Receiving-sending-exchanging Gifts

[Rob T]

This thread is for reporting problems concerning any problems with gifts.

Please read the following information BEFORE posting in this thread.

Thank you.
------------------------------------------

CLICK HERE to see how use the NEW - Gift Manager and to see what the changes are with the Send Gifts tab and My Requests tab on the Website.

Send Gifts tab and the My Requests tab are deactivated!
You will see messages on both of those tabs directing you to use the Gift Manager within the game.
Train Boosts, Neighbour and Buddy Requests are also now done in game and not from My Requests.

For Instructions on how to send Farm Cash and Farm Cash Items and the Rules which are different if you created an account after the 28th July 2023 CLICK HERE (https://www.slashkey.com/forum/showthread.php?t=621278)

------------------------------------------



UPDATE March 28th, 2024 There is a now Gift box icon on a received in game message. If you have not already sent that farmer a gift it's another way to send one. When clicked on if you can send a gift it will show you the Send Gifts section of the Gift Manger. If you can't send one, you will see a generic notification that one can not be sent.


UPDATE July 28th, 5:20PM There is a new rule for *new* players signing up in the new website when sending Farm Cash gifts to other players.
They can send as much Farm Cash as they have bought themselves, Farm Cash earned by leveling up or any other way cannot be sent to other players. This is to mitigate the creation of fake accounts in the new website with the sole purpose of leveling up and sending Farm Cash to other players.
Rules for accounts created BEFORE that date remain the same as they were.


General rules for gifting:


You can send gifts every 8 hours.


If you own the Gifting Machines (https://r1.slashkey.com/forum/showthread.php?p=6006162#post6006162) you can send more often, increase gifts received and increase gift box capacity for gifts (not ingredients).


https://r1.slashkey.com/images/gameguide/toolbox/show times.png If you can't remember when you last sent gifts today you can open your tool box and click on the Show Times icon (clock). Look in the Gamewide section for Resend Gifts. If you have a green check mark next to that you can send gifts. If there is a time showing instead of a green check mark, that is how long you have to wait until you can send them again.


The Pending section can show you up to 100 gifts at a time.


Over 1600 Gifts on the number on your Pending section of the Gift Manager and you can start running into problems with no more gifts being added. If you get to over 1000 then the safest thing to do is start accepting them.


There are a few things to keep in mind if you are not accepting gifts daily or get a considerable mount of them daily:



The amount of Neighbours and Buddies that you have, that could be sending you gifts either daily or multiple times a day. Some farmers will have the gifting machines that allow them to send as often as every 2 hours so some could be sending gifts more often daily than other farmers will be able to.


Pending gifts that are not accepted in a 60 day time frame will be removed automatically.



Other Wall Requests - when sending a Requested gift like a "Send Hen Eggs" you can just click on the link and it will be sent without loading the game or you needing to reload the Other Wall Requests page.


Your My Gifts Section can hold up to 130 ingredients/bonuses.




Experiencing Difficulties With Gifting?:



You can only send gifts to those that are on your Neighbour or Buddy List.

If you receive a gift from someone that is not on your Neighbour or Buddy List you will need to add them as either a Neighbour or a Buddy for them to show up on one of your Lists to be able to send them gifts regularly and easily.


If you you know your friends have sent you gifts today but they are not showing up in Pending Gifts of the Gift Manager Requests try clearing your Farm Town Memcache then reload the the game.
To clear your FT memcache Click Here (https://apps.slashkey.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then check again.


You can also try logging out of the website, close your browser and log back in. You will need to know your login details before you do this.


Make sure you are regularly checking for computer and browser updates and doing your routine browser clearing. You can also ty clearing your Browser's cache/history, then close and reopen your browser.
Click HERE (https://r1.slashkey.com/forum/showthread.php?t=421890) for instructions on clearing your browser's cache.


When exchanging gifts, remember, you need to click on the 'exchange' button after choosing a new gift. Otherwise, you will receive the original gift that was sent to you.


When posting in this thread the moderation team may need to visit your farm so please include a link to your farm in your post. The Link your Account at the top of the forum plays up sometimes so you will need to do so manually.
Click HERE (https://r1.slashkey.com/forum/showthread.php?t=662838) for instructions on how to get your Farm link.



To make suggestion for Gifts please post in Gifts on the gift page/gifting (https://r1.slashkey.com/forum/showthread.php?t=634726)

This thread is for players to report problems only. Any off topic posts will be removed by a moderator without notice to the user.

[cactuzlady]

....I recently purchased the red gift machine which should multiply my gifts by 4 however I am only receiving times 3......

[Taz D]

....I recently purchased the red gift machine which should multiply my gifts by 4 however I am only receiving times 3......
Hi cactuzlady,
Please provide your Farm Town ID so we can check this. You can find that number in the banner above your farm.

[PapaDoe]

Can I send my neighbor a Farm Cash facility? How do I do that without her having to buy it from me.

[Taz D]

Can I send my neighbor a Farm Cash facility? How do I do that without her having to buy it from me.
Hi PapaDoe,
Yes you can but you can't send them one you already own.

You have to go to the store, find the one you want to get for them and click on Send instead of Buy. Then it will show you a list of your neighbors to send it to.

[tripod]

Hi tripod :)

I moved your post to the thread about Gifts.

Are you getting the friends lists when you try to send gifts or trains boost requests?

Please be sure your browser is up to date and also if 3rd party cookies and pop ups are still allowed in that browser.
You have instructions on how to check cookies and pop ups in the following thread:
http://r1.slashkey.com/forum/showthread.php?t=625118

If those dont work for you, then try the same but using another updated browser which also had 3rd party cookies and pop ups allowed.


i am getting the same error access denied when i try to send out my trains again this morning... i have allowed 3rd party pop ups and cookies.....ugg

[marymarcel]

i am getting the same error access denied when i try to send out my trains again this morning... i have allowed 3rd party pop ups and cookies.....ugg

Hi tripod :)

Be sure your browser is up to data and also if you have any pending update for Windows or Mac in case you use it.

Please close your browser and restart your computer and see if that cleared the error.

You can also try another updated browser with 3rd party cookies and pop ups allowed.

If you wish you can contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response, then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366

[sandrajean]

I have played this game for many years. While getting gifts in the Free FT gifts option and or clicking on posts for ingredients, I get blocked. This is taking the fun out of this game. I am not enjoying feeling like I am doing to well in the game. What is going on. This has NEVER happened before. I am not playing any differently now as I have played in the past. Used to love playing but now...not so much.

[marymarcel]

I have played this game for many years. While getting gifts in the Free FT gifts option and or clicking on posts for ingredients, I get blocked. This is taking the fun out of this game. I am not enjoying feeling like I am doing to well in the game. What is going on. This has NEVER happened before. I am not playing any differently now as I have played in the past. Used to love playing but now...not so much.

Hi sandrajean :)

I moved your post about Gifting.

You are being blocked by Facebook not from the game.

Those sites are not supported by Slashkey but we know that some of them had problems when their users try to get gifts in block.

You have to contact those sites administrators or send a complain to Facebook if you wish.

[Karlene]

At times, when I'm sending gifts back to those who have sent me a gift, I will click to send to all, but a window pops up saying there is an error. It doesn't happen always. But it's happening more often than usual. Is this something other players are experiencing? Thanks :)

[marymarcel]

At times, when I'm sending gifts back to those who have sent me a gift, I will click to send to all, but a window pops up saying there is an error. It doesn't happen always. But it's happening more often than usual. Is this something other players are experiencing? Thanks :)

Hi Karlene :)

Is that error saying something about Invalid Token error?

If so, I only got it once. I only closed Facebook and then reopen and it was fixed.
But if that doesnt work for you, then please check if your browser is up to date and if 3rd party cookies are still allowed in your browser.
You have instructions to check those in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

[Karlene]

Hi Karlene :)

Is that error saying something about Invalid Token error?

If so, I only got it once. I only closed Facebook and then reopen and it was fixed.
But if that doesnt work for you, then please check if your browser is up to date and if 3rd party cookies are still allowed in your browser.
You have instructions to check those in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

Thank you, Mary. I will try it, if it happens again.

[CBenson]

user ID 1056527983
cannot send gifts or boost trains for several months now
I play the game on my Android phone using Puffin browser

[Taz D]

user ID 1056527983
cannot send gifts or boost trains for several months now
I play the game on my Android phone using Puffin browser
Hi CBenson,
I moved your post to the subject thread about gifts as that is where you are getting this error message.
The only thing I can think of would be this is a Puffin error and not something from the game. I am sorry, but the game does not support playing on phones or tablets and have not developed anything for this. There is nothing we can do or offer to help with this.
The only information we have on Puffin is in the following link:
http://www.slashkey.com/forum/showthread.php?t=641750

[photolady58]

I haven't been able to send gifts or post facilities for quite a while. when I go to post the final box that appears to post to wall doesn't appear. I'm not sure what to do. The last update I show is Feb. 5th and it was a couple weeks after that, that this happened. Hopefully you have a fix for this.

Kay Hollis
ID #1038649879

[marymarcel]

I haven't been able to send gifts or post facilities for quite a while. when I go to post the final box that appears to post to wall doesn't appear. I'm not sure what to do. The last update I show is Feb. 5th and it was a couple weeks after that, that this happened. Hopefully you have a fix for this.

Kay Hollis
ID #1038649879

Hi photolady58 :)

I moved your post to the thread about gifts as that was the first problem you mentioned.

Please check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

Also, be sure that 3rd party cookies and pop ups are still allowed in your browser as those are necessary to be able to post to facebook.

If you need instructions, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

[debhurst51]

Good morning, I "received" my 8 gifts but they didn't show up in my gift box. I'm struggling to get enough cinnamon trees & now this> I know it's just a game. Please help.

[pdsegida]

I am unable to help with your problem but if you need a gifting neighbor, please feel free to add me. Pam Segida https://www.facebook.com/pam.segida/

[Tiger]

Good morning, I "received" my 8 gifts but they didn't show up in my gift box. I'm struggling to get enough cinnamon trees & now this> I know it's just a game. Please help.

Hi debhurst51,

I've just exchanged gifts for cinnamon trees and did not get any issues myself.

It's possible that those gifts may have been gifts you've accepted before and for some reason just did not clear from My Requests. If that is the case then that's why you did not get any and they may also be holding up newer gifts from showing to you.

I can see that you have cleared your memcache already today so you do not need to run that again. That may solve the recent issue you've just had.
It's entirely up to you if you want to see if you also have problems with new gifts that are sent today or or over the next couple of days or if you want to go ahead and run through what is on the list of things to check for now, that are listed below to eliminate those as a possible cause.


If you have not already done so please check that your browser is still showing up to date, update it if it needs it, clear the caches/history, then close the browser for a few minutes before you reopen it again.


Check My Requests and see if those gifts that you just exchanged for cinnamon trees from the same friends are still there. They may be showing as the original gift sent not the cinnamon trees that you tried to exchange them for.

Then please click on this link and see if those gifts are also showing up in Facebooks games activity area.
https://www.facebook.com/games/activity

If they are there, you need to click the X on each of them to clear them out. Please do not try to exchange them, that won't work, they need to be cleared out of that area.


Please do not try to boost any friends trains from there as it won't work, do those from the game or from the My Requests area, however if you have no boosts showing up in the train manager or in My Requests but they are in that Facebook games activity section, then those also need the X clicked on to clear them out as they may also be stuck.

[Qivis]

It took me four uses of the link to clear the Farm Town memory cache before the pears I was placing were acknowledged by the game as not in the gift box. While I normally would not complain about getting extra pear trees that I have not really been sent, it did prevent me from collecting pork as it kept saying my gift box was nearly full after I had already placed my pear trees on my 27th farm.

Oops. Forgot give my user number of 602895328.

[Treva S]

Acct ID: 100002550010103

I have gifts to accept and it says they are accepted, but they are not removed from the gifts list and added to my game for use.

[marymarcel]

Acct ID: 100002550010103

I have gifts to accept and it says they are accepted, but they are not removed from the gifts list and added to my game for use.

Hi Treva S :)

I moved your post to the thread about gifts.

It looks as you have stuck gifts in your My Requests tab, then please click on this link and see if those gifts are showing up, take in mind that page can only show you up to 100 at a time: Facebook Games Activity (https://www.facebook.com/games/activity)

If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.

[Taz D]

It took me four uses of the link to clear the Farm Town memory cache before the pears I was placing were acknowledged by the game as not in the gift box. While I normally would not complain about getting extra pear trees that I have not really been sent, it did prevent me from collecting pork as it kept saying my gift box was nearly full after I had already placed my pear trees on my 27th farm.

Oops. Forgot give my user number of 602895328.
H i Qivis,
I moved your post to the Help & Support thread about gifts.
From what I see you have 2040 pork in your gift box currently, so I can't see that it prevented you from getting the pork. When it tells you your gift box is full then it does not process any of the gifts. You do not lose them.

[KBWolfen]

1811911935 I can not send gifts - after clicking on farmers list, it just spins and never loads. It doesn't matter what browser I use. I have clear everything possible & nothing works. I used my mom's log in and can send gifts so it's not my computer or browser. Thank you.

[marymarcel]

1811911935 I can not send gifts - after clicking on farmers list, it just spins and never loads. It doesn't matter what browser I use. I have clear everything possible & nothing works. I used my mom's log in and can send gifts so it's not my computer or browser. Thank you.

Hi KBWolfen :)

I moved your post to the thread about Gifts.

Please check if 3rd party cookies and pop ups are still allowed in your browser.
You have instructions on how to do that in the following link>
http://r1.slashkey.com/forum/showthread.php?t=625118

Also be sure your browser is up to date and check if you have any pending update for Windows or Mac in case you use it.

The other problem you could have to not let your friends list is you have many friends playing the game and Facebook has a limit on how many you can see.

If that is the problem, then please take a look to see if you can delete some of them in case they are playing anymore. You can also go to your My Neighbors tab, DO NOT put a check mark for Show Active Players only option and set Players by Activity to see when was the last time they played the game.

If nothing works for you, then try another updated browser with 3rd party cookies and pop ups allowed in it.

[Mary Mary Ann]

ID number ( 100000005439540 ) Still unable to send gifts. I can return gifts to those who send to me but cannot initiate gifting. When I go to the page to send, I get a continuing circling circle.

[Taz D]

ID number ( 100000005439540 ) Still unable to send gifts. I can return gifts to those who send to me but cannot initiate gifting. When I go to the page to send, I get a continuing circling circle.
Hi Mary Mary Ann,
I moved your post to the Help & Support thread about gifts.
Please check if 3rd party cookies and pop ups are still allowed in your browser.
You have instructions on how to do that in the following link>
http://r1.slashkey.com/forum/showthread.php?t=625118

Also be sure your browser is up to date and check if you have any pending update for Windows or Mac in case you use it.

The other problem you could have that prevents your friends list from showing is you have too many Facebook friends playing the game and Facebook has a limit on how many you can see.

If that is the problem, then please take a look to see if you can delete some of them in case they are playing anymore. You can also go to your My Neighbors tab, DO NOT put a check mark for Show Active Players only option and set Players by Activity to see when was the last time they played the game.

If nothing works for you, then try another updated browser with 3rd party cookies and pop ups allowed in it.

[Alexandra_J]

How many gift wise for example fuel is your gift box meant to hold if you haven't got the gifting things? The reason why I ask is because I'm only recieving 198 or less (and I can only accept 2-3 pages worth of gifts until I have to empty to accept more gifts).

It says 50 per page. Can't you put it up to 1,000 gifts per page?

[Taz D]

How many gift wise for example fuel is your gift box meant to hold if you haven't got the gifting things? The reason why I ask is because I'm only recieving 198 or less (and I can only accept 2-3 pages worth of gifts until I have to empty to accept more gifts).

It says 50 per page. Can't you put it up to 1,000 gifts per page?
Hi Alexandra J,
According to the Game Guide chapter on gifts you will be able to keep 150 gifts on your Gift Box plus about 130 Bonuses and Ingredient Packs at the same time. Since you have gone over that then I would say you are lucky.
If you want to make a suggestion for a change please post it in the Suggestions section.

[RAlink]

For some reason I do NOT receive gifts from other neighbors for the last 5 days. I do not know how to fix the problem.
Robert

[marymarcel]

For some reason I do NOT receive gifts from other neighbors for the last 5 days. I do not know how to fix the problem.
Robert

Hi Robert :)

Does it mean that you do not have any gifts when you click in your My Requests tab?

If so, it is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are, then you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)



You can try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm if it is open in another tab. Then reopen your farms.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[JNelson]

i am getting an invalid access token on a few accounts when exchanging gifts or trying to send them,,, how do i fix that,,,, browser DOES have cookies and pop up allowed and i have no issues with other accounts on same browser, so got to be account specific

just figured it out, seems browser settings dont transefer account to account have to set for each specific account, pop ups were turned off for the ones i had trouble with, re allowed and reloaded brower,,, ugah..

[marymarcel]

i am getting an invalid access token on a few accounts when exchanging gifts or trying to send them,,, how do i fix that,,,, browser DOES have cookies and pop up allowed and i have no issues with other accounts on same browser, so got to be account specific

Hi JNelson :)

I got this issue once, I only closed and restarted my browser and it was fixed.

If that doesnt work for you, then check your browser is up to date and you could also clear your browser cache.

[JNelson]

This content is no longer available
The content you requested cannot be displayed right now. It may be temporarily unavailable, the link you clicked on may have expired, or you may not have permission to view this page.

How do I fix this one, tried everything I can think of, I get it when trying to collect or send gifts

[marymarcel]

This content is no longer available
The content you requested cannot be displayed right now. It may be temporarily unavailable, the link you clicked on may have expired, or you may not have permission to view this page.

How do I fix this one, tried everything I can think of, I get it when trying to collect or send gifts


Hi JNelson :)

As you know that message is from Facebook, you can click in the x to close it but as far as we know, it will show up again when you try to do other things.

Did you get a warning from facebook saying whatever you were doing was against their community rules? If so, then you could be temporaly blocked by facebook and that is why you are receiving that message.

If you wish you could contact facebook by using the Report a problem option.

[JNelson]

Hi JNelson :)

As you know that message is from Facebook, you can click in the x to close it but as far as we know, it will show up again when you try to do other things.

Did you get a warning from facebook saying whatever you were doing was against their community rules? If so, then you could be temporaly blocked by facebook and that is why you are receiving that message.

If you wish you could contact facebook by using the Report a problem option.


no i not in facebook jail and gotten no notices from Facebook, it only shows up when i try to exchange gifts in the 'my requests' so far no other time and not having any other issues

[marymarcel]

no i not in facebook jail and gotten no notices from Facebook, it only shows up when i try to exchange gifts in the 'my requests' so far no other time and not having any other issues

Hi JNelson :)

If you wish you can report this to Facebook and also to Support team.

[granniejane]

I'm not sure if I am in the right location but here goes. I have lost all my gifts they disappeared over night.

[Tiger]

I'm not sure if I am in the right location but here goes. I have lost all my gifts they disappeared over night.

Hi granniejane,

It sounds like you have the same problem you've had before. It's possible that may be temporary.

Ask your friends if they have sent you any gifts today to see if new ones are not making it to your My Requests page either.

Are you loading the game from the Facebook link for Farm Town on the left side of your Facebook News feed? if not try that to make sure you're in the current version of the game.

Have you kept up to date with your browser updates and done any browser clearing recently?

If they still don't show up try clearing your FT memcache to make sure nothing in your game data is causing it. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Update and clear your browser if you have not done so recently, then close the browser for a few minute, reopen it and then see if any gifts show up for you.

If they don't they may return again in a day or so.

There are other thing you could try if you wish, but start with those and see how you get on. If you want to check more things you might not have thought of, please come back and let us know and we will try to help further.

[houston_maverick]

I tried to send the new semi to a friend two times. Both times it took my farm cash but the friend didnt get the semi's. Any way to get a refund?:D:D

[marymarcel]

I tried to send the new semi to a friend two times. Both times it took my farm cash but the friend didnt get the semi's. Any way to get a refund?:D:D

Hi houston_maverick :)

I moved your post to the thread about Gifts.

I had a look at your data and on March 29th, you sent 3 Turbo Electric Semi Trailers to 2 friends.

One friend received 2 of them and the other received 1. Both friends have the Turbo Electric Semi Trailers on their farms.

Those are the only Tools you sent.

By the time Im checking your data you have 0 farmcash but you have been upgraded farms and purchasing 1 factory and 1 Super Rabbit hutch yesterday.

[bbarksda]

Wasn't sure where to put this. My gifts in gift manager shows as empty. I know there should be something there. Thanks for your help.

[Tiger]

Wasn't sure where to put this. My gifts in gift manager shows as empty. I know there should be something there. Thanks for your help.

Hi bbarksda,

I have moved your post to the thread about issues with gifts.

Do you mean that you have no gifts in the My Requests area?
If you know that friends have recently sent you gifts since you last saw them, this may be a temporary issue and the may return in the next day or so.

Does it mean that you do not have any gifts when you click in your My Requests tab?

If so, it is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.

There is a few things you could try:

Clearing your FT memcache. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.


If that doesn't help, you can also try clicking on the following link and see if your gifts are showing up in Facebooks area for gifts: Facebook Games Activity (https://www.facebook.com/games/activity)

If they are there you could try accepting one gift at a time and see if they show up in your gift box. Please do not boost friends trains from there as that won't work. If the gifts don't show up then those may be stuck so you would need to clear them out, or you could wait a while and see if it corrects.

If you need information on what you can and can't do in the Facebooks area for gifting and how to clear out any stuck gifts or stuck train boosts, should you need them please click on this link:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

[honeyg56]

Im currently not receiving any gifts since yesterday? 724645916

[Taz D]

Im currently not receiving any gifts since yesterday? 724645916
Hi Honeyg,
I moved your post to the subject thread about gifts.
This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.

There is a few things you could try:

Clearing your FT memcache. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then reload.


If that doesn't help, you can also try clicking on the following link and see if your gifts are showing up in Facebooks area for gifts: Facebook Games Activity (https://www.facebook.com/games/activity)

If they are there you could try accepting one gift at a time and see if they show up in your gift box. Please do not boost friends trains from there as that won't work. If the gifts don't show up then those may be stuck so you would need to clear them out, or you could wait a while and see if it corrects.

If you need information on what you can and can't do in the Facebooks area for gifting and how to clear out any stuck gifts or stuck train boosts, should you need them please click on this link:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)

[granniejane]

I posted last week about my gifts are not showing up. I received a message back and I have done everything that was recommended to me to no prevail, I'm still not getting my gifts in my gift box!!

[Taz D]

I posted last week about my gifts are not showing up. I received a message back and I have done everything that was recommended to me to no prevail, I'm still not getting my gifts in my gift box!!
Hi Granniejane,
I am sorry, but there isn't anything we can do about this. It is a random problem with the data transfer between Facebook and Farm Town and being random we have no way to track down the cause.


The only suggestion I can make until they show back up in the My Requests is for you to try clicking on the following link and see if your gifts are showing up in Facebooks area for gifts: Facebook Games Activity (https://www.facebook.com/games/activity)

If they are there you could try accepting one gift at a time and see if they show up in your gift box. Please do not boost friends trains from there as that won't work. If the gifts don't show up then those may be stuck so you would need to clear them out, or you could wait a while and see if it corrects.

If you need information on what you can and can't do in the Facebooks area for gifting and how to clear out any stuck gifts or stuck train boosts, should you need them please click on this link:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)

[thebrat01]

Hello I have been having a problem with gifts sent to me I see there are 50 but after I accept them and check if there are any more there aren't I usually get100 or more over night but not in the last week Can someone check this please

my farm # is 1022815339 Thanks
Robyn

[marymarcel]

Hello I have been having a problem with gifts sent to me I see there are 50 but after I accept them and check if there are any more there aren't I usually get100 or more over night but not in the last week Can someone check this please

my farm # is 1022815339 Thanks
Robyn

Hi thebrat01 :)

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all windows you have it open. Then reopen your farm and check if the problem is solve.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If the problem continues then then please click on this link and see if those gifts are showing up, take in mind that page can only show you up to 100 at a time: Facebook Games Activity (https://www.facebook.com/games/activity)

If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.

Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

[thebrat01]

Hi thebrat01 :)

I moved your post to the thread about Gifts.

Please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all windows you have it open. Then reopen your farm and check if the problem is solve.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If the problem continues then then please click on this link and see if those gifts are showing up, take in mind that page can only show you up to 100 at a time: Facebook Games Activity (https://www.facebook.com/games/activity)

If those gifts were stuck gifts meaning they had already been accepted but had not cleared, then accepting them even in the games/activity will not give them to you again in the gift box. It is better to delete them one by one. You will have to clear them out of that section by clicking the X instead of Accept to clear them all out.

Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950


I have used the memcache twice when I checked game activity there were over 100 items there I was unable to accept any of them ( I have not ben on since this morning and it is now 4 pm

[marymarcel]

I have used the memcache twice when I checked game activity there were over 100 items there I was unable to accept any of them ( I have not ben on since this morning and it is now 4 pm

Hi thebrat01 :)

What you mean by saying you were not able to accept any gift in the Activity link?

You cant click on a gift to accept/exchange it or you accept it but it doesnt show up in your red gift box?

If it doesnt show up in your red gift box, then it could be that gift was already accepted, remember that in your first post you said you were able to accept 50 gifts in your My Requests.

If that is the case, then you will have to delete them one by one. After deleting them, (50 gifts already accepted) then try to accept 1 or 2 gifts, and see if they go to your gift box.

[granniejane]

I'm not sure if I am posting in the right location. But I am still having issues in not seeing my gifts in the gift box. It seems that I am getting the gifts every three days and if I don't accept those gifts right away they will disappear again for another three days. I have done the check on all of the items such as cookies/pop up and clearing my cache and it still isn't working. I have a very active neighbors and receive gifts every day

[marymarcel]

I'm not sure if I am posting in the right location. But I am still having issues in not seeing my gifts in the gift box. It seems that I am getting the gifts every three days and if I don't accept those gifts right away they will disappear again for another three days. I have done the check on all of the items such as cookies/pop up and clearing my cache and it still isn't working. I have a very active neighbors and receive gifts every day

Hi granniejane :)

Im sorry this is still happening to you.

We have given you instructions to try to solve this problem but it seems nothing has changed.

Maybe you will not like what Im going to suggest, but here we go.

Please go to Facebook Games Activity (https://www.facebook.com/games/activity) and delete all gifts showing up there.
You have to delete them one by one clicking in the X.

When you do this, you will see a message with 2 links, asking you if you want to Block Farm town and if you want to Ignore all gifts from that farmer.
Do Not Touch those links!

Just continue deleting the following gift. Take in mind only 100 gifts are showing per page, so if you have more than 100 you have to continue deleting them.

Remember! Do not accelerate Trains from Activity. You have to accelerate them from your Train Manager or from your My Requests tab.

After deleting all gifts showing up in Activity, then clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farm.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[thebrat01]

Hi thebrat01 :)

What you mean by saying you were not able to accept any gift in the Activity link?

You cant click on a gift to accept/exchange it or you accept it but it doesnt show up in your red gift box?

If it doesnt show up in your red gift box, then it could be that gift was already accepted, remember that in your first post you said you were able to accept 50 gifts in your My Requests.

If that is the case, then you will have to delete them one by one. After deleting them, (50 gifts already accepted) then try to accept 1 or 2 gifts, and see if they go to your gift box.


I hsve just deleted the gifts fromthe page There were some from valentines day sheesh. I hope this will fix the problem If not I will contact you again.. I do not understand why they are not coming to the my request tab on the game?

[marymarcel]

I hsve just deleted the gifts fromthe page There were some from valentines day sheesh. I hope this will fix the problem If not I will contact you again.. I do not understand why they are not coming to the my request tab on the game?

Hi thebrat :)

The problem with gifts not showing up in your My Requests tab is due data is not transfered from Facebook to Farm Town as the gift processing is done through Facebook.
I had this problem a couple of times, but it fixed itself after a few hours or the following day.

When the problem continues, then sometimes it is better to delete all gifts in Activity. Please remember:


Click in the X to delete every gift individually. DO NOT click in any link showing up in the message with yellow background after deleting the gift.
Every page only shows up 100 gifts, so if you have more, you have to go to the next page
DO NOT accelerate trains in Activity. Do them through your Train Manager or through your My Request tab.

[michelle jo]

hi cannot send gifts blank screen can send them if other people have sent me gifts but thats all have cleaned everything out to check something was not wrong and everything is up to date thank you

[tuthfairy]

My user ID is 689706424
I have been trying to send gifts, when I click on the Farmers List I keep getting this error message:

"0" does not resolve to a valid user ID

I have no trouble receiving & accepting my gifts.

TIA,
tuthfairy, user ID is 689706424

[Paula50606]

My user ID is 100000061310454

I have the same problem

[pvlachos]

I have the same problem.

pvlachos
User ID 100000709594317

[Rob T]

hi cannot send gifts blank screen can send them if other people have sent me gifts but thats all have cleaned everything out to check something was not wrong and everything is up to date thank you

My user ID is 689706424
I have been trying to send gifts, when I click on the Farmers List I keep getting this error message:

"0" does not resolve to a valid user ID

I have no trouble receiving & accepting my gifts.

TIA,
tuthfairy, user ID is 689706424

My user ID is 100000061310454

I have the same problem

I have the same problem.

pvlachos
User ID 100000709594317

Hi Everyone,

This issue has been sent to the developers, it is affecting both train boosts and gifts. Anything that needs the Facebook farmer lists.

You should be able to send back gifts that are sent to you, but currently you are unable to send a 'new' request.

Please be patient while this is being investigated and resolved. We are sorry for any inconvenience caused to you by this.

[Judith Schwill]

Hi,
I'm having trouble sending Farm Town gifts today for some reason. When I click on Farmer lists a message pops up saying: "0" does not resolve to a valid user ID.
Or would this be a problem with Facebook - would I need to report it with them?
I'm not sure? Could you help at all please?


Thank you very much


Kind regards
Judith Schwill

[Rob T]

Hi,
I'm having trouble sending Farm Town gifts today for some reason. When I click on Farmer lists a message pops up saying: "0" does not resolve to a valid user ID.
Or would this be a problem with Facebook - would I need to report it with them?
I'm not sure? Could you help at all please?


Thank you very much


Kind regards
Judith Schwill

Hi Judith,

This issue has been sent to the developers, it is affecting both train boosts and gifts. Anything that needs the Facebook farmer lists.

You should be able to send back gifts that are sent to you, but currently you are unable to send a 'new' request.

Please be patient while this is being investigated and resolved. We are sorry for any inconvenience caused to you by this.

[michelle jo]

thank you for replying

[Alexandra_J]

Are the issues with sending gifts and trains a facebook issue or a farm town issue?

[Tiger]

Send Gift and Boosting your own Train Issue.

The developers and support are aware of the problem and it looks like we will have to wait on Facebook to fix it again.

Please see this post in the forum if you are really desperate for a specific gift from the gift page:
http://r1.slashkey.com/forum/showthread.php?t=657654

[SallyHL]

1432959617 User ID

I cannot send gifts or boost train. I get the message "0" does not resolve to a valid user ID. Please help.

[Tiger]

1432959617 User ID

I cannot send gifts or boost train. I get the message "0" does not resolve to a valid user ID. Please help.


Hi SallyHL,

Please read the post just before yours or click on this link: http://r1.slashkey.com/forum/showthread.php?t=657654

[Sqrl]

ID 1075692176

"0" does not resolve to a valid user ID

:(

[Tiger]

Send Gift and Boosting your own Train Issue.

The developers and support are aware of the problem and it looks like we will have to wait on Facebook to fix it again.

Please see this post in the forum if you are really desperate for a specific gift from the gift page:
http://r1.slashkey.com/forum/showthread.php?t=657654

[Wayne Perzee]

1660495774

While trying to send gifts, I get an error message

""0" does not resolve to a valid user ID"

I've rebooted my page, and still cant send other farmers gifts as

[marymarcel]

1660495774

While trying to send gifts, I get an error message

""0" does not resolve to a valid user ID"

I've rebooted my page, and still cant send other farmers gifts as

Hi Wayne Perzee :)

I moved your post to the thread about Gifts.

We are all having the same problem, please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=657654

[Judith Schwill]

Hi Judith,

This issue has been sent to the developers, it is affecting both train boosts and gifts. Anything that needs the Facebook farmer lists.

You should be able to send back gifts that are sent to you, but currently you are unable to send a 'new' request.

Please be patient while this is being investigated and resolved. We are sorry for any inconvenience caused to you by this.

Hi Rob,

Thank you very much - I've just seen that others are having the same problem.

[Granny T]

"0 does not resolve to a player id" This is the message I get today when I try to send out gifts. I can return to people who have sent gifts to me but I cannot send any out on my own. Thanks for any help.

[Taz D]

"0 does not resolve to a player id" This is the message I get today when I try to send out gifts. I can return to people who have sent gifts to me but I cannot send any out on my own. Thanks for any help.
Hi Granny T,
Send Gift and Boosting your own Train Issue.

The developers and support are aware of the problem and it looks like we will have to wait on Facebook to fix it again.

Please see this post in the forum if you are really desperate for a specific gift from the gift page:
http://r1.slashkey.com/forum/showthread.php?t=657654

[R/R1950]

I cannot send gifts. The display reads "0" does not resolve to a valid ID#. Don't know why this is happening. Any help to resolve this would be greatly appreciated.
Thank you
Cliff Smith

[Taz D]

I cannot send gifts. The display reads "0" does not resolve to a valid ID#. Don't know why this is happening. Any help to resolve this would be greatly appreciated.
Thank you
Cliff Smith
Hi Cliff,
I moved your post to the thread about gifts.
Please read the announcement at the top of the Help & Support section:
http://www.slashkey.com/forum/announcement.php?f=1

[powell]

I sent in a report because I got a message and was unable to gift anything.

Ticket ID: ALD-717451
Subject: gifting issue
Department: Support
Priority: Low
Status: Open
I was given this site to check on the progress, but it would not open for me.
http://support.slashkey.com/index.php?_m=tickets&_a=viewticket&ticketid=536282

Here is what it says when I go to send gifts..............
"0" does not resolve to a valid user ID

[marymarcel]

I sent in a report because I got a message and was unable to gift anything.

Ticket ID: ALD-717451
Subject: gifting issue
Department: Support
Priority: Low
Status: Open
I was given this site to check on the progress, but it would not open for me.
http://support.slashkey.com/index.php?_m=tickets&_a=viewticket&ticketid=536282

Here is what it says when I go to send gifts..............
"0" does not resolve to a valid user ID

Hi powell :)

We are all having the same issue.

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=657654

[marymarcel]

Hi farmers :)

The issue for sending gifts and trains boost requests is fixed.

Please reload the game.

If that doesnt work then clear your memcache.

Thanks!

[pvlachos]

The problem is now gone so it appears they have fixed it

[marymarcel]

The problem is now gone so it appears they have fixed it

Hi pvlachos :)

Yes, it was fixed yesterday. There is a post just above your last one informing that. :)

[bumpus]

why can't I get all my neighbors and give them gifts? I only have 2 that show
up to give gifts
thank you Jackie Bumpus 1580574938

[marymarcel]

why can't I get all my neighbors and give them gifts? I only have 2 that show
up to give gifts
thank you Jackie Bumpus 1580574938

Hi bumpus :)

I moved your post to the thread about Gifts.

Please consider that if you go to your My Requests tab and you Accept gifts and then Send gifts back to those friends, then if you click in Send Gifts tab you will only see the friends who you have not already sent gifts using My Requests.

For example if you have 100 friends and 98 sent you gifts and you accepted them and send gifts back from your My Requests tab, then when you go to Send gifts tab you will only see 2 friends availabe to send gifts.

If that is not the problem, please explain exactly which steps you are following for sending gifts.

[Fireball]

#1266902892
The last couple of days I have only been able to receive gifts 50 at a time. I have had several people that have sent me one including my Hubby and they don't appear until that number has been reached. These are farmers that send in the evening and first thing in the morning. Both gifts appear the next day so they have been cheated out of a gift.

[marymarcel]

#1266902892
The last couple of days I have only been able to receive gifts 50 at a time. I have had several people that have sent me one including my Hubby and they don't appear until that number has been reached. These are farmers that send in the evening and first thing in the morning. Both gifts appear the next day so they have been cheated out of a gift.

Hi Fireball :)

I moved your post to the thread about Gifts.

This is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Do not boost trains from Activity page. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[dougw]

Something seems to be going on. I haven't received any gifts or requests of any kind for a week or so. not sure what is wrong. 100001032496202

[Taz D]

Something seems to be going on. I haven't received any gifts or requests of any kind for a week or so. not sure what is wrong. 100001032496202
Hi Dougw,
I moved your post to the Help & Support thread about gifts.

This is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Do not boost trains from Activity page. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)

You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[RichmondGuy]

When trying to send train boosts and gifts, an Invalid access_token message appears in the pop-up where we normally select who to send boosts/gifts to.

When this started, collected gifts stopped appearing in the gift box.

Browser is up to date, Windows is up to date, computer has been rebooted, memcache has been cleared. This has been happening for about 3 days now.

Any suggestions?

Thanks...

[Tiger]

When trying to send train boosts and gifts, an Invalid access_token message appears in the pop-up where we normally select who to send boosts/gifts to.

When this started, collected gifts stopped appearing in the gift box.

Browser is up to date, Windows is up to date, computer has been rebooted, memcache has been cleared. This has been happening for about 3 days now.

Any suggestions?

Thanks...

Hi RichmondGuy,

Could you be using a saved bookmark in your browser to load the game?

Try logging out of Facebook, close the browser, then reopen it and log back into Facebook and then try the loading the game from the Facebook link for Farm Town at the left side of your News Feed or the Play FarmTown button at the top of the forum.

If that corrects the problem, please delete the saved book mark in your browser if you are using one and save a new one.

[RichmondGuy]

Could you be using a saved bookmark in your browser to load the game?

No, I'm clicking the facebook shortcut as I always do.
The problem happens in FireFox. I tried using Opera a little while ago, and it seems to work just fine. Had about 40 pages of gifts and (mostly expired) train boosts waiting. I can use Opera in the sort term, but find it slower than FireFox. So, this isn't an urgent problem, but am still looking forward to resolution.

Thanks again.

[marymarcel]

No, I'm clicking the facebook shortcut as I always do.
The problem happens in FireFox. I tried using Opera a little while ago, and it seems to work just fine. Had about 40 pages of gifts and (mostly expired) train boosts waiting. I can use Opera in the sort term, but find it slower than FireFox. So, this isn't an urgent problem, but am still looking forward to resolution.

Thanks again.

Hi RichmondGuy :)

Tiger is not available at this moment.

Please be sure that 3rd party cookies are still allowed in Firefox. If you need instructions please visit the following thread:
http://r1.slashkey.com/forum/showthread.php?t=625118

If you make any changes then please restart your browser. Aslo check if you have any pending update for Windows or Mac in case you use it.

About gifts not showing up in your My Requests tab, this is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Do not boost trains using the Activity page or you will get an error.
Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

[RichmondGuy]

Marymarcel,
Thank you for your reply.

About gifts not showing up in your My Requests tab, this is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.

The gifts were showing up in My Requests, but any gifts I collected would not appear in the gift box. I only mentioned that because this problem started at the same time the error message began to appear.

I will check your other suggestion and will reply if that works.

Thanks again.

[marymarcel]

Marymarcel,
Thank you for your reply.



The gifts were showing up in My Requests, but any gifts I collected would not appear in the gift box. I only mentioned that because this problem started at the same time the error message began to appear.

I will check your other suggestion and will reply if that works.

Thanks again.

If gifts didnt show up in your gifts box, then it looks like they had already been accepted.

Let us know how this go after checking 3rd party cookies and work through the Activity page.

Thanks :)

[RichmondGuy]

Marymarcel,

Let us know how this go after checking 3rd party cookies and work through the Activity page.

I added the suggested urls to pop-up and cookie exceptions, applied the changes, closed firefox and restarted, and the problem persists.

I won't be using the activity page as Opera is an acceptable short term substitute.

Thanks again.

[marymarcel]

Marymarcel,



I added the suggested urls to pop-up and cookie exceptions, applied the changes, closed firefox and restarted, and the problem persists.

I won't be using the activity page as Opera is an acceptable short term substitute.

Thanks again.

You should use the Activity in Firefox not Opera.

Just to be sure, which is the lastest version for your Firefox?

Also, did you restart your computer?

[RichmondGuy]

Marymarcel,

You should use the Activity in Firefox not Opera.

Just to be sure, which is the lastest version for your Firefox?

Also, did you restart your computer?

Computer and router have been restarted several times.

Firefox is up to date as previously stated, v100.0 for Windows 64-bit.

I ran firefox up again and compared the gifts in My Requests with the gifts on the Activity page, and they appeared to be in sync.
Tried collecting one gift under My Requests. It didn't show up in the giftbox.
Went back to the gift page under My Requests, and it was still there. Refreshed the Activity page, and it was still there.
Accepted the tomato gift on the Activity page, and received it. Refreshed My Requests and the tomato gift was gone, which is correct.

Please don't use up any more of your time on this post, but I would ask that you contact the developers and see if they know what would cause this error message. I'll check back in a few days to see if there is any update.

[marymarcel]

Marymarcel,



Computer and router have been restarted several times.

Firefox is up to date as previously stated, v100.0 for Windows 64-bit.

I ran firefox up again and compared the gifts in My Requests with the gifts on the Activity page, and they appeared to be in sync.
Tried collecting one gift under My Requests. It didn't show up in the giftbox.
Went back to the gift page under My Requests, and it was still there. Refreshed the Activity page, and it was still there.
Accepted the tomato gift on the Activity page, and received it. Refreshed My Requests and the tomato gift was gone, which is correct.

Please don't use up any more of your time on this post, but I would ask that you contact the developers and see if they know what would cause this error message. I'll check back in a few days to see if there is any update.

Hi RichmondGuy :)

As I said before it is a problem trasfering data from Facebook to the game.

Please contact Support and let them check on this problem. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response, then please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[nightshifted@aol.com]

why am I not receiving my gifts from neighbors? I used to get a bunch of them and neighbors say they are sending them but I am not receiving them. what can i do to fix it?

[marymarcel]

why am I not receiving my gifts from neighbors? I used to get a bunch of them and neighbors say they are sending them but I am not receiving them. what can i do to fix it?

Hi nightshifted :)

I moved your post to the thread about Gifts.

This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950



You can try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[PapaDoe]

I get these announcements on my screen when i am farming that a neighbor has offered me a "free gift" at no charge.. Curious as to how I can return that favor.. I have tried to find something in the help and support section but to no avail.. Do I need a gift machine or something that I do not presently have.. Thank you ...

[marymarcel]

I get these announcements on my screen when i am farming that a neighbor has offered me a "free gift" at no charge.. Curious as to how I can return that favor.. I have tried to find something in the help and support section but to no avail.. Do I need a gift machine or something that I do not presently have.. Thank you ...

Hi PapaDoe :)

I think your neighbor is giving you a free product from their Super Facility. They can send it to you when they see you on line or they can load that product in their Trading warehouse and you can get it by opening their warehouse.

You have all the information about Super Facilities in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6298330#post6298330

That if for rules but in the next post you will find how to play and links about Trading warehouse.

[JNelson]

how fix the 'invalid access token' message that pops up when trying to send out gifts?

[Taz D]

how fix the 'invalid access token' message that pops up when trying to send out gifts?
Hi JNelson,
The only thing we know to do is run the memcache and restart farms. If that doesn't do it then try clearing your browser cache. Please note that it will be slower loading the first time as it has to download all the graphics for the game again.

[madmum1]

Yesterday my SN gifted me a Big Sea but it has not gone into my gift box. I have cleared memcache etc but still cannot find it. She has been charged for the item and funds have left her account. Can anyone help please

[Tiger]

Yesterday my SN gifted me a Big Sea but it has not gone into my gift box. I have cleared memcache etc but still cannot find it. She has been charged for the item and funds have left her account. Can anyone help please

Hi madmum1,

You will need to contact the support team about this.
To contact Support, click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you have any problems finding the automated response to your ticket, please click on the following link for instructions to help you with that: Support Issues - how to find their replies. (http://r1.slashkey.com/forum/showthread.php?t=644366)

[Mark Saunders]

I am trying to send tools to both my wife and son`s accounts. It will not send stating they do not have the preceding smaller model.
This is not the case, I have check both accounts while they do not have the farm cash they do have all the requirements and access to buy.

How can I send tools?

[Tiger]

I am trying to send tools to both my wife and son`s accounts. It will not send stating they do not have the preceding smaller model.
This is not the case, I have check both accounts while they do not have the farm cash they do have all the requirements and access to buy.

How can I send tools?

Hi Mark Saunders,

I have moved your post to the thread about Receiving-sending-exchanging Gifts.

If the game is telling you that they do not have the preceding tool then it sounds like they have not put those tools into their Item storage so that the game knows that they own them.

Please check with them that they have taken the gifts out of their gift box and placed them into Item storage.

If that is not the problem, please supply your USER ID number which is located beneath the yellow activity box underneath your game screen.

[Mark Saunders]

Thanks Tiger

It must have been a glitch as it seems to solved itself, so all good, with this, but on another gift issue, my small one Daisy has started a farm with the intension of gifting some tools for fathers day, she has tried to gift Ant (Brother), again it wont send and she is worried that she will miss F-Day
As you are no doubt picking up by now we are FT family, of the 6 of us only Jess doesn't have an account.

Daisy has a single farm, just a week old but already at Lv344, is there a time restriction before a tool gift can be sent?

[Tiger]

Thanks Tiger

It must have been a glitch as it seems to solved itself, so all good, with this, but on another gift issue, my small one Daisy has started a farm with the intension of gifting some tools for fathers day, she has tried to gift Ant (Brother), again it wont send and she is worried that she will miss F-Day
As you are no doubt picking up by now we are FT family, of the 6 of us only Jess doesn't have an account.

Daisy has a single farm, just a week old but already at Lv344, is there a time restriction before a tool gift can be sent?

Hi Mark Saunders,

I am sorry but the account that is only a week old won't be able to send any for quite a while yet IF they are relying only on the FC earned in the game to be able to send.
They could send if they purchased a specific amount of FC themselves.

I suggest you have a read of the Gifts Chapter of the Game Guide where along with other gifts explanations it also lists the requirements to be able to send FC items. There are several requirements.

Here's the link to the whole Chapter. The first post there has clickable links to take you to specific posts:

http://r1.slashkey.com/forum/showthread.php?t=621278

[Refarner]

A friend sends me a chicken. I accept the chicken. It vanishes from requests. It does not appear in my gift box. What can I do? I have tried clearing memcache before accepting. That did not help today.

[Tiger]

A friend sends me a chicken. I accept the chicken. It vanishes from requests. It does not appear in my gift box. What can I do? I have tried clearing memcache before accepting. That did not help today.

Hi Refarner,

Are you sure it was a chicken? Or could you mean a Hen?
Does it reappear when you reload the My Requests page?
Have you had any problems with receiving them from a different friend?

If the gift does not reappear in the My Requests page, please check that the browser you are using is still up to date, update it if it needs it and clear the caches. Then close the browser. Then reopen it and please check if you still have cookies and pops allowed in your browser. Here's the link to the post that has instructions for the common brwsers in case you need them:
http://r1.slashkey.com/forum/showthread.php?t=625118

If those are also fine see if you have another Hen gift that you can accept or a different gift that you can exchange for a hen to accept.

[Refarner]

Thanks. Yes, you're right, it was a Hen. I did manage to accept another one later today. That must have come from a different friend. I will try what you suggest.

[LindaW67]

I am not receiving gifts on my farm ( or a couple of other ones i look after for people), i have cleared cache and browsing data, i then uninstalled and reinstalled the game but nothing has changed.

Randomly it gives me 50 gifts on my farm but that can be days or over a week apart, can you advise what to do please

[marymarcel]

I am not receiving gifts on my farm ( or a couple of other ones i look after for people), i have cleared cache and browsing data, i then uninstalled and reinstalled the game but nothing has changed.

Randomly it gives me 50 gifts on my farm but that can be days or over a week apart, can you advise what to do please

Hi LindaW67 :)

I moved your post to the thread about Gifts.

Please when you have a problem, it is not a good idea to uninstall the game as you could get problems.

About your gifts. This is a random problem that happens some times. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests.

Please visit the following link to know how to work through the Activity page and follow all suggestions given there:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950



You can try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[cydkaye53]

For the last week I have been unable to send gifts. It gives me the error message: Invalid access_token. User ID Number 2254766

[Taz D]

For the last week I have been unable to send gifts. It gives me the error message: Invalid access_token. User ID Number 2254766
Hi Cydkaye,
I moved your post to the Help & Support thread about gifts from Suggestions. The Suggestions section is only for posting suggestions for changes to the game. Post problems in the Help & Support section in the future please.
We are not sure why this happens except for possibly a data transfer problem between Facebook and Farm Town.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[Keef]

i'm getting this message when i try to return gifts

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

[Taz D]

i'm getting this message when i try to return gifts

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.
Hi Keef,
We are not sure why this happens except for possibly a data transfer problem between Facebook and Farm Town.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[Keef]

Hi Keef,
We are not sure why this happens except for possibly a data transfer problem between Facebook and Farm Town.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

I have already done so several times, I also cannot buy FC,
I get this message

Payment method suspended
This payment method has been temporarily suspended for your security. Please try a different payment method.

[Taz D]

I have already done so several times, I also cannot buy FC,
I get this message

Payment method suspended
This payment method has been temporarily suspended for your security. Please try a different payment method.
Hi Keef,
Your payment for FC is through Facebook. You will need to look in your settings for Facebook payment and check your payment method there. If there is a problem with it they are the ones you need to contact as Farm Town has no control over that.


As far as the returning gifts try using the Send Gifts tab and see if that will work. Also you can try clearing your browser cache. Just remember that it will load slow the first time. I nstructions if you need them are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

[Keef]

Hi Keef,
Your payment for FC is through Facebook. You will need to look in your settings for Facebook payment and check your payment method there. If there is a problem with it they are the ones you need to contact as Farm Town has no control over that.

they keep telling me it is a ingame issue


As far as the returning gifts try using the Send Gifts tab and see if that will work. Also you can try clearing your browser cache. Just remember that it will load slow the first time. I nstructions if you need them are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

I have not been able to send gifts via the gift tab or boost trains for over 12 months

[Taz D]

I have not been able to send gifts via the gift tab or boost trains for over 12 months
Hi Keef,
Then please contact Support about the gifts as there isn't anything else I can offer you to try. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366


For the FC it can't be an in game problem as the entire process of the purchase is handled by Facebook. When a transaction is completed then and only then does the game get notification you have purchased FC and how much to add.

[ftjill]

Cannot boost trains or send gifts (approx 10:50 pm ET)

When boosting trains and sending gifts this error message pops up in a window:

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Browser: Firefox

[VondaK]

Getting the same message. FB is at it again. Have cleaned cache.
Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

[Taz D]

Error Message When Sending Gifts


We are aware that everyone is getting an error message when trying to send gifts or return gifts. This may be another change Facebook has done causing this.


We have contacted the developers to look into this. Please be patient until they can check this out and determine the problem.

[joshjoys16]

today, have problem sending gifts! Receiving is ok but can't send gift to my neighbours at all. Hope this is just a temporary problem!

[keith of maisie farm uk]

it is not only gifts but also train boosting as well i can guess itis something to do with facebook

[Alexandra_J]

Same error with the boosting trains too

[Vivienne57]

Unable to send gifts today. This is the message I keep getting.

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Able to receive. Just not send. Thanks

[Tiger]

Hi Everyone,

We are aware of the problems with sending gifts and boosting your own trains.

Please see the Global Announcement which we will update when we have more information:
http://r1.slashkey.com/forum/announcement.php?f=1


.

[SallyHL]

Your Facebook USER ID number is: 1432959617 Build No: 318

I am not able to send gifts. Please help. Thanks.

[marymarcel]

Your Facebook USER ID number is: 1432959617 Build No: 318

I am not able to send gifts. Please help. Thanks.

Hi SallyHL :)

We are aware of this problem, please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1

[Sandie May Angel]

Unable to send gifts today. This is the message I keep getting.

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Able to receive. Just not send. Thanks


Me too! I can't send gifts either. The same message appears on my screen.

[Taz D]

Me too! I can't send gifts either. The same message appears on my screen.
Hi Sandie May Angel,
Please read the information in the following link:
http://www.slashkey.com/forum/announcement.php?f=1

[Joyinlife]

Hi Sheila,
The only reason Support would want your password is to be able to see what you are seeing from your account. We can't do that without logging into your account.


I use Firefox with the classic version of Facebook and do not have any problems with the gifts. It has been brought up before that changing to the new format for Facebook helps to get gifts correctly, but we have not found this to be absolutely true. Facebook may make this a mute point when they make us all switch and stay on the new format.

All of a sudden when I send back gifts, I get an error message every time and the words do not show up to tell me what is wrong. This started yesterday and continues today. Please help. Thanks, Jackie

[Joyinlife]

All of a sudden when I send back gifts, I get an error message every time and the words do not show up to tell me what is wrong. This started yesterday and continues today. Please help. Thanks, Jackie

[Taz D]

All of a sudden when I send back gifts, I get an error message every time and the words do not show up to tell me what is wrong. This started yesterday and continues today. Please help. Thanks, Jackie
Hi Jackie,
Please read the information in the following link:
http://www.slashkey.com/forum/announcement.php?f=1

[Debbie Lee C]

This is not a now and then again problem, it has been going on since the new upgrade or new game has started, day one, every day. I am unable to send neighbors gifts with the gift page, neighbors names will not show up to click on. Also on boosting trains, neighbors names will not show up so I can have them boost my trains. The place where names should show up is empty with a circle turning on it.

[Taz D]

This is not a now and then again problem, it has been going on since the new upgrade or new game has started, day one, every day. I am unable to send neighbors gifts with the gift page, neighbors names will not show up to click on. Also on boosting trains, neighbors names will not show up so I can have them boost my trains. The place where names should show up is empty with a circle turning on it.
Hi Debbie Lee C,
I have moved your post from the new release thread to the Help & Support thread about gifts as this is not something caused by the release.
Your problem is one that is known as Facebook has a ticket still open on this as it is a Facebook caused problem that has been affecting some for a long time.

I am sorry but there is nothing that Farm Town can do to fix this for you as it will take Facebook to fix it. The only thing we can do is wait for them to correct this.

[GRB]

Hi Everyone,

We are aware of the problems with sending gifts and boosting your own trains.

Please see the Global Announcement which we will update when we have more information:
http://r1.slashkey.com/forum/announcement.php?f=1


.

This is not exactly true: even though the error pops up, the transaction still takes place. I boosted my train and even though I got the error, I am up to 8 out 14 on the boost. Also, I am still receiving gifts

[marymarcel]

This is not exactly true: even though the error pops up, the transaction still takes place. I boosted my train and even though I got the error, I am up to 8 out 14 on the boost. Also, I am still receiving gifts

Hi GRB :)

If you click in the link to the announcement you will see there is an update. :)

[Wayne Perzee]

I receive this message now, when I am trying to send gifts.


Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

[bjyhey3]

Good Morning. I'm able to receive gifts but I get this notice when trying to send them back "Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later."

[marymarcel]

I receive this message now, when I am trying to send gifts.


Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Good Morning. I'm able to receive gifts but I get this notice when trying to send them back "Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later."

Hi Wayne and bjyhey :)

bjyhey I moved your post to the thread about Gifts.

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=658066

[Valntyn]

Same here unable to send gifts

[marymarcel]

Same here unable to send gifts

Hi Valntyn :)

We are all having the same problem, please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=658066

[LisaScobee]

Same issue

"Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later."

[marymarcel]

Same issue

"Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later."

Hi Lisa :)

We are all in the same boat.

Please read the information given in the following link:
http://r1.slashkey.com/forum/showthread.php?t=658066

[Sandie May Angel]

It's really weird! I am continuing to receive gifts that are sent to me by other farmers, and I can receive them, yet I can't send any gifts back.

Just sayin'... There's no need to reply to me.

Thanks, TAZ for the prompt reply to me earlier!

[Taz D]

It's really weird! I am continuing to receive gifts that are sent to me by other farmers, and I can receive them, yet I can't send any gifts back.

Just sayin'... There's no need to reply to me.

Thanks, TAZ for the prompt reply to me earlier!
Hi Sandie May Angel,
Your gifts are going out even though you are getting the error message as everyone is.

[bgfarmer]

I am having the same problem. I can receive gifts but not return them. I am using Edge browser. I did advance all of my trains as suggested.

[marymarcel]

I am having the same problem. I can receive gifts but not return them. I am using Edge browser. I did advance all of my trains as suggested.

Hi bgfarmer :)

If you are receiving the error message after sending or returning gifts, they are sent anyway.

If you are returning gifts, after getting the error message, click in your My Requests tab again to get new gifts.

Please remember that you have to do this to be able to see and accept any train boost request sent to you.

[Phzych]

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

I have been getting the same message for 3 days?

[marymarcel]

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

I have been getting the same message for 3 days?

Hi Phzych :)

We are all getting the same message from facebook. No matter you get the error message, your gifts are sent.

We have to wait for facebook to fix this issue. Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=658066

[Fuzzy Focus]

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

This is what I get after collecting the gift and trying to return. I do receive but cannot return a gift Second day of the problem. Thanks BILL:confused:

[marymarcel]

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

This is what I get after collecting the gift and trying to return. I do receive but cannot return a gift Second day of the problem. Thanks BILL:confused:

Hi Fuzzy Focus :)

I moved your post to the thread about gifts.

Your gifts are sent no matter you are getting the error message.

Please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=658066

[NJones277]

Same error message - but what's different today is I'm not getting all my gifts like I was since this started - maybe 10% of them. What's changed??

[Taz D]

Same error message - but what's different today is I'm not getting all my gifts like I was since this started - maybe 10% of them. What's changed??
Hi NJones,

Maybe people are not sending as many repeats. Nothing has changed that we know of.

[goldenoldie18]

I have been trying for 2 days to send gifts back and it just aint happenningh please help

[marymarcel]

I have been trying for 2 days to send gifts back and it just aint happenningh please help


Hi goldenoldie :)

This is a known issue, no matter you get the error message, your gifts are sent.

If you are receiving the error message after sending or returning gifts, they are sent anyway.

If you are returning gifts, after getting the error message, click in your My Requests tab again to get new gifts.

Please remember that you have to do this to be able to see and accept any train boost request sent to you.

You have the information in the following link:
http://r1.slashkey.com/forum/showthread.php?t=658066

[Fuzzy Focus]

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Still unable to return gifts in this feature. 4th day of the problem.

William J Bryan
Sorry - no idea where to get my ID/User number

[Taz D]

Sorry, this feature isn't available right now: An error occurred while processing this request. Please try again later.

Still unable to return gifts in this feature. 4th day of the problem.

William J Bryan
Sorry - no idea where to get my ID/User number
Hi Fuzzy Focus,
Your first post about this was moved to the thread about gifts on the following page link and answered:
http://www.slashkey.com/forum/showthread.php?t=657506&page=97


Please read the information in the following link about this:
http://www.slashkey.com/forum/announcement.php?f=1

[Sundos]

The other game I play on facebook that had a gifting issue the same message as this game was getting when trying to send gifts .. is cleared up on that game.. maybe here?

I did just now try to send requests for boosting my train and it DID WORK.. can the devs please give us back the option to send/receive gifts .. PLEASE . thanks

[Taz D]

The other game I play on facebook that had a gifting issue the same message as this game was getting when trying to send gifts .. is cleared up on that game.. maybe here?

I did just now try to send requests for boosting my train and it DID WORK.. can the devs please give us back the option to send/receive gifts .. PLEASE . thanks
Hi Sundos,
I moved your post to the gifts thread.
As soon as it is verified and we can get the developers to remove the message and show the gifts again then you will be able to send gifts.

[marymarcel]

Hi Farmers :)

Send Gifts and My Requests tabs are now enable, so you can accept/exchange/send gifts to your friends.

Thank you all for your patience :)

[Sundos]

Thanks Taz!

[cherd1]

Although the gifting glitch was "fixed," I cannot transfer gifts to my gift box. Nor can I send gifts to other players. When I attempt to send I get an error message that says "invalid access token.

[marymarcel]

Although the gifting glitch was "fixed," I cannot transfer gifts to my gift box. Nor can I send gifts to other players. When I attempt to send I get an error message that says "invalid access token.

Hi cherd1 :)

I moved your post to the thread about Gifts.

This one you are getting has nothing to do with the error we all got some days ago.

I got the invalid access token long ago and I closed the farm and facebook and then reopened and everything was fixed.

Try that first, but if that doesnt work, then clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in every tab you have it open. Then reopen your farms and see if the problem is solved.
https://apps.facebook.com/farmtown/play/?do=clear_memcached


If you continue having problems, then be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.
You can also check if 3rd party cookies are still allowed in your browser, you have instructions in the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

[cherd1]

When am I going to be able to send and receive gifts?

[marymarcel]

When am I going to be able to send and receive gifts?

Hi cherd1 :)

I moved your post to the thread about Gifts.

Did you try the suggestions given in the last response to you? You find it in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6497606#post6497606

[Mary-Ann Evans]

sorry if i am posting this is the wrong area but most places on the forum, if i click, are giving me error messages...
i would just like to report that i have no gifts or train requests whatsoever in my request page...but on loading the game did have train requests which i didfrom there...

[marymarcel]

sorry if i am posting this is the wrong area but most places on the forum, if i click, are giving me error messages...
i would just like to report that i have no gifts or train requests whatsoever in my request page...but on loading the game did have train requests which i didfrom there...

Hi Mary-Ann Evans :)

I moved your post to the thread about Gifting.

The errors you get on the forum are affecting all of us, hopefully the developers will fix this as soon as possible.
If you get the errors, please refresh the page.

About your problem with gifts. This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up later that day or in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950



You can try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[Mary-Ann Evans]

thank you for replying : )...already tried clearing cache and no, still nothing...did try the link and yes, i have gifts...i will wait and see what happens...not even sure i can exchange gifts using that...

[marymarcel]

thank you for replying : )...already tried clearing cache and no, still nothing...did try the link and yes, i have gifts...i will wait and see what happens...not even sure i can exchange gifts using that...

It is not always easy to exchange the gifts on that page. I got the problem twice and they were back in My Requests that same day but it is not always the same. :)

[TexasStar]

Hi Farmers :)

Send Gifts and My Requests tabs are now enable, so you can accept/exchange/send gifts to your friends.

Thank you all for your patience :)

The MY Request Page is not showing gifts I know have been sent. I go days without any showing up, then it only shows one or two pages of gifts, and when those are exchanged and accepted (and gifts sent back) it says I have no gifts .. again for several days. I usually have 75 or more gifts in the morning and another 45 by the evening... almost every day (sometimes a few more, sometimes a few less).

[Taz D]

The MY Request Page is not showing gifts I know have been sent. I go days without any showing up, then it only shows one or two pages of gifts, and when those are exchanged and accepted (and gifts sent back) it says I have no gifts .. again for several days. I usually have 75 or more gifts in the morning and another 45 by the evening... almost every day (sometimes a few more, sometimes a few less).
Hi TexasStar,
I moved your post to the Help & Support thread about gifts as this has nothing to do with the current release.
This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. Most of the time they will show back up later that day or in a few days in your My Requests.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)



You can try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[TexasStar]

Thanks! They are on the Facebook link you provided. I will try that until things go back to normal. I have tried clearing the memcache a couple of times with no luck, but will try it again. Thanks for the help!

Well, I found my gifts on that link and will work on accepting them there (I remember this from the old days before My Requests). Some are only a few minutes old and some are left from 3 weeks or more. It looks like when they are in the mood they allow the newest 50 onto "My Requests" then I many do not get anymore for one or more days. I try clearing memcache every day but that has not helped.

Is Facebook, or anyone, working on this problem?

[Taz D]

Thanks! They are on the Facebook link you provided. I will try that until things go back to normal. I have tried clearing the memcache a couple of times with no luck, but will try it again. Thanks for the help!

Well, I found my gifts on that link and will work on accepting them there (I remember this from the old days before My Requests). Some are only a few minutes old and some are left from 3 weeks or more. It looks like when they are in the mood they allow the newest 50 onto "My Requests" then I many do not get anymore for one or more days. I try clearing memcache every day but that has not helped.

Is Facebook, or anyone, working on this problem?
Hi TexasStar,
Please do not modify posts in the forums as we do not get notification of those when you modify.
I am sorry, but this is a random problem where the data requested does not get transferred from Facebook to Farm Town. Being random it is almost impossible to troubleshoot and correct. This will normally clear up and start transferring the data a few days after it starts. There is nothing we can do to correct this.

[annmarie567]

Hi, I can not give and receive gifts. I just get this...."Invalid access_token" It has been this way for months.

[Tiger]

Hi, I can not give and receive gifts. I just get this...."Invalid access_token" It has been this way for months.

Hi annmarie567,

Please check if your browser needed updating, update it if it needs doing then clear the caches/history as well. Log out of Facebook, close the browser if it doesn't prompt you to do so after clearing it. Reopen your browser, log back into Facebook and then please run memcache.

To run memcache Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then try the gifts again to see if it's cleared up for you.

[djensen552]

Hello. I am having an issue sending gifts. I have all of the gifting machines which means I should be able to resend after 2 hours and it is not functioning. I have monitored for a couple of days now. Sent gifts to my friends at 3:34 am this morning and have kept checking and still not able to send at 12:00 pm. Checked the farm timer thing in toolbox and it says I can not send for another 2 hours. Please advise. Thank You. ID number 10216723551458411

[Taz D]

Hello. I am having an issue sending gifts. I have all of the gifting machines which means I should be able to resend after 2 hours and it is not functioning. I have monitored for a couple of days now. Sent gifts to my friends at 3:34 am this morning and have kept checking and still not able to send at 12:00 pm. Checked the farm timer thing in toolbox and it says I can not send for another 2 hours. Please advise. Thank You. ID number 10216723551458411
Hi djensen,
It may be that your computer date and time are incorrect either now or at the time you sent the gifts this morning. Please make sure the date and time are correct as the game works from those.


Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check the time again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


Also you can try taking the gifting machine that shortens the time for sending to 2 hours (orange one) out of your storage and place on a farm, then click the save, then close and reopen your farms. Then place it back in storage. After you send gifts the next time check the time to see if it is corrected.

[Sqrl]

Okay, so let's say I have three sets of gifts in my gift box. 3 goats, 2 hens and a cow. I have 3 options: Store Use and More. I store the goats and the hens and I'm left with the cow. But now the three options are no longer visible. They're not being displayed. If I click where I think they ought to be, the result is Use. I have to close and reopen the gift box to get all three options to return. This is a recurring problem, and happens every time I have more than one set of gifts, and always with the last set, never at any other point.

[Taz D]

Okay, so let's say I have three sets of gifts in my gift box. 3 goats, 2 hens and a cow. I have 3 options: Store Use and More. I store the goats and the hens and I'm left with the cow. But now the three options are no longer visible. They're not being displayed. If I click where I think they ought to be, the result is Use. I have to close and reopen the gift box to get all three options to return. This is a recurring problem, and happens every time I have more than one set of gifts, and always with the last set, never at any other point.
Hi Sqrl,
Are you trying to move the animals to your sheds? If so click on the down arrow next to the blue option at the top that says Store Ingredients. That will show you the options for Store Animals and Store Plants. Select the Store Animals and then click on it. It will move all the animals to your sheds if there is room with one click.

[Sqrl]

Thanks, will do. Just wonder why the display vanishes though.

[JohnAlbertini]

All my gifts under My Requests are GONE?!!!! What happened to them all?!

[marymarcel]

All my gifts under My Requests are GONE?!!!! What happened to them all?!

Hi John :)

This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. When I had this issue, gifts were back into My Requests the same day after several hours, but sometimes they are back after 1 or 2 days.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Do not boost trains from Activity page. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

You can also try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and check again.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[PapaDoe]

Can I gift any item(s) in the store to any farmer that isn't a neighbor or buddy. Will I need to purchase a special tool to do so.. ?? Thanks

[Taz D]

Can I gift any item(s) in the store to any farmer that isn't a neighbor or buddy. Will I need to purchase a special tool to do so.. ?? Thanks
Hi PapaDoe,
The only things you can gift from the store are items that cost farm cash. You do not need a tool for those. When you hover the mouse over the item then you will see 2 buttons. Buy is for you to purchase for yourself ans the Send button is for you to buy and send to a neighbor.

[CPaula]

Are you able to gift farm cash to one of your neighbors?

[Taz D]

Are you able to gift farm cash to one of your neighbors?
Hi CPaula,
I moved your post to the thread about gifts. Yes you can within certain rules. You can find the Farm Cash Gift Cards in the store section Other.
You can find the rules in the Game Guide chapter 24 about gifts:
http://www.slashkey.com/forum/showthread.php?t=621278

[diffy1955]

Yesterday, 8/22 My Requests/Gifts section loaded (50). Yesterday, 8/23, I had none loading and again today. I followed all of the directions on how to resolve the issue but seem to still be having that problem. Is there someone who can help me fix this problem? Thank you in advance.

[Tiger]

Yesterday, 8/22 My Requests/Gifts section loaded (50). Yesterday, 8/23, I had none loading and again today. I followed all of the directions on how to resolve the issue but seem to still be having that problem. Is there someone who can help me fix this problem? Thank you in advance.

Hi diffy1955,

I have moved your post to the thread about gifts.

We don't know what directions you followed as you haven't mentioned them and there's no way for us to know what you were looking at, so I may suggest something that you have already tried.

If you are sure that friends have been sending gifts to you over the last 2 days.....

Is the browser you are using still showing up to date?
Have you cleared the cookies/caches/history in it since you got this problem?
Are you getting the same problem if you use a different browser?

If you have already checked those and are getting this in every browser you have tried....

Try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If they still don't show up in My Requests after running memcache please click on the following link and see if you can see any Farm Town Requests in that area of Facebook: Facebook Games Activity (https://www.facebook.com/games/activity)

If any are showing up in that area, you can try using the slower method of accepting gifts in that area to see if any of the requests are stuck and clear them out of that section.

For instructions on how to accept gifts or clear stuck gift/train requests please click on this link so you know what you can and can't do with gifts and train boosts in that area of Facebook:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

If that doesn't help you may have a temporary issue with data not transferring from Facebook to Farm Town in which case you may just have to wait it out another day or so and they will usually start showing back up in My Requests.

[Karlene]

Hi. I'm getting an error message when I try to send gifts back to neighbors. Also, an error message when I try to boost my own trains.
And the gifts look like they are being accepted, but they are not.

User ID 100003532236832

[marymarcel]

Hi. I'm getting an error message when I try to send gifts back to neighbors. Also, an error message when I try to boost my own trains.
And the gifts look like they are being accepted, but they are not.

User ID 100003532236832

Hi Karlene :)

Which error are you getting?

[Karlene]

Hi Karlene :)

Which error are you getting?

Hi Mary,

I'm getting an error message window. It has a red bar and has "invalid access token." When I exit the gift page and go back, none of the gifts are accepted. I'm still receiving gifts.

The trains are saying "sorry you can only accelerate a friend's train" (I already accepted them in the train manager, but they were saying that before and shouldn't they be gone now?)

Thanks for your help.

[marymarcel]

Hi Mary,

I'm getting an error message window. It has a red bar and has "invalid access token." When I exit the gift page and go back, none of the gifts are accepted. I'm still receiving gifts.

The trains are saying "sorry you can only accelerate a friend's train" (I already accepted them in the train manager, but they were saying that before and shouldn't they be gone now?)

Thanks for your help.

Hi Karlene :)

Please close everything in your computer and close and restart it.

See if that fixes your problem.

If not, then check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If the problem continues, then check to be sure that 3rd party cookies are still allowed in your browser. If you need instructions please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

You can also run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs it is open. Then reopen your farms.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If nothing worked for you, please try another updated browser with 3rd party cookies allowed and see if the problem continues.

Let us know how it goes :)

[GRB]

Yesterday, 8/22 My Requests/Gifts section loaded (50). Yesterday, 8/23, I had none loading and again today. I followed all of the directions on how to resolve the issue but seem to still be having that problem. Is there someone who can help me fix this problem? Thank you in advance.

FYI, I was going through the same problem, it lasted about 2 weeks or so and finally cleared itself up on it's own.

[Karlene]

Hi Karlene :)

Please close everything in your computer and close and restart it.

See if that fixes your problem.

If not, then check if your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.

If the problem continues, then check to be sure that 3rd party cookies are still allowed in your browser. If you need instructions please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

You can also run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs it is open. Then reopen your farms.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If nothing worked for you, please try another updated browser with 3rd party cookies allowed and see if the problem continues.

Let us know how it goes :)

Hi Mary,

I decided to shut my computer down and give it a rest and today, everything is working just right! :) Thanks for your help.

[marymarcel]

Hi Mary,

I decided to shut my computer down and give it a rest and today, everything is working just right! :) Thanks for your help.

Great Karlene! and thanks for coming back to let us know :)

[Larwin]

im wanting to be sure I understand requesting ingredients and recieveing ingredients. So I can request ingredients 5 times per period does that mean 5 neighbors can respond to those to recieve ingredients?

[Tiger]

im wanting to be sure I understand requesting ingredients and recieveing ingredients. So I can request ingredients 5 times per period does that mean 5 neighbors can respond to those to recieve ingredients?

Hi Larwin,

Your friends can send you one bonus and one ingredient not all of them.
The limits which can affect how many different friends can send them and whether you or they receive them, depends on the value of what is sent/received and game level.

To see what the maximum coin values are for levels are please go to Chapter 30 Belts/Bonuses.
Here's the link to that specific post:
http://r1.slashkey.com/forum/showthread.php?p=5224278#post5224278

[GeorgeBissell]

ID# 1052082873

Windows 11 laptop.

ALL browsers are up to date.
NO ad blockers.
Mem cache has been emptied.
Computer restarted several times.


When sending/receiving gifts, all I get is the gift sending box with a message that says "we couldn't find any friends that match this description".

There is NO drop-down menu.
Neighbors tab, everyone is there, HOWEVER, NO ONE has a picture.
Have not been able to send gifts to anyone since Thursday morning.
Can receive gifts, but cannot send them back or exchange them.

Also, the request wall shows nothing...no facility requests, no bonus requests, nothing.

I have the code from my gift box if you want it.

[Taz D]

I have been unable to send gifts today as my farmer friends list is not showing, also when I accept a gift it will not send back a gift in return....lastly in the " my neighbor " tab it does show the names, but no profile pic, just a white silhouette farm name is Kingsabu and id is 1052082873
Thank you
Hi GeorgeBissell,
I moved your post to the thread about gift sending.

Please make sure your browser and computer system are up to date. Chrome and Firefox both updated recently.
Also make sure you have cookies and pop ups allowed for your browser. We have some instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[bbarksda]

dddddddCurrently, when all of your animal houses are full and you have 400 on each farm, we have and animal stuck in gifts with no way to get rid of it. Please add an option in gifts to delete a gift. The only thing you can do now is store or use. If you don't want it you are stuck. Thanks.

UPDATE: found a way around, but it is not intuitive. You have to move animals to storage, store the animal and them move animals back to shed. Kind of awkward.

[Tiger]

dddddddCurrently, when all of your animal houses are full and you have 400 on each farm, we have and animal stuck in gifts with no way to get rid of it. Please add an option in gifts to delete a gift. The only thing you can do now is store or use. If you don't want it you are stuck. Thanks.

UPDATE: found a way around, but it is not intuitive. You have to move animals to storage, store the animal and them move animals back to shed. Kind of awkward.

Hi bbarksda,

I have moved your post to help and support for gifts. Any animals in your gift box that you don't want to use or have room for in animal shed, you can sell at market.

Go to market and when you chose the option to sell your harvests or gifts, click on the Gifts section mouseover the animal you want to sell and you will see a blue Sell button appear so that you can sell them.

[favoritenan1]

I can not send gifts or show facility wall requests does not work for days now.

[marymarcel]

I can not send gifts or show facility wall requests does not work for days now.

Hi favoritenan :)

I moved your post to the thread about Gifting as that is the first problem you are having.

Is your browser up to date? If you are using Chrome, please check that as it updated twice in the last 3 days.

You can also run memcache, link below. A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen and check if the problems are fixed.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If the problems continue then please describe what happens when you try to send gifts. Is it the same if you are trying to send them from the Send gifts tab that from your My requests tab after accepting them?

You say the Show Facility Wall Requests doesn't work, could you tell us what exactly happens. We need information in order to try to help you.

[Gail Green-jeans]

I need to accept goat gifts for farm pass. I cannot find on this forum how to do this.... it has been years since I have done this. Can you point me to where to find this info? Thanks..... Nevermind. I found it on my own. Thanks anyway. Gail

[screenstarr]

For the past two or so weeks, I have been unable to send gifts. I have cleared my cache and tried other browsers. I'm pretty frustrated. What else can I do?

[Tiger]

I need to accept goat gifts for farm pass. I cannot find on this forum how to do this.... it has been years since I have done this. Can you point me to where to find this info? Thanks..... Nevermind. I found it on my own. Thanks anyway. Gail

Hi Gail Green-jeans,

If no-one has already sent you a goat gift to accept, you could exchange JUST ONE 1 gift that you already have for a goat.
Don't exchange anymore than one gift for them one if you don't need them as exchanging gifts won't count for the goal when you need to accept the original gift without exchanging.

After you accept it and you load your game.
Open your gift box and mouseover the goat gift and More should appear which you can click on to post a request for that particular animal.
That will then show up in the Other Wall Request page where you're friends can find it. You won't be able to see it yourself as you can't send yourself the gift.

If you don't want to do that then you could just create a post on Facebook asking your Farm Town friends to send you goats and they will see it in their Newsfeed when they look there.

[marymarcel]

For the past two or so weeks, I have been unable to send gifts. I have cleared my cache and tried other browsers. I'm pretty frustrated. What else can I do?

Hi screenstarr :)

I moved your post to the thread about Gifts.

Please be sure your browser is up to date and also check if you have any pending update for Windows or Mac in case you use it.

What exactly happens when you try to send gifts? You receive an error message? your friends lists dont load? We need to know which problem you get when trying to send them.

Just in case, be sure that 3rd party cookies and pop ups are still allowed in your browser. If you need instructions, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=625118

[Snookie Sue]

I lost my gifts; I know there were some in there last night and my super neighbor just sent me one and it did not show up. Would be surprised if I am the only one. What is going on??????

[Taz D]

I lost my gifts; I know there were some in there last night and my super neighbor just sent me one and it did not show up. Would be surprised if I am the only one. What is going on??????
H iSnookie Sue,
I moved your post to the Help & Support thread about gifts as this has nothing to do with the new release.
I had this happen to me yesterday, but they came back after a few hours.


Try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

If they still don't show up in My Requests after running memcache please click on the following link and see if you can see any Farm Town Requests in that area of Facebook: Facebook Games Activity (https://www.facebook.com/games/activity)

If any are showing up in that area, you can try using the slower method of accepting gifts in that area to see if any of the requests are stuck and clear them out of that section. For instructions on how to accept gifts or clear stuck gift/train requests please click on this link so you know what you can and can't do with gifts and train boosts in that area of Facebook:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)If that doesn't help you may have a temporary issue with data not transferring from Facebook to Farm Town in which case you may just have to wait it out another day or so and they will usually start showing back up in My Requests.

[Snookie Sue]

Cleared m-cache, no results. Found them in FB limbo and then saw instructions for retrieving. As there are 99 in there, I am going to cross my fingers and toes and hope they will magically reappear as yours did yesterday. Thanks again. :o

[Snookie Sue]

50 gifts showed up randomly yesterday afternoon and the rest remained in FB limbo. Same thing happened when I opened my farm this morning - could access the 50 offered and now the others are still unavailable. Am I the only one experiencing this? Happens on both my laptops. My condolences to UK farmers.

[Taz D]

50 gifts showed up randomly yesterday afternoon and the rest remained in FB limbo. Same thing happened when I opened my farm this morning - could access the 50 offered and now the others are still unavailable. Am I the only one experiencing this? Happens on both my laptops. My condolences to UK farmers.
Hi Snookie Sue,
As I said before this is a random issue with Facebook transferring the data for the gifts. You might try clearing the memcache again and see if the rest will load to the My requests.

[kymstacey]

My gift requests have disappeared. Plus I can not send gifts.

[marymarcel]

My gift requests have disappeared. Plus I can not send gifts.

Hi kymstacey :)

I moved your post to the thread about Gifts.

I think you are saying that your My Requests tab is not showing a number to let you know you have pending gifts.

This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. I had this problem twice and it fixed itself later that day.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950



You can try clearing your memcache (link below). A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farm and check your My Requests again.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

[QueenMab99]

Hubby's not getting gifts anymore. We have refreshed, shut down, re-started, everything. Anyone? :confused:

[Taz D]

Hubby's not getting gifts anymore. We have refreshed, shut down, re-started, everything. Anyone? :confused:
Hi QueenMab,
I moved your post to the thread about gifts.
This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook. I had this problem twice and it fixed itself later that day.


You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can accept them through there or wait and see if they will show back up in your My Requests. Please visit the following link to know how to work through the Activity page:
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)



You can try clearing your memcache (link below). A new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen your farm and check your My Requests again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[QueenMab99]

Nope - the gifts are not in there when he goes to see them.

Nothing has changed since yesterday, when everything was working fine with the computer.

[Taz D]

Nope - the gifts are not in there when he goes to see them.

Nothing has changed since yesterday, when everything was working fine with the computer.
Hi QueenMab,
As I answered above these posts, it is a random problem that will usually clear up in a few days.
Please have him follow the instructions I listed to find his gifts in Facebook.

[Snookie Sue]

The gifting glitch seems to be resolved for me as of this afternoon. :)

[marymarcel]

The gifting glitch seems to be resolved for me as of this afternoon. :)

Great Snookie Sue! and thanks for coming back to let us know :)

[mikkisone]

I havent received gifts now for the last two days. I average 30-40 a day. Checking with my neighbors they all said they hace been sending them.:eek:

[Tiger]

I havent received gifts now for the last two days. I average 30-40 a day. Checking with my neighbors they all said they hace been sending them.:eek:

Hi mikkisone,

Is the browser you are using still showing up to date?
Have you cleared the cookies/caches/history in it since you got this problem?
Are you getting the same problem if you use a different browser?

If you have already checked those and are getting this in every browser you have tried....

Try clearing your memcache (link below), a new window will open with a short list of unsettings. Close that window and your farm in all tabs you have it open. Then reopen the game and check you My Requests.
https://apps.facebook.com/farmtown/play/?do=clear_memcached

If they still don't show up in My Requests after running memcache please click on the following link and see if you can see any Farm Town Requests in that area of Facebook: Facebook Games Activity (https://www.facebook.com/games/activity)

If any are showing up in that area, you can try using the slower method of accepting gifts in that area to see if any of the requests are stuck and clear them out of that section.

For instructions on how to accept gifts or clear stuck gift/train requests please click on this link so you know what you can and can't do with gifts and train boosts in that area of Facebook:
http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950

If that doesn't help you may have a temporary issue with data not transferring from Facebook to Farm Town in which case you may just have to wait it out another day or so and they will usually start showing back up in My Requests.

[mikkisone]

I have done all of the above. I then asked a neighbor to send me a gift. She said shed sis and nothing appeared. First time this has ever happened. I willwait another day and see if clear itself.

[marymarcel]

I have done all of the above. I then asked a neighbor to send me a gift. She said shed sis and nothing appeared. First time this has ever happened. I willwait another day and see if clear itself.

Hi mikkisone :)

Tiger is not available at this moment.

Are you sure the gift are not showing up in the Activity (https://www.facebook.com/games/activity) for Facebook?

When gifts are not showing up in your My Requests, you can then find them in Activity.

Please follow the suggestions Tiger gave you.

[mikkisone]

And POOF! They have reappeared! Go figure :)

[marymarcel]

And POOF! They have reappeared! Go figure :)

So good mikkisone :)

[Farmgalpatti]

Can you please tell me what are ingredient pack gifts in the Farm pass seasonal goals? The goal is to send 16 ingredient pack gifts to friends. thank you

[Taz D]

Can you please tell me what are ingredient pack gifts in the Farm pass seasonal goals? The goal is to send 16 ingredient pack gifts to friends. thank you
Hi Farmgalepatti,
From the top post of the latest new release thread:


Mod Note: There are 2 different goals for Ingredient Packs.

Send Ingredient Packs to friends - Go to 'My Requests' and then click on 'Show Other Wall Requests' and then select anyone that has requested ingredients. The Ingredients pack will appear in their Giftbox.

Receive Ingredient Pack Gifts - Open any Facility and click the + Icon to request ingredients. When others click on your requests, the Ingredients Pack will appear in your giftbox.

[kevat508]

My Requests showed 14 gifts. I accepted them individually counting them. 14. Went to the gift box 11. This I think seems to often happen just today I thought I would check it out. Thought I would let you know I just accept it as one of the games quirks.

[marymarcel]

My Requests showed 14 gifts. I accepted them individually counting them. 14. Went to the gift box 11. This I think seems to often happen just today I thought I would check it out. Thought I would let you know I just accept it as one of the games quirks.

Hi kevat :)

Were any of those gifts sent as multiple for any of your friends?

Were the gifts from your friends or a gift site?

[kevat508]

They were gifts from friends and there was multiple

[marymarcel]

They were gifts from friends and there was multiple

We know that when your friends send multiple gifts then they do not always go through, even though they show up in the My Requests tab.

[kevat508]

Ah ! Thank you for the quick reply and explanation Mary.

[marymarcel]

Ah ! Thank you for the quick reply and explanation Mary.

You are welcome kevat :)

[Larwin]

why am i being spammed with gifts and the accept all gifts is no longer available?
let me know when its fixed i will go my other game for a while.

[Kathy813]

Cannot exchange all or accept all for gifts.

[james_a_thompson]

1470650077 Build No: 395. Sending and receiving ANYTHING (gifts or requests) is not working in Chrome, Opera, of Firefox currently. I've cleared all caches.

[Taz D]

1470650077 Build No: 395. Sending and receiving ANYTHING (gifts or requests) is not working in Chrome, Opera, of Firefox currently. I've cleared all caches.
Hi James,
It appears to be for all of us and is probably something caused by Facebook. We have sent to developers to check.

[Sqrl]

I see FB has broken our game again.

[RFMad]

The buttons for Farmer's list and sending gifts back isn't working for me now. Also, the names and pictures of farmers that help me aren't showing either. This is a new problem for me. Can this be fixed? Thanks.

[Larwin]

Hi James,
It appears to be for all of us and is probably something caused by Facebook. We have sent to developers to check.

thanks taz I hope facebook gets everything straightened out.

[JohnAlbertini]

Can NOT send gifts!!! Can't select from Farmer List.

[marymarcel]

Can NOT send gifts!!! Can't select from Farmer List.

Hi John :)

It is affecting all of us, we have emailed the developers. Thanks :)

[Taz D]

Hi All,
It appears it is all coming back.

[Larwin]

Hi John :)

It is affecting all of us, we have emailed the developers. Thanks :)

is facebook secure or they just working on some changes?