Farm Pass

[Taz D]

Ok, thanks. For your last paragraph, Squeak DID harvest and plant. Had finished the planting and made a dent in the harvesting. She did them on MY farm. I'm her SN but she harvested and planted. That's always worked in the past but it didn't today or yesterday - which is why I thought it might be related to the release of FP2. I tried clearing the memcache to see if that would restore those items for me, but it did not.
Hi Susan,
Then I am not sure what happened. Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[nickieshow]

Hello your Free Tools for 6 hour on Farm Pass only works for 3 hours.

[Taz D]

Hello your Free Tools for 6 hour on Farm Pass only works for 3 hours.
Hi nickieshow,
I moved your post to the thread about the farm pass. We have no way to tell how long you had that privilege. The only thing I can see is it is expired meaning the 6 hours are up.
If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[sister.whitehurst@aol.com]

Everything works accept no tools , have not idea what to do. The tools are the same even after I bought Farmtown pass 2. Any suggestions would help.thank you. feeders not working , the poultry/ dairy and the feed go to the sheep /llama. Frustrating this why I puchased this. ugh

[Taz D]

Everything works accept no tools , have not idea what to do. The tools are the same even after I bought Farmtown pass 2. Any suggestions would help.thank you. feeders not working , the poultry/ dairy and the feed go to the sheep /llama. Frustrating this why I puchased this. ugh
Hi sister.whitehurst,
I moved your post to the thread about the farm pass.
You can find all the information about Farm Pass 2 in the Game Guide chapter 34 in the following link:
https://www.slashkey.com/forum/showthread.php?t=658742


Any tools such as those used in the facility manager for facility starting/loading or animal harvesting are not included in those as they are not in the tool box.

[penguin66]

One of my daily tasks for farm pass 1 was to harvest 29 spinach. Every day, I plant 25 individual fields of my most commonly used items so I can harvest them for farm pass if needed. I harvested my spinach this morning and, because is was a 5x5 plot, my farm pass should have shown that I harvested 25 spinach. I didn't pay much attention to what it showed that I had harvested because I knew that I didn't harvest 29, but that I should get that when I harvested crops on the farm I work as a super neighbor. I harvested all their spinach and should have harvested well over 29 spinach. Instead, it showed that I harvested 9 spinach. :confused:

Something else that seems to happen quite frequently when I work as a super neighbor on my friends farms is that sometime while I am harvesting, the crops stop going into storage for the neighbor. Just a few minutes ago, I harvested over 10,000 scallion plants and the amount that was stored for my friend did not change at all. I cleaned the memcache, closed the browser, and checked again. There were still no scallions added to their storage. My neighbor and I are both getting frustrated with this. What can be done to fix this because I have heard more than one person mentioning that this is a problem.

[Taz D]

One of my daily tasks for farm pass 1 was to harvest 29 spinach. Every day, I plant 25 individual fields of my most commonly used items so I can harvest them for farm pass if needed. I harvested my spinach this morning and, because is was a 5x5 plot, my farm pass should have shown that I harvested 25 spinach. I didn't pay much attention to what it showed that I had harvested because I knew that I didn't harvest 29, but that I should get that when I harvested crops on the farm I work as a super neighbor. I harvested all their spinach and should have harvested well over 29 spinach. Instead, it showed that I harvested 9 spinach. :confused:

Something else that seems to happen quite frequently when I work as a super neighbor on my friends farms is that sometime while I am harvesting, the crops stop going into storage for the neighbor. Just a few minutes ago, I harvested over 10,000 scallion plants and the amount that was stored for my friend did not change at all. I cleaned the memcache, closed the browser, and checked again. There were still no scallions added to their storage. My neighbor and I are both getting frustrated with this. What can be done to fix this because I have heard more than one person mentioning that this is a problem.
Hi Penguin,
I moved your post to the thread about the farm pass. Did you harvest the 25 spinach or did you hire it out? You do have to harvest them yourself for this farm pass goal. When you harvest for someone else you only get 10% of what you harvest. So if it was a small amount then you would only get 10% so that may be why you only got 9.


For the other problem, how much scallions does the other farmer have in storage? If they are close to the maximum of 200 million then that would be why they didn't show up as it will truncate the storage back to that maximum amount. Also what is their percentage of storage used as if they are within 95 to 100% of their storage capacity then that will prevent anything being added that will go over 100% capacity. That is the only "problems" we have heard of this and it is because of the maximums.


If your neighbor would like for us to look into that then they need to post about it here in the forums.

[penguin66]

Thanks for the reply, Taz. For my missing spinach, I did harvest it myself. I had it on a quest farm so no one else should have access to it. I had also harvested well over 1000 when I worked as a superneighbor.

As for my other problem, the farmer had about 147.000 scallions so there should not have been an issue with having too much. I will mention to her that if she is interested in solving the issue that she will need to post here. I don't know what percent of her storage is full, but I will mention to her that if her storage is too full that crops won't go into her storage.

Hi Penguin,
I moved your post to the thread about the farm pass. Did you harvest the 25 spinach or did you hire it out? You do have to harvest them yourself for this farm pass goal. When you harvest for someone else you only get 10% of what you harvest. So if it was a small amount then you would only get 10% so that may be why you only got 9.


For the other problem, how much scallions does the other farmer have in storage? If they are close to the maximum of 200 million then that would be why they didn't show up as it will truncate the storage back to that maximum amount. Also what is their percentage of storage used as if they are within 95 to 100% of their storage capacity then that will prevent anything being added that will go over 100% capacity. That is the only "problems" we have heard of this and it is because of the maximums.


If your neighbor would like for us to look into that then they need to post about it here in the forums.

[Taz D]

Thanks for the reply, Taz. For my missing spinach, I did harvest it myself. I had it on a quest farm so no one else should have access to it. I had also harvested well over 1000 when I worked as a superneighbor.

As for my other problem, the farmer had about 147.000 scallions so there should not have been an issue with having too much. I will mention to her that if she is interested in solving the issue that she will need to post here. I don't know what percent of her storage is full, but I will mention to her that if her storage is too full that crops won't go into her storage.
Hi Penguin,
Then for your spinach problem you will need to contact Support as we have no data on harvests like that. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Kathyrdr]

I am receiving no credit for what I do on Farm Pass 2
Farm Pass 2 did not credit me for harvesting Ostrichs. I did 146 of them a few minutes ago and it shows zero.
Also Farm Pass 1 did the same thing for Northern Pike. I did fish the frozen lake, once last night and once this morning so I should have credit 424 pike and it only gave me credit for 212.

[Taz D]

I am receiving no credit for what I do on Farm Pass 2
Farm Pass 2 did not credit me for harvesting Ostrichs. I did 146 of them a few minutes ago and it shows zero.
Also Farm Pass 1 did the same thing for Northern Pike. I did fish the frozen lake, once last night and once this morning so I should have credit 424 pike and it only gave me credit for 212.
Hi Kathyrdr,
For your northern pike I see you have 318 completed now. For the Ostrich are you sure those were harvested as the chicken coops would be on adifferent schedule from the other sheds as they are only every 12 hours instead of 8 hours?

[Kathyrdr]

Hi Kathyrdr,
For your northern pike I see you have 318 completed now. For the Ostrich are you sure those were harvested as the chicken coops would be on adifferent schedule from the other sheds as they are only every 12 hours instead of 8 hours?

The additional pike were added as I worked for someone and caught some. I am still short 212.

As for the Ostrichs I did them this morning. I do each chicken coop one at a time in the morning only, so there is no reason I can come up with why I was not credited.

[Taz D]

The additional pike were added as I worked for someone and caught some. I am still short 212.

As for the Ostrichs I did them this morning. I do each chicken coop one at a time in the morning only, so there is no reason I can come up with why I was not credited.
Hi Kathyrdr,
I am sorry, but we have no way to make any changes to those totals and we have no way of knowing what exactly you have done as we don't get any data on those. You can contact Support concerning this if you wish.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Cassandra1954]

I have received more than 16 Ingredient Pack Gifts and have not received the 60 points so please help. Thank you.

[Taz D]

I have received more than 16 Ingredient Pack Gifts and have not received the 60 points so please help. Thank you.
Hi Cassandra,
We do not get any data on individual transactions of that type, so we do not see where or what ingredients packs you requested nor receive. We do not have any way to fix this for you. If you wish you can contact Support concerning this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

Trying to purchase Farm Pass 2. Getting the following error.

And of course it's going to start working and make me look like an idiot.


https://www.slashkey.com/forum/attachment.php?attachmentid=26302&stc=1&d=1742011540

[Taz D]

Trying to purchase Farm Pass 2. Getting the following error.

And of course it's going to start working and make me look like an idiot.


https://www.slashkey.com/forum/attachment.php?attachmentid=26302&stc=1&d=1742011540
Hi Lisa,
I do not yet see a purchase for farm pass 2, but I would wait the 10 minutes as it says to make sure.
Please restart your farms too before you try again.

[LisaScobee]

Hi Lisa,
I do not yet see a purchase for farm pass 2, but I would wait the 10 minutes as it says to make sure.


Got that to work and now I can't seem to purchase english ivy for a goal. Can only purchase it with the single space planter. Very odd.

EDIT: Had the wrong level selected. Going to bed.

[Taz D]

Got that to work and now I can't seem to purchase english ivy for a goal.
Hi Lisa,
English Ivy is a crop not something to purchase. You need to plant it.

[LisaScobee]

Hi Lisa,
English Ivy is a crop not something to purchase. You need to plant it.

See above. I had the wrong option selected in the store to even FIND the English Ivy. Problem has been resolved.

https://www.slashkey.com/forum/attachment.php?attachmentid=26306&stc=1&d=1742012605

[LisaScobee]

EDIT: Had the wrong level selected. Going to bed.[/QUOTE]

[lvlrsSweetPea]

I have tried this every which way but Sunday but it is not working on any other farms except my own. I can plant my SNs farms but it will not allow me to revive their crops if they have wasted even if I have not used all 10 of my revive privleges.

[Taz D]

I have tried this every which way but Sunday but it is not working on any other farms except my own. I can plant my SNs farms but it will not allow me to revive their crops if they have wasted even if I have not used all 10 of my revive privleges.
Hi lvlrsSweetPea,
I moved your post to the Help & Support thread about the farm pass. Farm Pass 2 started a new month at midnight last night, so you no longer have that privilege until you earn enough points to get it again. Farm Pass 2 runs from the 15th of each month until the 15th of the next month.

[JNelson]

discovered something today,,, a player in forum needed to water some flowers and he couldnt find any,, i hire him to harvest flowers but he as i requested just used the watering can to water the ones he needed,,,, it did not count.......
he had to hit play, refresh his farms then used the green man to get back to my farms used can again and then it worked,,,
so it doesn't count if you are hired to do flowers

[Taz D]

discovered something today,,, a player in forum needed to water some flowers and he couldnt find any,, i hire him to harvest flowers but he as i requested just used the watering can to water the ones he needed,,,, it did not count.......
he had to hit play, refresh his farms then used the green man to get back to my farms used can again and then it worked,,,
so it doesn't count if you are hired to do flowers
Hi JNelson,
That goal is to water flowers and a specific flower usually on their own farm, as a super neighbor, or on any farm. But hiring to do flowers would not work.

[JNelson]

Hi JNelson,
That goal is to water flowers and a specific flower usually on their own farm, as a super neighbor, or on any farm. But hiring to do flowers would not work.

non SN can water my flowers and it counts ....... i was just letting you all know that if we hire a stranger at market so as to bring them to our of farms and they water the flowers with the can,, its not counting,,,,, you think it would but nope .. make it hard to help out a stranger farmer no other way to get them to our farms to help them out -- other than to do what we ended up doing --- i go suggestion and put in a 'we need a hire to water' option so we can help other players

[Taz D]

non SN can water my flowers and it counts ....... i was just letting you all know that if we hire a stranger at market so as to bring them to our of farms and they water the flowers with the can,, its not counting,,,,, you think it would but nope .. make it hard to help out a stranger farmer no other way to get them to our farms to help them out -- other than to do what we ended up doing --- i go suggestion and put in a 'we need a hire to water' option so we can help other players
Hi JNelson,
You said they were a forum member then they should have posted about this. We have no idea exactly what they did the first time they were at your farms.

People from the job market can just visit your farms to do the watering by clicking on your avatar and from that menu go to your farms. You do not have to hire them to get them there.

[Guinan1358]

Your USER ID number is: 1178066192 Build No: 694

I hired someone to fish my farm 34 to complete my FP2 goal of hiring someone to complete the goal to have someone work on 30,887 items. This was completed but the goal shows 0 progress. Can you tell me what went wrong?

[Taz D]

Your USER ID number is: 1178066192 Build No: 694

I hired someone to fish my farm 34 to complete my FP2 goal of hiring someone to complete the goal to have someone work on 30,887 items. This was completed but the goal shows 0 progress. Can you tell me what went wrong?
Hi Guinan,
The person you hire has to be a stranger from the job market. The only way to get credit for those is for them to get a job completion bonus for the work.

[Farmer_Susan]

Hi,

This is for my own farm ID: 533294769

Is the decrease time needed to request ingredients thing we can earn on FP2 supposed to work on products from the Premium Fodder Factory? Mine does not. It still takes 24 hours. And yet, when I click the + on the product and get the window that says, "Do you want to request ingredients for Premium Poultry Mix . . . ", it has my active FP2 privilege in the left corner that says that that FP privilege is currently active. I'm hoping this is a bug. I'd love to be able to request ingredients from the Premium Fodder Factory more often.

Thanks,

Farmer Susan

[Taz D]

Hi,

This is for my own farm ID: 533294769

Is the decrease time needed to request ingredients thing we can earn on FP2 supposed to work on products from the Premium Fodder Factory? Mine does not. It still takes 24 hours. And yet, when I click the + on the product and get the window that says, "Do you want to request ingredients for Premium Poultry Mix . . . ", it has my active FP2 privilege in the left corner that says that that FP privilege is currently active. I'm hoping this is a bug. I'd love to be able to request ingredients from the Premium Fodder Factory more often.

Thanks,

Farmer Susan
Hi Susan,
It does not work for the premium fodder as that is a special time for that facility.

[Farmer_Susan]

Ok, thanks. I thought maybe that was it - but it seems a bit misleading to have the image of the active privilege there. I did hover over it and see that it said from 12 to 8 hours - and I knew the Premium Fodder Factory was a 24 hour thing, but still . . . why even put it there since it doesn't apply? That's a rhetorical question - not expecting an answer - more just being a bit frustrated.

[Taz D]

Ok, thanks. I thought maybe that was it - but it seems a bit misleading to have the image of the active privilege there. I did hover over it and see that it said from 12 to 8 hours - and I knew the Premium Fodder Factory was a 24 hour thing, but still . . . why even put it there since it doesn't apply? That's a rhetorical question - not expecting an answer - more just being a bit frustrated.
Hi Susan,
It is on all of the facilities you can request ingredients for. It is not porssible to remove it from just one.

[GrammieRee]

I'm having a problem w/a fp quest and don't know what I'm doing wrong...
It says to sell 825 SF products directly to an avatar at the Trade Marketplace and make a profit on each trade. I did that, but it isn't giving me credit for it. I can't figure out what I did wrong. Will try to include a pic showing the quest and the completion.
This is for USER ID: 100000096225457.https://sigmawire.net/i/03/dZB7vA.jpg

[Taz D]

I'm having a problem w/a fp quest and don't know what I'm doing wrong...
It says to sell 825 SF products directly to an avatar at the Trade Marketplace and make a profit on each trade. I did that, but it isn't giving me credit for it. I can't figure out what I did wrong. Will try to include a pic showing the quest and the completion.
This is for USER ID: 100000096225457.https://sigmawire.net/i/03/dZB7vA.jpg
Hi GrammieRee,
It says specifically not to use the trading warehouse. You must sell the products directly to other players.Since you sold the items through the trading warehouse then they will not count for the goal.

[Farmer_Susan]

Hi Susan,
It is on all of the facilities you can request ingredients for. It is not porssible to remove it from just one.

Taz, you're talking to a software developer. I appreciate you trying to protect the devs - but it definitely IS possible and it's not that difficult to do. Maybe the easiest way would be to say to include it only if timeOfIngredients (or whatever the name of that variable is called) is less than or equal to 12 hours. But you could also write a line of code that says to include it if facilityName is not equal to premiumFodderFactory . . . There are myriads of ways - all super easy. So yes, it's possible.

I know that Raul has been fixing a LOT of seemingly minor things this past year to spiff up the app. I've been super appreciative of his efforts. This one would be much easier than some of the other things he's undertaken - I thought it might have been an oversight that he'd want to know about.

[Taz D]

Taz, you're talking to a software developer. I appreciate you trying to protect the devs - but it definitely IS possible and it's not that difficult to do. Maybe the easiest way would be to say to include it only if timeOfIngredients (or whatever the name of that variable is called) is less than or equal to 12 hours. But you could also write a line of code that says to include it if facilityName is not equal to premiumFodderFactory . . . There are myriads of ways - all super easy. So yes, it's possible.

I know that Raul has been fixing a LOT of seemingly minor things this past year to spiff up the app. I've been super appreciative of his efforts. This one would be much easier than some of the other things he's undertaken - I thought it might have been an oversight that he'd want to know about.
Hi Susan,
If you want to make a suggestion about it then please put it in the Suggestions section. Whether they want to spend the time coding in the exception is up to them.

[GrammieRee]

Hi GrammieRee,
It says specifically not to use the trading warehouse. You must sell the products directly to other players.Since you sold the items through the trading warehouse then they will not count for the goal.

I didn't sell them thru the warehouse, I went to the trading marketplace, clicked on people and sold them the items. I clicked the orange thing that says Sell Super Facility Products at Trade Marketplace and made offers so I could sell things. Then I sold them to the avatars at the marketplace. Isn't that how it's done?

[Taz D]

I didn't sell them thru the warehouse, I went to the trading marketplace, clicked on people and sold them the items.
Hi GrammieRee,
That is not what the pictures are showing. You are showing that you loaded them in the trading warehouse and they sold there.
When you are selling direct to the avatars are you selling Super facility products or just picking anything to sell. That also makes a difference as you do have to sell Super Facility products. When you select to sell products to someone you have to change the top dropdown menu to Super Facility Products. It is the last item in the menu.


I just checked your account and you have not sold anything since the 18th. Everything to day you have bought and not sold.

[GrammieRee]

Hi GrammieRee,
That is not what the pictures are showing. You are showing that you loaded them in the trading warehouse and they sold there.
When you are selling direct to the avatars are you selling Super facility products or just picking anything to sell. That also makes a difference as you do have to sell Super Facility products. When you select to sell products to someone you have to change the top dropdown menu to Super Facility Products. It is the last item in the menu.

Yes, I scrolled down to sell SF items, but when I saw that orange banner in the trading warehouse I thought I had to load items in there in order to be able to sell them, even to avatars, at the trading marketplace.
So that's where I went wrong! lol I'm still trying to learn all of this and didn't know I could just fill the SF and go sell those items.

Thank you for helping me, Taz. I really am trying to figure it all out. lol

[Taz D]

Yes, I scrolled down to sell SF items, but when I saw that orange banner in the trading warehouse I thought I had to load items in there in order to be able to sell them, even to avatars, at the trading marketplace.
So that's where I went wrong! lol I'm still trying to learn all of this and didn't know I could just fill the SF and go sell those items.

Thank you for helping me, Taz. I really am trying to figure it all out. lol
Hi GrammieRee,
You have to pay attention to what it says and do it exactly the way it says.

[Sundos]

Hi my farm pass 2 has to use water can for 2 different tasks in daily quest.. But I cannot water my flowers on my farm.... AND I cannot water flowers on a super neighbor farm.. What am I doing wrong? please help
(this is ShineOn that has a problem not Sundos)
thanks

Ok.. editing.. I was just now able to water my own on one of my farms ... so one task is done.. AND apparently someone watered my other farms??

SO PLEASE DISREGARD THIS PROBLEM.. I figured it out

[marymarcel]

Hi my farm pass 2 has to use water can for 2 different tasks in daily quest.. But I cannot water my flowers on my farm.... AND I cannot water flowers on a super neighbor farm.. What am I doing wrong? please help
(this is ShineOn that has a problem not Sundos)
thanks

Ok.. editing.. I was just now able to water my own on one of my farms ... so one task is done.. AND apparently someone watered my other farms??

SO PLEASE DISREGARD THIS PROBLEM.. I figured it out

Hi Sundos :)

On ShineOn farm pass 2, they also need to water 25 Lady Slippers using the watering can.

You have some on your farm 1 Sundos flowers. Please click in the farm name and see if you have a check mark for Other farmers cannot water flowers option.
If so, then uncheck that option, reload the game and see if ShineOn can water them.

Also, in the future, please remember to post the user id number for the account you want us to check so it is easier for us to do that. Thanks.

[Sundos]

Hi Mary!
Thanks for continuing to look into this..

I did check to see about if the box is checked on farm1 on Sundos farm.. IT IS NOT MARKED... but still I cannot ..

When I go with ShineOn to Sundos farm1 THEN I OPEN TOOL BOX.. it will not even let me pick up the water can (dimmed) ..

But I check my Sundos farm 21 and it will let me pick up the water can.. no ladyslippers there though .. I am so confused.. this is taking way to long to play.

ShineOn id is 10000002905
Sundos is 1303461736

[marymarcel]

Hi Mary!
Thanks for continuing to look into this..

I did check to see about if the box is checked on farm1 on Sundos farm.. IT IS NOT MARKED... but still I cannot ..

When I go with ShineOn to Sundos farm1 THEN I OPEN TOOL BOX.. it will not even let me pick up the water can (dimmed) ..

But I check my Sundos farm 21 and it will let me pick up the water can.. no ladyslippers there though .. I am so confused.. this is taking way to long to play.

ShineOn id is 10000002905
Sundos is 1303461736

That is strange. Shine is your superneighbor, is she permanently hired to harvest your flowers?

Or, in your farm 1, do you have a check mark for Disable super neighbor farming option? Please uncheck that option if it is marked.

[Sundos]

just now finally worked in Sundos farm1 ??? no idea what was wrong or anything.. but I got it done and need to hurry to play all the rest of the stuff and get on with life.. lol

THANKS MARY!

[marymarcel]

just now finally worked in Sundos farm1 ??? no idea what was wrong or anything.. but I got it done and need to hurry to play all the rest of the stuff and get on with life.. lol

THANKS MARY!

You are welcome Sundos but I didnt do anything lol

Maybe some gremlins playing with water :D

[LisaScobee]

So I just earned the Larch Tree and the Japanese Privet Shrub from Farm Pass and I can't find them in my storage (NOT under Seasonal Farm Pass).

https://www.slashkey.com/forum/attachment.php?attachmentid=26314&stc=1&d=1742699852

[Taz D]

So I just earned the Larch Tree and the Japanese Privet Shrub from Farm Pass and I can't find them in my storage (NOT under Seasonal Farm Pass).

https://www.slashkey.com/forum/attachment.php?attachmentid=26314&stc=1&d=1742699852
Hi Lisa,
We don't have data on the farm pass items. I just accepted the Japanese Privet Shrub and it is showing in my Farm Pass storage.
Try restarting your farms and look again. If they don't show up then you will need to contact Support as we can't replace them.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

So this is embarrassing. Apparently I was looking at the game incorrectly. Either that or leaving the game entire "reset" something. Those two items are in Seasonal/Farm Pass now.:rolleyes:


Hi Lisa,
We don't have data on the farm pass items. I just accepted the Japanese Privet Shrub and it is showing in my Farm Pass storage.
Try restarting your farms and look again. If they don't show up then you will need to contact Support as we can't replace them.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[penguin66]

I posted last month about having a problem with harvested crops not being added to storage. This problem happened again today on my farms. I was harvesting crops and noted that the zucchini I had harvested was not being added to my storage. I checked the amount in storage before harvesting, and checked the amount in storage after harvesting and refreshing my farms. The amount in storage didn't change. Everything was working fine yesterday, and the only difference I know of is that I activated the "feature" on FP2 that allowed crops to grow at 3X the normal rate rather than 2X the normal rate after irrigation. I have already sent in a ticket to support, but if someone else is having this issue, that might be the cause.

One of my daily tasks for farm pass 1 was to
harvest 29 spinach. Every day, I plant 25 individual fields of my most commonly used items so I can harvest them for farm pass if needed. I harvested my spinach this morning and, because is was a 5x5 plot, my farm pass should have shown that I harvested 25 spinach. I didn't pay much attention to what it showed that I had harvested because I knew that I didn't harvest 29, but that I should get that when I harvested crops on the farm I work as a super neighbor. I harvested all their spinach and should have harvested well over 29 spinach. Instead, it showed that I harvested 9 spinach. :confused:

Something else that seems to happen quite frequently when I work as a super neighbor on my friends farms is that sometime while I am harvesting, the crops stop going into storage for the neighbor. Just a few minutes ago, I harvested over 10,000 scallion plants and the amount that was stored for my friend did not change at all. I cleaned the memcache, closed the browser, and checked again. There were still no scallions added to their storage. My neighbor and I are both getting frustrated with this. What can be done to fix this because I have heard more than one person mentioning that this is a problem.

[Taz D]

I posted last month about having a problem with harvested crops not being added to storage. This problem happened again today on my farms. I was harvesting crops and noted that the zucchini I had harvested was not being added to my storage. I checked the amount in storage before harvesting, and checked the amount in storage after harvesting and refreshing my farms. The amount in storage didn't change. Everything was working fine yesterday, and the only difference I know of is that I activated the "feature" on FP2 that allowed crops to grow at 3X the normal rate rather than 2X the normal rate after irrigation. I have already sent in a ticket to support, but if someone else is having this issue, that might be the cause.
Hi Penguin,
That problem of the crops reverting from 3x to 2x growth time has been fixed. It woulds not be an issue with crops not being stored because they would not even be able to be harvested as they would not be ready if that was the case. So that is not your issue with crops appearing to not go into storage.
As you have already sent this to Support then they will work with you on it.

[katzyin]

My goal is to chop pine trees. It registered 16 but I have chopped far more than that. I have reloaded and chopped more but still not moving from 16.

[marymarcel]

My goal is to chop pine trees. It registered 16 but I have chopped far more than that. I have reloaded and chopped more but still not moving from 16.

Hi katzyin :)

Please run memcache, you have the link below the game screen. You will see a list of unsetting, close that and restart your farms.

Then go to your farm 9 where you have a few pine trees ready to chop and using the axe, chop one of them and see if it gets registered.
If so, then continue chopping till you complete your goal.

[petals]

I have both Farm Passes completed and have 100% chance of extra fish. Just realized, I'm not getting the fish.

[Taz D]

I have both Farm Passes completed and have 100% chance of extra fish. Just realized, I'm not getting the fish.
Hi Petals,
I moved your post to the thread about the farm pass as this has nothing to do with gifting.

The farm pass priveleges about the fish states that you get those when you hire or get hired. This does not work if you harvest your own fish or have a super neighbor fish them for you.

[petals]

I don't have a super neighbor and always hire my fishing done. I noticed it when I was hired by a non-neighbor or buddy and fished 40 farms of layered fishing. I usually have to go to the market and sell fish after doing such a big job, but I hardly gained any fish.

[Taz D]

I don't have a super neighbor and always hire my fishing done. I noticed it when I was hired by a non-neighbor or buddy and fished 40 farms of layered fishing. I usually have to go to the market and sell fish after doing such a big job, but I hardly gained any fish.
Hi Petals,
You would normally only get 50% of the fish for hire so add 100% of it you would get 100% of the fish you harvested.If you already had a high amount of fish then those would drop back to no more than 200 million. I do see a few that are 160 million, but I didn't look through all of them.
We do not have data to show how much of each you had before or how much you got from the hire.


If you wish you may contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[LisaScobee]

So I'm trying to do the "load 25 headband in a facility" quest. I've been trying all day to produce the blue ink required and it keeps telling me I can only have so many "pending". I've waited at least a couple hours before posting this. What gives?


ETA: Also doing the same thing for my kraft tubes quest.

[marymarcel]

So I'm trying to do the "load 25 headband in a facility" quest. I've been trying all day to produce the blue ink required and it keeps telling me I can only have so many "pending". I've waited at least a couple hours before posting this. What gives?


ETA: Also doing the same thing for my kraft tubes quest.

Hi Lisa :)

I moved your post to the thread about Farm Pass

That is due the privilage for increasing capacity by 10% for facilities producing common ingredients is active.

The Ink and Pigments factory is one of those factories so it will take more time to let you start a batch.

It would help if you post your facilities and your friends work them.

[lynnetimpeiro@msn.com]

Sorry to bother you with this but I want to make sure I'm understanding the FP2 warehouse correctly. I currently have the sugar refinery as SF. In my storage, I have well over 100k in all 4 products. If I have it right, the super products being used are what I produce in the refinery from the time I open the quest. Nothing in the storage is being used as far as I can tell. I hope this makes sense. Thank you for clarifying this for me.

[Taz D]

Sorry to bother you with this but I want to make sure I'm understanding the FP2 warehouse correctly. I currently have the sugar refinery as SF. In my storage, I have well over 100k in all 4 products. If I have it right, the super products being used are what I produce in the refinery from the time I open the quest. Nothing in the storage is being used as far as I can tell. I hope this makes sense. Thank you for clarifying this for me.
Hi Lynnetimpeiro,
If you are talking about what you are adding to the trading warehouse or selling in the market directly that is listed under the heading of super facility products, then no none of that comes from your storage.

[LisaScobee]

Will do ASAP

Hi Lisa :)

I moved your post to the thread about Farm Pass

That is due the privilage for increasing capacity by 10% for facilities producing common ingredients is active.

The Ink and Pigments factory is one of those factories so it will take more time to let you start a batch.

It would help if you post your facilities and your friends work them.

[LisaScobee]

New issue. I bought and unlocked April Farm Pass (regular pass and not 2). I'm not finding any evidence of that on paypal but the pass is "unlocked".

Again NO evidence of the Farm Pass on this link: https://apps.slashkey.com/farmtown/settings2/farm_cash/

https://www.slashkey.com/forum/attachment.php?attachmentid=26334&stc=1&d=1743573403

[lynnetimpeiro@msn.com]

Thank you Taz!! Answers my question.

[marymarcel]

New issue. I bought and unlocked April Farm Pass (regular pass and not 2). I'm not finding any evidence of that on paypal but the pass is "unlocked".


https://www.slashkey.com/forum/attachment.php?attachmentid=26334&stc=1&d=1743573403

Hi Lisa :)

It is not a glitch, when you buy any of the farm passes, it doesnt affect the amount of farm cash you have in the game.
That is why the purchase is not showing up in Account > Farm Cash Activity Log.

[LisaScobee]

I found the Farm Pass purchase but not the Farm CASH purchase that was made at the same time in my records.

Hi Lisa :)

It is not a glitch, when you buy any of the farm passes, it doesnt affect the amount of farm cash you have in the game.
That is why the purchase is not showing up in Account > Farm Cash Activity Log.

[marymarcel]

I found the Farm Pass purchase but not the Farm CASH purchase that was made at the same time in my records.

Lisa, you should see the purchase for 250 farm cash you made yesterday, April 1st, 2025 in Farm Cash Activity Log.
If you used Paypal and you do not find it in your records, then you need to contact Paypal.

You will not see a purchase for farm pass in your Farm Cash activity Log as it doesnt affect the amount of farm cash you have in the game.

[LisaScobee]

Whatever works. :rolleyes:

Seller info
FARMTOWN, LLC
paypal.farmtown@codebell.com
Order summary
Farm Pass
Product ID: farmpass499
$4.99
Total
$4.99


I'm missing a FARM CASH purchase in my records now.


Lisa, you should see the purchase for 250 farm cash you made yesterday, April 1st, 2025 in Farm Cash Activity Log.
If you used Paypal and you do not find it in your records, then you need to contact Paypal.

You will not see a purchase for farm pass in your Farm Cash activity Log as it doesnt affect the amount of farm cash you have in the game.

[Taz D]

Whatever works. :rolleyes:

Seller info
FARMTOWN, LLC
paypal.farmtown@codebell.com
Order summary
Farm Pass
Product ID: farmpass499
$4.99
Total
$4.99


I'm missing a FARM CASH purchase in my records now.
Hi Lisa,
You purchased 250 farm cash at the same time as the farm pass. You can see that in your Account/Farm Cash Activity Log.

If you are talking about it not showing on your Paypal account yet you will need to talk to them as it has gone through in the game. Paypal may not have finished processing it yet. There is nothing we can do about that, but you have received your farm cash.

[LisaScobee]

Again, whatever works. Done for tonight. Severe thunderstorms are a little more important than a silly game right now. HAGD.

Hi Lisa,
You purchased 250 farm cash at the same time as the farm pass. You can see that in your Account/Farm Cash Activity Log.

If you are talking about it not showing on your Paypal account yet you will need to talk to them as it has gone through in the game. Paypal may not have finished processing it yet. There is nothing we can do about that, but you have received your farm cash.

[bosstech]

i have not been able to buy the new farm pass for days...can you help

[Taz D]

i have not been able to buy the new farm pass for days...can you help
Hi Bosstech,
I moved your post to the thread about the farmpass.
What happens when you try to buy the farm pass?

[JohnAlbertini]

In FarmPass when I get to select an item for a reward, no matter what Sort I select it stays as alphabetical so I can not sort by stored amount.

[Taz D]

In FarmPass when I get to select an item for a reward, no matter what Sort I select it stays as alphabetical so I can not sort by stored amount.
Hi John,
I have tried this and can't duplicate it. I can change between all of the options with no problem. It is set to default to stored amount.
You might want to run memcache and then try again to sort.

[barbaraelwart]

I have had this happen a lot, but took note today. My farm pass said to chop 231 Smoke bushes. I went to my Farm Stats, found the ones that were ready - 262 over three farms - went to all three farms and chopped them. Now my pass says I have only done 100 ! Am I missing something here?? Can anyone explain why this is happening please.

[marymarcel]

I have had this happen a lot, but took note today. My farm pass said to chop 231 Smoke bushes. I went to my Farm Stats, found the ones that were ready - 262 over three farms - went to all three farms and chopped them. Now my pass says I have only done 100 ! Am I missing something here?? Can anyone explain why this is happening please.

Hi barbaraelwart :)

Please open your Farm Stats and look to the botton of the page.

You will see an option called: Include products due to fertilizer, baits and bonus.

If you have that option checked then you will see an amount of items including the fertilization, baits and bonuses.
For example, if you plant 1 smoke bush, with that option checked you will see 2 or maybe 3.

If you have that option unchecked, you will see the real amount of items on farms.
Taking the previous example, Farm stats will only show 1 smoke bush.

[barbaraelwart]

Hi barbaraelwart :)

Please open your Farm Stats and look to the botton of the page.

You will see an option called: Include products due to fertilizer, baits and bonus.

If you have that option checked then you will see an amount of items including the fertilization, baits and bonuses.
For example, if you plant 1 smoke bush, with that option checked you will see 2 or maybe 3.

If you have that option unchecked, you will see the real amount of items on farms.
Taking the previous example, Farm stats will only show 1 smoke bush.
Thank you so much for your response, I did have it checked! It all makes sense now :)

[marymarcel]

Thank you so much for your response, I did have it checked! It all makes sense now :)

You are welcome barbaraelwart :)
Glad we could help you.

[Santmyer]

I have a question and need possible advice about one of the farm pass 2 perks. My default farm 48 is where I plant my 2 hour crops. It will ask me if I wish to revive them. If I respond no and then go to farm 47 that has my 4 hour crops, a pop up does not come up asking me if I want to revive those crops. Sometimes I want to use the revive on the 4 hour crop without using it on the 2 hour crop. What am I doing wrong and should not this revive option pop up independently on any farms where crops have gone to waste? I have really tried to figure this out on my own for a long while before posting this inquiry.

[Taz D]

I have a question and need possible advice about one of the farm pass 2 perks. My default farm 48 is where I plant my 2 hour crops. It will ask me if I wish to revive them. If I respond no and then go to farm 47 that has my 4 hour crops, a pop up does not come up asking me if I want to revive those crops. Sometimes I want to use the revive on the 4 hour crop without using it on the 2 hour crop. What am I doing wrong and should not this revive option pop up independently on any farms where crops have gone to waste? I have really tried to figure this out on my own for a long while before posting this inquiry.
Hi Santmyer,
I have found that even though it doesn't pop up immediately on the second farm it will show after a short time which may be due to how much has to be loaded on the farm.

[Darlindebe]

I have tried for 2 days to get the Orange Farm Pass and it says this:

Please wait 10 minutes, then reload your game and try again to avoid a double charge.

And I have tried for 2 days, every couple hours I try again. How do I get the Farm Pass 2:confused:

[marymarcel]

I have tried for 2 days to get the Orange Farm Pass and it says this:

Please wait 10 minutes, then reload your game and try again to avoid a double charge.

And I have tried for 2 days, every couple hours I try again. How do I get the Farm Pass 2:confused:

Hi Darlindebe :)

I moved your post to the thread about Farm Pass.

Please be sure that your date (day, month, year) and time (AM/PM) are correct in your computer.

Also, run memcache, you find the link below the game screen where it says, Clear Memcache.
You will see a list of unsettings. Close those and restart your farms.
Then check if you can buy the orange Farm Pass.

If you need to reread instructions about how to purchase farm pass, please click in the following link:
https://r1.slashkey.com/forum/showthread.php?p=6504910#post6504910

If nothing works, then please contact Support team and ask them to check on your problem. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[TracieCooper]

I have not received my rewards twice this week in Farm pass. Today I earned the animal products reward and it did not give me the screen where it spins and provides the reward, so I did not get my reward.

[Taz D]

I have not received my rewards twice this week in Farm pass. Today I earned the animal products reward and it did not give me the screen where it spins and provides the reward, so I did not get my reward.
Hi TracieCooper,
I could not duplicate this. Your farm pass rewards does not show that it has been claimed yet, so you can still get it. I do suggest that since it didn't work for you the first time, to run the memcache first before you try again to get it.

[Cassandra1954]

I am not getting credit for receiving the gifts required, has happened several times and again today.

10000003477

[marymarcel]

I am not getting credit for receiving the gifts required, has happened several times and again today.

10000003477

Hi Cassandra :)

Which specific gifts have you required?

Are they for Farm Pass (yellow ticket) or Farm Pass 2 (orange ticket).

[Cassandra1954]

Farm Pass 2
Receive 3 Ingredient pack gifts

[marymarcel]

Farm Pass 2
Receive 3 Ingredient pack gifts

Hi Cassandra :)

To receive ingredient packs you need to request it.

You can open one of your regular products, let say the Bakery and then click in the + icon for Bread.

Your requests will be posted in your friends Other Wall requests and when they click in the link, the ingredients will be sent to your gift box.

When you recieve 3 then the goal will be completed.

[Cassandra1954]

Thank you so very much.

[marymarcel]

Thank you so very much.

You are welcome Cassandra :)

[jkelley1001]

I've been purchasing the farm pass for the past few months, but won't be doing so in the future. I've tried to buy and sell on the trading warehouse, being careful to trade with avatars. It NEVER WORKS!! For that reason, I'm going to be waiting to see what my goals are in each one before spending my money for a farm pass that is not attainable. It's only 10 bucks a month, but if more farmers feel the same way, it could be a substantial drop in income for the game creators.

[marymarcel]

I've been purchasing the farm pass for the past few months, but won't be doing so in the future. I've tried to buy and sell on the trading warehouse, being careful to trade with avatars. It NEVER WORKS!! For that reason, I'm going to be waiting to see what my goals are in each one before spending my money for a farm pass that is not attainable. It's only 10 bucks a month, but if more farmers feel the same way, it could be a substantial drop in income for the game creators.

Hi jkelly :)

I moved your post from Suggestions to be able to respond to you.

You are talking about 2 different goals for Farm Pass 2. One if for buying or selling using the Trading Warehouse and the other is for buying or selling avatar to avatar.

First of all, you need to hover the mouse over the goal and read the instructions for every goal.

When a goal says On Line, that means you need to go to the Trade market place and Sell Super Facility products or Regular products to other avatar. You DO NOT have to put them in your Trading warehouse.
Also, you need to make a profit, so you cant sell at market price or for free. So it is better to use 10% ABOVE market price.

If the goal says On Line but you have to Buy super facility products or regular products, then you also need to go to market and you can tell the avatars you are buying regular or SF products. They can click in your avatar and send you the offer.
You DO NOT have to visit their Trading Warehouse to buy products from them.


When hovering your mouse on the goals, they do not say On Line, then you can sell or buy using your trading warehouse or visiting other farmers trading warehouses (not avatar to avatar).


You have many examples and more information in the following link from our Game Guide:
https://www.slashkey.com/forum/showthread.php?p=6604558#post6604558

[jkelley1001]

Hi Mary, thanks for your reply, but this is all just too complicated. I will just save my money and not purchase the farm pass if there is a bunch of buy or sell goals.
Again, thanks for your help
Jim Kelley

[tmoulder]

What will happen if at 11pm tomorrow night (Thursday and last day of April) I reach a goal at the same time as the FP season ends -- do I get the 1 farmcash for completing the goal? How can I claim that goal reward?

[Taz D]

What will happen if at 11pm tomorrow night (Thursday and last day of April) I reach a goal at the same time as the FP season ends -- do I get the 1 farmcash for completing the goal? How can I claim that goal reward?
Hi Tmoulder,
I moved your post to the thread about the farm pass. I am guessing you are in central time zone as the farm pass season ends and new one starts at midnight eastern time.
If possible I would not wait until that time if possible to complete enough goals to claim the 1 farm cash reward. It is possible it could be caught in the change over to the new season and you lose out on it if you try to claim right at that time.

[Mosfun]

Can the devs create an option for "Selling to Avatar" color? I have five items in my SF this week, they sell out before I can help other folks most of the time. Even if I do minimal items at a time. Most of the time I post SELLING to AVATARS, but stuff goes quickly! Thanks, I love the game.

[marymarcel]

Can the devs create an option for "Selling to Avatar" color? I have five items in my SF this week, they sell out before I can help other folks most of the time. Even if I do minimal items at a time. Most of the time I post SELLING to AVATARS, but stuff goes quickly! Thanks, I love the game.

Hi Mosfun :)

I copied your post from Suggestions to Farm Pass thread in Help and Support to be able to respond to you.
Hope this could help.

When you need to sell to avatar to avatar, go to Trade marketplace but do not fill your Trading warehouse.

You can go to Market and then say Selling to avatars or you can also click in the SF Button on your right which means you are selling products.
Remember that when you have to sell on line, that means avatar to avatar, you need to make a profit, so set the price to 10% Above market price.

After completing your goal for farm pass, then you can continue filling your Trading warehouse and visit the market again.

[LisaScobee]

Some of the farm pass rewards are not showing correctly in the game.



https://www.slashkey.com/forum/attachment.php?attachmentid=26378&stc=1&d=1746091517

[Serenity Dilsworth]

Good morning. For some odd reason, all of my open pit mines including the turbo one are running above capacity. I have not filled them since yesterday. I have a personal quest that requires aluminum and I cannot start a batch. I tried removing one of the mines into storage and then put it back on the farm. It was still over capacity. Running about 104%. So I purchased a new one from the store. Placed it, and it was also running over capacity. It just occurred to me, maybe if I clear my memcache. I'll try that. Very frustrating to say the least. Have a great day!

Serenity Dilsworth - MerryMeet Farms

PS: I have cleared my memcache, all open-pit mines running at 103.5% I also tried using the following browsers, Opera, Arc, Slimjet and FireFox. Please start me a batch of aluminum for my quest. Thank you.

[marymarcel]

Some of the farm pass rewards are not showing correctly in the game.



https://www.slashkey.com/forum/attachment.php?attachmentid=26378&stc=1&d=1746091517

Hi Lisa :)

We will send this to the developers.
Thanks for your report.

[marymarcel]

Good morning. For some odd reason, all of my open pit mines including the turbo one are running above capacity. I have not filled them since yesterday. I have a personal quest that requires aluminum and I cannot start a batch. I tried removing one of the mines into storage and then put it back on the farm. It was still over capacity. Running about 104%. So I purchased a new one from the store. Placed it, and it was also running over capacity. It just occurred to me, maybe if I clear my memcache. I'll try that. Very frustrating to say the least. Have a great day!

Serenity Dilsworth - MerryMeet Farms

PS: I have cleared my memcache, all open-pit mines running at 103.5% I also tried using the following browsers, Opera, Arc, Slimjet and FireFox. Please start me a batch of aluminum for my quest. Thank you.

Hi Serenity Dilsworth :)

I moved your post to the thread about Farm Pass.

It is due you have the Farm Pass reward for Increase capacity by 10% for facilities producing common ingredients still active.

As it is the Open pit mine it will last more time as it is a non workable by friends facility.
Please be patient till the mine allows you to start a batch, or if you are in a hurry you could try the life lines and see if it helps you.

[Serenity Dilsworth]

Thanks Mary, you are always so helpful and such a delight to work with. Have a marvelous day!
Serenity Dilsworth of MerryMeet Farms

[marymarcel]

Thanks Mary, you are always so helpful and such a delight to work with. Have a marvelous day!
Serenity Dilsworth of MerryMeet Farms

You are very welcome Serenity Dilsworth :)

[LisaScobee]

Thx. Looks looks like it's still doing it. The developers are in Eastern Time zone, I think?

ETA: There's 4 "rewards" doing it now. Earlier I just saw two.


Hi Lisa :)

We will send this to the developers.
Thanks for your report.

[marymarcel]

Thx. Looks looks like it's still doing it. The developers are in Eastern Time zone, I think?

ETA: There's 4 "rewards" doing it now. Earlier I just saw two.

Hi Lisa :)

I sent the 4 rewards which are not showing up.

Just be patient while developers try to fix them.

[LisaScobee]

Not "in a hurry". All the game stuff I need to do usually happens in the middle of the night Eastern Time. I wouldn't even be awake but I had to get up for a maintenance issue.

Hi Lisa :)

I sent the 4 rewards which are not showing up.

Just be patient while developers try to fix them.

[Santmyer]

Good morning. For some odd reason, all of my open pit mines including the turbo one are running above capacity. I have not filled them since yesterday. I have a personal quest that requires aluminum and I cannot start a batch. I tried removing one of the mines into storage and then put it back on the farm. It was still over capacity. Running about 104%. So I purchased a new one from the store. Placed it, and it was also running over capacity. It just occurred to me, maybe if I clear my memcache. I'll try that. Very frustrating to say the least. Have a great day!

Serenity Dilsworth - MerryMeet Farms

PS: I have cleared my memcache, all open-pit mines running at 103.5% I also tried using the following browsers, Opera, Arc, Slimjet and FireFox. Please start me a batch of aluminum for my quest. Thank you.

I am having the same situation as I cannot load the items needed for my quest from the open pit mine. I have been trying on and off for about 5 hours. Also cleared memcache. I am by no means implying it is a glitch. It could be something I am doing wrong. Just wanted the moderators to be aware Serenity's inquiry is not isolated. Thanks in advance for looking into this and maybe advising me what to do.

[marymarcel]

I am having the same situation as I cannot load the items needed for my quest from the open pit mine. I have been trying on and off for about 5 hours. Also cleared memcache. I am by no means implying it is a glitch. It could be something I am doing wrong. Just wanted the moderators to be aware Serenity's inquiry is not isolated. Thanks in advance for looking into this and maybe advising me what to do.


Hi Santmyer :)

Serenety didnt have any issue, she only has still active the farm pass reward for Increase capacity by 10% for facilities producing common ingredients.

My response to her is in the following link:
https://www.slashkey.com/forum/showthread.php?p=6608854#post6608854

You probably have the same reward still active.

[marymarcel]

Not "in a hurry". All the game stuff I need to do usually happens in the middle of the night Eastern Time. I wouldn't even be awake but I had to get up for a maintenance issue.

Hi Lisa :)

Rewards pictures have been fixed.

Please reload the game to get them.

[LisaScobee]

Thx. Not up to those yet. I just happend to notice they didn't
look right since I always scroll through the month to see what's coming. LOVING those "summer mansions".

Hi Lisa :)

Rewards pictures have been fixed.

Please reload the game to get them.

[marymarcel]

Thx. Not up to those yet. I just happend to notice they didn't
look right since I always scroll through the month to see what's coming. LOVING those "summer mansions".

You are welcome Lisa :)