

Originally Posted by Tom C

were is the easter stuff

Hi Tom C,
As always only the developers know when they will release them. Probably will be released when they add the next release. And no we do not get advanced warning of when that will happen.

[Taz D]

Raul has just added:


Post Release Updates - April 6th, 12:05AM

- Released 13 new Easter decorations, 3 as gifts, 6 at the top of the Easter category at the store and 4 at the bottom.

[marymarcel]

Hi Farmers

Thank you so much for your feedback on the March 9th New Release!

While we wait for next New Release please feel free to post any problems with the game in Help & Support

Any feedback, please post in General Feedback

Your ideas for the game in our Suggestion section.


This thread is now closed.