HTML5/WebGL: Game Not loading or frequent crashes

[Star Play]

Good Morning

For the last few days I can't access the game at all. Please let me know what is wrong.

[Tiger]

Good Morning

For the last few days I can't access the game at all. Please let me know what is wrong.

Hi Star Play,

I'm not having any problems loading your farms.
Please describe what are you seeing when you try to load the game.

Have you added and enabled any browser extensions to your browser? If you have have you tried disabling them?
Is this happening in all the browsers that you have tried?
Are there any errors showing in the FT console beneath your game screen? If they are please copy that information so we know which one it is.

Please check for any computer and browser updates and do any showing. Then clear the browser caches/history, close the browser and try loading the game again. There is more that you can check for listed in the first post on page one of this thread:
http://r1.slashkey.com/forum/showthread.php?t=650270

[Star Play]

I have done everything. As soon as I click play the game freeze and does not load at all. 3 days ago it worked well. I use Linux Mint

[Tiger]

I have done everything. As soon as I click play the game freeze and does not load at all. 3 days ago it worked well. I use Linux Mint

Hi Star Play,

I'm sorry but we are not familiar with Linux Mint.
Does your computer match or exceed the technical requirements listed in the first post on page one?

Did you make any alterations to your farms to increase what was on them since you last loaded the game? Could you have added any animals to your farms that are not in buildings?

I have turned off your show crops setting so you have less to load. Try loading one of your smaller farms and see if that will load. If it will you can change that one or one of the smaller ones to default for now while you figure out which of your farms won't load for you. Here's the link to one of the smaller farms you have:
https://apps.facebook.com/farmtown/play/?farm_id=112567893800780&farm_ix=26

If you can get that farm to load, as you are having difficulty loading, please add a check mark to Freeze Animals in your game preferences, click the green check mark to save the setting. Farms that have animals loose on them those can cause a drain on resources so keeping them static can help.

If that doesn't help either, I suggest you go to the Linux support page and see if there is help or information for you there related to playing to web games.

You can contact the support team (http://apps.facebook.com/farmtown/settings2/support/) about this if you wish and see if they can suggest anything else, but at this time I'm not seeing any problems with your game that should be causing any problems..

[VondaK]

Just got this again. FT booted me out then this:
2021-12-13 17:44:26.683 INFOCheckpoint-B-000 - Initialized
2021-12-13 17:44:26.684 LOGFT Client Services Inited.
2021-12-13 17:44:26.707 LOGSessionId: 11131044
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36 Edg/96.0.1054.53
WebGL Supported, but DISABLED ------------------- ERROR!

[marymarcel]

Just got this again. FT booted me out then this:
2021-12-13 17:44:26.683 INFOCheckpoint-B-000 - Initialized
2021-12-13 17:44:26.684 LOGFT Client Services Inited.
2021-12-13 17:44:26.707 LOGSessionId: 11131044
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.93 Safari/537.36 Edg/96.0.1054.53
WebGL Supported, but DISABLED ------------------- ERROR!

Hi Vondak :)

I moved your post to the HTML thread.

This usually happens when your browser encounters and error and "thinks" WebGL is disabled. Most of the times you get this error after working heavily worked farms, specially with water items.

Try closing your browser for a few minutes and then reopen it. If that doesnt fix the problem, then restart your computer.

If nothing works for you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

[skouse]

my ID 1034796125

I am constantly off line /// I get the message Click the green tab etc ...

I close everything / restart my laptop /

same thing .... over and over and over .....

[Taz D]

my ID 1034796125

I am constantly off line /// I get the message Click the green tab etc ...

I close everything / restart my laptop /

same thing .... over and over and over .....
Hi Skouse,
I moved your post to the HTML/WebGL subject thread about loading issues.


Do you have other things running in your browser or in the background? Any extensions/plugins you have added recently?

I get the same thing when I am on a wifi connection and a lot of other people are also on the same connection. If your internet speed is slow that can also interrupt the connection to the server. Between you and the servers there are many internet links that your data goes through toget first to the Facebook App server and then more links to get on to the Farm Town servers. Any one of those links having problems can cause this to happen. Unfortunately we have no way to check those or fix them.

[lindsay63]

Hi I have got a new computer running windows 11.
I am using google Chrome and when I went to my requests there was no Accept all or Exchange all . I exchanged and accepted one by one but when I went to gift back it froze and then when I refreshed I needed to start all over again accept/ exchange. also on wall facilities and other requests it shows someone and not the neighbours name

Can you help pleas
kind regards
Lindsay:confused:

[Taz D]

Hi I have got a new computer running windows 11.
I am using google Chrome and when I went to my requests there was no Accept all or Exchange all . I exchanged and accepted one by one but when I went to gift back it froze and then when I refreshed I needed to start all over again accept/ exchange. also on wall facilities and other requests it shows someone and not the neighbours name

Can you help pleas
kind regards
Lindsay:confused:
Hi Lindsay,
I moved your post to the HTML/WebGL thread about freezing up.
Please make sure you have cookies and pop ups allowed in your browser by the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
Be sure to close and reopen your browser after allowing those.


ALso try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


If you see the same gifts again they are probably stuck. This is a random problem that happens sometimes. It is a case of the data not transferring from Facebook to Farm Town as the gift processing is done through Facebook.

You can check the following link and see if your gifts are there Facebook Games Activity (https://www.facebook.com/games/activity)

If they are you can try deleting them through there and see if they will be removed in your My Requests. Please visit the following link to know how to work through the Activity page and also what to expect in case you have already accepted those gifts.
http://r1.slashkey.com/forum/showthr...50#post6364950 (http://r1.slashkey.com/forum/showthread.php?p=6364950#post6364950)

[Deva_CED]

The error I am getting on the black screen, without the square spinning, is
An embedded page at l1.slashkey.com says
your browser does not support graphics API "WebGL.2" which is required for this content

I had previously been able to resume playing by closing the browser, restarting my PC and restarting my browser.
Unfortunately, this has not helped this afternoon.

My user id is 1482794697

Thanks.
Celeste

[Taz D]

The error I am getting on the black screen, without the square spinning, is
An embedded page at l1.slashkey.com says
your browser does not support graphics API "WebGL.2" which is required for this content

I had previously been able to resume playing by closing the browser, restarting my PC and restarting my browser.
Unfortunately, this has not helped this afternoon.

My user id is 1482794697

Thanks.
Celeste
Hi Celeste,
I moved your post to the thread about loading problems.
Please try clearing your browser cache, close the browser and then reopen. Instructions on how to do that are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

[kevat508]

Hi Taz I have the same problems as Celeste.
Done everything tried different browser.
No Joy
Thats what happens when you go to see new releases.

[Deva_CED]

I made sure Chrome was the latest version, cleared browser data, and reopened.
No change, the same error is displayed.
This is in the FT console:
2021-12-23 23:34:21.099 INFOCheckpoint-B-000 - Initialized
2021-12-23 23:34:21.100 LOGFT Client Services Inited.
2021-12-23 23:34:21.114 LOGSessionId: 11231834
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0, igdumd64.dll-9.17.10.4459)

[Michelle Canning]

I am having same problems as Deva-CED above. Already cleared history updated browser and mencached. tried on 2 browsers Farm number 100000077718289

[Taz D]

Hi Taz I have the same problems as Celeste.
Done everything tried different browser.
No Joy
Thats what happens when you go to see new releases.
Hi Kevat,
Done everything does not tell us what you have done. Is your browser and OS up dated?
Have you tried shutting down and restarting your computer?

[Taz D]

I made sure Chrome was the latest version, cleared browser data, and reopened.
No change, the same error is displayed.
This is in the FT console:
2021-12-23 23:34:21.099 INFOCheckpoint-B-000 - Initialized
2021-12-23 23:34:21.100 LOGFT Client Services Inited.
2021-12-23 23:34:21.114 LOGSessionId: 11231834
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0, igdumd64.dll-9.17.10.4459)
Hi Celeste,
Your Chrome is up to date, but it should be WebGL 2.0 supported. That may be the problem. Not sure though how to correct it. You might try a different browser and see if it will work.

[Taz D]

I am having same problems as Deva-CED above. Already cleared history updated browser and mencached. tried on 2 browsers Farm number 100000077718289
Hi Michelle,
Please copy and post the first 10 lines of the FT Console here so we can see what your set up is.

[supertrucker]

yesterday, i could farm from either firefox or chrome, with no issues. today, neither browser supports an API called 'WebGL 2', and neither one seems to know what it is, or where i am supposed to get it from. everything worked yesterday, firefox is up to date, so is chrome (as far as i know)... i'm still running Windows 7 Home Premium, SP 2 (i don't think this is a 'windows' issue, a 'chrome' issue, or a 'firefox' issue - other games work just fine...) what am i missing?

[rodneycs]

yesterday, i could farm from either firefox or chrome, with no issues. today, neither browser supports an API called 'WebGL 2', and neither one seems to know what it is, or where i am supposed to get it from. everything worked yesterday, firefox is up to date, so is chrome (as far as i know)... i'm still running Windows 7 Home Premium, SP 2 (i don't think this is a 'windows' issue, a 'chrome' issue, or a 'firefox' issue - other games work just fine...) what am i missing?. Ft was working fine an hour ago but now will not load at all. Says I do not have Web GL2

Clearly the developers have done something which means we cannot get on to FT anymore.

Rodney

[BillyConnolly]

Your browser does not support graphics API "WebGL 2" which is required for this content.

[Deva_CED]

Rebooted and cleared history, and ran memcache cleaner.
I did search on enabling WebGL2.0, but didn't find anything I could use.
I did try Edge, and got the same error.

[lynnetimpeiro@msn.com]

I was on this morning and everything was fine. I just went to go into farms and got this message that says "An embedded page at 11.slashkey says Your browser does not support graphics API "WebGL 2" which is required for this content." Guess I'm not alone with this but it is Christmastime after all. I am using Chrome and have been forever. Help please. BTW, Merry Christmas and Happy New Year to everyone!!

[rodneycs]

. Ft was working fine an hour ago but now will not load at all. Says I do not have Web GL2

Clearly the developers have done something which means we cannot get on to FT anymore.

Rodney

I have redownloaded Chrome but still get the message that Web GL2 is not enabled.

[Winterwolf]

It seems I have the same problem. I was working FT fine earlier not I get a flag saying my browser does not support WEBGL. I went through the directions and WEBGL 1 is enabled but I do not have a clue how to enable WEBGL 2 I am using WINDOWS 7 and Chrome and have been forever.
What changed and how do I fix it?

[rodneycs]

I have redownloaded Chrome but still get the message that Web GL2 is not enabled.

I have downloaded Firefox and FT is working on there where it isn't on Chrome.

[Taz D]

Hi All,
We are aware there seems to be a problem with the WebGL 2.0 not enabling mainly in Chrome. We are sending this to the developers to check this. Please be patient until they have a chance to check this out.

[VondaK]

Not happy. Can't get into FT. Keep getting this error message: Your browser does not support graphics API "WebGL 2" which is required for this content.
I was in several times today. I have WebGL 1 which has always worked until now. Using Edge and it is up to date.
Went through most of the Unity WebGL tests. Farm loaded fine. So it's the imbedded SlashKey page.
Getting tired of the errors.

[PestoFarmer]

Just downloaded Firefox and getting the same "browser does not support..." message that I was getting on Chrome.

[tlenglish]

I was getting the same error message, using a Mac and safari. I enabled the develop and the error message went away but now it will load (black screen) to almost to the very end the just stop. It was working fine this AM...UGH

[Taz D]

Just downloaded Firefox and getting the same "browser does not support..." message that I was getting on Chrome.
Hi PestoFarmer,
Please try the steps in the first post of this thread and see if it shows in the test there. There is a link in that post for instructions on how to enable WebGL in both Firefox and in Chrome. Please try those.

ALso be sure you have cookies and pop ups alloed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Karin Venables]

1181440638

my game is crashing with webgl 2 enabled or disabled.

[Taz D]

1181440638

my game is crashing with webgl 2 enabled or disabled.
HI Karin,
I moved your post to the subject thread about crashing.
Please explain what you were doing when it crashed. Is it crashing when you try again to do the same thing?


This usually happens when your browser encouters an error and "thinks" WebGL is disable.
Many times this happens while working heavily worked farms.

You need to close your browser for a few minutes and then reopen and check if that is fixed.
If not then you can restart your computer.

If nothing worked for you, then clear your browser cache. The first time you load the game after the clearing, the game will load slowly as all graphics have to be loaded again.
You have instructions on how to clear your browser cache in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890


Also you can try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[Taz D]

Hi All,
We are aware there seems to be a problem with the WebGL 2.0 not enabling mainly in Chrome. We are sending this to the developers to check this. Please be patient until they have a chance to check this out.

[PestoFarmer]

Taz - I did a resync in Chrome and that got the WebGL 2.0 running. THANK YOU. Game is running choppy but at least it's running.

[joshjoys16]

I am using a new laptop and FT has been working fine all along until this morning! So I don't think it has anything to do with any version to be updated ...I will just wait it out and see whether it will load later on in the day!

[phsl]

1473948498 I have always been able to load and play with WebGL 1 until just now. I bet this message even after I have done the memcache and restarted my laptop. Your browser does not support graphics API "WebGL 2" which is required for this content. Why isn't it converting to webGL 1 like it used to?

[Taz D]

We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.

[Sayso]

Sayso, Can you help me with this problem? I us Opera for my browser. I get this message when I try to get to my farm. It just started this today. If you can I would appreciate and help I can get.

Your browser does not support graphics API "WebGL 2" which is required for this content.

[Taz D]

Sayso, Can you help me with this problem? I us Opera for my browser. I get this message when I try to get to my farm. It just started this today. If you can I would appreciate and help I can get.

Your browser does not support graphics API "WebGL 2" which is required for this content.
Hi Sayso,
I moved your post to the subject thread about loading problems.
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.

[tuthfairy]

I can not load my farms to play, I keep getting this message, Your browser does not support graphics API "WebGL2" which is required for this content. It just started doing this tonight. I have not had any issues before this. I have the flash disabled, I use chrome and I had the latest update. Any suggestions?

[Taz D]

I can not load my farms to play, I keep getting this message, Your browser does not support graphics API "WebGL2" which is required for this content. It just started doing this tonight. I have not had any issues before this. I have the flash disabled, I use chrome and I had the latest update. Any suggestions?
Hi tuthfairy,
I moved your post to the subject thread about loading problems.
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.

[WyoSugar]

I worked farmtown without any problems this morning. I can not get in tonight. I'm getting the same message as everyone else ... WebGL 2.0 not working.

Thanks

[dnldfrench]

My Browser does not support WebGl......:mad:

1356430167

[jenny57brown@gmail.com]

Good morning all can you help ? Your browser does not support graphics API "WebGL 2" which is required for this content. this keeps coming up and I don't know what to do.

[Taz D]

My Browser does not support WebGl......:mad:

1356430167
Hi dnldfrench,
I moved your post to the subject thread about loading problems.
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.
The problem is those using WebGL1.0 and the game only allowing WebGL 2.0. The developers are working on this issue

[Taz D]

Good morning all can you help ? Your browser does not support graphics API "WebGL 2" which is required for this content. you help ? this keeps coming up and I don't know what to do.
Hi Jenny,
We are aware that there appears to be a problem with loading the game with mostly Chrome and not supporting WebGL 2.0. We have sent this to the developers to find out what is going on. Please be patient until they can check this out and figure out the problem.
The problem is those using WebGL1.0 and the game only allowing WebGL 2.0. The developers are working on this issue.

[elias466]

Hi, I have a problem
I bought farm cash and when the transaction was completed I received a message::confused:
A page embedded at: 1slashkey.com reads:
Your browser does not support graphics API "WebGL 2" which is required for this content.
And I am no longer able to play .. I am blocked:( and the cash farms that I bought I cannot see them ???:(
Please help me !!::)
ID number (109525126112385) -
Monick

[Susan Canning]

Just to say I have eventually got in using Fire Fox

[Tiger]

The new version of the game released last night required a new version of Unity as well, the platform that is used to create the game.

We have discovered that the new Unity version is having issues with WebGL 1.0, so players that have computers and browsers without WebGL 2.0 support are not currently able to load the game.

We are currently researching this issue and figuring out how we can enable support for WebGL 1.0 again.

[clydester123]

Your browser does not support graphics API "WebGL 2" which is required for this content.

[Tiger]

Your browser does not support graphics API "WebGL 2" which is required for this content.

Hi clydester123,

I have moved your post to the thread about issues with WebGL. Please see this post, the developers are working on the problem:
http://r1.slashkey.com/forum/showthread.php?t=650270

[Sharon A]

When I go to Farm Town I get a message stating Embedded page at 11.slashkey.com. Your browser does not support graphic AP1 "WebGL2" which is required for this content.

I get this same message for Firefox and Edge. Please tell me how to fix this problem.

[Taz D]

When I go to Farm Town I get a message stating Embedded page at 11.slashkey.com. Your browser does not support graphic AP1 "WebGL2" which is required for this content.

I get this same message for Firefox and Edge. Please tell me how to fix this problem.
Hi Sharon,
I have moved your post to the thread about loading problems. Please read this post above yours:
http://www.slashkey.com/forum/showpost.php?p=6476122&postcount=4552

[joshjoys16]

2021-12-24 15:54:15.742 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build287.data.gz

The above is the message I receive when it failed to load the farm.

What to do?

[Taz D]

2021-12-24 15:54:15.742 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build287.data.gz

The above is the message I receive when it failed to load the farm.

What to do?
Hi Joshjoy,
Please read this post:
http://www.slashkey.com/forum/showpo...postcount=4552 (http://www.slashkey.com/forum/showpost.php?p=6476122&postcount=4552)

[Sharon A]

Everything worked through steps 7. Graphics Features Status showed WebGL2 unavailable.

[Taz D]

Everything worked through steps 7. Graphics Features Status showed WebGL2 unavailable.
Hi Sharon,
Please read this post:
http://www.slashkey.com/forum/showpo...postcount=4552 (http://www.slashkey.com/forum/showpost.php?p=6476122&postcount=4552)

[Sayso]

Sayso, USER ID number ( 721938372 ) Have they figured out why the browser does not support graphics API "WebGL 2" ? Is there any browser that will work?

[marymarcel]

Sayso, USER ID number ( 721938372 ) Have they figured out why the browser does not support graphics API "WebGL 2" ? Is there any browser that will work?

Hi Sayso :)

Developers are working on that problem. Please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1

[Sayso]

Thank you. Have you heard anymore? Is there anything more from yesterday. I realize the next to days are holidays. I just spend a lot of time playing Farm Town.

[marymarcel]

Thank you. Have you heard anymore? Is there anything more from yesterday. I realize the next to days are holidays. I just spend a lot of time playing Farm Town.


We only know they are working on this problem since the release, they will probably update the Migration thread (http://r1.slashkey.com/forum/showthread.php?t=650134) as soon as they get more information.

[Helen Yahn]

Can not get on farmtown today. Have tried all the browsers that you recommend. nothing works

[marymarcel]

Can not get on farmtown today. Have tried all the browsers that you recommend. nothing works

Hi Helen Yahn :)

We are aware of this problem. Please read the following information:
http://r1.slashkey.com/forum/announcement.php?f=1

[Sayso]

Thank you!

[body slammer]

Error message states..."An Abnormal situation has occurred: the Playerloop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."

Please advise and thank you,

John

[Taz D]

Error message states..."An Abnormal situation has occurred: the Playerloop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."

Please advise and thank you,

John
Hi John,
Just as it says, please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[jnunya]

did they change something in the last couple days ? Thursday I could play the game and then Friday morning I could not.

Thank you

[Taz D]

did they change something in the last couple days ? Thursday I could play the game and then Friday morning I could not.

Thank you
Hi Jnunya,
I moved your post to the subjecct thread about loading problems.
Please read the announcement in the following link:
http://www.slashkey.com/forum/announcement.php?f=9

[skyrange]

I am on the road and unable to load Farmtown on my laptop. I don't know if I'll have the same issue on my PC at home. I'll be home in another 24 hours. Will crop times be extended so I don't lose crops until I can play again?

[Taz D]

I am on the road and unable to load Farmtown on my laptop. I don't know if I'll have the same issue on my PC at home. I'll be home in another 24 hours. Will crop times be extended so I don't lose crops until I can play again?
Hi Skyrange,
I am sorry, but no crop times are not extended. They can not stop the time in the game.

[Diana Barnum]

USER ID number ( 643557454 ) I have not been able to be "live" in the game for weeks. I have to stay offline to play. This means I cannot got to market to trade goods. I have that lifeline to use now & cannot finish the quest without being online. I have cleared my cache, restarted the laptop & router. Have also also used different web servers in different places. Would appreciate any help you can give me. Thank You.

[Taz D]

USER ID number ( 643557454 ) I have not been able to be "live" in the game for weeks. I have to stay offline to play. This means I cannot got to market to trade goods. I have that lifeline to use now & cannot finish the quest without being online. I have cleared my cache, restarted the laptop & router. Have also also used different web servers in different places. Would appreciate any help you can give me. Thank You.
Hi Diana,
If you have done all that then the problem is probably an internet problem. There are many links between you and the Facebbok app server and more links between there and the Farm Town server. Any one of those having problems with data transfer speed or high data traffic can cause your connection to the server to drop. Unfortunately we have no control over those and no way to get them fixed.
When you web servers you are not the only one connecting through those and that can cause your connection to drop as well. I can speak from experience on this because I like to cruise and on the cruise ships I am constantly dropping connection to off line because there are many people using their server connections.

[Dayradon]

Ok I am seriously getting tired of this. Your new and improved HTML5/WebGL Unity version has stopped working, AGAIN.

For the record, when you first implemented this I spent $400 and hours of my time making it work for my (almost 83 yro mother). I used to buy her Farm cash for Xmas and her Bday every year, but you've gone and blown the budget on that for the next 3 years.
Your loss.

Now I don't know how much longer she'll be around, but subjecting her to this torment when Farmtown is the ONLY game she plays is most infuriating. Maybe you get kicks out of subjecting her to this kind of confusion?

So as it stands, Chrome thinks it supports GL2, Your Game thinks not. Obviously how ever your checking within Unity to see if Chrome supports and has enabled GL2 is wrong.

I've followed all the steps, guides and tutorials in the red banner above (some of which appear to be out of date, can't even get that right).

What follows is all the technical information relating to the problem. You can reach me at: lorddayradon@dayradonvalley.com (really don't care who gets it and might abuse it as I have ways of dealing with people like that)

I can also post the MSinfo and DX diag if you like, but I suspect that what I have is probably too long for your forum and you will have to request it via the email I provided.

BINGO: The text that you have entered is too long (24561 characters). Please shorten it to 20000 characters long.

No offense, but GET YOUR #$%^ TOGETHER!!

------------------------------------
UID: 100000215192334
----------------------------------
Pop-up error
--------------

An embedded page at l1.slashkey.com says


Your browser does not support graphics API "WebGL 2" which is required

for this content.
---------------


Unity Loading Log - Hangs at 0%


2021-12-27 03:18:11.414 INFOCheckpoint-B-000 - Initialized
2021-12-27 03:18:11.415 LOGFT Client Services Inited.
2021-12-27 03:18:11.460 LOGSessionId: 11262218
Browser: Blink: Mozilla/5.0 (Windows NT 6.1; Win64; x64)

AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110

Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (NVIDIA)
GPU-Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0

ps_3_0, nvd3dumx.dll-30.0.14.7212)


---------------
CHROME

Chrome is up to date
Version 96.0.4664.110 (Official Build) (64-bit)
-------------------------------------------------
VID Driver info - short)
------------
Driver File Version: 30.00.0014.7212 (English)
Driver Version: 30.0.14.7212
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/15/2021 21:41:26, 25665088 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:

---------------
full report
---------------

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Rasterization: Unavailable
Raw Draw: Disabled
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vp8_decode
disable_accelerated_vp9_decode
disable_delayed_copy_nv12
disable_direct_composition
disable_dxgi_zero_copy_video
disable_imagebitmap_from_video_using_gpu
enable_webgl_timer_query_extensions
exit_on_context_lost
force_direct_composition_full_damage_always
disabled_extension_GL_KHR_blend_equation_advanced
disabled_extension_GL_KHR_blend_equation_advanced_ coherent
Problems Detected
GPU rasterization should only be enabled on NVIDIA and Intel and AMD

RX-R2 GPUs with DX11+ or any GPU using ANGLE's GL backend.: 1047002
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process

<snip>

Everything is okay.

[Taz D]

Ok I am seriously getting tired of this. Your new and improved HTML5/WebGL Unity version has stopped working, AGAIN.

For the record, when you first implemented this I spent $400 and hours of my time making it work for my (almost 83 yro mother). I used to buy her Farm cash for Xmas and her Bday every year, but you've gone and blown the budget on that for the next 3 years.
Your loss.

Now I don't know how much longer she'll be around, but subjecting her to this torment when Farmtown is the ONLY game she plays is most infuriating. Maybe you get kicks out of subjecting her to this kind of confusion?

So as it stands, Chrome thinks it supports GL2, Your Game thinks not. Obviously how ever your checking within Unity to see if Chrome supports and has enabled GL2 is wrong.

I've followed all the steps, guides and tutorials in the red banner above (some of which appear to be out of date, can't even get that right).

What follows is all the technical information relating to the problem. You can reach me at: lorddayradon@dayradonvalley.com (really don't care who gets it and might abuse it as I have ways of dealing with people like that)

I can also post the MSinfo and DX diag if you like, but I suspect that what I have is probably too long for your forum and you will have to request it via the email I provided.

BINGO: The text that you have entered is too long (24561 characters). Please shorten it to 20000 characters long.

No offense, but GET YOUR #$%^ TOGETHER!!

------------------------------------
UID: 100000215192334
----------------------------------
Pop-up error
--------------

An embedded page at l1.slashkey.com says


Your browser does not support graphics API "WebGL 2" which is required

for this content.
---------------


Unity Loading Log - Hangs at 0%


2021-12-27 03:18:11.414 INFOCheckpoint-B-000 - Initialized
2021-12-27 03:18:11.415 LOGFT Client Services Inited.
2021-12-27 03:18:11.460 LOGSessionId: 11262218
Browser: Blink: Mozilla/5.0 (Windows NT 6.1; Win64; x64)

AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.110

Safari/537.36
WebGL Supported and Enabled. Type: WebGL 1.0
GPU-Vendor: Google Inc. (NVIDIA)
GPU-Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 760 Direct3D9Ex vs_3_0

ps_3_0, nvd3dumx.dll-30.0.14.7212)


---------------
CHROME

Chrome is up to date
Version 96.0.4664.110 (Official Build) (64-bit)
-------------------------------------------------
VID Driver info - short)
------------
Driver File Version: 30.00.0014.7212 (English)
Driver Version: 30.0.14.7212
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/15/2021 21:41:26, 25665088 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:

---------------
full report
---------------

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Rasterization: Unavailable
Raw Draw: Disabled
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vp8_decode
disable_accelerated_vp9_decode
disable_delayed_copy_nv12
disable_direct_composition
disable_dxgi_zero_copy_video
disable_imagebitmap_from_video_using_gpu
enable_webgl_timer_query_extensions
exit_on_context_lost
force_direct_composition_full_damage_always
disabled_extension_GL_KHR_blend_equation_advanced
disabled_extension_GL_KHR_blend_equation_advanced_ coherent
Problems Detected
GPU rasterization should only be enabled on NVIDIA and Intel and AMD

RX-R2 GPUs with DX11+ or any GPU using ANGLE's GL backend.: 1047002
Disabled Features: gpu_rasterization
Some drivers are unable to reset the D3D device in the GPU process

<snip>

Everything is okay.
Hi Dayradon,
According to the data the Chrome you are using does not support WebGL 2.0 as it is only showing WebGL 1.0. Chrome can support WebGL 2.0 but only if the hardware works with it.

The updating of Unity was to correct many other errors that were being caused by the previous version. They were not aware that this version did not allow WebGL 1.0.
There are 2 things you can try until the developers are able to find and fix the problem with this version recognizing and allowing WebGL 1.0.

You can try turning off the hardware acceleration. That seems to allow the game to be opened, but should not be a permanent fix.
You can also try using Firefox temporarily to load the game as it does use WebGL 2.0.

[Grumpdad]

A friend uses the Basilisk browser and since the update all she gets is
2021-12-27 15:05:57.062 INFOCheckpoint-B-000 - Initialized
2021-12-27 15:05:57.064 LOGFT Client Services Inited.
2021-12-27 15:05:57.074 LOGSessionId: 11271505
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 Basilisk/20211213
WebGL Supported and Enabled. Type: WebGL 2.0
ERROR: NO WEBGL_debug_renderer_info
2021-12-27 15:05:57.164 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build287.data.gz
2021-12-27 15:05:58.032 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2021-12-27 15:05:58.648 LOGnavigator.mediaDevices support available
Farm ID 1123711820
Any suggestions ?? Thanks

[Taz D]

A friend uses the Basilisk browser and since the update all she gets is
2021-12-27 15:05:57.062 INFOCheckpoint-B-000 - Initialized
2021-12-27 15:05:57.064 LOGFT Client Services Inited.
2021-12-27 15:05:57.074 LOGSessionId: 11271505
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 Basilisk/20211213
WebGL Supported and Enabled. Type: WebGL 2.0
ERROR: NO WEBGL_debug_renderer_info
2021-12-27 15:05:57.164 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build287.data.gz
2021-12-27 15:05:58.032 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2021-12-27 15:05:58.648 LOGnavigator.mediaDevices support available
Farm ID 1123711820
Any suggestions ?? Thanks
Hi Grumpdad,
The first suggestion would be for her to register and post this problem herself in here. It is always best for uys to work directly with the person having the problem.
First thing she needs to make sure her computer and browsers are upto date. For one I see her Firefox is way behind as it appears that Basilisk is based on Firefox then she may need to update Firefox for it to work.
Also she needs to go through the suggestions in the first post of this thread to check her computer and browsers.

[Grumpdad]

Hi Grumpdad,
The first suggestion would be for her to register and post this problem herself in here. It is always best for uys to work directly with the person having the problem.
First thing she needs to make sure her computer and browsers are upto date. For one I see her Firefox is way behind as it appears that Basilisk is based on Firefox then she may need to update Firefox for it to work.
Also she needs to go through the suggestions in the first post of this thread to check her computer and browsers.

Thanks, I know she also uses Firefox which loads properly, I may suggest another browser to her.

[Kongo]

Game just loaded fine both on Chrome and I.E. Yay

[Taz D]

Hi All,
We just released a workaround to enable support for WebGL 1.0 again, please test and report if you are still having issues loading the game with only WebGL 1.0 enabled.

All players that disabled Hardware Acceleration in the Chrome browser, please enable it again, as this can cause unexpected problems with the game.

[bbarksda]

Good Evening,

The only browser I can get to load Farm Town in is Opera. I have cleared cache in Mozilla, Edge and Chrome and it will not load in these browsers. I gets stuck on the unity load screen. Any Ideas?

Thanks,
Bill

[Taz D]

Good Evening,

The only browser I can get to load Farm Town in is Opera. I have cleared cache in Mozilla, Edge and Chrome and it will not load in these browsers. I gets stuck on the unity load screen. Any Ideas?

Thanks,
Bill
Hi Bill,
The only suggestion I can think of is make sure all the browsers as well as the computer are updated. Which cache did you clear? The memcache clears the server and is not needed to be run in each browser. The browser cache would be what you need to clear in the individual browsers. Please remember that it can take time for the game to load the first time after clearing the browser cache as it has to download all the graphics again.

[Dayradon]

EDIT2: "According to the data the Chrome you are using does not support WebGL 2.0 as it is only showing WebGL 1.0. Chrome can support WebGL 2.0 but only if the hardware works with it."

I imagine the developers must believe most of their player base are using $400++ graphic cards or 3090's with that statement. Are they going to be rolling out RTX for farmtown next year?

EDIT:

Of course reading further on from your initial reply I found this:

Hi All,
We just released a workaround to enable support for WebGL 1.0 again, please test and report if you are still having issues loading the game with only WebGL 1.0 enabled.

All players that disabled Hardware Acceleration in the Chrome browser, please enable it again, as this can cause unexpected problems with the game.


SO some of the below may just be coincidence.



Hi Dayradon,
According to the data the Chrome you are using does not support WebGL 2.0 as it is only showing WebGL 1.0. Chrome can support WebGL 2.0 but only if the hardware works with it.

The updating of Unity was to correct many other errors that were being caused by the previous version. They were not aware that this version did not allow WebGL 1.0.
There are 2 things you can try until the developers are able to find and fix the problem with this version recognizing and allowing WebGL 1.0.

You can try turning off the hardware acceleration. That seems to allow the game to be opened, but should not be a permanent fix.
You can also try using Firefox temporarily to load the game as it does use WebGL 2.0.

OR...... I can do my own tech troubleshooting and provide what seems to be more accurate information to the rest of the player base that may be having a similar issue.


One of the external sources they pointed to that would show if you had web GL 2 on in chrome enabled, said to look for this:

WebGL: Hardware accelerated
WebGL2: Hardware accelerated

it's a bit of sifting through Link removed that they provide above since the items before it did not work either.

And that's what this system reads. If they are pointing to an external site that has misinformation... well due diligence.

Secondly:

" WebGL 2.0 is not a requirement to play Farmtown but it will perform better:"

Why would it hang and cease to work if it is not enabled when it is not a requirement?

------------------
Finally to help others that might be looking to turn on WebGL 2 in chrome, using a clear and concise process with no external mumbo-jumbo
------------------

A google search most people find is:
----------------------------------------------
https://get.webgl.org/webgl2/enable.html

Go to about:flags.
Press Ctrl-F or Cmd-F and search for webgl 2.0.
Find WebGL 2.0 Prototype and click enable.
restart Chrome.
------------------------------------------------
It appears it has s outdated information or instructions.


===================================
1. Going to the flags section: chrome://flags/

2. search for: webgl (don't use CTR F just use the search at top middle)

3. enable both of these (worked for me):

a) WebGL Developer Extensions
b) WebGL Draft Extensions

4. Restart Chrome.

[Taz D]

OR...... I can do my own tech troubleshooting and provide what seems to be more accurate information to the rest of the player base that may be having a similar issue.


One of the external sources they pointed to that would show if you had web GL 2 on in chrome enabled, said to look for this:

WebGL: Hardware accelerated
WebGL2: Hardware accelerated

it's a bit of sifting through (external link removed) that they provide above since the items before it did not work either.

And that's what this system reads. If they are pointing to an external site that has misinformation... well due diligence.

Secondly:

" WebGL 2.0 is not a requirement to play Farmtown but it will perform better:"

Why would it hang and cease to work if it is not enabled when it is not a requirement?

------------------
Finally to help others that might be looking to turn on WebGL 2 in chrome, using a clear and concise process with no external mumbo-jumbo
------------------

A google search most people find is:
----------------------------------------------
https://get.webgl.org/webgl2/enable.html

Go to about:flags.
Press Ctrl-F or Cmd-F and search for webgl 2.0.
Find WebGL 2.0 Prototype and click enable.
restart Chrome.
------------------------------------------------
It appears it has s outdated information or instructions.


===================================
1. Going to the flags section: chrome://flags/

2. search for: webgl (don't use CTR F just use the search at top middle)

3. enable both of these (worked for me):

a) WebGL Developer Extensions
b) WebGL Draft Extensions

4. Restart Chrome.
Hi Dayradon,
The problem was that the new update of Unity was not allowing WebGL1 to be used. That is why you and others were not able to get into the game. It was never entended for WebGL1 to not work That problem has since been fixed as stated in the Game Migration Update thread:
We just released a workaround to enable support for WebGL 1.0 again, please test and report if you are still having issues loading the game with only WebGL 1.0 enabled.

All players that disabled Hardware Acceleration in the Chrome browser, please enable it again, as this can cause unexpected problems with the game.

[papamc60@verizon.net]

user ID#100000293930339
I'm still not loading, using Safari to go to facebook then to Farmtown. Get to play then doesn't load.

[marymarcel]

user ID#100000293930339
I'm still not loading, using Safari to go to facebook then to Farmtown. Get to play then doesn't load.

Hi papamc60 :)

I moved your post to the thread about HTML5 for loading issues.

Are you using a Mac?
If so, some users have said Opera browser works better than Safari. Please try it and see if it helps you.

Also, if you go to the first post, first page (http://r1.slashkey.com/forum/showthread.php?t=650270) of this thread, you will find the requirements for your computer and more suggestions you can try.

[VondaK]

Just received the Web GL 2 error again. Can't get into FT. :/

[Taz D]

Just received the Web GL 2 error again. Can't get into FT. :/
Hi VondaK,
I moved your post to the HTML thread.

This usually happens when your browser encounters and error and "thinks" WebGL is disabled. Most of the times you get this error after working heavily worked farms, specially with water items.

Try closing your browser for a few minutes and then reopen it. If that doesnt fix the problem, then restart your computer.

If nothing works for you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

[jul_hawkinson]

I cannot upload my farm. I go through all the steps and get through to the second to last. Not sure what the chrome one is. Been doing this farm a long time but may have to quit because I cannot upload it.
Julie Hawkinson

[Taz D]

I cannot upload my farm. I go through all the steps and get through to the second to last. Not sure what the chrome one is. Been doing this farm a long time but may have to quit because I cannot upload it.
Julie Hawkinson
Hi Julie,
What are you seeing when you try to load your farms?
Is this happening in all the browsers that you have tried?


Are there any errors showing in the FT console beneath your game screen? If they are please copy that information so we know which one it is.

Please check for any computer and browser updates and do any showing. Then clear the browser caches/history, close the browser and try loading the game again. There is more that you can check for listed in the first post on page one of this thread:
http://r1.slashkey.com/forum/showthread.php?t=650270

[ella_fant@hotmail.com]

723519661
game is stuck on LOG navigator media Devices support available
have checked settings and cannot find out how to address some things that say disabled but the hardware section says that i am set up for what they say to turn on can you please help

[marymarcel]

723519661
game is stuck on LOG navigator media Devices support available
have checked settings and cannot find out how to address some things that say disabled but the hardware section says that i am set up for what they say to turn on can you please help

Hi ella :)

I moved your post to the thread about HTML5 for loading problems.

Did you clear your browser cache? If so, then the game loads very slowly after the clearing as all graphics have to be loaded again.
If you see the game doesnt load after a few minutes, then click in Play button again.

I hide everything in your preferences, the wrench, to see if you can load the game easily.

Please be sure the browser you are using is up to date and also if you have any pending update for Windows or Mac in case you use it.
If you need to update any of them, then please restart your computer.

Also you can go to the first post, first page (http://r1.slashkey.com/forum/showthread.php?t=650270) of this thread for more suggestions to do.

[MikeYoung55]

While I was ghosting my Fish Farm I accidentally clicked on the facility (after changing farms but before clicking on the green man) and got repeated errors. Log as follows:
2022-01-05 03:57:23.715 INFOCheckpoint-U-70 - Go To Farm - Mem: 129/78/208/369 MB
2022-01-05 03:57:23.722 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 129/78/208/369 MB
2022-01-05 03:57:24.497 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 129/77/206/369 MB
2022-01-05 03:57:24.505 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 129/77/206/369 MB
2022-01-05 03:57:24.518 INFOStats: WebGL 2.0 WebGL Mem: 206/369 MB Managed Mem: 129 MB Unity Mem: 77 MB Video Mem: 512 MB
2022-01-05 03:57:24.729 INFOCheckpoint-DONE - Map Loaded - Mem: 130/77/207/369 MB
------------------------------------
2022-01-05 03:57:40.614 INFOCheckpoint-U-70 - Go To Farm - Mem: 135/78/213/369 MB
2022-01-05 03:57:40.622 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 135/78/213/369 MB
2022-01-05 03:57:41.763 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 136/77/213/369 MB
2022-01-05 03:57:41.775 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 136/77/214/369 MB
2022-01-05 03:57:41.785 INFOStats: WebGL 2.0 WebGL Mem: 214/369 MB Managed Mem: 136 MB Unity Mem: 77 MB Video Mem: 512 MB
2022-01-05 03:57:41.912 INFOCheckpoint-DONE - Map Loaded - Mem: 138/77/215/369 MB
------------------------------------
2022-01-05 03:58:04.730 INFOCheckpoint-U-70 - Go To Farm - Mem: 144/78/222/369 MB
2022-01-05 03:58:04.738 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 144/78/222/369 MB
2022-01-05 03:58:05.664 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 145/77/222/369 MB
2022-01-05 03:58:05.674 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 145/77/223/369 MB
2022-01-05 03:58:05.686 INFOStats: WebGL 2.0 WebGL Mem: 223/369 MB Managed Mem: 145 MB Unity Mem: 77 MB Video Mem: 512 MB
2022-01-05 03:58:05.814 INFOCheckpoint-DONE - Map Loaded - Mem: 147/77/224/369 MB
------------------------------------
2022-01-05 03:58:07.447 ERRORexception thrown: RuntimeError: indirect call to null,@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34063]:0x9e2229
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[70333]:0x15f9277
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[2836]:0x120fb1
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34125]:0x9e6820
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[51715]:0xe49fe2
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93198]:0x1a6fd3d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[645]:0xcd59f
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93229]:0x1a71aeb
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[45320]:0xcb515e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93231]:0x1a71f3e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[133659]:0x24d93e4
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[19883]:0x57f03d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117649]:0x1fc2b1b
invoke_iiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423665
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[3065]:0x1298ce
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[40813]:0xb77342
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[1180]:0xdde12
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[30512]:0x93541b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[130321]:0x245f67b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[57517]:0x11d0d5d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[121709]:0x20aa889
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464bc9
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464c3a
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[56504]:0x1121951
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117643]:0x1fc29ae
browserIterationFunc@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:221655
callUserCallback@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174853
runIter@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:176129
Browser_mainLoop_runner@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174388
2022-01-05 03:58:07.455 ERROR{"isTrusted":true}
2022-01-05 03:58:07.463 LOGInvoking error handler due to
RuntimeError: indirect call to null
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34063]:0x9e2229
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[70333]:0x15f9277
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[2836]:0x120fb1
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34125]:0x9e6820
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[51715]:0xe49fe2
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93198]:0x1a6fd3d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[645]:0xcd59f
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93229]:0x1a71aeb
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[45320]:0xcb515e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93231]:0x1a71f3e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[133659]:0x24d93e4
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[19883]:0x57f03d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117649]:0x1fc2b1b
invoke_iiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423665
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[3065]:0x1298ce
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[40813]:0xb77342
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[1180]:0xdde12
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[30512]:0x93541b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[130321]:0x245f67b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[57517]:0x11d0d5d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[121709]:0x20aa889
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464bc9
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464c3a
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[56504]:0x1121951
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117643]:0x1fc29ae
browserIterationFunc@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:221655
callUserCallback@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174853
runIter@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:176129
Browser_mainLoop_runner@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174388
2022-01-05 03:58:15.419 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:16.430 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:17.442 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:18.453 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:19.463 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

The last message just kept being repeated endlessly - copied entire console log (ctrl-A, ctrl-C) and extracted the relevant part.

[Taz D]

While I was ghosting my Fish Farm I accidentally clicked on the facility (after changing farms but before clicking on the green man) and got repeated errors. Log as follows:
2022-01-05 03:57:23.715 INFOCheckpoint-U-70 - Go To Farm - Mem: 129/78/208/369 MB
2022-01-05 03:57:23.722 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 129/78/208/369 MB
2022-01-05 03:57:24.497 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 129/77/206/369 MB
2022-01-05 03:57:24.505 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 129/77/206/369 MB
2022-01-05 03:57:24.518 INFOStats: WebGL 2.0 WebGL Mem: 206/369 MB Managed Mem: 129 MB Unity Mem: 77 MB Video Mem: 512 MB
2022-01-05 03:57:24.729 INFOCheckpoint-DONE - Map Loaded - Mem: 130/77/207/369 MB
------------------------------------
2022-01-05 03:57:40.614 INFOCheckpoint-U-70 - Go To Farm - Mem: 135/78/213/369 MB
2022-01-05 03:57:40.622 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 135/78/213/369 MB
2022-01-05 03:57:41.763 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 136/77/213/369 MB
2022-01-05 03:57:41.775 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 136/77/214/369 MB
2022-01-05 03:57:41.785 INFOStats: WebGL 2.0 WebGL Mem: 214/369 MB Managed Mem: 136 MB Unity Mem: 77 MB Video Mem: 512 MB
2022-01-05 03:57:41.912 INFOCheckpoint-DONE - Map Loaded - Mem: 138/77/215/369 MB
------------------------------------
2022-01-05 03:58:04.730 INFOCheckpoint-U-70 - Go To Farm - Mem: 144/78/222/369 MB
2022-01-05 03:58:04.738 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 144/78/222/369 MB
2022-01-05 03:58:05.664 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 145/77/222/369 MB
2022-01-05 03:58:05.674 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 145/77/223/369 MB
2022-01-05 03:58:05.686 INFOStats: WebGL 2.0 WebGL Mem: 223/369 MB Managed Mem: 145 MB Unity Mem: 77 MB Video Mem: 512 MB
2022-01-05 03:58:05.814 INFOCheckpoint-DONE - Map Loaded - Mem: 147/77/224/369 MB
------------------------------------
2022-01-05 03:58:07.447 ERRORexception thrown: RuntimeError: indirect call to null,@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34063]:0x9e2229
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[70333]:0x15f9277
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[2836]:0x120fb1
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34125]:0x9e6820
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[51715]:0xe49fe2
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93198]:0x1a6fd3d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[645]:0xcd59f
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93229]:0x1a71aeb
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[45320]:0xcb515e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93231]:0x1a71f3e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[133659]:0x24d93e4
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[19883]:0x57f03d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117649]:0x1fc2b1b
invoke_iiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423665
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[3065]:0x1298ce
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[40813]:0xb77342
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[1180]:0xdde12
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[30512]:0x93541b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[130321]:0x245f67b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[57517]:0x11d0d5d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[121709]:0x20aa889
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464bc9
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464c3a
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[56504]:0x1121951
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117643]:0x1fc29ae
browserIterationFunc@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:221655
callUserCallback@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174853
runIter@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:176129
Browser_mainLoop_runner@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174388
2022-01-05 03:58:07.455 ERROR{"isTrusted":true}
2022-01-05 03:58:07.463 LOGInvoking error handler due to
RuntimeError: indirect call to null
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34063]:0x9e2229
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[70333]:0x15f9277
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[2836]:0x120fb1
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[34125]:0x9e6820
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[51715]:0xe49fe2
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93198]:0x1a6fd3d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[645]:0xcd59f
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93229]:0x1a71aeb
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117640]:0x1fc2980
invoke_viiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423847
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[45320]:0xcb515e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[93231]:0x1a71f3e
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[133659]:0x24d93e4
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[19883]:0x57f03d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117649]:0x1fc2b1b
invoke_iiii@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423665
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[3065]:0x1298ce
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[40813]:0xb77342
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[1180]:0xdde12
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[30512]:0x93541b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[130321]:0x245f67b
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[57517]:0x11d0d5d
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[121709]:0x20aa889
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464bc9
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464c3a
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[56504]:0x1121951
@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117643]:0x1fc29ae
browserIterationFunc@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:221655
callUserCallback@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174853
runIter@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:176129
Browser_mainLoop_runner@https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174388
2022-01-05 03:58:15.419 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:16.430 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:17.442 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:18.453 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-05 03:58:19.463 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

The last message just kept being repeated endlessly - copied entire console log (ctrl-A, ctrl-C) and extracted the relevant part.
Hi Mike Young,
I moved your post the HTML/WebGL loading problems thread. I also copied it to the Help & Support closed thread for the developers to look into this.
Please try first clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


If that does not work then please try clearing the browser cache close the browser and reopen. You can find instructions on clearing the browser in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


Make sure your browser and computer are updated. And try a different browser to see if it will open ok in that one.


If those dont work then please contact Support with this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[MikeYoung55]

Hi Mike Young,
I moved your post the HTML/WebGL loading problems thread. I also copied it to the Help & Support closed thread for the developers to look into this.
Please try first clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


If that does not work then please try clearing the browser cache close the browser and reopen. You can find instructions on clearing the browser in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


Make sure your browser and computer are updated. And try a different browser to see if it will open ok in that one.


If those dont work then please contact Support with this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Thanks Taz, simply clicking Play to reload the game cleared the loop so wasn't necessary to go any further. Haven't tried to reproduce the problem (I'll leave that to devs unless more is needed) and I'm careful not to forget to click the green man :-)

[debhurst51]

Nothing you have said about crashes is relevant. For about five days now my farm crashes every 30 minutes. Yes, I've timed it. It's very irritating. I clear my cache daily. Please help! This game used to be more fun before adobe abandoned the net.

[Taz D]

Nothing you have said about crashes is relevant. For about five days now my farm crashes every 30 minutes. Yes, I've timed it. It's very irritating. I clear my cache daily. Please help! This game used to be more fun before adobe abandoned the net.
Hi debhurst,
Are you crashing or as in the past posts you have made are you just being disconnected from the server?
The only thing I can think of is there is something in your computer or something with your internet that is causing you to lose connection to the server every 30 minutes. Have you tried doing your farm harvesting from your husband's computer? Does it do the same thing when on your farms?
Does your computer meet the minimum standards as listed in the first post of this thread?

Please copy and post here the first 10 lines of the information in the FT Console. That may help us to identify the problem.

[debhurst51]

We're down to one computer. I'll check his farm to see if it's happening to him. It is disconnecting from the server a lot. I'll also check my settings. I will check back with you.

Thank you,
Debra

[Alexm2012]

2022-01-07 15:45:35.442 ERRORexception thrown: RuntimeError: null function or function signature mismatch,RuntimeError: null function or function signature mismatch
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[23464]:0x62225b
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[82664]:0x18704a7
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[133659]:0x24d93e4
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[19883]:0x57f03d
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117649]:0x1fc2b1b
at invoke_iiii (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423665)
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[3065]:0x1298ce
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[40813]:0xb77342
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[1180]:0xdde12
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[30512]:0x93541b
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[130321]:0x245f67b
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[57517]:0x11d0d5d
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[121709]:0x20aa889
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464bc9
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464c3a
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[56504]:0x1121951
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117643]:0x1fc29ae
at browserIterationFunc (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:221655)
at callUserCallback (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174853)
at Object.runIter (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:176113)
at Browser_mainLoop_runner (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174388)
2022-01-07 15:45:35.532 ERROR{"isTrusted":true}
2022-01-07 15:45:36.255 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:37.254 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:38.355 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:40.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:41.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:42.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:43.255 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:44.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:45.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:46.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:47.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:48.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:49.260 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:50.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:51.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:52.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:53.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:54.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:55.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:56.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:57.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:58.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:59.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:01.149 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:02.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:03.152 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:04.160 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:05.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:06.152 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:07.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:08.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:09.149 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:10.149 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:11.149 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:12.159 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:13.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:14.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:15.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:16.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:17.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:18.148 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:19.152 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:20.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:21.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:22.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:23.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:24.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:25.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:26.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:27.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:28.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:29.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:30.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:31.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:33.149 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:34.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:35.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:36.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:37.277 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:38.252 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:46:39.253 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

getting this when trying to work as SN Farm doesn't matter what i click fine on my own farm i have tried closing clearing mem and updated browser on opera GX and google chrome and still the same message? any ideas?

[Taz D]

2022-01-07 15:45:35.442 ERRORexception thrown: RuntimeError: null function or function signature mismatch,RuntimeError: null function or function signature mismatch
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[23464]:0x62225b
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[82664]:0x18704a7
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[133659]:0x24d93e4
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[19883]:0x57f03d
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117649]:0x1fc2b1b
at invoke_iiii (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:423665)
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[3065]:0x1298ce
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[40813]:0xb77342
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[1180]:0xdde12
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[30512]:0x93541b
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[130321]:0x245f67b
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[57517]:0x11d0d5d
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[121709]:0x20aa889
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464bc9
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[60626]:0x1464c3a
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[56504]:0x1121951
at https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.wasm.gz:wasm-function[117643]:0x1fc29ae
at browserIterationFunc (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:221655)
at callUserCallback (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174853)
at Object.runIter (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:176113)
at Browser_mainLoop_runner (https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build288.framework.js.gz:3:174388)
2022-01-07 15:45:35.532 ERROR{"isTrusted":true}
2022-01-07 15:45:36.255 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-01-07 15:45:37.254 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.


getting this when trying to work as SN Farm doesn't matter what i click fine on my own farm i have tried closing clearing mem and updated browser on opera GX and google chrome and still the same message? any ideas?
Hi Alexm,
I moved your post to the HTML/WebGL thread about crashes.
I will also copy it to the closed thread for the developers to look into this.
What were you trying to do at the time this occurs?
Is the farm you are trying to work layered?
The only thing I can suggest is turn off all show items in preference before you open their farms, then turn on only the one you are trying to work, do that job, turn that one off and turn on the next job you are going to do. Repeat until you get all the work jobs done.

[Alexm2012]

thanks for the reply taz no it was single layers since reloading back in it seems to be ok/ never seen it happen before its a new error for me.

[Taz D]

thanks for the reply taz no it was single layers since reloading back in it seems to be ok/ never seen it happen before its a new error for me.
Hi Alexm,
Then it may have been a one time glitch and unfortunately that would be too difficult to reproduce.

[debhurst51]

I guess I landed on the right link from my email. I switched over the "edge" and didn't have any problems today. So, I'm guessing Chrome has messed something up. Thank you for being there for assistance.

[Jekki Alao]

Hi there

I am having problems loading the game. This is the message I keep getting....


2022-01-09 17:35:28.655 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build294.data.gz
2022-01-09 17:35:28.691 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-01-09 17:35:28.693 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build294.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-01-09 17:35:28.695 ERRORfalling back to ArrayBuffer instantiation

[Taz D]

Hi there

I am having problems loading the game. This is the message I keep getting....


2022-01-09 17:35:28.655 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build294.data.gz
2022-01-09 17:35:28.691 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-01-09 17:35:28.693 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build294.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-01-09 17:35:28.695 ERRORfalling back to ArrayBuffer instantiation
HI Jekki Alao,
I have moved your post to the HTML/WebGL loading problems thread.
Please try all the steps in the first post of this thread and the steps in the following link:
http://www.slashkey.com/forum/showthread.php?t=627590


Make sure your browser and computer are updated. You might try another updated browser and see if you get different results or can get into the game.

[MikeYoung55]

When I'm in the market I click on one of the avatars showing beige bar to see their Trading Warehouse. Once there, I try to sell them a product they are asking for in their warehouse. On two occasions the sale appeared to fail (long delay and no confirmation message). Saw the following errors in the console log:
2022-01-23 01:35:47.415 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
2022-01-23 01:36:29.306 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
Happened on two different player warehouses.

[Taz D]

When I'm in the market I click on one of the avatars showing beige bar to see their Trading Warehouse. Once there, I try to sell them a product they are asking for in their warehouse. On two occasions the sale appeared to fail (long delay and no confirmation message). Saw the following errors in the console log:
2022-01-23 01:35:47.415 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
2022-01-23 01:36:29.306 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.NullReferenceException: Object reference not set to an instance of an object.
Happened on two different player warehouses.
Hi MikeYoung,
I have moved your post to the HTML/WebGL thread about error messages.
I have a feeling it is a case they no longer had that item listed because someone beat you to the sale.
I will copy your post to the closed thread for the developers to look at it.

[Patricia_B2009]

Hi
I have been waiting since last year to be able to play FT, at first it would act like its going to load and then it loads a real long gray screen that is endless, so I gave up. Now, that I come back to try again, it keeps refreshing and nothing else???
I had to press the "X" for it to stop long enough to get my USER ID it has been many months myself and my sister hasn't been able to play??
I cannot get any other information. And, there isn't anything wrong with my settings or anything... Help Please!!!!! User ID Latest Update: number ( 1149481354 ) -
Thanks :)

[Taz D]

Hi
I have been waiting since last year to be able to play FT, at first it would act like its going to load and then it loads a real long gray screen that is endless, so I gave up. Now, that I come back to try again, it keeps refreshing and nothing else???
I had to press the "X" for it to stop long enough to get my USER ID it has been many months myself and my sister hasn't been able to play??
I cannot get any other information. And, there isn't anything wrong with my settings or anything... Help Please!!!!! User ID Latest Update: number ( 1149481354 ) -
Thanks :)
Hi Patricia,
I moved your post to the HTML/WebGL thread about loading problems.


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.



Also make sure your computer meets the minimum requirements listed in the first post of this thread. There are steps in that post as well for checking your computer.

[Kathy813]

Not sure what to think but suddenly I could not be online while playing FarmTown. I can only play offline. I keep getting the reconnect window message and had to finally stay offline only. I'm hoping this is temporary and you are working on fixing something. I have cleared my Chrome cache and I'm not having any trouble connecting to the Internet itself.

[jerrbearsr]

Not sure what to think but suddenly I could not be online while playing FarmTown. I can only play offline. I keep getting the reconnect window message and had to finally stay offline only. I'm hoping this is temporary and you are working on fixing something. I have cleared my Chrome cache and I'm not having any trouble connecting to the Internet itself.

same with me here is the error code 2022-01-23 07:16:54.428 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

[PharmerRhonda]

not sure if this is the right thread, but like the 2 users above, I am also getting the connection error. I am able to go to other farmer's farms and work facilities from the Facility Wall Request Page, but can't get my own farm to connect to the server, has been going on for around 45 minutes.

[KoalaBear777]

not sure if this is the right thread, but like the 2 users above, I am also getting the connection error. I am able to go to other farmer's farms and work facilities from the Facility Wall Request Page, but can't get my own farm to connect to the server, has been going on for around 45 minutes.

same here. can't load. also my browser keeps giving me an error message that the slashkey site is not supported by https. ???? I've done the memcache thing. I've cleared all the browsers. I've tried using Edge instead of Chrome. I've restarted the computer after all that. Nothing works.

2022-01-23 08:01:21.664 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-01-23 08:01:21.685 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-01-23 08:01:26.918 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-01-23 08:01:26.930 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-01-23 08:01:32.223 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-01-23 08:01:32.234 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-01-23 08:01:42.602 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal disconnection.
2022-01-23 08:01:42.614 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443

[Rob T]

HI Everybody,

The developers have been made aware there is an issue with the chat server,
You can still continue to farm as per normal on your own farms or Super Neighbor farms etc. Until this is resolved, you just wont be able to hire or chat.
We Apologize for the inconvenience caused.

[Rob T]

Hi Everyone,

The developers have resolved the issue, so all should be ok now :)

[Alexandra_J]

For the last 2 weeks (it was fine before christmas), I cannot even attempt to do a job at the market that has layers. Fishing is the culpit and it's so slow. Cleared my browser history, farm town memcache and done all the necessary bits and pieces. It's got that bad even I had to stop layering my farm too. Is there anything else to do like clearing data your end?

[marymarcel]

For the last 2 weeks (it was fine before christmas), I cannot even attempt to do a job at the market that has layers. Fishing is the culpit and it's so slow. Cleared my browser history, farm town memcache and done all the necessary bits and pieces. It's got that bad even I had to stop layering my farm too. Is there anything else to do like clearing data your end?

Hi Alexandra :)

I would check internet speed and if you have any problems with that. Also you have the minimum requirements for your computer listed in the first post, first page of this thread.

If you wish you can contact Support to let them know your problem and work with them. Please let them know your internet speed and the specifications for your computer.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response then read the following link:
http://r1.slashkey.com/forum/showthread.php?t=644366

[Alexandra_J]

Hi Alexandra :)

I would check internet speed and if you have any problems with that. Also you have the minimum requirements for your computer listed in the first post, first page of this thread.

If you wish you can contact Support to let them know your problem and work with them. Please let them know your internet speed and the specifications for your computer.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response then read the following link:
http://r1.slashkey.com/forum/showthread.php?t=644366

My Internet Wifi speed on my phone is: 866mbps (assuming it will be the same for the laptop) and have no problems with slowness with that. I have my requirements for my laptop on my Facebook page. I'm still on Windows 10 as it won't allow me to have windows 11 as I need one more requirement for that. I'll put them public for you and then post pin it to the top.

https://www.facebook.com/ILoveTheOsmonds

[marymarcel]

My Internet Wifi speed on my phone is: 866mbps (assuming it will be the same for the laptop) and have no problems with slowness with that. I have my requirements for my laptop on my Facebook page. I'm still on Windows 10 as it won't allow me to have windows 11 as I need one more requirement for that. I'll put them public for you and then post pin it to the top.


Alexandra, please contact Support and give them all that information, so you and they can work on the problem.

[Alexandra_J]

Alexandra, please contact Support and give them all that information, so you and them can work on the problem.

ok!! thank you

[marymarcel]

ok!! thank you


You are welcome Alexandra :)

[amycamille]

I am still getting the abnormal disconnect error. I can't even switch between farms to keep harvesting/plowing crops because of it. It was said it was fixed. Is there something I should do?

[Taz D]

I am still getting the abnormal disconnect error. I can't even switch between farms to keep harvesting/plowing crops because of it. It was said it was fixed. Is there something I should do?
Hi Amycamille,
What caused that to happen for everyone was the chat server went down for a short time. Without that server you can not contact anyone else.
Apparently you have a different problem. This could be an internet problem for you between you and that server. Please try the restarting of modem and the server tests in the following link:
http://www.slashkey.com/forum/showthread.php?t=627590


Your data has to go through many links to get to the Facebook app server and then many more links to get from there to the Farm Town servers. Any one of those links can be having problems and cause your connection to drop. Unfortunately we do not have any wait to monitor or get those fixed. You will just have to wait until it is fixed by whoever owns that link.


You should still be able to work on your farms as that data does not go to the same server as the chat server. You may have to slow down some so that it has time to save the work before you move on to another farm.

[amycamille]

Hi Amycamille,
What caused that to happen for everyone was the chat server went down for a short time. Without that server you can not contact anyone else.
Apparently you have a different problem. This could be an internet problem for you between you and that server. Please try the restarting of modem and the server tests in the following link:
http://www.slashkey.com/forum/showthread.php?t=627590


Your data has to go through many links to get to the Facebook app server and then many more links to get from there to the Farm Town servers. Any one of those links can be having problems and cause your connection to drop. Unfortunately we do not have any wait to monitor or get those fixed. You will just have to wait until it is fixed by whoever owns that link

You should still be able to work on your farms as that data does not go to the same server as the chat server. You may have to slow down some so that it has time to save the work before you move on to another farm.

I tried all of that. I still have the problem. Whenever I try to switch farms, I get this error:

2022-01-27 05:47:14.253 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w21.slashkey.com/facebook/farm/ajax.php?uid=100001307760355&platform=facebook&call_sig=fa8f84a125c29c9d8abf91e8f0e5a887&call_sig_time=1643262365&fb_locale=en_US&mps=f3&signed_request=CNI06ytjNehWQidRsgDxuRPERJg4A6z9qMa GQ4ZBNtI=.eyJhbGdvcml0aG0iOiJITUFDLVNIQTI1NiIsImV4 cGlyZXMiOjUxMzU0MzksImlzc3VlZF9hdCI6MTY0MzI2MjM2MS wib2F1dGhfdG9rZW4iOiJFQUFBQURUWkFaQzQxOEJBQzh0bkx2 WkNJc2JIdU5pZUljN3BId3hzUkowTTFZbmo4YXdKM0lSV0ZYNk paQmdnQWg2NE1teDhON0ZVMVpCRUIyaXlwZHIyQjBudklxNGlK VnQ2eHJVcmdWZnhZS2J4SWkxYlJKakpjWHZ6dTBOUWdyMFRiZF ltM1NZc0dya3BvbGhSajF5bjdLbjhwaVRPUXdrZllueHpIOWlS ZGxMbTdnNXJMVnpRcm5Ba1VOM284WkQiLCJ0b2tlbl9mb3JfYn VzaW5lc3MiOiJBYnpjMWpvdWN0TTZXLVhRIiwidXNlcl9pZCI6 IjEwMDAwMTMwNzc2MDM1NSJ9

[Taz D]

I tried all of that. I still have the problem. Whenever I try to switch farms, I get this error:

2022-01-27 05:47:14.253 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w21.slashkey.com/facebook/farm/ajax.php?uid=100001307760355&platform=facebook&call_sig=fa8f84a125c29c9d8abf91e8f0e5a887&call_sig_time=1643262365&fb_locale=en_US&mps=f3&signed_request=CNI06ytjNehWQidRsgDxuRPERJg4A6z9qMa GQ4ZBNtI=.eyJhbGdvcml0aG0iOiJITUFDLVNIQTI1NiIsImV4 cGlyZXMiOjUxMzU0MzksImlzc3VlZF9hdCI6MTY0MzI2MjM2MS wib2F1dGhfdG9rZW4iOiJFQUFBQURUWkFaQzQxOEJBQzh0bkx2 WkNJc2JIdU5pZUljN3BId3hzUkowTTFZbmo4YXdKM0lSV0ZYNk paQmdnQWg2NE1teDhON0ZVMVpCRUIyaXlwZHIyQjBudklxNGlK VnQ2eHJVcmdWZnhZS2J4SWkxYlJKakpjWHZ6dTBOUWdyMFRiZF ltM1NZc0dya3BvbGhSajF5bjdLbjhwaVRPUXdrZllueHpIOWlS ZGxMbTdnNXJMVnpRcm5Ba1VOM284WkQiLCJ0b2tlbl9mb3JfYn VzaW5lc3MiOiJBYnpjMWpvdWN0TTZXLVhRIiwidXNlcl9pZCI6 IjEwMDAwMTMwNzc2MDM1NSJ9
Hi Amycamille,
As I said this can be an internet problem somewhere between you and the servers that is causing the disconnecting. Unfortunately we do not have any way to monitor the many links your data goes through to get to the servers. The only thing you can do is keep reconnecting to work and wait for the problem to be fixed by whoever owns the link that is causing the disconnection.

[amycamille]

Thank you, Taz. After many hours of troubleshooting and reconfiguring my internet settings it appears to be working fine now. Let's hope it stays that way.

[amanda1955]

cant find where to post this sorry but doing peoples facilities and clients I got abused for posting for friends only from one of my friends and she sent a very nasty message and she deleted me well today I have had heaps of the same so must be a glitch somewhere obviously

[Taz D]

cant find where to post this sorry but doing peoples facilities and clients I got abused for posting for friends only from one of my friends and she sent a very nasty message and she deleted me well today I have had heaps of the same so must be a glitch somewhere obviously
Hi Amanda,
IF I understand what you are saying that message comes from Facebook. It is not a glitch nor is it from Farm Town. What exactly is the message you are getting?
Facebook changed their security settings so if you are posting a lot or copying those posts to a lot of groups they will send you a message and can stop you from playing the game temporarily.


IF your posts are showing your name, but are to others farms, this happens if you are using more than one account. It is a Facebook problem that when you use the switch user it does not change the user information for those posts. The only way so far that we know to prevent this is to use a different browser for each of those accounts.

[Patricia_B2009]

Hi Patricia,
I moved your post to the HTML/WebGL thread about loading problems.


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

Also make sure your computer meets the minimum requirements listed in the first post of this thread. There are steps in that post as well for checking your computer.

Hi TAZ
Yeah everything has been updated and I have cleaned cache etc. Browsers update automatically.
I cannot get any info due to it keeps refreshing , it refreshes way to fast to catch anything. And, when I was able to stop it by using the (x) all that came up was the pink box where my ID is and nothing else.
Any other ways I can check anything??? What about the Cache Removal for FT?? Will that work???
Patricia_B2009

[Taz D]

Hi TAZ
Yeah everything has been updated and I have cleaned cache etc. Browsers update automatically.
I cannot get any info due to it keeps refreshing , it refreshes way to fast to catch anything. And, when I was able to stop it by using the (x) all that came up was the pink box where my ID is and nothing else.
Any other ways I can check anything??? What about the Cache Removal for FT?? Will that work???
Patricia_B2009
Hi Patricia,
Farm Town doesn't have any way to restart or refresh automatically. That would have to be your computer system restarting because it is encountering an error.

Do you have a Windows or Mac computer?

How much memory does it have?
Please try all the steps in the first post of this thread for checking your computer.
You can try the memcache, but I am not sure that will help. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

[Grumpdad]

Hi Patricia,
Farm Town doesn't have any way to restart or refresh automatically. That would have to be your computer system restarting because it is encountering an error.

Do you have a Windows or Mac computer?

How much memory does it have?
Please try all the steps in the first post of this thread for checking your computer.
You can try the memcache, but I am not sure that will help. Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)

Taz,
This has only ever happened to me when using the account switcher, once switched you need to close and re open the browser to stop this happening, I have stopped using it and use different browsers now, but others that use the account switcher may find this useful.

[JohnAlbertini]

2022-01-30 01:49:13.001 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-01-30 01:49:13.002 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build300.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-01-30 01:49:13.003 ERRORfalling back to ArrayBuffer instantiation
2022-01-30 01:51:53.119 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build300.data.gz

[Taz D]

2022-01-30 01:49:13.001 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2022-01-30 01:49:13.002 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build300.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2022-01-30 01:49:13.003 ERRORfalling back to ArrayBuffer instantiation
2022-01-30 01:51:53.119 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/main/1231-235959/Build/Build300.data.gz
Hi John,
Did it stop you from playing when you got this?
Only thing I can suggest is to close your browser and try reloading again.
I will copy your post to the closed thread for the developers.

[Linda Lightner]

I dpownloaded WEB GL but won't open FT so I can farm my crops. Please help me. Thank you

[marymarcel]

I dpownloaded WEB GL but won't open FT so I can farm my crops. Please help me. Thank you

Hi Linda Lightner :)

I moved your post to the thread about HTML5 for problems loading the game.

You have been answered multiple times but you have never responded to our questions so we are only trying to guess which your problem is.

If you are getting an error about WebGL is disabled, close your browser for a few minutes and then reopen it. If that doesnt fix the problem, then restart your computer.

If nothing works for you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

[oldmane]

Cannot Sign in, Stuck showing Error

[marymarcel]

Cannot Sign in, Stuck showing Error

Hi oldmane :)

You need to give us more information.

Which error are you seeing? is it showing up in the console?
If so,please try to copy it and then paste it in your response.

I can see in your data that you have cashed out and unloaded trains today.

[Benmohn]

Want to play farmtown

[Taz D]

Want to play farmtown
Hi Benmohn,
I moved your post to the subject thread about loading issues which it sounds like you are having a problem getting into the game.


What is happening when you try to play?

Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.



Also there are steps in the first post on the first page of this thread you can try to check your computer.

[aussie janet]

I have the latest hp desktop computer all requirements that are needed and some days i cannot load FT, i have to switch between Chrome ( when they tell me page is embedded) Edge works when that happens, today having real problems trying to load any Farms

[marymarcel]

I have the latest hp desktop computer all requirements that are needed and some days i cannot load FT, i have to switch between Chrome ( when they tell me page is embedded) Edge works when that happens, today having real problems trying to load any Farms

Hi aussie janet :)

There are some things for you to try.

First of all, be sure your browser is up to date, sometimes they dont update automatically. Also, check if you have any pending update for Windows or Mac in case you use it.

When you get the embedded message, it usually happens when you have had the game open during a long time and/or working heavily worked farms.

Try this suggestions for this:

. Close the browser for a minute and then reopen. Check if the problem is fixed.

. If not, then restart your computer.

. If nothing worked for you, then clear your browser cache. Take in mind that after the clearing, the game will load slowly as all graphics have to be loaded again.
You have instructions on how to clear browser cache in the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

[Alexm2012]

2022-02-08 00:59:11.337 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-02-08 00:59:12.312 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-02-08 00:59:13.313 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

getting this when trying to work for my SN is there an issue? never had this problem before.

[Taz D]

2022-02-08 00:59:11.337 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-02-08 00:59:12.312 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.
2022-02-08 00:59:13.313 ERRORAn abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

getting this when trying to work for my SN is there an issue? never had this problem before.
Hi Alexm,
I moved your post to the HTML/WebGL thread. Please post in this thread when you get these error messages.
Did those errors stop you from working? What job were you doing when you get these errors?

There isn't a known issue that we know of.

[Linda Lightner]

Please let FT open I have WebGL downloaded but it says to download it. Thank yoi

[Tiger]

Please let FT open I have WebGL downloaded but it says to download it. Thank yoi

Hi Linda Lightner,

Check your browser is still showing up to date.

When you get the webGL disabled message, just close your browser for a few minutes then reopen it and then webGL should automatically be enabled again.

As you are getting this a lot, I suggest that you add a check mark in your game preferences for Compressed Graphis and then click the green check mark and see how you get on using that.

Also, if you are not actually farming, don't leave the game loaded all the time in your browser when you don't need it to be.

[AussieGecko]

I have a problem loading my game with Firefox and it doesn't happen with Opera and Google Chrome. My id number is 1226278369. At first it was taking more than 15 mins average to load the game and now it doesn't even load after clicking on PLAY, it just keeps going into the loop to load. This started around late January. It used to show just one error message and then it showed a page full of them before it started the looping business. The first Error read as follows: ERROR Applying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977

I have tried all your tips for browser settings and cleared the cookies on the browser etc and it is still happening.

[marymarcel]

I have a problem loading my game with Firefox and it doesn't happen with Opera and Google Chrome. My id number is 1226278369. At first it was taking more than 15 mins average to load the game and now it doesn't even load after clicking on PLAY, it just keeps going into the loop to load. This started around late January. It used to show just one error message and then it showed a page full of them before it started the looping business. The first Error read as follows: ERROR Applying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977

I have tried all your tips for browser settings and cleared the cookies on the browser etc and it is still happening.

Hi AussieGecko :)

I moved your post to the thread about HTML5 for problems loading the game.

I do not use Firefox as my browser but one of the other mods using it, has got that error but didnt affect the game.

As far as we know it is a bug in Firefox that Mozilla has not fixed yet but it shouldnt affect the game.

The only things I can suggest to you, is to check that Firefox is up to date and also see if you have any pending update for Windows or Mac in case you use it.

If you wish you can contact Support but Im not sure if they can help you as it is a Mozilla bug. Or you could try to contact Mozilla Help center and see if they can give you some help with this problem.

[cariadstar]

I just can not get the game to load. Ive tried changing my browser from Mozilla to Chrome and back again and still no luck. Is there anything I can do to get it to load again.

314502802704980

25078



so frustrating:confused:

[Taz D]

I just can not get the game to load. Ive tried changing my browser from Mozilla to Chrome and back again and still no luck. Is there anything I can do to get it to load again.

314502802704980

25078



so frustrating:confused:
Hi Cariadstar,
I moved your post to the subject thread about loading issues which it sounds like you are having a problem getting into the game.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

Also there are steps in the first post on the first page of this thread you can try to check your computer.

[hunnbear]

not receiving farm cash as farm levels up

[Taz D]

not receiving farm cash as farm levels up
Hi Hunnbear,
You are at the top level of 1275. You will not get any more farm cash for levels until the developers add more levels which they did with the current release. So it will be a while before they release more.

[Zebra7+2]

I cannot hire workers because when I get to the market, there is no one there but me. please help! this started yesterday afternoon. thank you!

[Zebra7+2]

my game loads fine and all works except the marketplace. No one else is there but me. cannot hire workers I need! Plase please help!

[Tiger]

I cannot hire workers because when I get to the market, there is no one there but me. please help! this started yesterday afternoon. thank you!

my game loads fine and all works except the marketplace. No one else is there but me. cannot hire workers I need! Plase please help!

Hi Zebra7+2,

I've just tried going from your farms to the markets and I am seeing other farmers fine. I have the same setting for game language you have.
Which browser are you using and is this happening no matter what browser you have tried?

Could you be using a saved book mark in your browser to load the game? If you are please try loading it from either Facebooks book mark on the left side of your NewsFeed or you can click on the Play FarmTown button at the top of the forum to make sure you are in the current version.

Then clear your FT memcache. To do that Click Here (https://apps.facebook.com/farmtown/play/?do=clear_memcached). A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window.

If that does not help, make sure that your browser is still up to date, if you have not cleared the caches or history in your browser since you got this issue please do so. If you have used other browsers please make sure that you are logged out of those as well. Close the browser for a few minutes before you log in and try the game again. Load the game and see if the issue has cleared up for you.

If the issue still persists please change the language setting in your game preferences to a different language and rmember to click the green check mark to save the change. Then reload the game, change your game language back to English (US), again click the green check mark to save the change, then try the markets and see if that has helped.

If it does not then you need to contact the support (http://apps.facebook.com/farmtown/settings2/support/) team and let them know what is happening.

[Zebra7+2]

I cannot hire farmers because when I try to load the market place, it doesn't completely finish, and no other farmers appear. I also tried the sellers market place and the same thing happened. please help! thankyou!

[marymarcel]

I cannot hire farmers because when I try to load the market place, it doesn't completely finish, and no other farmers appear. I also tried the sellers market place and the same thing happened. please help! thankyou!

Hi Zebra7+2 :)

Tiger answered you and gave you some suggestions to try.

Did you read her response?

You can find it in the post just about your last one. Or you can follow this link:
http://r1.slashkey.com/forum/showthread.php?p=6484334#post6484334

[lineking]

Have had gray screens occasionally, and today, while working another farmers facilities, I had one come up, and because I had my farm open, but disconnected, both went gray. Took a screenshot, but it appears that you've no way to include it. What's up with that?

[754849930]

hi everytime i play it keeps crashing why or can you help please

[marymarcel]

Have had gray screens occasionally, and today, while working another farmers facilities, I had one come up, and because I had my farm open, but disconnected, both went gray. Took a screenshot, but it appears that you've no way to include it. What's up with that?

Hi lineking :)

Maybe it depends on how many tabs you have open working your friends facilities. You could try less tab open and see if you get the same problem.

I usually open 6 tabs for working factories but I also have 3 or 4 more tabs open for mails, facebook, forum etc.

Also check your browser is up to date and if you have any pending update for Windows or Mac in case you use it. I use Chrome and it was updated yesterday and a few minutes ago I got an update for Windows.

[marymarcel]

hi everytime i play it keeps crashing why or can you help please

Hi 754849930 :)

Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it. Those updates are very important for this version of the game.

Also, check the requirements for hardware and software for your computer listed in the first post, first page (http://r1.slashkey.com/forum/showthread.php?t=650270) of this thread.

You can uncheck the Compressed Graphics option in your preferences, the wrench. Remember to click in the green check mark to save changes.

When you work on your farms or for others, try to hide everything in your preferences for Show.... options. Only put a check mark for one of them, for example Show crops. Then you can harvest, plow, plant the fields. When you are done, uncheck that option and put a check mark to other option to continue working.

[Zebra7+2]

My market loading issue is back, after I thought it was fixed. It will not load any other farmers except me. I can't hire again. This morning was was working fine, and this afternoon it is off again.

[marymarcel]

My market loading issue is back, after I thought it was fixed. It will not load any other farmers except me. I can't hire again. This morning was was working fine, and this afternoon it is off again.

Hi Zebra7+2 :)

Please follow the same suggestions given to you earlier.

If they dont work for you anymore, then contact Support team. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366

[KnittyGirl]

Good morning. I've been having trouble with the game this morning. First it wouldn't load. It got stuck on "Anise" and "75". I exited and tried again. It loaded. Then when I went to my Quest, it wouldn't let me load the items for the Quest. It let me complete some things on the second Quest, but I couldn't on the first one. I was using Firefox and changed to Chrome. I wasn't able to load at all. Black screen, I backed out, tried again, it went to the next screen and froze. I continued to back out and try to reload and finally had success after 5 tries. I finally was able to complete the Quest items and then tried to plant. At times I couldn't plant, I moved onto another plot and the previous one was either taken up with what I had tried to sow, or it said plowed field. I have bounced back and forth from Chrome to Firefox and issues on both. I'm not very computer savvy at all, but I'm actually hoping there are glitches today that the devs are working on (lol). I closed all my tabs shut down and reloaded my laptop. It didn't fix it. Can you help? Thank you!!!

[marymarcel]

Good morning. I've been having trouble with the game this morning. First it wouldn't load. It got stuck on "Anise" and "75". I exited and tried again. It loaded. Then when I went to my Quest, it wouldn't let me load the items for the Quest. It let me complete some things on the second Quest, but I couldn't on the first one. I was using Firefox and changed to Chrome. I wasn't able to load at all. Black screen, I backed out, tried again, it went to the next screen and froze. I continued to back out and try to reload and finally had success after 5 tries. I finally was able to complete the Quest items and then tried to plant. At times I couldn't plant, I moved onto another plot and the previous one was either taken up with what I had tried to sow, or it said plowed field. I have bounced back and forth from Chrome to Firefox and issues on both. I'm not very computer savvy at all, but I'm actually hoping there are glitches today that the devs are working on (lol). I closed all my tabs shut down and reloaded my laptop. It didn't fix it. Can you help? Thank you!!!

Hi KnittyGirl :)

I moved your post to the thread about HTML5 for loading problems.


First of all, you have to check if you have an update for the browser you are using. Sometimes they do not automatically update.
Also, check if you have any pending update for Windows or Mac in case you use it.

If you are having problems today, maybe it could be an internet issue among the many links you have to go through till you get the game. Unfortunately we cant check those.

You can go through all suggestions given in the following thread and see if they help you:
http://r1.slashkey.com/forum/showthread.php?t=627590

[mcgne]

Hello, I have previously mentioned how slow it is to load & doing the refresh (C+R) mac & have done the cache clean, + extras. Today finally have gotten a slashkey fault. Have taken a snapshot, hope this helps.

https://i.imgur.com/YEtA6Hl.png

[marymarcel]

Hello, I have previously mentioned how slow it is to load & doing the refresh (C+R) mac & have done the cache clean, + extras. Today finally have gotten a slashkey fault. Have taken a snapshot, hope this helps.

https://i.imgur.com/YEtA6Hl.png

Hi mcgne :)

I moved your post to the HTML5 thread for problems loading the game.

When you get that message, please close your browser for a few minutes and then reopen. If that doesnt help then restart your computer.

In your case I would also suggest to clear your browser cache. Please take in mind that the first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.
If you need instructions on how to clear browser cache, then visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

Also have a look at the first post, first page (http://r1.slashkey.com/forum/showthread.php?t=650270) of this thread where you will find the hardware and software requirements for your computer.

[Tiger]

Hi Everyone,

We are aware that the game is staying offline.
This has been sent of to the developers.

Remember if you have any crops needing harvested before they waste, you can work offline to do them yourself and so can your super neighbours.

We apologise for the inconvienince and ask you to try to be patient while this is investigated. It is very early in the morning for the developers so we may have to wait a while.

[heln fishing]

hi my game would connect this is the message i see 2022-02-23 11:45:01.948 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 11:45:07.842 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal and i do have internet

[Tiger]

hi my game would connect this is the message i see 2022-02-23 11:45:01.948 WARNERROR: SFS.Connect: Failed: c20.slashkey.com:443
2022-02-23 11:45:07.842 LOG[SFS - ERROR] [WebSocketLayer] Connection error: Abnormal and i do have internet

Hi heln fishing,

Please see the post before yours or click on this link to be taken to the Announcement for information: http://r1.slashkey.com/forum/announcement.php?f=1

[Tiger]

Hi Everyone,

Try the game now please and see if you are now staying online.

The issue should be resolved.

[Nancy Harned]

how do I clean cache?

[lineking]

Once again, I'm forced to report another grey screen, however, no faces.
This, while working another farmers facilities.

[Taz D]

how do I clean cache?
Hi Nancy,
What cache are you trying to clean?

To clean browser cache the instructions are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


For the memcache cleaning this is the link:
https://apps.facebook.com/farmtown/p...lear_memcached (https://apps.facebook.com/farmtown/play/?do=clear_memcached)


You should bookmark the memcache link after you run it. Then you will have it when you need it.

[Taz D]

Once again, I'm forced to report another grey screen, however, no faces.
This, while working another farmers facilities.
Hi lineking,
What errors did you have iun the FT Console if you could open it? It would help to know what if any errors you get when this happens.


Did you have a lot of facility posts open in different tabs?
Or had you worked a lot of them and not restarted your browser?
It may just be that your browser was running out of memory as not all of your memory would be allocated to the browser, so if you have been doing a lot then it might have cause the browser to lock up.

The only thing I can suggest is to close and reopen the browser occasionally while working those and maybe run the memcache once in a while to update your account.

[Alexm2012]

2022-03-01 13:05:13.549 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0

trying to place facilities anywhere on any farm and keep getting this? any reason?

[marymarcel]

2022-03-01 13:05:13.549 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0

trying to place facilities anywhere on any farm and keep getting this? any reason?

Hi Alexm :)

Are you working in your own farms or as a superneighbor with design privilages? Are you moving the facilities from their menu or using the hands?

When you get this error, does it prevent you to continue placing facilities?

Try to close your browser and then restart your computer and see if it is fixed for you.

[Star Play]

Hi I am getting a disconnection error all the time. 2022-03-01 14:57:50.041 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 14:59:25.719 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:01:01.437 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:01:51.962 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:05:40.937 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:07:16.229 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:08:18.880 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:10:00.513 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:10:49.146 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:11:35.287 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:12:51.384 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:14:10.253 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.

Please let me know what is going on.

It is very irritating.

[Taz D]

Hi I am getting a disconnection error all the time. 2022-03-01 14:57:50.041 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 14:59:25.719 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:01:01.437 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:01:51.962 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:05:40.937 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:07:16.229 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:08:18.880 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:10:00.513 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:10:49.146 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:11:35.287 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:12:51.384 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.
2022-03-01 15:14:10.253 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection.

Please let me know what is going on.

It is very irritating.
Hi Star Play,
This looks like you are having an internet connection problem. You can try all the suggestions in the following link to see if any of those work:
http://www.slashkey.com/forum/showthread.php?t=627590


It could be one of the many links your data has to go through to get to the Farm Town servers is having a problem that can be causing you to drop connection. Unfortunately neither you or we can monitor any of those links or fix them. You will just have to play off line until it is back working.

[sstebbens]

beginning yesterday farm town is hard to load and takes several tries. Trying to do anything results in extreme buffering and it seems to lock up. Example: tried to accept 50 gifts a few min ago. After waiting 10 minutes, gifts were still not loaded. I am in Arizona if this is a server problem. Note: my household is not having any problems with any other computer games. Farm town is exhibiting these issues on two different computers.

[Taz D]

beginning yesterday farm town is hard to load and takes several tries. Trying to do anything results in extreme buffering and it seems to lock up. Example: tried to accept 50 gifts a few min ago. After waiting 10 minutes, gifts were still not loaded. I am in Arizona if this is a server problem. Note: my household is not having any problems with any other computer games. Farm town is exhibiting these issues on two different computers.
Hi sstebbens,
Please try all the suggestions in the following link:
http://www.slashkey.com/forum/showthread.php?t=627590


This may be an internet problem somewhere between you and the Farm Town servers. There are many links your data has to go through between you and those servers and any one of those links having a problem can cause this kind of action. Unfortunately we have no way of monitoring or fixing any problems in those links.

[sstebbens]

This is an example of one of the multitude of error messages I get:

2022-03-02 23:50:29.080 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w20.slashkey.com/facebook/farm/ajax.php?uid=100000350971125&platform=facebook&call_sig=7b3bbe455513cd189ba0017a075f4a55&call_sig_time=1646264871&fb_locale=en_US&mps=f3&signed_request=mXvXlkY6JnkOtyvvAFNVGhPrrJJ8GEE_e1-vAvS4_HQ=.eyJhbGdvcml0aG0iOiJITUFDLVNIQTI1NiIsImV4 cGlyZXMiOjUxNzk3OTEsImlzc3VlZF9hdCI6MTY0NjI2NDg2MC wib2F1dGhfdG9rZW4iOiJFQUFBQURUWkFaQzQxOEJBSDlaQUJD eEJJRW9kWkNqMW5seGhrOWlFblM1QVVPY1JUaDAwWkFnOFlscX VUSW1oZFVhajNKRHI4R3pyeU1FeElVcWVxb2M5amR4RUMzaWNu TzlsYk1na3hMTVk5OVdIWkNWRXg4em1Kb2hlV2dFc01FT1FYNm Y0Vk9YTTM0OG90VHhzOUhnTnh0SXBGWkN0ZnhVZlFwMG1sZmdQ VEFaRFpEIiwidG9rZW5fZm9yX2J1c2luZXNzIjoiQWJ4dlkxRF lVaHFXSGs4XyIsInVzZXJfaWQiOiIxMDAwMDAzNTA5NzExMjUi fQ==

[Taz D]

This is an example of one of the multitude of error messages I get:

2022-03-02 23:50:29.080 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Unknown Error, https://w20.slashkey.com/facebook/farm/ajax.php?uid=100000350971125&platform=facebook&call_sig=7b3bbe455513cd189ba0017a075f4a55&call_sig_time=1646264871&fb_locale=en_US&mps=f3&signed_request=mXvXlkY6JnkOtyvvAFNVGhPrrJJ8GEE_e1-vAvS4_HQ=.eyJhbGdvcml0aG0iOiJITUFDLVNIQTI1NiIsImV4 cGlyZXMiOjUxNzk3OTEsImlzc3VlZF9hdCI6MTY0NjI2NDg2MC wib2F1dGhfdG9rZW4iOiJFQUFBQURUWkFaQzQxOEJBSDlaQUJD eEJJRW9kWkNqMW5seGhrOWlFblM1QVVPY1JUaDAwWkFnOFlscX VUSW1oZFVhajNKRHI4R3pyeU1FeElVcWVxb2M5amR4RUMzaWNu TzlsYk1na3hMTVk5OVdIWkNWRXg4em1Kb2hlV2dFc01FT1FYNm Y0Vk9YTTM0OG90VHhzOUhnTnh0SXBGWkN0ZnhVZlFwMG1sZmdQ VEFaRFpEIiwidG9rZW5fZm9yX2J1c2luZXNzIjoiQWJ4dlkxRF lVaHFXSGs4XyIsInVzZXJfaWQiOiIxMDAwMDAzNTA5NzExMjUi fQ==
Hi sstebben,
That is an indication of an internet problem. I am sorry, but there is nothing we can do to fix this as those links are not in our control. It is not a server problem. The only thing you can do is wait and hope that whoever is having the problem can get it fixed soon.

[max_river]

Hi i am having issues with farmtown every time I try to do something it is a button comes up and tells me to log in been like that for the pass half hour.

[Taz D]

Hi i am having issues with farmtown every time I try to do something it is a button comes up and tells me to log in been like that for the pass half hour.
Hi max river,
I moved your post to the HTML/WebGL loading problems and errors thread.


The only log in you have to do is Facebook. Once you are logged in there then that is how Farm Town knows you are logged in. Farm Town does not have a log in pop up.


Are you using CCleaner with KOMO on your computer? You may need to uninstall the KOMO as it seems to be interferring with some transfers of data and may be why you keep having to log into Facebook.



Make sure your browser is up to date. Also your Windows or Mac.

[TsunamiVince]

I just clicked across on the facility manager. I hadn't paid attention to when this error popped up, warnings are warnings but playing with a null pointer is bad:

2022-03-07 15:51:18.389 INFOCheckpoint-DONE - Map Loaded - Mem: 99/53/153/286 MB
------------------------------------
2022-03-07 15:52:07.491 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:52:25.684 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:53:32.009 INFOCheckpoint-U-70 - Go To Farm - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.019 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.259 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 106/64/170/412 MB
2022-03-07 15:53:32.269 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 106/64/171/412 MB
2022-03-07 15:53:32.303 INFOStats: WebGL 2.0 WebGL Mem: 171/412 MB Managed Mem: 107 MB Unity Mem: 64 MB Video Mem: 512 MB
2022-03-07 15:53:34.541 INFOCheckpoint-DONE - Map Loaded - Mem: 109/65/174/412 MB
------------------------------------
2022-03-07 16:13:13.166 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: 6S
2022-03-07 16:13:30.712 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: (V

[Taz D]

I just clicked across on the facility manager. I hadn't paid attention to when this error popped up, warnings are warnings but playing with a null pointer is bad:

2022-03-07 15:51:18.389 INFOCheckpoint-DONE - Map Loaded - Mem: 99/53/153/286 MB
------------------------------------
2022-03-07 15:52:07.491 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:52:25.684 ERRORInvalidOperationException: Sequence contains no matching element
at System.Linq.Enumerable.First[TSource] (System.Collections.Generic.IEnumerable`1[T] source, System.Func`2[T,TResult] predicate) [0x00000] in <00000000000000000000000000000000>:0
2022-03-07 15:53:32.009 INFOCheckpoint-U-70 - Go To Farm - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.019 INFOCheckpoint-U-72 - Load_Farm_Info - Mem: 106/65/171/412 MB
2022-03-07 15:53:32.259 INFOCheckpoint-U-74 - Load_Farm_Info Done - Mem: 106/64/170/412 MB
2022-03-07 15:53:32.269 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 106/64/171/412 MB
2022-03-07 15:53:32.303 INFOStats: WebGL 2.0 WebGL Mem: 171/412 MB Managed Mem: 107 MB Unity Mem: 64 MB Video Mem: 512 MB
2022-03-07 15:53:34.541 INFOCheckpoint-DONE - Map Loaded - Mem: 109/65/174/412 MB
------------------------------------
2022-03-07 16:13:13.166 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: 6S
2022-03-07 16:13:30.712 WARNWARNING: Farm_Controller.Remove_Recipe_Items - not enough items on storage to cook recipe, failed ingredient: (V
Hi TsunamiVince,
I have moved your post to the thread about errors.
This looks to me like you didn't have enough of some ingredient to make a product you were trying to start in the facility manager. Did this error stop you from continuing playing?

[Keef]

getting this error
2022-03-09 05:31:42.184 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
USER ID number ( 727691242 )

[Taz D]

getting this error
2022-03-09 05:31:42.184 WARNEXCEPTION: Ajax.Notify_Caller - Exception: System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
USER ID number ( 727691242 )
Hi Keef,
What were you doing when you got that error?

Did you get any message pop up?

Did it stop your game?

[Keef]

Hi Keef,
What were you doing when you got that error?

Did you get any message pop up?

Did it stop your game?
I was trying to get back to my S/n farm, it takes me to her farm but when I try and go to the farm i'm doing for her it just won't load and that is the error I get, she says she is frozen out as well

[Tiger]

I was trying to get back to my S/n farm, it takes me to her farm but when I try and go to the farm i'm doing for her it just won't load and that is the error I get, she says she is frozen out as well

Hi Keef,

When did this start happening for the you and farm owner, have they modified that farm at all since you both started getting this problem?

If the farm owner is getting that error and the game is locking up only when she goes to a specific farm, then it would be better if she was to post herself so we can work with her or if she doesn't have or want a forum account she can report the issue to support and work with them if she prefers that.

To try to see what is happening, we would need the user id for her and also which farm it is that is causing the error, so that we can try visiting it to see what is on that farm and also see if we get the same problem just by visiting that farm.

In the meantime, if you can't get her user id, try hiding everything in your preferences before you go to the problem farm and see if the error still shows up with nothing showing or still locks up for you. If it does not, try only showing one item at a time and see if there is a specific type of item that could be causing it.

[Keef]

have been able to get bak in 4 hours later

Keef

[Luann2009]

I have a Mac laptop. I would like to play Farm town using the safari browser, but it won't load. I can play using Firefox

[marymarcel]

I have a Mac laptop. I would like to play Farm town using the safari browser, but it won't load. I can play using Firefox

Hi Luann :)

Non of the moderators are using a Mac but we know that Safari is not always working for it.

Mac users have better results using Opera browser or Firefox browser. If you wish you could try to contact Mac help center and see what they can offer to you.

[Linda Lightner]

my ft says its not supported on GLWeb i downloaded the app. please let me farm my crops

[marymarcel]

my ft says its not supported on GLWeb i downloaded the app. please let me farm my crops

Hi Linda :)

I moved your post to the thread about HTML.

When you get this message, please close your browser for a few minutes and then reopen it.

If you still get the message, then restart your computer.

If nothing works for you, then clear your browser cache. The first time you load the game after the clearing, it will load slowly as all graphics have to be loaded again.

If you need instructions on how to clear your browser cache, please visit the following link:
http://r1.slashkey.com/forum/showthread.php?t=421890

[Tiger]

Hi Everyone,

We are aware that the game is staying offline and that there are problems with Farm Town Requests showing up in both Show Facility Wall Requests and Show Other Wall Requests.

These have been sent of to the developers.

Remember if you have any crops needing harvested before they waste, you can work offline to do them yourself and so can your super neighbours.

For Facility Requests etc you can try your Facebook News Feed and set it to Most Recent to see if any friends posts are showing up there instead of going to each friends timeline to find them. The Most Recent option you can click on is on the left side of your Facebook News Feed.

Our apologies for the recent inconveniences and ask you to try to be patient while these issueS are investigated. It is very early in the morning for the developers so we may have to wait a while.

[Tiger]

Offline Issue should now be resolved.
Please reload the game and see if you can stay online folks!

UPDATE 20:15 GMT

The Posting and Wall Requests are back to normal. Please reload the game before you try posting if you have not done so already.

Thank you for your patience!

[Clohar]

Hi, where could be the problem I can't enter in the game. Here's what I am seing in the Toggle FT Console: 2022-03-15 20:23:21.857 ERRORTexture has out of range width / height
2022-03-15 20:23:21.864 ERRORUnityException: Failed to create texture because of invalid parameters.
at UnityEngine.Texture2D.Internal_Create (UnityEngine.Texture2D mono, System.Int32 w, System.Int32 h, System.Int32 mipCount, UnityEngine.Experimental.Rendering.GraphicsFormat format, UnityEngine.Experimental.Rendering.TextureCreation Flags flags, System.IntPtr nativeTex) [0x00000] in

Please help me. Chrome is updates, GEFORCE EXPERIENCE video card pilot update, Windows 10 update.

[Taz D]

Hi, where could be the problem I can't enter in the game. Here's what I am seing in the Toggle FT Console: 2022-03-15 20:23:21.857 ERRORTexture has out of range width / height
2022-03-15 20:23:21.864 ERRORUnityException: Failed to create texture because of invalid parameters.
at UnityEngine.Texture2D.Internal_Create (UnityEngine.Texture2D mono, System.Int32 w, System.Int32 h, System.Int32 mipCount, UnityEngine.Experimental.Rendering.GraphicsFormat format, UnityEngine.Experimental.Rendering.TextureCreation Flags flags, System.IntPtr nativeTex) [0x00000] in

Please help me. Chrome is updates, GEFORCE EXPERIENCE video card pilot update, Windows 10 update.
Hi Clohar,
I moved your post to the HTML/WebGL loading problems thread. When you get errors and loading problems like this please post in this thread.
Please try clearing your browser cache withthe instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


The game will load slower the first time after doing that as it hgas to down load all the graphics again.


You could also run the memcache though I am not sure if that would help.


Also make sure you haven't added any add ons or plugins.



Try a different browser to see if it will load in that.

[KnittyGirl]

Hi i am having issues with farmtown every time I try to do something it is a button comes up and tells me to log in been like that for the pass half hour.
I'm getting the same thing. I generally use Firefox and this is where it's happening. I was able to load the game using Chrome. Not sure if it's an internet thing or not.

[Taz D]

I'm getting the same thing. I generally use Firefox and this is where it's happening. I was able to load the game using Chrome. Not sure if it's an internet thing or not.
Hi KnittyGirl,
I am getting the same thing in Firefox. Not sure what is going on, but it is a Facebook issue and not the game.

[max_river]

i am having the same issues

[Taz D]

i am having the same issues
Hi Max River,
Again or still from your first post about it on March 3rd?

[max_river]

it just started doing it good again tonight

[Taz D]

it just started doing it good again tonight
Hi Max River,
Ok. I am not sure what is going on, but it is a Facebook issue apparently with Firefox. I have opened in Edge and not getting the problem. Chrome is working ok too.

[beegy]

I am having same problem with Firefox.

[Taz D]

I am having same problem with Firefox.
Hi beegy,
This is a problem with Facebook and Firefox. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests in Firefox. Hopefully they will get it fixed soon.

[ftjill]

Starting today, whenever I play Farm Town Facebook keeps putting up a popup telling me to log on. Earlier today I could load FT although it took several cycles of the popups. Tonight I am still getting the popups but cannot open the farms.

If I'm quick I can get into the forum. And I was able to accept gifts.

Browser: Firefox

[Taz D]

Starting today, whenever I play Farm Town Facebook keeps putting up a popup telling me to log on. Earlier today I could load FT although it took several cycles of the popups. Tonight I am still getting the popups but cannot open the farms.

If I'm quick I can get into the forum. And I was able to accept gifts.

Browser: Firefox
Hi ftjill,
I moved your post to the thread about loading problems.
This is a problem with Facebook and Firefox. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests in Firefox. Hopefully they will get it fixed soon.

[ftjill]

Taz. Thank you for the quick reply. Much appreciated. I just tried again and the farms loaded. Hopefully the problem will be fixed soon.

[Alexandra_J]

I'm on my mobile using puffin on my android and facebook also logs me out. It was fine just now. Cleared my farmtown memcache which hasn't helped

[Taz D]

I'm on my mobile using puffin on my android and facebook also logs me out. It was fine just now. Cleared my farmtown memcache which hasn't helped
Hi Alexandra J,
I am sorry but this is a Facebook issue. We can only wait for Facebook to fix it.

[FarmersWife1965]

I had an issue again with a popup box saying my browser didn't support WebGL. I simply updated my Chrome, and voila! It worked! Love when I can troubleshoot a problem myself, and my fix actually works! :)

[Khalan]

Hope I chose the right thread to post this if not I am sorry!

Starting this afternoon while playing I keep getting notice to log in to Facebook. At first I could avoid this by getting to my farm from someone else's post on Face book or a forum farm link. Now though it seems every time the game goes to communicate with the main frame I get message to log in and have to log in. I use Firefox browser which is up to date. I can't get to the Farm town toggle as it just reloads after logging back in Facebook and once the pop up happens it disappears. Windows is up to date as well. I have cleared data and cache. I have even tried setting Facebook to keep signed in. I tried to use Edge browser but it sat at climbing tractor as usual. Edge has always been a problem browser for me. I will try chrome I guess though I removed it due to constantly having issues playing FarmTown and it is a memory hog. With many farms now hitting close to 30G ram to load that just says no bueno to me lol. Any other suggestions other than trying Chrome? Or is there any other information you need from me to try and find issue?

Really hoping to use Firefox lol
Thanks for your help!

[Taz D]

Hope I chose the right thread to post this if not I am sorry!

Starting this afternoon while playing I keep getting notice to log in to Facebook. At first I could avoid this by getting to my farm from someone else's post on Face book or a forum farm link. Now though it seems every time the game goes to communicate with the main frame I get message to log in and have to log in. I use Firefox browser which is up to date. I can't get to the Farm town toggle as it just reloads after logging back in Facebook and once the pop up happens it disappears. Windows is up to date as well. I have cleared data and cache. I have even tried setting Facebook to keep signed in. I tried to use Edge browser but it sat at climbing tractor as usual. Edge has always been a problem browser for me. I will try chrome I guess though I removed it due to constantly having issues playing FarmTown and it is a memory hog. With many farms now hitting close to 30G ram to load that just says no bueno to me lol. Any other suggestions other than trying Chrome? Or is there any other information you need from me to try and find issue?

Really hoping to use Firefox lol
Thanks for your help!
Hi Khalan,
I moved your post to the thread where all the other posts concerning this are located.

This is a problem with Facebook and Firefox. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests in Firefox. Hopefully they will get it fixed soon.

[Khalan]

Thanks for the quick reply Taz! Sorry I really did spend over an hour looking in the forums for someone one else posting this issue. I tried searching forums as well. I really try to not post same as someone else to create more work for you guys. You guys all are awesome! I am trying Chrome again lol

[RFMad]

Just so you know, I can't stay logged into Farm Town. It keeps blinking and not loading. It's happening on Firefox and Chrome.

[Taz D]

Just so you know, I can't stay logged into Farm Town. It keeps blinking and not loading. It's happening on Firefox and Chrome.
Hi RFMad,
I moved your post to the HTML/WebGL thread about loading issues where all the posts about this issue have been moved.


This is a problem with Facebook and Firefox and apparently Chrome for you. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests. Hopefully they will get it fixed soon.

[RFMad]

Thanks, Taz. I hope Facebook gets it's act together, too!

I moved your post to the HTML/WebGL thread about loading issues where all the posts about this issue have been moved.


This is a problem with Facebook and Firefox and apparently Chrome for you. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests. Hopefully they will get it fixed soon.[/QUOTE]

[Taz D]

Thanks, Taz. I hope Facebook gets it's act together, too!

I moved your post to the HTML/WebGL thread about loading issues where all the posts about this issue have been moved.


This is a problem with Facebook and Firefox and apparently Chrome for you. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests. Hopefully they will get it fixed soon.[/quote]
Hi RFMad,
They may have already. I have been able just now to open 5 facility requests without getting asked to login again.

[RFMad]

Thank you, Taz. I'll check again.


Hi RFMad,
They may have already. I have been able just now to open 5 facility requests without getting asked to login again.[/QUOTE]

[beegy]

Firefox is still repeatedly asking me to log in. Guess I will just take a few days off and see if they get it fixed. I may just take a long break from the farms anyway.

[Taz D]

Firefox is still repeatedly asking me to log in. Guess I will just take a few days off and see if they get it fixed. I may just take a long break from the farms anyway.
Hi beegy,
I am sorry, but there is nothing Farm Town can do about this. Facebook will need to fix it. The only thing you can do is try a different browser.

[bjyhey3]

I'm being asked to sign in to FB on Safari and FireFox and when I do it asks me to sign on again and again. I haven't been on here so I'm not sure it's a known problem but it just started for me a half hour ago...thanks

[Taz D]

I'm being asked to sign in to FB on Safari and FireFox and when I do it asks me to sign on again and again. I haven't been on here so I'm not sure it's a known problem but it just started for me a half hour ago...thanks
Hi bjyhey,
This is a problem with Facebook and different browsers. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests in Firefox. Hopefully they will get it fixed soon.

[bjyhey3]

Hi bjyhey,
This is a problem with Facebook and different browsers. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests in Firefox. Hopefully they will get it fixed soon.


Thank you Taz...I'll check later

[pdsegida]

during the past 2 days whenever I click on a farm town link to get ingredients, work or even to get into the game, I get logged out of FaceBook. I deleted and reinstalled Firefox(browser) last night and for several hours today all was well. Tonight I started getting "logged out" again. This is only happening in Firefox, not Google Chrome (that is not my browser of choice as it runs much slower). Is there anything I can do to fix this? I already use the "compressed version" you have in our preferences, and do the memcache whenever gifts get stuck. I am completely baffled and in need of your assistance. Thanks, Pam
Facebook USER ID number is: 1806061592
ps- I have noticed other folks encountering same problem posting online

[Taz D]

during the past 2 days whenever I click on a farm town link to get ingredients, work or even to get into the game, I get logged out of FaceBook. I deleted and reinstalled Firefox(browser) last night and for several hours today all was well. Tonight I started getting "logged out" again. This is only happening in Firefox, not Google Chrome (that is not my browser of choice as it runs much slower). Is there anything I can do to fix this? I already use the "compressed version" you have in our preferences, and do the memcache whenever gifts get stuck. I am completely baffled and in need of your assistance. Thanks, Pam
Facebook USER ID number is: 1806061592
ps- I have noticed other folks encountering same problem posting online
Hi pdsegida,
I moved your post to the HTML/WebGL loading problems thread.
It is not Farm Town logging you out. There is no log in or out for Farm Town.
This is a problem with Facebook and Firefox. I am not sure what Facebook changed but since it was working ok this morning and later in the afternoon it appears they have changed something that causes repeated login requests in Firefox. Hopefully they will get it fixed soon.
It is currently working ok now for me.

[rexene]

I can accept gifts and send gifts, but sometimes when i click on play, the game doesnt load. This happens rather frequently. Usually i have to wait a few days before i can actually farm/chop/fish etc.

[Taz D]

I can accept gifts and send gifts, but sometimes when i click on play, the game doesnt load. This happens rather frequently. Usually i have to wait a few days before i can actually farm/chop/fish etc.
Hi Rexene,
I moved your post to the thread about the HTML/WebGL loading problems.
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

After that then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.



Also there are some steps you can try in the first post on the first page of this thread along with the minimum requirements for playing the game.

[hiddenvalley]

Hello, this has been an ongoing issue while playing Farm Town game on Facebook. I get this message as I am going down the list of requests for help for ingredients or collecting bonuses. Can you please make it stop?!

this is the message:
You’re Temporarily Blocked
It looks like you were misusing this feature by going too fast. You’ve been temporarily blocked from using it.
If you think this doesn't go against our Community Standards let us know.

Playing this game does not break any Facebook Community Standards in any way, as I am only playing a game!

[Taz D]

Hello, this has been an ongoing issue while playing Farm Town game on Facebook. I get this message as I am going down the list of requests for help for ingredients or collecting bonuses. Can you please make it stop?!

this is the message:
You’re Temporarily Blocked
It looks like you were misusing this feature by going too fast. You’ve been temporarily blocked from using it.
If you think this doesn't go against our Community Standards let us know.

Playing this game does not break any Facebook Community Standards in any way, as I am only playing a game!
Hi hiddenvalley,
I moved your post to the thread about errors.
This is not Farm Town blocking you, so we don't have any way to stop it.



Facebook changed their security rules and this is what happens when you try to open too many tabs with the game. The only way you can keep this from happening is to not open as many tabs with something from the game. When I work facility posts or collect bonuses, etc. I only open 4 tabs with those.

[FarmerWitch]

User id : 556304007
I am having a problem logging in

2022-03-21 11:35:39.078 INFOCheckpoint-B-000 - Initialized
2022-03-21 11:35:39.078 LOGFT Client Services Inited.
2022-03-21 11:35:39.097 LOGSessionId: 2211335
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 400 Direct3D11 vs_5_0 ps_5_0)
2022-03-21 11:35:39.231 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2022-03-21 11:35:39.373 LOGnavigator.mediaDevices support available

[Tiger]

User id : 556304007
I am having a problem logging in

2022-03-21 11:35:39.078 INFOCheckpoint-B-000 - Initialized
2022-03-21 11:35:39.078 LOGFT Client Services Inited.
2022-03-21 11:35:39.097 LOGSessionId: 2211335
Browser: Firefox: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 400 Direct3D11 vs_5_0 ps_5_0)
2022-03-21 11:35:39.231 ERRORApplying workaround to Firefox bug https://bugzilla.mozilla.org/show_bug.cgi?id=1397977
2022-03-21 11:35:39.373 LOGnavigator.mediaDevices support available

Hi FarmerWitch,

The ERROR you are seeing in the console when using Firefox is not what is preventing you from loading the game.

I've loaded your farms using Firefox and had no problems.
This is the link to one of your smaller farms, which should be easier for you to load, see if you can load the game by going to that one first:
https://apps.facebook.com/farmtown/play/?farm_id=556304007&farm_ix=43

If that does not help or you can't get to the other bigger farms you have, please go to the first post on page one of this thread and see if there is anything listed there that you have not already tried recently. Here's the link for that:
http://r1.slashkey.com/forum/showthread.php?t=650270

Please also take some time to learn how to find your posts on the forum, the replies to them are usually below where you posted or on the next page of the thread. Here's the link to help you with that if you need it:
http://r1.slashkey.com/forum/showthread.php?t=594766

[Kevin Batey]

Another error trying to open in Chrome, worked about 3 hours ago but not now

[Taz D]

Another error trying to open in Chrome, worked about 3 hours ago but not now
Hi Kevin Batey,
I moved your post to the thread about loading problems.


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update. Chrome did have an update yesterday.


Try clearing your browser cache. You can find instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890
Please note the game will load slower the first time after doing this as it has to download all the graphics for the game again.


Also you can find more steps to try in the first post on the first page of this thread along with the minimum requirements for playing.

[iadiedee]

Game loads on my laptop. Does not load on my new desktop. Can you help me? Screenshots attached. USER ID number ( 595699608 )

Chrome (fails on Firefox too)
Win 10
AMD Lenovo

Thank you,
Dee25122

25126

[Taz D]

Game loads on my laptop. Does not load on my new desktop. Can you help me? Screenshots attached. USER ID number ( 595699608 )

Chrome (fails on Firefox too)
Win 10
AMD Lenovo

Thank you,
Dee25122

25126
Hi Dee,
Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating. New computers do not always come completely updated.

Also make sure your browser is updated as sometimes they do not automatically update.

Edit: Sorry I forgot we took that down.
Make sure you do not have any extensions in your browsers for things like ad blockers or anything that changes Facebook layout.



Also try the steps in the first post on the first page of this thread. The minimum requirements for playing are also listed there.

[ron boy]

my game takes several hours to load out of the grey box with the white line

this often happens in the day time I usually have to wait till night time

[Taz D]

my game takes several hours to load out of the grey box with the white line

this often happens in the day time I usually have to wait till night time
Hi Ron boy,
I moved your post to the thread about loading problems.


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

Disable all extensions added to your browser. Any that would change the way Facebook looks, perhaps to the old classic look or hide Facebook ads. Those have caused problems with being able to load the game.



Also there are steps you can try to check your computer in the first post on the first page of this thread. There are also minimum requirements for playing in that post. Make sure your computer meets those requirements.

[lesleelay]

My game id is: 10211701903400092
I am still having problems with Farmtown freezing up, kicking me off, and going to a black screen. I did everything that the other link said to do. This has been an on going issue for over a year now.
I also want the black belts back. When I look at the items I'm producing in my facilities it doesn't show the belt levels anymore.

[iadiedee]

It was the display drivers causing the issue.

Thank you for your help Taz. You're always so helpful.

[Taz D]

My game id is: 10211701903400092
I am still having problems with Farmtown freezing up, kicking me off, and going to a black screen. I did everything that the other link said to do. This has been an on going issue for over a year now.
I also want the black belts back. When I look at the items I'm producing in my facilities it doesn't show the belt levels anymore.
Hi lesleelay,
I moved your post to the thread about loading problems.


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.

Disable all extensions added to your browser. Any that would change the way Facebook looks, perhaps to the old classic look or hide Facebook ads. Those have caused problems with being able to load the game.

Also there are steps you can try to check your computer in the first post on the first page of this thread. There are also minimum requirements for playing in that post. Make sure your computer meets those requirements.



The belts not showing issue has already been reported to the developers and will be fixed soon.

[petejohn64@gmx.co.uk]

since you carried out your work all actions on my farm are very slow and taking ages to do anything, can you please tell me when this will be sorted out because it is becoming very frustrating.

Regards

farm workers

[Tiger]

since you carried out your work all actions on my farm are very slow and taking ages to do anything, can you please tell me when this will be sorted out because it is becoming very frustrating.

Regards

farm workers

Hi petejohn64,

I have moved your post to the thread for issues with slowdowns.
I have loaded your farms very fast with no issues at all.

Is it your own farms slowing down or other farmers farms?
If it's your own farms have you added anything to them recently?
Have you noticed if there is a specific item that you are showing or working on for yourself or others that might be causing the slowdown?

Please check that you have kept up with any computer and browser updates and if you have not cleared the caches/history in your browser please do so. After doing that your farms will load slower as your computer has to get all the graphics again. You may prefer to make sure that you have turned off all the show items in your game preferences before you clear those so that you have less to load initially.

Please also check the items in the first post on page one (http://r1.slashkey.com/forum/showthread.php?t=650270) of this thread, compare your computer to the technical requirement listed there then scroll down towards the bottom of that post as you may want to try the compressed graphics setting while this is happening.

If it is everything slowing down rather than a specific type of work or farm then you may have a slowdown in one or more of the many internets connections you computer has to go through to get to the game servers. Those are owned by many different companies which means that you may have to wait for whoever owns that connection to find the problem to fix it.

[Kevin Batey]

It happened again today. In Chrome, I am AGAIN getting the pop up and game will not load. Works fine in MS Edge. I have no updates needed on Chrome and I cleared my cache and cookies two months ago on an unrelated issue with a streaming service, which I do not think I need to do it again so soon. Should I just use EDGE from now on, until it errors on EDGE, which it has done in the pastl.

[marymarcel]

It happened again today. In Chrome, I am AGAIN getting the pop up and game will not load. Works fine in MS Edge. I have no updates needed on Chrome and I cleared my cache and cookies two months ago on an unrelated issue with a streaming service, which I do not think I need to do it again so soon. Should I just use EDGE from now on, until it errors on EDGE, which it has done in the pastl.

Hi Kevin :)

I moved your post to the thread about HTML5 for loading problems.

When you got the error pop up, had you been working on your farms or others farms, or it was just when you loaded the game for the first time?
If this happened after working farms, which jobs were you doing?

Asking this as this usually happens when your browser is lack of memory, so you could get the error in chrome but not in edge as that was not the browser you were using.

When this happens, it is better to close the browser and restart the computer. But if that doesnt work or the error shows up a few days ago, then the best thing to do is clearing the browser cache.
Just take in mind that after the clearing, the game will load slowly as all graphics have to be loaded again.

[laditz]

I thought I posted this a bit ago but not sure I hit send and not seeing it so I will post for sure this time. My farm will not load, it gets stuck at U60 when outside the game, no updates needed, started this morning. Have had it do this occasionally over the past week but only for a short time not all day. I sent some gifts then about 10 minutes later I got into the game but in the game it gets stuck at U72 if it get to u75 it will just stay on that farm will not load my other farms or other peoples, I have let it sit there for up to 30 minutes with no luck, cleared browser, and meme cache, tried 4 browsers. Also, on the front page it says the game will not work when it changes to the old FB window but mine has done that for the past year and half and always worked, I do not have nothing on my computer to make it do that, this lap top is only a few months old and I never installed no extension, no ad blockers, only thing I have is google and ibotta and I turned those extension off so I do not think that is my issue but wonder why it does this if it is not suppose to work changing to older fb page. My internet is not the greatest at times but since everything else is loading and working good ATM but not FT not thinking it is the internet. it also will drain all the bandwidth when trying to load farmtown but not with anything else I do, it is normal outside of FT. My new laptop has all that is needed and above to run FT, the 64 bit double the rams needed. etc

[Taz D]

I thought I posted this a bit ago but not sure I hit send and not seeing it so I will post for sure this time. My farm will not load, it gets stuck at U60 when outside the game, no updates needed, started this morning. Have had it do this occasionally over the past week but only for a short time not all day. I sent some gifts then about 10 minutes later I got into the game but in the game it gets stuck at U72 if it get to u75 it will just stay on that farm will not load my other farms or other peoples, I have let it sit there for up to 30 minutes with no luck, cleared browser, and meme cache, tried 4 browsers. Also, on the front page it says the game will not work when it changes to the old FB window but mine has done that for the past year and half and always worked, I do not have nothing on my computer to make it do that, this lap top is only a few months old and I never installed no extension, no ad blockers, only thing I have is google and ibotta and I turned those extension off so I do not think that is my issue but wonder why it does this if it is not suppose to work changing to older fb page. My internet is not the greatest at times but since everything else is loading and working good ATM but not FT not thinking it is the internet. it also will drain all the bandwidth when trying to load farmtown but not with anything else I do, it is normal outside of FT. My new laptop has all that is needed and above to run FT, the 64 bit double the rams needed. etc
Hi laditz,
If you are changing back to the old Facebook layout then that is most likely the problem why it stops loading. The only way we know of to do so now is with an extension that forces the browser to use the old layout. If you have that extension then remove it.
If your internet is slow that can also cause problems loading or bad at times and you say Farm Town uses that much of your bandwidth then that would be an internet problem too.

[lindasue6]

Haven’t been able to load Farmtown for at least 3 days on my iPad Pro when it had worked fine for 2 1/2 weeks prior. Doesn’t matter if on Edge, Chrome or Safari. All latest version and Web gl 2 enabled. All very frustrating and costing us farm cash! User ID on lindasue6 account is 1531468114. Bear girl account is 100000197778849. Having to spend 15 minutes plus to finally load for very minimal time on either account is NOT right. Extremely frustrating.