Game Not loading/WebGL disabled/frequent crashes

[TexWiller]

Mi è scomparso. È stato cancellato?

[TexWiller]

Scomparso? Missong?

[Tiger]

I know we're waiting on Facebook now but can't you message them and ask if they've even looked at it. Maybe they've forgot and need a gentle reminder that the game is still disabled.

Hi Alexandra_J,

Whatever they decisions the devs make about this, it still means waiting on Facebook.

When we have more information to add, the deactivation post will be updated.

[Tiger]

Mi è scomparso. È stato cancellato?

Scomparso? Missong?

Ciao Tex Willer,
Sto usando un traduttore. Spero che tu possa capirmi.

Siamo spiacenti ma c'è un ritardo.

[JohnAlbertini]

FT WILL lose many players!!!Since FB said 48 hours and it has been closer to 60 hours now since can we assume SlashKey FAILED and must work again to meet FB demands and wait ANOTHER 48 hours on FB to approve?

Many will realize what a HUGE waste of time FT has been and not return which is what I am SERIOUS considering.

[smilie224]

FT WILL lose many players!!!Since FB said 48 hours and it has been closer to 60 hours now since can we assume SlashKey FAILED and must work again to meet FB demands and wait ANOTHER 48 hours on FB to approve?

Many will realize what a HUGE waste of time FT has been and not return which is what I am SERIOUS considering.

--
I understand the frustration, but give the Mods a break. They are trying to answer everyone EVEN if it is has already been clear that we just have to wait at this point.

I don't envy the Mods job at this point - because they probably want it back as much as we do. I am quite sure Slashkey understands potential implications. Yelling at them isn't going to help the situation.

[Farmer Dibble]

Since Farm Town went down I have realised there is a woman living in the house with me and she has two, small, almost replicas of me and her with the same surname as me! :confused:

When did they move in I am wondering? :eek:

On the other hand, at least I have found out where the seemingly endless supply of bacon butties is coming from. :D

[crafty chris]

Since Farm Town went down I have realised there is a woman living in the house with me and she has two, small, almost replicas of me and her with the same surname as me! :confused:

When did they move in I am wondering? :eek:

On the other hand, at least I have found out where the seemingly endless supply of bacon butties is coming from. :D

thanks farmer d you now have my mouth watering for a bacon butty!! lol

anyway back to ft "downtime" ... i am trying so hard not to annoy the mods and support with endless silly questions (they know me well and know how hard that is for me to do lol) yes i know its not anything to do with ft and its all in the hands of the fb "gods" and if i knew they would listen or even how to contact them i would suggest annoying them rather than the wonderful people in here!! (mods you can pay me later ;) )

[Early Girl]

Since Farm Town went down I have realised there is a woman living in the house with me and she has two, small, almost replicas of me and her with the same surname as me! :confused:

When did they move in I am wondering? :eek:

On the other hand, at least I have found out where the seemingly endless supply of bacon butties is coming from. :D

Absolutely perfect!! Thank you for making me (and I'll bet a lot of others) smile. While we try and remember how to twiddle our thumbs since our clicker finger has all the strength! :-)

[FF1976]

What is going to happen to all our crops that were planted and the quests, etc. Has everything been "frozen" or are we going to come back to wasted crops, expired quests and so on?

[marymarcel]

What is going to happen to all our crops that were planted and the quests, etc. Has everything been "frozen" or are we going to come back to wasted crops, expired quests and so on?

Hi FF1976 :)

As far as we know there is no frozen option so all of us will have wasted crops and start other functions again.

[Denise Dianna]

Hi FF1976 :)

As far as we know there is no frozen option so all of us will have wasted crops and start other functions again.


#1 Report Post
Old Jun 11 2022, 12:22 PM
Raul Raul is offline
Join Date: Feb 09 2009
Posts: 175
Default New Release -- June 11th, 2022
See Known Issues, More Information and Post Release Updates at the end of this post. Last update released on July 4th, 1:30PM

h) Other rewards will grant you certain privileges that will remain active for the rest of the season, for example, access to more avatar features, automatically revive crops, unstuck ships or speed up quest steps N times, more than 1 active quest lifeline, earning extra products when farming, increase benefits for ships, trains and trading warehouse, gift farm cash to helpers, etc

Revive crops is what we need after this FT disaster. I would hope if they have figured out how to do this, after FT is back would be the time to use it. They (the Devs) should revive all the crops that have gone to waste through no fault of our own.

[nettie1212]

Hi,

I like to know what security policies. had to be implemented that wasn't what caused FB to shut down the game Also stated one vulnerability was pending So what was the vulnerability issue? I think as players we have the right to know Guess what it has been 48 hours already, Has FB provided any update to FT developers?

[Taz D]

#1 Report Post
Old Jun 11 2022, 12:22 PM
Raul Raul is offline
Join Date: Feb 09 2009
Posts: 175
Default New Release -- June 11th, 2022
See Known Issues, More Information and Post Release Updates at the end of this post. Last update released on July 4th, 1:30PM

h) Other rewards will grant you certain privileges that will remain active for the rest of the season, for example, access to more avatar features, automatically revive crops, unstuck ships or speed up quest steps N times, more than 1 active quest lifeline, earning extra products when farming, increase benefits for ships, trains and trading warehouse, gift farm cash to helpers, etc

Revive crops is what we need after this FT disaster. I would hope if they have figured out how to do this, after FT is back would be the time to use it. They (the Devs) should revive all the crops that have gone to waste through no fault of our own.
Hi DeniseDJ,
It is one thing to be able to revive one person's crops through the Farm Pass, but to be able to revive them for all game wide would not be the same and would require a totally different approach and we don't know if they can do that. We will all have to wait and see.

[vonalm]

we need after this FT disaster.
i'm kind of tired hearing folks blaming FT..... this is NOT a FT but a FB disaster!!

[Taz D]

Hi,

I like to know what security policies. had to be implemented that wasn't what caused FB to shut down the game Also stated one vulnerability was pending So what was the vulnerability issue? I think as players we have the right to know Guess what it has been 48 hours already, Has FB provided any update to FT developers?
Hi Nettie,
I am sorry, but the developers are not going to get into the details as 99.9% of us would not have a clue what they were talking about. Suffice it to say that Facebook had a list of required changes for all apps to make to their programming to enhance the security of Facebook and the apps. Which one of the requirements that was not completed correctly according to Facebook on time doesn't matter, just that they deactivated several apps because they did not finish to Facebook's satisfaction in the time alloted to do it. The developers have to program the required changes into the game without disrupting the game or causing functions in the game to fail. They have done that.

They have completed this and are still waiting for Facebook to respond. As far as we know Facebook still has not responded yet. Hopefully they will respond today and get us back to playing.

[Denise Dianna]

i'm kind of tired hearing folks blaming FT..... this is NOT a FT but a FB disaster!!

I am not sure of that. "The Farmtown game has been temporarily deactivated by Facebook due to non-compliance with their security policies." (This is in the first post on this thread) Compliance or non-compliance is in the hands of the Developers. I think they made a good faith attempt to get right but it didn't happen. So whose fault is that?

[nettie1212]

Hi Nettie,
I am sorry, but the developers are not going to get into the details as 99.9% of us would not have a clue what they were talking about. Suffice it to say that Facebook had a list of required changes for all apps to make to their programming to enhance the security of Facebook and the apps. Which one of the requirements that was not completed correctly according to Facebook on time doesn't matter, just that they deactivated several apps because they did not finish to Facebook's satisfaction in the time alloted to do it. The developers have to program the required changes into the game without disrupting the game or causing functions in the game to fail. They have done that.

They have completed this and are still waiting for Facebook to respond. As far as we know Facebook still has not responded yet. Hopefully they will respond today and get us back to playing.

This does not mean that many will have a clue as to what the vulnerability was. If it has anything to do with the security of personal info yes we have the right to know. if it is because people can hack into the game and obtain personal info, yes, we have the right to know. FT should have migrated to another platform away from FB. I guess we will see what happens. I don't see this resolved anytime soon do you? FB is never quick on getting on to things FB has had a lot of security vulnerabilities In 2022 there have been 3 vulnerabilities in Facebook with an average score of 7.6 out of ten. Last year Facebook had 25 security vulnerabilities In 2018 50 million people's accounts were breached, SO because of this and the transfer from Flash to the new system I question now if the code security was also updated. "Facebook gets warning from Oversight board to upgrade security and protect users from 'Doxing'" so if FB(Meta) was warned and had to upgrade It goes down to those using the system Correct? Using a public platform for anything either to meet new friends, keep in touch with family, play games etc we as users should be guaranteed safety

[Taz D]

This does not mean that many will have a clue as to what the vulnerability was. If it has anything to do with the security of personal info yes we have the right to know. if it is because people can hack into the game and obtain personal info, yes, we have the right to know. FT should have migrated to another platform away from FB. I guess we will see what happens. I don't see this resolved anytime soon do you? FB is never quick on getting on to things FB has had a lot of security vulnerabilities In 2022 there have been 3 vulnerabilities in Facebook with an average score of 7.6 out of ten. Last year Facebook had 25 security vulnerabilities In 2018 50 million people's accounts were breached, SO because of this and the transfer from Flash to the new system I question now if the code security was also updated. "Facebook gets warning from Oversight board to upgrade security and protect users from 'Doxing'" so if FB(Meta) was warned and had to upgrade It goes down to those using the system Correct? Using a public platform for anything either to meet new friends, keep in touch with family, play games etc we as users should be guaranteed safety
Hi Nettie,
You would have to ask Facebook what updates they required from the apps. It was not something that Farm Town initiated nor are the developers going to explain any of it here. We do not have any information on what specifically they had to make changes in.

[crafty chris]

This does not mean that many will have a clue as to what the vulnerability was. If it has anything to do with the security of personal info yes we have the right to know. if it is because people can hack into the game and obtain personal info, yes, we have the right to know. FT should have migrated to another platform away from FB. I guess we will see what happens. I don't see this resolved anytime soon do you? FB is never quick on getting on to things FB has had a lot of security vulnerabilities In 2022 there have been 3 vulnerabilities in Facebook with an average score of 7.6 out of ten. Last year Facebook had 25 security vulnerabilities In 2018 50 million people's accounts were breached, SO because of this and the transfer from Flash to the new system I question now if the code security was also updated. "Facebook gets warning from Oversight board to upgrade security and protect users from 'Doxing'" so if FB(Meta) was warned and had to upgrade It goes down to those using the system Correct? Using a public platform for anything either to meet new friends, keep in touch with family, play games etc we as users should be guaranteed safety

i have to agree with taz if it is a security thing we do NOT need to know unless it is personal ... by telling us what the security problem is/was it then leaves it open for people to try and breech whatever they put in place ... as for using a public platform it is only as safe as the steps YOU take to protect YOURSELF

[NooNoo]

Inspired by another FT Farmer, I decided to look for a way to ask FaceBook to finish the review.

If enough of us write to FaceBook through the proper channel, we might get them to complete the review quicker.

So on the top right of your page, click on your litle profile picture.
From the dropdown list, click on GIVE FEEDBACK

Click on Something Went Wrong

Click on the little down arrow to the right of the words "Choose and Area" From the list, click GAMING

In Details I wrote the following - you are welcome to copy and paste.... but please don't be abusive - you catch way more wasps with jam and honey than you do with vinegar!

Please complete your review of Farmtown published by Slashkey. Slashkey report they have completed the work needed and have applied/appealed to FaceBook to review the work.

FaceBook state that the review should be complete within 48 hours. Unfortunately Facebook have not completed the review within this time. Please ask the team who are reviewing Farmtown to update Slashkey on how long the review will take. Thank you.

Hopefully FB will reinstate FT when they realise that FT Fans are nice people and care about the game.

[dacw]

Thing is, we're all guests of Facebook and all they offer here. Unfortunately, as guests, we're subject to whatever Facebook throws at us. We don't pay a cent to play and use this platform. We have choices, we can endure and find another hobby while we wait for Facebook to get off their backsides and reactivate the game, or give up and leave Facebook in search for another platform that isn't as glitchy. Facebook isn't hurting for our money (they have huge donors that spam us to death for that), our likes or loves or our misery. They are a faceless large company making millions and couldn't care less how we feel about what they're doing. It is what it is. I like Farm Town, I like Facebook for the most part, I'm just not losing sleep over whatever is up Facebook's backside or what Facebook's temper tantrum of the day is.

[NooNoo]

Inspired by another FT Farmer, I decided to look for a way to ask FaceBook to finish the review.

If enough of us write to FaceBook through the proper channel, we might get them to complete the review quicker.

So on the top right of your page, click on your litle profile picture.
From the dropdown list, click on GIVE FEEDBACK

Click on Something Went Wrong

Click on the little down arrow to the right of the words "Choose and Area" From the list, click GAMING

In Details I wrote the following - you are welcome to copy and paste.... but please don't be abusive - you catch way more wasps with jam and honey than you do with vinegar!

Please complete your review of Farmtown published by Slashkey. Slashkey report they have completed the work needed and have applied/appealed to FaceBook to review the work.

FaceBook state that the review should be complete within 48 hours. Unfortunately Facebook have not completed the review within this time. Please ask the team who are reviewing Farmtown to update Slashkey on how long the review will take. Thank you.

Hopefully FB will reinstate FT when they realise that FT Fans are nice people and care about the game.


MODERATORS How will Farmers see this if you bury it in the official thread?

[Taz D]

MODERATORS How will Farmers see this if you bury it in the official thread?
Hi NooNoo,

Believe me they will see it as everyone is watching this thread. As well as Facebook listens to all of us I am not sure this is going to help at all.

I am sorry but we try to keep the forums organized so posts can be found, so do not leave individual posts any longer than necessary.

[Don't feed the beggers]

complaining to fb isn't going to help. Letting them do what they need to do. If they are anything like normal human beings they will just get frustated by all the moaning and crying and say "screw it, it can stay down" .....I get that many have spent money me included but really it was spare money anyway and if not on ft than I would have wasted it somewhere else .....just be calm, find something else to do, so many options online and off.

[Jeanne Dubrasky]

Ok, I am a patient person. Been on Farmtown since 2009 and stayed away when it messed up. Been back since long before covid day same account probably because of issues. Well, I just went through hell in the storm, Hurricane Ian eye and total destruction and you know I have had all I can't take. If you aren't going to get done. Where do you reimburse the excessive amount of farm cash, I have bought last year.
I even bought twice when Farm was crashing then just before removed which you had to know it was going to happen i spent hundreds more on farm cash. I have over last year spent $2,639.34 actually little more but I took 66 of them I still have some on cc i haven't paid but unfortunately, I did pay. Seeing how I have done this thinking long term you finally got it right. I want my farms back or money back. Where do i claim it i have screenshots of all payments.
[mod edit: email and contact number removed]

[Tiger]

Ok, I am a patient person. Been on Farmtown since 2009 and stayed away when it messed up. Been back since long before covid day same account probably because of issues. Well, I just went through hell in the storm, Hurricane Ian eye and total destruction and you know I have had all I can't take. If you aren't going to get done. Where do you reimburse the excessive amount of farm cash, I have bought last year.
I even bought twice when Farm was crashing then just before removed which you had to know it was going to happen i spent hundreds more on farm cash. I have over last year spent $2,639.34 actually little more but I took 66 of them I still have some on cc i haven't paid but unfortunately, I did pay. Seeing how I have done this thinking long term you finally got it right. I want my farms back or money back. Where do i claim it i have screenshots of all payments.
[mod edit: email and contact number removed]

Hi Jeanne Dubrasky,

We're sorry to hear you've been having a hard time in your life, we hope that things will improve for you.

About your details. This is a public forum so it's not a good idea to post your phone number and email address for everyone to see. I have removed them from your post for you. We also do not contact anyone using those methods we reply to posts on this forum.

Requests for any Refunds are not done via the forum. You will need to wait until the game is back up, then the support link will be available again, should you still want to contact them.

At this time, there is no reason to think that the game will not be back. We just can't give any details or accuracy on day/time at the moment.

Any details we can give when we get them will be added to this post, click on the link below if you want to see it:
http://r1.slashkey.com/forum/showthread.php?t=659126

[skyrange]

Is there a link or some way to contact Facebook and express our displeasure with their lack of attention to this matter? If enough FarmTown users pushed them maybe they would pay attention.

[Taz D]

Is there a link or some way to contact Facebook and express our displeasure with their lack of attention to this matter? If enough FarmTown users pushed them maybe they would pay attention.
Hi Skyrange,
Facebook is not going to listen to us even if every player were to contact them. The only thing we can do is wait for it to be resolved between the developers and the Facebook people involved in this.

[Don't feed the beggers]

I feel really bad for the mods of this forum. None of this is their fault, they have been great at making sure we get the information as soon as they do. they have answered questions they best they can. They have farms as well and are probably MORE frustrated than we are, we just have farms to handle they have farms and hundreds of angry farmers....so sit back read a book, watch a movie, find a pattern to create your next farm, do something but waiting for things that we have no control over is kind of silly and it is certainly is pointless. Sending angry emails to fb is a bad idea, taking frustrations out on mods and expecting them to know the answers is unfair. This is OUT of ALL OF CONTROL, it is up to facebook now to approve changes and flip that switch if they refuse than maybe the team will look at another platform but for now deal with one thing at a time.

[daveb]

Hi DeniseDJ,
It is one thing to be able to revive one person's crops through the Farm Pass, but to be able to revive them for all game wide would not be the same and would require a totally different approach and we don't know if they can do that. We will all have to wait and see.

Well they have plenty of time to work on it!

[SusieB]

Don't like being so negative but, should we assume that nothing will happen over the weekend?

[Taz D]

Don't like being so negative but, should we assume that nothing will happen over the weekend?
Hi SusieB,
We don't know and the developers don't know either. All we know is no response so far from Facebook.

[JohnAlbertini]

Meta Uncovers 400 Malicious Android, iOS Apps Designed to Steal Logins

The malicious apps masqueraded as legitimate programs such as photo editors, VPNs, games, and flashlight apps and asked people to sign in with Facebook or other platform logins.

This is ALL on Facebook!!!(deleted outside link)

[Taz D]

Meta Uncovers 400 Malicious Android, iOS Apps Designed to Steal Logins

The malicious apps masqueraded as legitimate programs such as photo editors, VPNs, games, and flashlight apps and asked people to sign in with Facebook or other platform logins.

This is ALL on Facebook!!!(deleted outside link)
Hi John,
This forum has nothing to do with Facebook. Please do not post any more in here about this. This has nothing to do with Farm Town.

As they have uncovered those it tells me they are trying to clean up as they find them. This has nothing to do with their requests to strengthen security in the approved apps and games.

[nettie1212]

Hi Nettie,
You would have to ask Facebook what updates they required from the apps. It was not something that Farm Town initiated nor are the developers going to explain any of it here. We do not have any information on what specifically they had to make changes in.

I have sent an email to FB and your comment " It was not something that Farm Town initiated nor are the developers going to explain any of it here." I guess you should not be speaking on their behalf If FT is in breach of something do you not think it should be disclosed? Either way, always someone hiding behind the fence so to speak Have a fantastic weekend :)

[nettie1212]

complaining to fb isn't going to help. Letting them do what they need to do. If they are anything like normal human beings they will just get frustated by all the moaning and crying and say "screw it, it can stay down" .....I get that many have spent money me included but really it was spare money anyway and if not on ft than I would have wasted it somewhere else .....just be calm, find something else to do, so many options online and off.

You are so right. FB holds the thread and can break it anytime

[Taz D]

I have sent an email to FB and your comment " It was not something that Farm Town initiated nor are the developers going to explain any of it here." I guess you should not be speaking on their behalf If FT is in breach of something do you not think it should be disclosed? Either way, always someone hiding behind the fence so to speak Have a fantastic weekend :)
Hi Nettie,
These were security updates requested/required by Facebook recently for all apps using Facebook to add. Farm Town is one of the apps on Facebook and had to make all the changes of which one of the changes did not pass by Facebook. That is why the delay on getting the app back activated.

Farm Town was not in "breach" as you say of any previous security requirements. If you want to know what they requested be added then again I say ask Facebook, but I doubt they will answer you. Talking about security steps in public only gives the hackers a way to know what steps have been taken so they can then circumvent them.

[piscesfem]

YES, it's frustrating, but it has warmed my heart reading through the comments left by "loyal" players.....NOT

Arguing with the Mods (who have NO control over what is happening) and setting down your demands of what you sadly believe you are entitled to, makes me proud to be part of the FT community....

SERIOUSLY, some of you (who just happen to be grown *** adults) need to switch off your computers and go have a quiet word with yourself :cool:

[Ellsinore]

I feel really bad for the mods of this forum. None of this is their fault, they have been great at making sure we get the information as soon as they do. they have answered questions they best they can. They have farms as well and are probably MORE frustrated than we are, we just have farms to handle they have farms and hundreds of angry farmers....so sit back read a book, watch a movie, find a pattern to create your next farm, do something but waiting for things that we have no control over is kind of silly and it is certainly is pointless. Sending angry emails to fb is a bad idea, taking frustrations out on mods and expecting them to know the answers is unfair. This is OUT of ALL OF CONTROL, it is up to facebook now to approve changes and flip that switch if they refuse than maybe the team will look at another platform but for now deal with one thing at a time.

Thank you! And +10. I really had no idea FT was so popular with pre-teens. "Is it back yet?! Is it BACK YET?!" Does it load? No? Then it's not!

My FB feed is filled with FT friends complaining and calling for action. Just chill and find something else to do. If you haven't learned by now that FB cares nothing for user problems, I guess you've never had a one!

While I'd like to get the game back, I'd like even more for all the drama to come to an end.

[johncinj]

I don't think Facebook likes us. :( They even took away the shortcut link I used daily, though I don't know why they did that. It only took me to a 'broken link' message. I don't know how I'm going to access the game when (if) it comes back. It doesn't seem likely that they will remember to restore the shortcut on individual feeds. Guess they think playing since 2009 is long enough!

[Taz D]

I don't think Facebook likes us. :( They even took away the shortcut link I used daily, though I don't know why they did that. It only took me to a 'broken link' message. I don't know how I'm going to access the game when (if) it comes back. It doesn't seem likely that they will remember to restore the shortcut on individual feeds. Guess they think playing since 2009 is long enough!
Hi Johncinj,
I moved your post to the Help & Support thread about loading issues.
They took the shortcut off of the list for everyone. When the game is reactivated then it will return to your list. When the game is reactivated if you still don't see it then come to the forums and there isa Play FarmTown button at the top of the page that you can click on and that will open your farms. That should also trigger the shortcut to show again on your Facebook home page.

[Farmer_Susan]

I agree - it's nice to be able to chat here with other farmers while we wait. At least we're all in the same boat. Yanno . . . if we had all experienced a REALLY bad weather event or something that wiped out our crops . . . it would be like this. We'd be hanging out and commiserating - trying to support/help one another. Blaming and negativity just bring everyone down. The sun will come out again. We'll be able to plant new crops. It'll all be ok. :)

[Lee Ann]

I for one appreciate all the work that is being done to try and get us back into our farms. I am sure it cannot be easy with all the intricate paths that have to be set up to make the the best farm game on FB . Yes , like all the others, I miss the game, as does my super neighbor , we miss our interactions and now what are we left to do ? Clean and organize closets ??? lolol will be super happy when it returns , until then ...happy farming :):p;)

[BethFB]

I'm sticking around and not ditching the game because of this small hurdle.
I love the game.
I appreciate what the staff is doing and I will be patient waiting for it to return.

Beth

[Denise Dianna]

I'm sticking around and not ditching the game because of this small hurdle.
I love the game.
I appreciate what the staff is doing and I will be patient waiting for it to return.

Beth

I agree with Beth and I have my fingers crossed for Monday. I wish to plant new crops on Monday. To my knowledge FB does nothing on the weekends.

[Jeanne Dubrasky]

is it coming back? when sick of same answer and perturbs that if they knew these issues were fixed why they let me spend all this money day before closed or day of. one thing i counted on on this Facebook sight as all games came and went was Farmtown been on since 209 and well i invest in last year over 2600 dollars. because they proved to me they were staying. They had lots of time to comply or let us know not to buy. i hate disputing charges. i just got out the worst hurricane my life and Farmtown for so many of us gave us peace and escape.

[marymarcel]

is it coming back? when sick of same answer and perturbs that if they knew these issues were fixed why they let me spend all this money day before closed or day of. one thing i counted on on this Facebook sight as all games came and went was Farmtown been on since 209 and well i invest in last year over 2600 dollars. because they proved to me they were staying. They had lots of time to comply or let us know not to buy. i hate disputing charges. i just got out the worst hurricane my life and Farmtown for so many of us gave us peace and escape.

Hi Jeanne Dubrasky :)

I moved your post to the thread about Game not loading.

The developers didnt receive a warning from Facebook, the game was simply deactivated without a word.

Your previous post about this problem was responded in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6511738#post6511738

[FarmersWife1965]

Wow....reading through some of the replies to the post on Farmtown's Facebook profile has my head spinning. They provided the information as to what happened, what measures have been taken, told us basically the ball is in Facebook's court now, and that as soon as Facebook reviews the requested fix, and approves it, the game will be back. They also provided another update saying that they were still waiting to hear back from Facebook. Yet, people are still posting theories, things they've "heard", rumors, and their own opinions saying the game isn't coming back.

I, for one, will remain patient, won't abandon the game, and look forward to when the game is up and running again. Yes, I have put money into playing this game, but if I have to wait it out till it comes back, I will...all without complaint. I love this game, it helps me wind down at the end of the day, and it gives me something to do while the husband is watching his tv shows/movies that I don't like. LOL

I want to give a shout out to the developers for continuing to add new content to the game, and to those who run these forums. You all do a bang up job, and your efforts give us, the players, many hours of fun while we play the game.

So, let's put the theories and rumors to the side, enjoy chatting with each other here, and make plans for what we will do once the game comes back. I am actually redesigning my farms on paper so that I can change things up a bit when it comes back online.

Have a great weekend, be patient, and I hope to see you back playing the game soon! :)

[Farmer_Susan]

Hi Jeanne Dubrasky :)

The developers didnt receive a warning from Facebook, the game was simply deactivated without a word.

Your previous post about this problem was responded in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6511738#post6511738

Goodness. I didn't know this part. I'm also a software developer and I had a similar thing happen to my app - one part of it was just deactivated with no warning. I really thought mine was my fault - that I had misinterpreted something I was supposed to do. But the company that shut me down actually called last night to apologize and tell me a glitch in their system had caused it. Wish FB would call Raul and apologize - AFTER they get us back up and running.

[marymarcel]

Goodness. I didn't know this part. I'm also a software developer and I had a similar thing happen to my app - one part of it was just deactivated with no warning. I really thought mine was my fault - that I had misinterpreted something I was supposed to do. But the company that shut me down actually called last night to apologize and tell me a glitch in their system had caused it. Wish FB would call Raul and apologize - AFTER they get us back up and running.

Hi Susan :)

Developers worked for weeks on the security requirements asked for Facebook. They were sent and all seemed to be ok, but then, it seems one of them was not completely right according to Facebook. So they deactivated the game.

After that, they developers were informed and worked on the fix. It was sent to Facebook to be checked and approved.
As we all know, we are still waiting for their response and to get the game reactivated.

[Moonchild624]

Can we play this another way? Without FB?

[marymarcel]

Can we play this another way? Without FB?

Hi Moonchild :)

No, Im sorry. Facebook is need to make friends and be able to interact with them in the game.

[Moonchild624]

If they get a lot of complaints - they will resolve this faster.

[Taz D]

If they get a lot of complaints - they will resolve this faster.
Hi Moonchild,
That will not help as the ones who see those complaints are not the ones involved in the security. You would be wasting your time.

[Farmer_Susan]

Hi Susan :)

Developers worked for weeks on the security requirements asked for Facebook. They were sent and all seemed to be ok, but then, it seems one of them was not completely right according to Facebook. So they deactivated the game.

After that, they developers were informed and worked on the fix. It was sent to Facebook to be checked and approved.
As we all know, we are still waiting for their response and to get the game reactivated.

That is just SO not ok. Very bad business practices on the part of Facebook.

[FF1976]

It would be helpful if somebody had a direct line with the developers and could give us more information than just repeating what's been posted before. The lack of information is what fuels rumors and anger. If the developers aren't in contact with Facebook, and just sitting around waiting for an answer, that's not right. Even a little bit of information would help.

[Taz D]

It would be helpful if somebody had a direct line with the developers and could give us more information than just repeating what's been posted before. The lack of information is what fuels rumors and anger. If the developers aren't in contact with Facebook, and just sitting around waiting for an answer, that's not right. Even a little bit of information would help.
Hi FF,
We are in contact with the developers and there isn't anything new to report. The developers have done what they are supposed to and it is up to Facebook to respond. There is nothing more they can do until they get a response from Facebook. I am sorry if that is not enough for you, but that is all we have. All I can say is if you didn't read it here it is not true.

[FF1976]

Hi FF,
We are in contact with the developers and there isn't anything new to report. The developers have done what they are supposed to and it is up to Facebook to respond. There is nothing more they can do until they get a response from Facebook. I am sorry if that is not enough for you, but that is all we have. All I can say is if you didn't read it here it is not true.

I'm being patient and I don't believe anything I might hear/see anywhere else. It;s not a matter of being enough, but there is an old saying: "the squeaking wheel gets the grease". That's why I think the developers shouldn't be as passive as they appear to be.

[Taz D]

I'm being patient and I don't believe anything I might hear/see anywhere else. It;s not a matter of being enough, but there is an old saying: "the squeaking wheel gets the grease". That's why I think the developers shouldn't be as passive as they appear to be.
Hi FF,
What would you like them to do? There is no contact phone number with Facebook for the developers of apps. They have to go through the processes on line that Facebook has set up for them. Again there is nothing else they can do. I am sure they have explored all avenues of trying to speed this process up, but in the end it requires Facebook to act.

[Taz D]

Please refrain from bad mouthing anyone or anything here, meaning individuals, Farm Town or Facebook. Such posts will be removed.

[suemack]

I just want to say thank you to whole Slashkey team for all the work that went into keeping Farmtown alive when the Flash player was retired, that was a massive job, you guys were amazing . . . . and this forum team is the best! This is just a glitch, hopefully we'll be back playing real soon.

[Mister-T]

I read a couple posts in the announcement section where those who kept the game open when Facebook shut it down for everyone else, are still able to play. This got me wondering if Facebook is concerned about security issues through those still open portals, and are not reactivating the game until everyone still farming logs out and resets?

[Taz D]

I read a couple posts in the announcement section where those who kept the game open when Facebook shut it down for everyone else, are still able to play. This got me wondering if Facebook is concerned about security issues through those still open portals, and are not reactivating the game until everyone still farming logs out and resets?
Hi Mister-T,
When they are connected to the game they are not connected to Facebook but are working from the Farm Town servers. The only way they would connect to the Facebook servers would be if they try to do anything in the Send Gifts, My Requests or My Neighbors tab which gives you the same link everyone else has and will dump them out of the game. So no it has nothing to do with delaying Facebook. Facebook has been sent the code for them to approve to complete the security changes they requested.

[shell1960]

Hi Raul ...Thanks so much for your response.I guess I will just wait around and hopeefully get the game back :)

[Mister-T]

Hi Mister-T,
When they are connected to the game they are not connected to Facebook but are working from the Farm Town servers. The only way they would connect to the Facebook servers would be if they try to do anything in the Send Gifts, My Requests or My Neighbors tab which gives you the same link everyone else has and will dump them out of the game. So no it has nothing to do with delaying Facebook. Facebook has been sent the code for them to approve to complete the security changes they requested.

Thanks for clarifying that Taz.

[daveb]

Hi Mister-T,
When they are connected to the game they are not connected to Facebook but are working from the Farm Town servers. The only way they would connect to the Facebook servers would be if they try to do anything in the Send Gifts, My Requests or My Neighbors tab which gives you the same link everyone else has and will dump them out of the game. So no it has nothing to do with delaying Facebook. Facebook has been sent the code for them to approve to complete the security changes they requested.

I was wondering if there is any way of connecting to the FT servers and play the game offline like those who never closed out the app. This would at least help us to get through this trying time.

[Taz D]

I was wondering if there is any way of connecting to the FT servers and play the game offline like those who never closed out the app. This would at least help us to get through this trying time.
Hi Daveb,
I am sorry, but there isn't any way to do that.

[dave1949]

HI daveb. The way I understand it, we as players, can only open the game via FB, not direct into the server. For us to do this the FT app would have to be on a web site,or be a stand-alone app, you can imagine the cost that would be incurred to provide this. I suspect that would be the last resort.

[daveb]

Hi Dave1949,
Farmtown runs fine as long as you do not use the three things Taz mentioned. Which are not required for the Farmtown to run correctly. Farmtown would not need to be on a web server; but a web server could be easily setup to provide a link to the the FT servers! It is clear that the game runs without Facebook and only gets involved when these three items are used. FB just links to the FT servers! FT does not run under FB!

daveb,

[Taz D]

Hi Dave1949,
Farmtown runs fine as long as you do not use the three things Taz mentioned. Which are not required for the Farmtown to run correctly. Farmtown would not need to be on a web server; but a web server could be easily setup to provide a link to the the FT servers! It is clear that the game runs without Facebook and only gets involved when these three items are used. FB just links to the FT servers! FT does not run under FB!

daveb,
Hi Daveb,
Let's not speculate on what the developers could or could not do. There are not going to be any changes made to how we get into the game. You can not connect directly to the servers as that does not get you into the game program. Portions of the game can run, but only if you were previously logged in through Facebook allowing you access and maintained that connection.



Now let's stop the speculation on whether or how they can do anything additional now. The developers will let us know any further updates. Any further speculation or rumors without facts will be deleted.

[SusieB]

Daveb, The way I see it, that's fine if you want to farm alone. If I understand correctly from a previous post by Taz, we would lose all our neighbors and the ability to hire other farmers to work for us.

[Sayso]

Sayso, I can get here, but no to Farm Town. I have read everything I could find. But I can't find the Farm Town game.

[Taz D]

Sayso, I can get here, but no to Farm Town. I have read everything I could find. But I can't find the Farm Town game.
Hi Sayso,
Read the information inthe following link:
http://www.slashkey.com/forum/showthread.php?t=659126


No one can get into Farm Town.

[Sqrl]

Thanks for keeping us updated.

[Denise Dianna]

I hope this is okay. I had been thinking all will be well on Monday but Monday is Columbus Day aka Indigenous Peoples Day so perhaps not Monday. Bad timing.

[Taz D]

I hope this is okay. I had been thinking all will be well on Monday but Monday is Columbus Day aka Indigenous Peoples Day so perhaps not Monday. Bad timing.
Hi DeniseDJ,
Only Facebook knows when they will respond, holiday or not.

[keith of maisie farm uk]

it has gone way past 48 hours maybe facebook clocks not working

[Tiger]

it has gone way past 48 hours maybe facebook clocks not working

Hi keith of maise farm uk,

Sounds like you may be a little behind on what is happening since the initial 48 hours was mentioned by the devs.

Please click on this link to see all the latest updates:
http://r1.slashkey.com/forum/showthread.php?t=659126

[Farmer_Susan]

Good morning, Farmers! I always start my day with Farmtown - Diet Coke and Farmtown get me cranking for the day. So I figured I could at least post to y'all and tell you I'm thinking about you. May we all have a better week. :)

[Denise Dianna]

Good morning, Farmers! I always start my day with Farmtown - Diet Coke and Farmtown get me cranking for the day. So I figured I could at least post to y'all and tell you I'm thinking about you. May we all have a better week. :)

Good Morning Farmer Susan,

I too have had to change my morning routine. I have been doing Wordle and Criminal Case and also crocheting Christmas gifts. I want my farms back but will be okay until they are. Thinking of all the lonely farmers....:)

[FarmersWife1965]

Hi all! Yes, it's the same with me...FT is a part of my morning and evening routines. I do miss it, but I have found other things to keep me occupied until the game returns. After all, worrying and complaining will get me nowhere. So, I shall just say what my father always used to say: It is what it is, and I shall be patient. Have a great day!

[JoJo529]

Inspired by another FT Farmer, I decided to look for a way to ask FaceBook to finish the review.

If enough of us write to FaceBook through the proper channel, we might get them to complete the review quicker.

So on the top right of your page, click on your litle profile picture.
From the dropdown list, click on GIVE FEEDBACK

Click on Something Went Wrong

Click on the little down arrow to the right of the words "Choose and Area" From the list, click GAMING

In Details I wrote the following - you are welcome to copy and paste.... but please don't be abusive - you catch way more wasps with jam and honey than you do with vinegar!

Please complete your review of Farmtown published by Slashkey. Slashkey report they have completed the work needed and have applied/appealed to FaceBook to review the work.

FaceBook state that the review should be complete within 48 hours. Unfortunately Facebook have not completed the review within this time. Please ask the team who are reviewing Farmtown to update Slashkey on how long the review will take. Thank you.

Hopefully FB will reinstate FT when they realise that FT Fans are nice people and care about the game.

Done. Hope it helps. :)

[debhurst51]

I believe one of you needs to take a few minutes to update us on the progress of the standoff between Farm Town and FaceBook. It's been almost a full week now. Well, it's more than the "48 hours".

We would greatly appreciate HONESTY!

Thanks & we know y'all are stressed but so are we and we are the ones that help you receive income.

[marymarcel]

I believe one of you needs to take a few minutes to update us on the progress of the standoff between Farm Town and FaceBook. It's been almost a full week now. Well, it's more than the "48 hours".

We would greatly appreciate HONESTY!

Thanks & we know y'all are stressed but so are we and we are the ones that help you receive income.

Hi debhurst :)

You find the updates in the following link:
http://r1.slashkey.com/forum/showthread.php?t=659126

[debhurst51]

I did the feedback thing that was suggested a few days ago by another player. Just hearing crickets.

[Taz D]

I did the feedback thing that was suggested a few days ago by another player. Just hearing crickets.
Hi Debhurst,
When the developers have any thing to report then they will pass it on to us and we will update the deactivation thread. Until then please just be patient as there is nothing new to report yet.

[Early Girl]

Good morning. I want to thank you for everything all of the SK people are doing to try and get our game back. It is more appreciated than you know. This is probably in the wrong thread, but I have no other idea where to ask. Is there a place within the forum that gives us a link to actual Support? I have a question outside of "when will we get our game back". Thanks so much :-)

[Taz D]

Good morning. I want to thank you for everything all of the SK people are doing to try and get our game back. It is more appreciated than you know. This is probably in the wrong thread, but I have no other idea where to ask. Is there a place within the forum that gives us a link to actual Support? I have a question outside of "when will we get our game back". Thanks so much :-)
Hi Early Girl,
I am sorry, but there isn't any way to get to Support right now as it is disabled too since it is part of the game and goes through Facebook to get to it.

[Early Girl]

Thanks Taz - appreciate it. Guess I'll join the mad rush when we get it back - LOL Hope you have a good afternoon

[dotsy's doodle]

Is there someone or somewhere at FaceBook we can contact to encourage action? In this technology world, NOTHING takes this long - especially since the Assessment has been submitted 2x. Unless, they have been rejected (and Farmtown has not revealed that) then why is FarmTown not back up?

[Taz D]

Is there someone or somewhere at FaceBook we can contact to encourage action? In this technology world, NOTHING takes this long - especially since the Assessment has been submitted 2x. Unless, they have been rejected (and Farmtown has not revealed that) then why is FarmTown not back up?
Hi dotsy's doodle,
I am sorry, but there is no one in Facebook that we know of that you could contact. If we knew one believe me the developers would have already contacted them. The developers have had no response from Facebook either way. Nothing from Farm Town is being withheld from you and there would be no reason for them to do so. Why Farm Town is not back up falls to Facebook, but with know communication from them good or bad we all sit here wondering when they will respond and re-activate the game.

[keith of maisie farm uk]

i am not sure ft players are yelling at slashkey or the mods that are trying to yell at the idiots at facebook and yes they ae idiots as i have had problems with facebook in the past .

[Denise Dianna]

i am not sure ft players are yelling at slashkey or the mods that are trying to yell at the idiots at facebook and yes they ae idiots as i have had problems with facebook in the past .

I think most people are yelling at Facebook. The Mods & Slashkey are a sort of blast shield. Sorry Mods! I am hoping it will be today.

[Patti Coop]

I am a bit puzzled by why this is still just "the developers" sending messages to Facebook. I'm not saying Mark Zuckerberg himself should be contacted, but surely, someone above "the developers" at Slashkey must have an account rep/contact at Facebook.

[marymarcel]

I am a bit puzzled by why this is still just "the developers" sending messages to Facebook. I'm not saying Mark Zuckerberg himself should be contacted, but surely, someone above "the developers" at Slashkey must have an account rep/contact at Facebook.

Hi Patti Coop :)

If anyone in Slashkey could contact someone in Facebook to accelerate the process be sure they would have done that.

[Patti Coop]

That dog just doesn't hunt. I'm perfectly fine with being patient; just saying it does not make sense this hasn't been escalated beyond "the developers."

[Taz D]

That dog just doesn't hunt. I'm perfectly fine with being patient; just saying it does not make sense this hasn't been escalated beyond "the developers."
Hi Patti Coop,
Please understand Slashkey is a small company with one great game as attested to by the many players crying here to get it back. The developers in this case are the top people. They are the programmers with the idea for this game and also the executives of their own company. So it is the top people of the company who are trying to get this resolved. We may refer to them here as "the developers" but we are essetially referring to Slashkey as a whole because all are involved in this adventure called Farm Town.

And to answer your question there isn't anyone they can contact at Facebook except through the channels they already have tried. Facebook doesn't seem to use phones and direct contact. All contact is through their established internet sections for app developers and as we have seen this week they are not quick to respond.

[Patti Coop]

Thanks Taz, this answer makes much more sense.

[kslowpoke]

When Farm Town is finally reinstated by FB will we have to begin all over with our trains and ships or will we pick up where we left off, also how about the crops we had planted when FB locked the game, will they be bad or will they pick up where we left them?

[Taz D]

When Farm Town is finally reinstated by FB will we have to begin all over with our trains and ships or will we pick up where we left off, also how about the crops we had planted when FB locked the game, will they be bad or will they pick up where we left them?
Hi kslowpoke,
I have moved your post to the thread about loading the game.
We do not know what if anything the developers will do or will be able to do to help us all recover from the deactivation. We will all be in the same boat with this, so we will most likely have wasted crops that will have to be replanted and have to restart our ships. There isn't any way for them to completely pause the game's time.

[skyrange]

Your frequent updates are very much appreciated. It lets us know someone is trying to get this fixed. Hopefully this won't go on much longer until it comes back, but if it drags on a daily update is re-assuring even if to say FB is still stalling. Thanks for all you do.

[rrknepp]

Could you please tell us if Farm Town is coming back? If it isn't, (so be it) but please don't keep us hanging
Randa Knepp

[Taz D]

Could you please tell us if Farm Town is coming back? If it isn't, (so be it) but please don't keep us hanging
Randa Knepp
Hi Randa,
I moved your post to the Help & Support thread about loading issues as this is where we have been answering questions.
Slashkey has been trying every means they can to get Facebook to respond and re-activate the game. It all depends on Facebook as they have done everything they can trying to get this resolved. When we have updates from the developers that are posted in the following thread link:
http://www.slashkey.com/forum/showthread.php?t=659126


They are working as hard as they can to get the game back open so please be patient.

[lynnetimpeiro@msn.com]

I have no questions but a few comments. We are all in the same boat; awaiting word from FB or simply reinstating FT. I have read lots of posts, both here, in my two groups and on my newsfeed, relating to whatever requirements FB is demanding. The only things I will point out are that: FT/Slashkey are doing their utmost to comply and fix whatever wrongs FB thinks there are; the mods have done handstands to keep us informed with as much information as is possible; and, as I have told the members of my groups, please do NOT spread rumors. If you don't see it coming from the forum, then ignore it--don't pass it on as truth. Patience is the key here. We needed to be patient while Adobe pulled Flash. FT is a "game" we all enjoy and love -- so, please be patient.

[23Chris03]

Time to move the game away from Facebook?

I used to play Township which doesn't have these problems

[marymarcel]

Time to move the game away from Facebook?

I used to play Township which doesn't have these problems

Hi 23Chris03 :)


Farm Town is an interactive game, so you need facebook to be able to have friends/neighbors to help each other.

[Early Girl]

Suggestion: let the players know that Slash Key hasn't given up on the game. Some simple words of encouragement would go a long way. Because what FB has done is driving them away in droves. We had NO warning. We could prepare like we did for the conversion from Flash. We knew it was coming. If you have given up on the game, simply let us know. Those of us who stand by the game, and SK, deserve at least that.

[Taz D]

Suggestion: let the players know that Slash Key hasn't given up on the game. Some simple words of encouragement would go a long way. Because what FB has done is driving them away in droves. We had NO warning. We could prepare like we did for the conversion from Flash. We knew it was coming. If you have given up on the game, simply let us know. Those of us who stand by the game, and SK, deserve at least that.
Hi Early Girl,
I moved your post from the suggestions section as it is not a suggestion.
No one has given up. All we could tell you is what has already been said. They are still waiting for Facebook to respond and have tried other ways to contact Facebook along with resubmitting the appeal.

You didn't have any warning like with Flash because Facebook gave Slashkey no warning. They deactivated the game and then let them know what the problem was. Slashkey has fixed the problem and submitted it through the Facebook appeal process. The ball is in Facebook's court.

[Early Girl]

Hi Early Girl,
I moved your post from the suggestions section as it is not a suggestion.
No one has given up. All we could tell you is what has already been said. They are still waiting for Facebook to respond and have tried other ways to contact Facebook along with resubmitting the appeal.

You didn't have any warning like with Flash because Facebook gave Slashkey no warning. They deactivated the game and then let them know what the problem was. Slashkey has fixed the problem and submitted it through the Facebook appeal process. The ball is in Facebook's court.

Yes Taz, we know where it lies. But it was just a suggestion to try and keep people in the game. Some believe you didn't get a warning. Others believe they did yet spent their time working on the Farm Pass. I for one believe they got a warning, corrected the problem and now are sitting on their hands. I believe SK has done all they can do at this point. My suggestion is to simply give the players who are sticking by the side of FT, a little reassurance that they haven't given up on us. Like Zynga did with FV. The game has so many loyal players. Thus, just a suggestion.

[Taz D]

Yes Taz, we know where it lies. But it was just a suggestion to try and keep people in the game. Some believe you didn't get a warning. Others believe they did yet spent their time working on the Farm Pass. I for one believe they got a warning, corrected the problem and now are sitting on their hands. I believe SK has done all they can do at this point. My suggestion is to simply give the players who are sticking by the side of FT, a little reassurance that they haven't given up on us. Like Zynga did with FV. The game has so many loyal players. Thus, just a suggestion.
Hi Early Girl,
You are getting every update that the developers have passed on to us. When they give us any new information then it will be posted here for all to see. I assure you there was no warning before Facebook deactivated the game.
This has been said before and is stated in the deactivation thread. Facebook required a large amount of the apps to make several security changes, of which Slashkey worked on for weeks to get completed. Facebook then deactivated the game and then sent them a non-compliance on 1 vulnerability, which they have corrected and sent the appeal back. Slashkey has not given up and are continuing to try to get a response from Facebook so we can get back to playing.
Any time something like this happens it seems all the wild rumor mongers start inventing their wild and totally false stories. The only place to know the truth from Slashkey is here.

[Early Girl]

And I agree. And I am sure you understand our concerns. That is why I posted it under "suggestions". I didn't ask a question. You chose to move it. Throughout all these years I have asked numerous questions. Some answered, some not. Some were simply referred to as "suggestions". And when that happened, you told us the devs read the suggestions. So, it was simply a suggestion to try and keep farmers. What Slash Key decides to do with my suggestion is up to them. We just want to know - no question/answer involved

[Taz D]

And I agree. And I am sure you understand our concerns. That is why I posted it under "suggestions". I didn't ask a question. You chose to move it. Throughout all these years I have asked numerous questions. Some answered, some not. Some were simply referred to as "suggestions". And when that happened, you told us the devs read the suggestions. So, it was simply a suggestion to try and keep farmers. What Slash Key decides to do with my suggestion is up to them. We just want to know - no question/answer involved
Hi Early Girl,
What you posted is not a suggestion for the game. That is the only thing that suggestion section is for. You have the latest update in the deactivation thread from the developers. When something changes and we get an update from them then it will be updated again.

[Denise Dianna]

It's Back - I just sent gifts

[lynnetimpeiro@msn.com]

i saw FT is back -- and, I wanted to say a HUGE THANK YOU to Raul, his crew and all involved in the "shutdown." I think an especially HUGE THANK YOU needs to go to Taz and all the Mods for their constant support, help and updating everyone needs to be said -- so, THANK YOU ONE AND ALL!!

[Denise Dianna]

It's Back - I just sent gifts

All my crops have gone to waste but everything else looks OK.

[Taz D]

Hi All,
The game is back on line. If you can't find your shortcut on your home page then you can use the Play FarmTown button at the top of the forums to get in until your shortcut comes back.

[crafty chris]

i would like to thank the devs for all the hard work they did to get the game back for us ... to the lovely mods who kept us updated when they had news keeping their cool and sounding like a broken record ... and i suppose i should thank fb for finally getting their backsides into gear

thank you

[BethFB]

This is what I am getting as of 4:33PM Central Standard Time.

Black page not moving.

I get to that point and then nothing moves forward. I am able to accept gifts and send gifts, but I am not getting anywhere to the game itself.

Beth

[Taz D]

This is what I am getting as of 4:33PM Central Standard Time.

Black page not moving.

Beth
Hi BethFB,
Make sure your browser and computer are updated and try again.
It could just be the servers are overloaded. You may have to wait a bit.

[jackiep63]

Thank you we're back. It will take a few days for my usual planting and harvesting rhythm to be restored. Maybe some sort of gesture like extra points on the farm pass many of us paid for and have been unable to use would be nice? Even a few farm coins would help.

[debhurst51]

Thankfully Farm Town is supposed to be back up.
I've searched and can't see how to get it back.
Is there a link?
Everything I've run across for the game is just social groups.

thanks, Debra

[BethFB]

Hi BethFB,
Make sure your browser and computer are updated and try again.
It could just be the servers are overloaded. You may have to wait a bit.

I might come back to it later on as everyone might be rushing to get on and check their farms out.

Beth

[debhurst51]

I'm finally in. I don't even know how I did it. Told my husband I'll see him tomorrow.

[vonalm]

thank you mods and developers!
mods, i wish i'd have your patience! ;)

[Sqrl]

Lol well at least all my trees and flowers are back in sync....

[Taz D]

Hi All,
Please understand everyone will have to replant crops and get ships restarted. The current NCC will finish tomorrow night and you will all be able to get into a new contest then.
For your ships I suggest you start a ship each day, with 1 container. When you have 7 ships dispatched then the times will be back down to the shorter times. Also on the first day fix 10 ports that you want and sort any that are correct but not in the order you want them. Then on second day click on reuse last itinerary and add up to 10 more that you want and sort any out of order for you. It will take a few days, but it can be done.
Trains should all be back, can be unloaded and dispatched again. Then you can send boost requests out again.
Quests it will be essentially like when they were first started. If you have any questions about quests please post them in the Quests threads

[Valntyn]

Just found ft is back. Hurray, thanks everyone. Only thing is I can get to the farms us not stay online. Is it just so many coming back or a glitch?

[Taz D]

Just found ft is back. Hurray, thanks everyone. Only thing is I can get to the farms us not stay online. Is it just so many coming back or a glitch?
Hi Valntyn,
It is because so many are on right now. The servers are overloaded.

[BethFB]

We might want to wait till most people have gone off to bed before we make an attempt at checking out our farms.

Beth

[JohnAlbertini]

So WHAT will the developers do to compensate us for A<LL OUR WORK in lost crops, quests, NCC, ships etc that are DEAD!!! a few lousy coins or significant FC. You know e]we haven't had any LEVELS/ FC in almost FOUR MONTHS!!! Us long time players never level up until they create NEW levels!!!

[JohnAlbertini]

And as usual the servers are SLOOOOOW, can't even harvest animals!!! I know EVERYONE is on but REALLY?!!!

[Qivis]

Hi All,
Please understand everyone will have to replant crops and get ships restarted. The current NCC will finish tomorrow night and you will all be able to get into a new contest then.
For your ships I suggest you start a ship each day, with 1 container. When you have 7 ships dispatched then the times will be back down to the shorter times. Also on the first day fix 10 ports that you want and sort any that are correct but not in the order you want them. Then on second day click on reuse last itinerary and add up to 10 more that you want and sort any out of order for you. It will take a few days, but it can be done.
Trains should all be back, can be unloaded and dispatched again. Then you can send boost requests out again.
Quests it will be essentially like when they were first started. If you have any questions about quests please post them in the Quests threads

Thanks again, Taz and others for keeping us up to date. A lot of people are sufferers of PDST, widows or widowers, disabled, and other types of people for whom this game has been a life saver. Much of the credit for my right hand side working nearly as well as it did before my stroke goes to playing this much MORE than "just a game!" If not for your constant reassurance that the game would be back I am not sure some of my friends who are 20 or more years older than I would have known what to do.

[Taz D]

So WHAT will the developers do to compensate us for A<LL OUR WORK in lost crops, quests, NCC, ships etc that are DEAD!!! a few lousy coins or significant FC. You know e]we haven't had any LEVELS/ FC in almost FOUR MONTHS!!! Us long time players never level up until they create NEW levels!!!
Hi John,

It will be up to them if they do anything. We can not answer for them in this case. We are all in the same boat. You will just have to wait and see.

[LisaScobee]

Fixed problem. Thanks Taz!

[Don't feed the beggers]

I hate to say it but to the doubters....I told ya so!! lol YAY

[texans]

I'm in!!! But the game is very slow. Each farm my counter goes up to 10

[Taz D]

Hi Taz. Got in fine the first time I tried to come back today and now the game just rapidly refreshes constantly and won't load. HELP! Thanks!
Hi LisaScobee,
As I have never seen this I am not sure.

Make sure your computer and browser are updated.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[Taz D]

I'm in!!! But the game is very slow. Each farm my counter goes up to 10
Hi Texans,
That is because everybody is on trying to check and catch up their farms. It will be this way until things settle back down to everyone playing in their normal time.

[LisaScobee]

It straightened itself out. I posted to you to delete that post you replied to.
Sorry to bother you. Happy farming!

Hi LisaScobee,
As I have never seen this I am not sure.

Make sure your computer and browser are updated.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[texans]

This seems a bit too slow. I understand people are on but they are usually on. lol

[piscesfem]

Wish I had popped in here to read about the game running slow due to everyone logging in after the withdrawals BEFORE I decided to finish laying about 300 sea coasts LOL

Might be hanging about the forums for a bit while my game catches up :D

Really popped in to thank the MODS for their patience ( I wouldn't have been so nice to some of the comments that have been left)

IF I took a weeks holiday, my farms would be in same status as they are now, so I for one will not be demanding anything from the DEVS, esp as it was out of their control!

Let's just get back to enjoying the game :cool:

[piscesfem]

This seems a bit too slow. I understand people are on but they are usually on. lol


They may always be on, but now they all working their little bottoms off catching up :D

[Taz D]

This seems a bit too slow. I understand people are on but they are usually on. lol
Hi Texans,

Not this many are on at the same time except maybe when there is a release. It always get slow at those times. The developers even opened up another server that they normally use for testing so you know there are many more on currently than are normally on at the same time.

[astrid1st]

I am in the game....yaaayyyyyyy. Best news!!! It works great. Thank you so much Farmtown for getting this resolved <3

[Don't feed the beggers]

Dumb question probably, but during this past week (more the last 2-3 days) some people who were certain FT was gone for good have gotten refunds for the money they spent. Now that FT is back up will they be allowed to keep the items (tools, FC etc etc) they were refunded for or will the refund be refunded? not even sure my question makes sense.

[Taz D]

Dumb question probably, but during this past week (more the last 2-3 days) some people who were certain FT was gone for good have gotten refunds for the money they spent. Now that FT is back up will they be allowed to keep the items (tools, FC etc etc) they were refunded for or will the refund be refunded? not even sure my question makes sense.
Hi Don't feed the beggers,
No one has gotten any refunds that I know of and certainly did not get them from Farm Town. They could not get to Support and Support can not refund money. So if they got refunds they were from Facebook since they handle the transactions for purchasing farm cash. If they got a refund of their money then they did not get the farm cash to make any purchases. No one could have bought any tools, FC, or anything etc during the time it was down, because Facebook had blocked the purchase tab as well.

[Don't feed the beggers]

Hi Don't feed the beggers,
No one has gotten any refunds that I know of and certainly did not get them from Farm Town. They could not get to Support and Support can not refund money. So if they got refunds they were from Facebook since they handle the transactions for purchasing farm cash. If they got a refund of their money then they did not get the farm cash to make any purchases. No one could have bought any tools, FC, or anything etc during the time it was down, because Facebook had blocked the purchase tab as well.

ty, was just curious

[BethFB]

I'm going to wait till morning to try to get on my farm as for the time being when I tried about ten minutes ago, all I got is a black screen with the white box and it stops with less than an inch to go before it completes and nothing else happens.
My computer is updated to the newest upgrade and I did clear my cache on farmtown and it is still doing the same thing as it did ten minutes ago.
I'm going to wait til morning to try again and if not, I'll be posting here again.

Beth

[BethFB]

This is what I get when I try to get onto my farm.

2022-10-12 01:01:24.421 INFOCheckpoint-B-000 - Initialized
2022-10-12 01:01:24.433 LOGFT Client Services Inited.
2022-10-12 01:01:24.478 LOGSessionId: 9112001
Browser: unknown: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (X.Org)
GPU-Renderer: ANGLE (X.Org, AMD KAVERI, OpenGL 4.5)
2022-10-12 01:01:27.772 LOGnavigator.mediaDevices support available

It stops with that and I would hit refresh to see if it would advance but it stays put like that.

Beth

[Taz D]

I'm going to wait till morning to try to get on my farm as for the time being when I tried about ten minutes ago, all I got is a black screen with the white box and it stops with less than an inch to go before it completes and nothing else happens.
My computer is updated to the newest upgrade and I did clear my cache on farmtown and it is still doing the same thing as it did ten minutes ago.
I'm going to wait til morning to try again and if not, I'll be posting here again.

Beth
Hi Beth,
Make sure your browser is updated too. That can also cause it not to load.

[BethFB]

The browser is updated to the newest one.

Beth

[Taz D]

The browser is updated to the newest one.

Beth
Hi Beth,
As you are using Linux I am not sure as none of us use that. The only other things I can suggest is try all the suggestions in the first post of this thread as well as the ones in the link there.

[BethFB]

I just logged into foxfire and it works great there and I am in my farm right now.
Chrome not so much.

Beth

[Taz D]

I just logged into foxfire and it works great there and I am in my farm right now.
Chrome not so much.

Beth
Hi Beth,
You might want to try Opera. It seems your computer may be actin g lik e a Mac. I know Linux can be set up to do Windows or Mac OS. The Macs seem to have more problems with Chrome but do not have trouble with Opera which is a Chrome based browser.

[skyrange]

Thanks to Slashkey for all you did to get this back. It will take a few days to get caught up, but I just think of it as "Hurricane Facebook" hit the farms, and now we clean up the mess. Not nearly as devastating as a real-life hurricane. We will recover. Sure, I lost a week, and lots of crops and the value of those, and my facilities are all behind. In a week or two I'll never know the difference. Again, thanks to all that worked to get this back.

[Farmer_Susan]

Hi Valntyn,
It is because so many are on right now. The servers are overloaded.

What a delightful problem to have!!! I'm just so happy it's back! I had about a jillion trains to boost. Not sure how THAT happened, but that was a nice surprise!

Thank you devs and mods!

[Taz D]

What a delightful problem to have!!! I'm just so happy it's back! I had about a jillion trains to boost. Not sure how THAT happened, but that was a nice surprise!

Thank you devs and mods!
Hi Susan,
I guess everyone is unlading and dispatching all their trains and then sending boost requests out.

[CDobber74]

Sincerely, thank you to Raul and the Slashkey team as well as on here the mods (Tiger, marymarcel, Taz, etc) for doing what you could in this tumultuous week. I was very glad to see the game return about 6 hours ago and have done what I could to play a little catch up since.

[AJ85]

hi cant not get in still loading its play up so what i do

[Taz D]

hi cant not get in still loading its play up so what i do
Hi AJ,
I moved your post to the Help & Support thread about loading problems. Please do not post problems in the Suggestion section as that is only for suggesting changes to the game. When you have a problem or question please post it in the Help & Support section.
Make sure your computer and browser are updated.
Also, please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[spoiler1041]

Any idea what this is all about? Won't load tge game.

[Taz D]

Any idea what this is all about? Won't load tge game.
Hi Spoiler,
I moved your post to the thread about loading problems.
I am sorry, but you will have to explain what CSP is. I don't know what those initials are.

[spoiler1041]

Content security policy.

[Taz D]

Content security policy.
Hi Spoiler,

The only thing I can think of for that would be from your browser or your antivirus program. There should be a way to add exceptions to both for the same sites as the ones we have you do for pop ups and cookies.

[spoiler1041]

I can log into wife's farm on same pc and loads fine.

[Taz D]

I can log into wife's farm on same pc and loads fine.
Hi SPoiler,
I just loaded your farms without any problem. Your wife's account would have different settings in your browser. Try a different browser to log into yours and see if the same thing happens.

[Sandie May Angel]

Hi:

I cannot load my farms up on the screen. Please help!

[KnittyGirl]

Hi there,

I can't load my farms. All I see is a grey screen. I tried loading on Firefox and Chrome and the same thing happens on both. Please help me??! It worked earlier today about 4 hours ago on Chrome and now, nothing. Thank you!

[LisaScobee]

Hi there,

I can't load my farms. All I see is a grey screen. I tried loading on Firefox and Chrome and the same thing happens on both. Please help me??! It worked earlier today about 4 hours ago on Chrome and now, nothing. Thank you!

Yep same here. Just started. Does this in both Chrome and Edge

[VondaK]

Can't load game. Just have a gray screen. Can't even clean the cache.
Help, please.

[Clohar]

Yep same here. Just started.


Same thing here just getting grey screen. Lost the link to clear mem cache of the game. Is there somebody to help mee in that matter please. Tks in advance

[Seija]

Mine is doing the same thing. My other game doesn't load, and I'm hearing from other people their unrelated games aren't loading. Tired of fb.

[LisaScobee]

Same thing here just getting grey screen. Lost the link to clear mem cache of the game. Is there somebody to help mee in that matter please. Tks in advance

Clearing memcache didn't work

[Taz D]

Hi All,
We are having the same problem. Not sure what is going on. Please wait and see if it comes back. Could be a link to the servers.

[KnittyGirl]

Thanks Taz!!!

[matrix1272]

I haven't shut down my Farm Town yet, but it's still working and online, I'm afraid to shut it down now, I'm sure I would have the same problem if I did.

[texans]

I try to work factories and all I get is a white screen

[Taz D]

I haven't shut down my Farm Town yet, but it's still working and online, I'm afraid to shut it down now, I'm sure I would have the same problem if I did.
Hi Matrix,
Yes probably. I had shut mine down to check another's farms and then mine didn't come back either.


We have emailed the developers, but from what was said earlier about other games all down to on Facebook it looks like the problem is there.

[max_river]

is there a issue getting on farmtown. i have been trying for over 30 min

[frostbiteagain]

can't get my farm to load. all I get is a gray screen.

[JNelson]

I am unable to load most of my farms all I get a white ish gray screen

update --- other FB games not loading also, problem must be at FB end, guess we'll have to wait it out 'again'

[Allykat]

can't get my farm to load. all I get is a gray screen.

Same with my game. :(

Can't access to get my farm ID.

Will this affect my quests etc? Also won't let me go to the memcache.

[Denise Dianna]

Hi there,

I can't load my farms. All I see is a grey screen. I tried loading on Firefox and Chrome and the same thing happens on both. Please help me??! It worked earlier today about 4 hours ago on Chrome and now, nothing. Thank you!

this is happening to me too. I have a Macbook Pro 2015. Running Monteray 12.6. Latest Chrome - it updated 2 days ago. It was working fine earlier today.

[LisaScobee]

We have emailed the developers, but from what was said earlier about other games all down to on Facebook it looks like the problem is there.

Every other game I try on Facebook is working

[Tom C]

can't get on just getting grey screen

[matrix1272]

Facebook again, great, wouldn't you know it. Guess I will just leave mine open until I go to bed, hopefully it will be back up in the morning.

[sharbu123]

I cannot get on again. Is it down? Others are unable as well. Update please. Thank you, Sharon

[Ellen J Stoudinger]

FT is down tonight. About 20 minutes or so for me now!! GREY SCREEN ONLY by what I gather from fellow farmers. :(

[R & S Wroten Farms]

game can not load just happen I was on it earlier it is happening to other games said to report it. Unbelievable

[alma87]

My game is still not up.

[Taz D]

Hi All,
We are aware the game is not loading. We have contacted the developers, but this looks more like a Facebook problem (nothing to do with the previous deactivation). Please refrain from continually posting in the forums about this as there is nothing we can do until the developers let us know what is going on.

[RosieWolf]

well apparently ALL games as Farmtown and 3D Aquarium, are now offline. Can get the page, but it's blank. no explanation nada. sigh.

[TerriFlynn]

All games are down, not just Farmtown.

[Taz D]

Hi All,
We are aware the game is not loading. We have contacted the developers, but this looks more like a Facebook problem (nothing to do with the previous deactivation).



It appears some if not all games are down on Facebook, so they are having problems. Please be patient as they will have to get it fixed.



Please refrain from continually posting in the forums about this as there is nothing we can do until the developers let us know what is going on.

[rockcandymountain]

I've tried to log in across several browsers and each time it stops at a grey screen.

[alma87]

I keep getting the same screen. I wonder what is going on.

[Taz D]

I've tried to log in across several browsers and each time it stops at a grey screen.
Hi Rockcandymountain,
I moved your post to the thread about loading problems.
Please read the post above yours.

[Taz D]

Hi All,
We are aware the game is not loading. We have contacted the developers, but this looks more like a Facebook problem (nothing to do with the previous deactivation).



It appears some if not all games are down on Facebook, so they are having problems. Please be patient as they will have to get it fixed.



Please refrain from continually posting in the forums about this as there is nothing we can do. We have to wait for Facebook to fix their problem.

[Karlene]

Thank you Taz and all of the other mods for being so kind to keep us informed. As far as I know, you here at the Slashkey Farm Town forum are the only ones who do so. :)

[Mister-T]

Great! We get game access for about 30 hours and then Facebook throws up the "access denied" wall yet again.:confused: Oh well, guess I'll have to watch more TV. I just might learn something interesting, such as hibernation habits of the Asian sloth bear. :D:D

[Posted with tongue firmly in cheek]:p:p

Taking a more serious note, I'll thank the mods and developers for tirelessly working to get the game back up. You all rock and possess incredible patience.

[Taz D]

Great! We get game access for about 30 hours and then Facebook throws up the "access denied" wall yet again.:confused: Oh well, guess I'll have to watch more TV. I just might learn something interesting, such as hibernation habits of the Asian sloth bear. :D:D

[Posted with tongue firmly in cheek]:p:p

Taking a more serious note, I'll thank the mods and developers for tirelessly working to get the game back up. You all rock and possess incredible patience.
Hi Mister-T,
Facebook has not deactivated the game again. Please read the announcement.

[spoiler1041]

That's gonna be a short program considering they don't hibernate. :)

[LisaScobee]

Have the Dev's figured out what's happening yet?

Hi All,
We are aware the game is not loading. We have contacted the developers, but this looks more like a Facebook problem (nothing to do with the previous deactivation).



It appears some if not all games are down on Facebook, so they are having problems. Please be patient as they will have to get it fixed.



Please refrain from continually posting in the forums about this as there is nothing we can do. We have to wait for Facebook to fix their problem.

[Taz D]

Have the Dev's figured out what's happening yet?
Hi LisaScobee,
It is a Facebook problem. Nothing the developers can do about this.

[LisaScobee]

Hi LisaScobee,
It is a Facebook problem. Nothing the developers can do about this.'

I guess my question is, has Facebook told the developers what's going on and how they plan to fix it?

[Taz D]

'

I guess my question is, has Facebook told the developers what's going on and how they plan to fix it?
Hi LisaScobee,
Facebook does not tell anyone anything. It is not just Farm Town that is down. It is a major part of all the games on Facebook that are down.

[flicky]

have tried all the troubleshooting and all worked except the one that should have opened on my default farm this one took me to the same grey screen i get when trying to open

[Taz D]

Hi All,
We are aware the game is not loading. We have contacted the developers, but this looks more like a Facebook problem (nothing to do with the previous deactivation).



It appears some if not all games are down on Facebook, so they are having problems. Please be patient as they will have to get it fixed.



Please refrain from continually posting in the forums about this as there is nothing we can do. We have to wait for Facebook to fix their problem.

[KCJ]

Well, after being able to play on both chrome and opera, suddenly I get just a white screen on both, I checked and do have the most current versions. Any advice?

[Taz D]

Well, after being able to play on both chrome and opera, suddenly I get just a white screen on both, I checked and do have the most current versions. Any advice?
Hi KCJ,
Read the post just above yours or read the announcement at the top of each section of the forums.

[Taz D]

OK all!
We are back!

[KCJ]

Yay! Thanks, taz

[LisaScobee]

OK all!
We are back!

HA! I knew if I made a snack run I'd miss something....Thx Taz!

[dkstelm]

2022-10-13 10:53:33.629 INFOCheckpoint-B-000 - Initialized
2022-10-13 10:53:33.631 LOGFT Client Services Inited.
2022-10-13 10:53:33.660 LOGSessionId: 9130653
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!


Started this morning with this error message???

[Tiger]

2022-10-13 10:53:33.629 INFOCheckpoint-B-000 - Initialized
2022-10-13 10:53:33.631 LOGFT Client Services Inited.
2022-10-13 10:53:33.660 LOGSessionId: 9130653
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!


Started this morning with this error message???

Hi dkstelm,

Have you kept up with the usual things like computer updates, browser updates and clearing? If not please check and make sure that you have done those.

If those are already done, try closing your browser for a few minutes then reopen it.

If you need them, there is more information about Web GL disabling in the first post on page one, here's the link to it:
http://r1.slashkey.com/forum/showthread.php?p=4559554#post4559554

[Mister-T]

Hi Mister-T,
Facebook has not deactivated the game again. Please read the announcement.

My post was meant as a little tongue in cheek humor. :D:D

Yes, I did read the announcement. ;)

All good here.

[MOM GLENDA]

2022-10-13 18:50:39.021 WARNCursors are not specified. Please specify cursors using the unique CursorsDPISelector component or with a field at component.
2022-10-13 18:58:34.632 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:36.992 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:38.504 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:41.012 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0

my farm loaded is what it showed under farm anything i should worry about

[Taz D]

2022-10-13 18:50:39.021 WARNCursors are not specified. Please specify cursors using the unique CursorsDPISelector component or with a field at component.
2022-10-13 18:58:34.632 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:36.992 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:38.504 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:41.012 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0

my farm loaded is what it showed under farm anything i should worry about
Hi Mom Glenda,
I moved your post to the Help & Support thread about loading issues as it is not about the subject of the trhead you posted in.
We can't tell from those what exactly is happening. As you were able to load then it may just have been a temporary connection issue and everything did get loaded.

[sstebbens]

I had to replace my computer. Now I cannot post farms, cannot accept or send gifts. I assume it is something to do with the settings.

[Taz D]

I had to replace my computer. Now I cannot post farms, cannot accept or send gifts. I assume it is something to do with the settings.
Hi Sstubbens,
You need to allow cookies and pop ups in your browser for the game. Instructions are in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Sundos]

2022-10-15 12:21:05.185 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1303461736&platform=facebook&call_sig=54ae6874733373112e6987b5af6f5002&call_sig_time=166583595

but I can still play ?? I think

[Tiger]

2022-10-15 12:21:05.185 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, code: 0, https://w20.slashkey.com/facebook/farm/ajax.php?uid=1303461736&platform=facebook&call_sig=54ae6874733373112e6987b5af6f5002&call_sig_time=166583595

but I can still play ?? I think

Hi Sundos,

If you can still play then it may just be a temporary internet issue.

[Sundos]

but I just got hired AMAZINGLY at the marketplace and spent roughly 30 minutes harvesting and chopping trees, flowers, crops harvesting and plowing, and fishing for them AND MY FARMPASS NEEDS RECEIVED NO CREDIT WHATSOEVER for this time :(
please look into it if you can , thanks!

[marymarcel]

but I just got hired AMAZINGLY at the marketplace and spent roughly 30 minutes harvesting and chopping trees, flowers, crops harvesting and plowing, and fishing for them AND MY FARMPASS NEEDS RECEIVED NO CREDIT WHATSOEVER for this time :(
please look into it if you can , thanks!

Hi Sundos :)

Your season goal is for being hired at marketplace and earn 38,910.352 coins.
The jobs you were hired for you earned 17.652.264 coins so you need to be hired for more jobs to complete the amount of coins required.

The other season goals for harvesting crops and flowers and chopping trees, you need to do them in your own farms, a superneighbor farms or hired by one of your friends/neighbors.

[piscesfem]

2022-10-13 18:50:39.021 WARNCursors are not specified. Please specify cursors using the unique CursorsDPISelector component or with a field at component.
2022-10-13 18:58:34.632 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:36.992 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:38.504 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-10-13 18:58:41.012 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0

my farm loaded is what it showed under farm anything i should worry about

I get this every so often, but it doesn't appear to cause any issues, and always updates itself :)

[texans]

game is having trouble loading...counter goes up to 10 each farm

[marymarcel]

game is having trouble loading...counter goes up to 10 each farm

Hi texans :)

I loaded your farm without problems and also visit some farms and they loaded fast.

Please be sure your browser is up to date and also check if you have any pending update for Windows or Mac in case you use it.

Close your browser and restart your computer and see if the problem continues.

[sstebbens]

I have had to replace my computer. Now running Windows 11. I have enabled all cookies on Chrome but I cannot accept gifts, post my farms or see names of neighbors sending gifts or when they post their farms. What else do I need to do?

[marymarcel]

I have had to replace my computer. Now running Windows 11. I have enabled all cookies on Chrome but I cannot accept gifts, post my farms or see names of neighbors sending gifts or when they post their farms. What else do I need to do?

I sstebbens :)

You were answered in the post just above your last one:
http://r1.slashkey.com/forum/showthread.php?p=6513570#post6513570

[sstebbens]

https://apps.facebook.com/farmtown/play/?farm_id=100000350971125&farm_ix=0

This is the link to my farm 1 of the farms that I am having issues with

[marymarcel]

https://apps.facebook.com/farmtown/play/?farm_id=100000350971125&farm_ix=0

This is the link to my farm 1 of the farms that I am having issues with

Hi sstebbens :)

Your post has been answered in the following link:
http://r1.slashkey.com/forum/showthread.php?p=6513570#post6513570

Also, I have sent you a private message and left an ingame message in your farms.

We will move this post to the thread where all your other posts were moved shortly.

[Punnybone]

Hey!

How do I unblock the Farmtown app on Facebook? They've changed their layout or set-up or something, so that I can't get to the "Blocked List" the way they say to get to it, so I can no longer unblock Farmtown the way they say to. So, what's the way to do it now? TIA

[Punnybone]

Is there a way to play(this version of) Farmtown that doesn't involve Facebook? I have several friends who'd like to play, or at least check it out, but they're not on Facebook, and aren't interested in signing up, even just for Farmtown. TIA

[marymarcel]

Hey!

How do I unblock the Farmtown app on Facebook? They've changed their layout or set-up or something, so that I can't get to the "Blocked List" the way they say to get to it, so I can no longer unblock Farmtown the way they say to. So, what's the way to do it now? TIA

Is there a way to play(this version of) Farmtown that doesn't involve Facebook? I have several friends who'd like to play, or at least check it out, but they're not on Facebook, and aren't interested in signing up, even just for Farmtown. TIA

Hi Punnybone :)

Your posts were moved to the thread for your problem.

At this moment the only way to play the game is through Facebook.

We know Facebook changed the way to unblock apps. as you dont get a list for the blocked apps.
When you click in your facebook profile picture in the upper right corner, then click in Settings.
Then click in Apps and websites on the left column.

You will see a list of apps.
Scroll down, you should get "View removed apps and websites" in blue letters.
Click there and see if you can see Farm Town.

After unblocked the game, then it could take a while for Facebook to add it back. It could be some hours or a few days.

To check if the game was added back, go to your facebook home page and click in Games in the left column.
Then click in Web games and use the search box. Type Farm Town and once is added back you will see it and the blue button Play Now.

[Punnybone]

Hi Punnybone :)

You will see a list of apps.
Scroll down, you should get "View removed apps and websites" in blue letters.
Click there and see if you can see Farm Town.

After unblocked the game, then it could take a while for Facebook to add it back. It could be some hours or a few days.



Hi. Thanks for your detailed reply. I was able to get as far as being able to see Farm Town in the "Removed Apps and Websites" page. But there was nothing there about unblocking it, just info on how to contact them if I wanted to be sure they'd deleted all my info.

So, how do I unblock Farm Town, since there's nothing to click on there, no instructions, nothing about unblocking?

Thanks again.
Jeff

[Tiger]

Hi. Thanks for your detailed reply. I was able to get as far as being able to see Farm Town in the "Removed Apps and Websites" page. But there was nothing there about unblocking it, just info on how to contact them if I wanted to be sure they'd deleted all my info.

So, how do I unblock Farm Town, since there's nothing to click on there, no instructions, nothing about unblocking?

Thanks again.
Jeff

Hi Jeff,

marymarcel isn't available at the moment,

Have you tried clicking on the Play Farm Town button at the top of the forum?

If that hasn't worked either, try clicking on this link which will take you to Facebooks games activity:
https://www.facebook.com/games/activity

Then top right you should see a search box.
Type in Farm Town
When you see the Farm Town logo with a pig on it, click on it and you should see Play Now
If you click on that, it should take you to the game.

[Punnybone]

Hi Jeff,

marymarcel isn't available at the moment,

Have you tried clicking on the Play Farm Town button at the top of the forum?

If that hasn't worked either, try clicking on this link which will take you to Facebooks games activity:
https://www.facebook.com/games/activity

Then top right you should see a search box.
Type in Farm Town
When you see the Farm Town logo with a pig on it, click on it and you should see Play Now
If you click on that, it should take you to the game.

Hi Tiger!

Because I blocked farmtown, clicking on the "play game" link at the top of the page takes me to a page that says This Page Isn't Available. And, since I have it blocked, it also doesn't show up in the search feature; there's no pig icon anywhere to be seen. Basically, until I manage to get it unblocked, my facebook account is going to act like FarmTown doesn't exist.

Any suggestions?

Thanks in advance,

Jeff.

[RoseArienh]

I hope it's okay to jump in with this, but I helped someone solve this problem recently. On your Facebook settings, left hand side, choose Blocking. On the right, scroll down a bit to Block Apps. Click Edit, then click the + Add to blocked list. Type Farm (that's enough). Farm Town should show up with an option to unblock.

The person that I helped got access fairly quickly.

[Tiger]

I hope it's okay to jump in with this, but I helped someone solve this problem recently. On your Facebook settings, left hand side, choose Blocking. On the right, scroll down a bit to Block Apps. Click Edit, then click the + Add to blocked list. Type Farm (that's enough). Farm Town should show up with an option to unblock.

The person that I helped got access fairly quickly.

Hi RoseArienh,

Although that is pretty much the instructions Facebook shows to everyone I'm afraid that it's not always the case. Some users won't find the app by searching for it or they don't have an Unblock option, which is why you will sometimes see us suggest other methods to try to unblock the game.

[RoseArienh]

Hi RoseArienh,

Although that is pretty much the instructions Facebook shows to everyone I'm afraid that it's not always the case. Some users won't find the app by searching for it or they don't have an Unblock option, which is why you will sometimes see us suggest other methods to try to unblock the game.

Thanks, Tiger, that's good to know. I do recommend coming here for the best help, but some people find the forum concept unattractive. Me, I love it here. ;)

[Tiger]

Hi Tiger!

Because I blocked farmtown, clicking on the "play game" link at the top of the page takes me to a page that says This Page Isn't Available. And, since I have it blocked, it also doesn't show up in the search feature; there's no pig icon anywhere to be seen. Basically, until I manage to get it unblocked, my facebook account is going to act like FarmTown doesn't exist.

Any suggestions?

Thanks in advance,

Jeff.

Hi Jefff,

Sorry for the delay in a response, we are fully aware that you blocked the game, we were looking for any more alternative methods to unblock.

We are also aware that sometimes the Facebook instructions to unblock and the alternative method we gave you don't always work for everyone. It seems that Facebook don't always show the exact same methods to unblock to every user on Facebook. That is all under Facebooks control. You could report to Facebook that their instructions aren't working for you and then check again in a few days and see if they start working.

Do you recall which method you used to block the game?

Could you have clicked on a Farm Town post in News Feed and blocked it that way?
If you are not seeing any Farm Town posts from friends in New Feed it might be worth seeing if you can check your New Feed Settings and click on Reconnect and see if Farm Town will show up there, it might not though.

Could you have blocked it from a mobile? If you blocked it using a mobile check if the unblock instructions on a mobile will work. If it does unblock there, log out of Facebook on your computer, do the usual updating browser and clearing if you have not done them recently, then log back in on the computer and see if you can then find and load the game.

If neither of those are possible, then it may be that you need to contact Facebook to et them know their own instructions aren't working for you and ten try again another time to see if they correct the problem.

[Punnybone]

Hi, Tiger.

I'm not completely sure how I blocked it, I'm sure that when I did, I wasn't even aware that the way I did it wasn't the only way to do it. I know I did it from my PC, not my phone, and everything seemed very linear and intuitive when I did it. I've actually blocked and unblocked it several times, when it got too addictive, and when I wanted to try again, lol.

It's just that at some time when I had it blocked, facebook changed their layout and didn't update their unblock instructions to match it. That was, unfortunately, several months ago.

At the risk of sounding like a total dweeb, how do I check the settings of my newsfeed specifically? And how do I contact Facebook? I've scanned and searched a few of the pages I've used to attempt unblocking, and there often isn't anywhere to click to contact them.

Thanks again!

[Tiger]

Hi, Tiger.

I'm not completely sure how I blocked it, I'm sure that when I did, I wasn't even aware that the way I did it wasn't the only way to do it. I know I did it from my PC, not my phone, and everything seemed very linear and intuitive when I did it. I've actually blocked and unblocked it several times, when it got too addictive, and when I wanted to try again, lol.

It's just that at some time when I had it blocked, facebook changed their layout and didn't update their unblock instructions to match it. That was, unfortunately, several months ago.

At the risk of sounding like a total dweeb, how do I check the settings of my newsfeed specifically? And how do I contact Facebook? I've scanned and searched a few of the pages I've used to attempt unblocking, and there often isn't anywhere to click to contact them.

Thanks again!

Hi Punnybone,

Well I can't help with your memory or whatever Facebook decides to change on their platform LOL. If when you were changed to the new layout, you think that you might have tried adding any kind of extension or app to your browser to either try and revert the FB look to the older version or hide things like FB ads, it may be worth disabling it to make sure that's not causing any problems.

You may have different methods to what I can see to check News Feed etc, so here's what I have:

To check News Feed settings for blocked posts/pages people etc:
Click on your mini profile icon top right of Facebook
Click on Settings & Privacy
Click on Feed
Click on Reconnect
In the search box at the top type in Farm Town and see if it shows you anything Farm Town related it. If it does click on the little black icon with a plus sign on it next to that item to add it back to News Feed. Then it's a waiting game for them to show up.


To see the instructions Facebook will be showing you to unblock a game try this:
Click on this link and it should take you to Facebooks Help Centre https://www.facebook.com/help/?ref=contextual
OR
Click on your mini profile icon top right of Facebook
Click on Help & Support
Click on Help Centre
In the search box type in Block or unblock an app or game on Facebook and it should show you that subject which you then click on to see the instructions.
When you see those instructions, if those are the ones you tried initially that didn't work, you should also see a popup that asks you Was this Helpful?
Click on NO and it lets you select the option The solution doesn't work
Then a box will open, it's limited to 500 characters, where you can type your response and then Submit it.

We can see you also like to reinstall the game and have done that quite a few times, so just a word of warning about that. Facebook can recycle your game ID when you do that, which means that in some cases you could lose your farms and have to start over. FB do not list any criteria for when or how often they might chose to do this, it is at their discretion. If this happens, there is no way to return them to you as would then have a new game ID and the old game ID can't be transferred back to you.

[bgalore20]

My game isn't loading. I've cleared cache, history, the webgl is working. This has been happening the last 3 days. Eventually after 2-3 hours of trying and refreshing (wasting my precious time I get in. I can't attach the picture I took. Here is what it says: 2022-10-18 14:53:56.545 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-10-18 14:53:56.548 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build399.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-10-18 14:53:56.550 ERRORfalling back to ArrayBuffer instantiation
2022-10-18 15:09:40.678 LOGboth async and sync fetching of the wasm failed
2022-10-18 15:09:40.681 ERRORboth async and sync fetching of the wasm failed
2022-10-18 15:09:40.685 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object. Then I get the An embedded page at l1.shashkey says BOX... Abort, :mad::mad: USER ID number is: 1787291526 Build No: 399

[marymarcel]

My game isn't loading. I've cleared cache, history, the webgl is working. This has been happening the last 3 days. Eventually after 2-3 hours of trying and refreshing (wasting my precious time I get in. I can't attach the picture I took. Here is what it says: 2022-10-18 14:53:56.545 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-10-18 14:53:56.548 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build399.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-10-18 14:53:56.550 ERRORfalling back to ArrayBuffer instantiation
2022-10-18 15:09:40.678 LOGboth async and sync fetching of the wasm failed
2022-10-18 15:09:40.681 ERRORboth async and sync fetching of the wasm failed
2022-10-18 15:09:40.685 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object. Then I get the An embedded page at l1.shashkey says BOX... Abort, :mad::mad: USER ID number is: 1787291526 Build No: 399

Hi bgalore :)

I saw that you have cleared your memcache.

Please be sure your browser is up to date. Also, check if you have any pending update for Windows or Mac in case you use it.

If you have another updated browser in your computer, please try it and see if you get the same problems.

I hid all Show...... options in your preferences, the wrech to help with loading the game.

If nothing works for you, then clear your browser cache but take in mind that after the clearing the game will load very slowly as all graphics have to be loaded again.
If you need instructions on how to clear your browser cache please visit:
http://r1.slashkey.com/forum/showthread.php?t=421890

You have more suggestions in the first post, first page (http://r1.slashkey.com/forum/showthread.php?t=352666) of this thread.

[Punnybone]

Hi Punnybone,

To check News Feed settings for blocked posts/pages people etc:
Click on your mini profile icon top right of Facebook
Click on Settings & Privacy
Click on Feed
Click on Reconnect
In the search box at the top type in Farm Town and see if it shows you anything Farm Town related it. If it does click on the little black icon with a plus sign on it next to that item to add it back to News Feed. Then it's a waiting game for them to show up.


To see the instructions Facebook will be showing you to unblock a game try this:
Click on this link and it should take you to Facebooks Help Centre https://www.facebook.com/help/?ref=contextual
OR
Click on your mini profile icon top right of Facebook
Click on Help & Support
Click on Help Centre
In the search box type in Block or unblock an app or game on Facebook and it should show you that subject which you then click on to see the instructions.
When you see those instructions, if those are the ones you tried initially that didn't work, you should also see a popup that asks you Was this Helpful?
Click on NO and it lets you select the option The solution doesn't work
Then a box will open, it's limited to 500 characters, where you can type your response and then Submit it.



I tried the newsfeed settings instructions, but it didn't show me anything Farmtown related. So, I moved onto the help center instructions.

Unfortunately, that's where they've changed things and not updated their instructions accordingly. I never got to see the list of blocked apps and games they told me I'd see if I followed their instructions, nor was there anywhere to click on unblock by "Farm Town". So I told them that in my response. No, Didn't work, and about 100 characters. Of course, it says right there that you're providing feedback and WON'T get a response, so I'm not sure where that leaves me. I suspect that, unless and until they finally decide to change their instructions to match the other changes they've made, I'm SOL.

[rodkay1@bigpond.com]

2022-10-19 11:41:27.393 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-10-19 11:41:28.392 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-10-19 11:41:29.392 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-10-19 11:41:30.392 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it. NOT SURE WHAT THIS MEANS

[Tiger]

2022-10-19 11:41:27.393 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-10-19 11:41:28.392 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-10-19 11:41:29.392 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-10-19 11:41:30.392 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it. NOT SURE WHAT THIS MEANS

Hi rodkay1,

What was it that you were doing when that error appeared?

Please check that your browser is still showing up to date, close it for a few minutes, reopen it, reload the game and see if the error returns.
If it does, please let us know what you were doing when it appears in the FT console and on which farm.

[abilliot]

When I click on the play button, my farms don't load. I can still send and receive gifts. Just can't get on my farms.