HTML5/WebGL: Game Not loading or frequent crashes

[inarey]

My farm loaaded for a few days on HTML5 but the neighbours and chat box was just white. Today my farm will not load with HTML5 at all. Please help

[JohnAlbertini]

was not able to see any neighbors so unable to work their farms?

[Taz D]

was not able to see any neighbors so unable to work their farms?
Hi John,
The neighbors part has not been added yet to the HTML version. Please read the first post of this thread to see what is avaialble in this version currently. The developers will be working on adding in the additional functions we have in Flash over the next few weeks.

[Taz D]

My farm loaaded for a few days on HTML5 but the neighbours and chat box was just white. Today my farm will not load with HTML5 at all. Please help
Hi inarey,
I have moved your post to the News & Announcements section thread about the HTML version.
The Neighbors part has not been added in the HTML version yet. You can see what is available currently in the first post of this thread.


Please do the tests in the following link and then report the results in this thread:
http://www.slashkey.com/forum/showthread.php?t=650382

[JohnAlbertini]

Hi John,
The neighbors part has not been added yet to the HTML version. Please read the first post of this thread to see what is avaialble in this version currently. The developers will be working on adding in the additional functions we have in Flash over the next few weeks.

So much for a "social" game then? Can we get hired at the markets, inn? I'm guessing not then.

[chrisluvsanimals]

Steps 1-4 loaded fine but 5 and 6 look exactly like a big green blob I try to load

Graphics Feature Status
Canvas: Hardware accelerated
CheckerImaging: Disabled
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Rasterization: Hardware accelerated
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

So much for a "social" game then? Can we get hired at the markets, inn? I'm guessing not then.
Hi John,
As I said the other parts of the game will be added as they work on them over the next few weeks after they can solve the loading problems. This is why you can still use the Flash version at least until Flash is disabled by your browser.

[RIAP27]

My farms started going wonky not showing crops in Flash, so I suspected something as going on, so so I switched to HTML and OMG the icons! ARE NORMAL! WELL DONE! I am happy! Tomorrow is my eye surgery and once I recover from it all by months end I look forward to the new version for sure now.

[mnordy]

Did a check on my computer and saw the rotating cube the tanks etc and got to the green ship and can't see anything from there on down? how do I get into the new farm town? Can I get all the money back that I have invested if I can't play the game?

[Taz D]

Did a check on my computer and saw the rotating cube the tanks etc and got to the green ship and can't see anything from there on down? how do I get into the new farm town? Can I get all the money back that I have invested if I can't play the game?
Hi mnordy,
Your previous posts about this have been moved to the News and Announcements thread about the html version and answered. Please stop creating new threads in this section and instead reply to the thread in this link:
http://www.slashkey.com/forum/showthread.php?t=650270


You can find your previous posts by following the instructions in this link:
http://www.slashkey.com/forum/showthread.php?t=594766

[Kathy5828]

Farm will not load past black screen with white icon. Using Chrome 87, Chromebook.

Tests 1-4 and 6 load fine. #5 will not load.

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Disabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

Thank you all from the bottom of my heart for all the hard work you have done to keep us playing. I love this game and been playing since 2009. Hugs to each and every one of you.

[cubelas]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[seafever]

Test #1 to 6 were fine but not #7

[Taz D]

Test #1 to 6 were fine but not #7
Hi Seafever,
What browser are you using? If you are not using Chrome then #7 will not work.

[rockcandymountain]

I just noticed, while harvesting my own trees that the coin income using HTML did not go up. I wrote down the amount I had, worked a few farms and reloaded. Nothing changed.

[Taz D]

I just noticed, while harvesting my own trees that the coin income using HTML did not go up. I wrote down the amount I had, worked a few farms and reloaded. Nothing changed.
Hi rockcandymountain,
You do not get coins for harvesting. You get the crops to use or sell.

[pifocos]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[RIAP27]

Just a question I can't find the answer to. Are the manure fertilizers disabled? The screen comes up but it will not check or select all farms to fertilize. If its something that is coming back later that is fine. Just SO HAPPY its big enough now to read! It is outstanding!

[marymarcel]

Just a question I can't find the answer to. Are the manure fertilizers disabled? The screen comes up but it will not check or select all farms to fertilize. If its something that is coming back later that is fine. Just SO HAPPY its big enough now to read! It is outstanding!

Hi RIAP27 :)

The manure spreader is available and working. When you get the screen be sure to click in Select Multiple Farms button to be able to select which farms you want to fertilize.

[Patricia with the tools]

Not able to load the new version so still using the flash version, 1-2-3-4-6 loaded but not 5.Thank you

[RIAP27]

Thank you. I did try that but when I clicked select all farms nothing would check. I did notice on my Flash version the farms are fertilized so maybe that is why they are "greyed" out and won't select? My irrigator is working. Hi RIAP27 :)

The manure spreader is available and working. When you get the screen be sure to click in Select Multiple Farms button to be able to select which farms you want to fertilize.

[Taz D]

Not able to load the new version so still using the flash version, 1-2-3-4-6 loaded but not 5.Thank you
Hi Patricia,
What browser are you using? If it is Chrome be sure to do the step 7 and post results here.

[Taz D]

Thank you. I did try that but when I clicked select all farms nothing would check. I did notice on my Flash version the farms are fertilized so maybe that is why they are "greyed" out and won't select? My irrigator is working.
Hi Riap,
Greyed farms are already fertilized or irrigated depending on the tool you are using. The clear background ones have not been done.

[Denise Dianna]

as requested
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

as requested
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Hi DeniseDJ,
This is only needed if you can't get the HTML version to not load.

[Alexm2012]

thanks for the font change my eyes also thank you. excited to see the upcoming "normal" features in the HTMl5 Version. hope SuperNeighbour will be the first.

[laurakal]

Hi, I have tried all the links from 1 to 7 with good results, but when I try to open new version I sill get just a green screen. Any other suggestions I can try? I use Chrome and the browser is up to date.

Many thanks LauraKal

[Patricia with the tools]

I use microsoft edge window 10, cannot load new version.

[Taz D]

Hi, I have tried all the links from 1 to 7 with good results, but when I try to open new version I sill get just a green screen. Any other suggestions I can try? I use Chrome and the browser is up to date.

Many thanks LauraKal
Hi Laurakal,
Please post your results for #7.
It does take a long time to load the first time as it has to download all the graphics for the game.


Also please try a different browser to see if it will load it that one.

[Taz D]

I use microsoft edge window 10, cannot load new version.
Hi Patricia,
What do you see when you try to load it in Edge?



Please try a different browser to see if it will load in that one.

[RIAP27]

Just another question about the icon sizing. On bth of mine they are nivce and large as the should be bt my super neighbor Sue says hers is still tiny. Is this change being rolled out slowly?

[Taz D]

Just another question about the icon sizing. On bth of mine they are nivce and large as the should be bt my super neighbor Sue says hers is still tiny. Is this change being rolled out slowly?
Hi Riap,
No everyone should be using build 20 which has the larger text and items. If that is not the version she is on then have her try the memcache and then reload. If it still doesn't change to 20, then replace 17 with 20 in the address.

[Debw758]

I clicked on all the links because I was having problems with my farm loading in the new version. All of the results I should get by clicking on the links all worked.

[Taz D]

I clicked on all the links because I was having problems with my farm loading in the new version. All of the results I should get by clicking on the links all worked.
Hi Debw,
What browser are you using? If it is Chrome please do #7 and post the results here.


If you have an extension added to your browser, please disable it, restart your browser and check if the game loads.

If you have more than one extension added, then you have to check each of them and one by one following the previous suggestion.


Please try a different browser to see if it will load in that one.

[bjyhey3]

I am using Firefox, 84.0.1, with Flash, and Safari 14.0.2 to try the HTMLS version. I did the tests, WebGI Support, and they are all working except the last one (Graphics Feature Status)...it took me to "failed to open page".
The graphics are amazing

[Taz D]

I am using Firefox, 84.0.1, with Flash, and Safari 14.0.2 to try the HTMLS version. I did the tests, WebGI Support, and they are all working except the last one (Graphics Feature Status)...it took me to "failed to open page".
The graphics are amazing
Hi bjyhey,
Step 7 is only for Chrome and will not work in Firefox or Safari.


If you have an extension added to your browser, please disable it, restart your browser and check if the game loads.

If you have more than one extension added, then you have to check each of them and one by one following the previous suggestion.

[pgold0541]

Steps 1-5 worked. #6 would not open even after 10 minutes. #7. Safari says it cannot find it. I will try on Chrome browser.

[Kathy5828]

Taz, I fixed my problem. I'm using Chrome, version 87. To make a long story short, once I allowed third-party cookies on Facebook site, the HTML5 version loaded perfectly. One can find this under settings, cookies. Or, when in Facebook, check the address bar and to the far right you will see an eye icon. Click on that and click to allow third-party cookies. This solved my loading problem and hop it helps someone else.

Kathy :)

[Taz D]

Taz, I fixed my problem. I'm using Chrome, version 87. To make a long story short, once I allowed third-party cookies on Facebook site, the HTML5 version loaded perfectly. One can find this under settings, cookies. Or, when in Facebook, check the address bar and to the far right you will see an eye icon. Click on that and click to allow third-party cookies. This solved my loading problem and hop it helps someone else.

Kathy :)
Hi Kathy,
Were you previously using Chrome for your Flash version? If so the cookies should have been already allowed. Anyway I am glad you got in.

[pgold0541]

Was able to do all steps 1-7 using Google Chrome browser. Can do steps 1-5 on Safari but not #6 or #7. Will not load new version from Facebook Farm town on Safari. Looks like if I am going to play it will have to be under Chrome. I do prefer Safari. Will it ever be played on Safari?

[Taz D]

Was able to do all steps 1-7 using Google Chrome browser. Can do steps 1-5 on Safari but not #6 or #7. Will not load new version from Facebook Farm town on Safari. Looks like if I am going to play it will have to be under Chrome. I do prefer Safari. Will it ever be played on Safari?
Hi Pgold,
I know a couple players that can load it in Safari, but not in Chrome, so it really depends on setup and version of your browser.
What version of Safari do you have? Is it the latest version?

Have you used Safari for playing the Flash version?

Do you have the cookies and pop ups allowed in Safari for Facebook and Farm Town like the settings in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


Safari may set them up differently, but those are the ones that need to allowed.

[46bill]

I use Windows 10 and have been able to open the HTML5 version using both Edge and Opera browsers. When I open the Items Storage and select Animals or All the pictures for the animals are not showing but their names and quantities do show. That is the same using both browsers. Certainly not a priority but think the developers should add it to their list.

[Taz D]

I use Windows 10 and have been able to open the HTML5 version using both Edge and Opera browsers. When I open the Items Storage and select Animals or All the pictures for the animals are not showing but their names and quantities do show. That is the same using both browsers. Certainly not a priority but think the developers should add it to their list.
Hi 46Bill,
All the animals are showing when I open the Item storage. Try setting the filter to Animals and see if they show up.

[Sammac17]

I use Google Chrome and have also tried Microsoft Edge and can't get to my farm clicking on 'Try HTML5" Funny thing I gave my password to a friend and she went on Chrome on her computer, got into my account and accessed my farm under the new version and went right to my farm and saw everything. She sent me a screen shot of it.

I'm getting so frustrated that I might lose everything. I did what the instructions said to do if I had trouble getting in and this is what came up:https://apps.facebook.com/farmtown/?build=20

Ok 1, 2, 3 & 4 work for me. The things mentioned we should see do show up for me.

5&6 say I should see my default farm but it takes me to a generic green screen farm with nothing on it but some coins and FC which are not mine. I will try to post a pic of it. No luck in posting pic. Don't know how to do it right.

7 shows this:
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[46bill]

Hi Taz, for me the animal pictures are not showing when I select the animal filter or the all filter. This is the only thing I have found that is an issue and it has been like that since I first used the HTML5 release on 1/1/21.
Also, please thanks to the developers for making the small print larger. :)

[pgold0541]

Hi Pgold,
I know a couple players that can load it in Safari, but not in Chrome, so it really depends on setup and version of your browser.
What version of Safari do you have? Is it the latest version?

Have you used Safari for playing the Flash version?

Do you have the cookies and pop ups allowed in Safari for Facebook and Farm Town like the settings in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


Safari may set them up differently, but those are the ones that need to allowed.

I have Safari, version 13.1.2 (MACOS High Sierra, version 10.13.6)
I have used Safari for playing Farm Town Flash version for 10+ years
I can find no place where cookies nor popups have been disallowed in either Facebook or Farm Town.

[laurakal]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

This is what I get from solution number 7

thank you

[Taz D]

I use Google Chrome and have also tried Microsoft Edge and can't get to my farm clicking on 'Try HTML5" Funny thing I gave my password to a friend and she went on Chrome on her computer, got into my account and accessed my farm under the new version and went right to my farm and saw everything. She sent me a screen shot of it.

I'm getting so frustrated that I might lose everything. I did what the instructions if I had trouble getting in and this is what came up:https://apps.facebook.com/farmtown/?build=20

Ok 1, 2, 3 & 4 work for me. The things mentioned we should see do show up for me.

5&6 say I should see my default farm but it takes me to a generic green screen farm with nothing on it but some coins and FC which are not mine. I will try to post a pic of it.

7 shows this:
Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Hi Sammac,
Your friend was able to get to your farms because their Chrome is correctly set up.

For 5 & 6 at least it showed you the farms. It could be you were not logged into Facebook when you did those tests in which it would not know your ID to show the correct farms.


Please try something for me. Please check that you have cookies and pop ups allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Taz D]

Hi Taz, for me the animal pictures are not showing when I select the animal filter or the all filter. This is the only thing I have found that is an issue and it has been like that since I first used the HTML5 release on 1/1/21.
Also, please thanks to the developers for making the small print larger. :)
Hi 46bill,
Then it is possible all the graphics didn't download for you. Please try clearing your browser cache, restart your browser and then reload the game.


Edit: II am sorry, I just checked again and they are missing. I know they were there in earlier builds. They may not be there now as those are animated and none of the animation has been done yet.

[Taz D]

I have Safari, version 13.1.2 (MACOS High Sierra, version 10.13.6)
I have used Safari for playing Farm Town Flash version for 10+ years
I can find no place where cookies nor popups have been disallowed in either Facebook or Farm Town.
Hi Pgold,
They may not say they are disallowed. They may just not be allowed so generically are blocked. I am not familiar with Safari and don't have a Mac, so really can't give you specifics.

[Taz D]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

This is what I get from solution number 7

thank you
Hi laurakal,
Try checking and making sure cookies and pop ups are allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


This has gotten a couple in when all the WebGL settings are correct in Chrome.

[46bill]

Hi Taz, Thanks for the edited info. I'm sure they will eventually show for all of us. FYI, I did clear my browser cache and reloaded...still no animal pictures.

[Santmyer]

Only #1 & #3 are working for me. I am using Mozilla Firefox.

[Taz D]

Only #1 & #3 are working for me. I am using Mozilla Firefox.
Hi Santmyer,
Check in options/general under Performance. Uncheck the box to Use recommended performance settings and see what is set below that. Use Hardware acceleration when available and Content Process Limit is set to 8.
If they are you can recheck the box for Using recommended.

[jomccur]

Just very slow loading. I do have the rotating cube though

[Santmyer]

Hi Santmyer,
Check in options/general under Performance. Uncheck the box to Use recommended performance settings and see what is set below that. Use Hardware acceleration when available and Content Process Limit is set to 8.
If they are you can recheck the box for Using recommended.

Yes it is set at 8 so I rechecked the box. Waiting for further instruction. Thank you.

[Taz D]

Just very slow loading. I do have the rotating cube though
Hi Jomccur,
What did you get for the rest of the tests?

[Taz D]

Yes it is set at 8 so I rechecked the box. Waiting for further instruction. Thank you.
Hi Santmyer,
Have you tried a different browser to see if it will load in that one?


What are you getting when you try to load it in Firefox?


Do youy have any add ons that you have added?

[RebeccaG]

Taz, I fixed my problem. I'm using Chrome, version 87. To make a long story short, once I allowed third-party cookies on Facebook site, the HTML5 version loaded perfectly. One can find this under settings, cookies. Or, when in Facebook, check the address bar and to the far right you will see an eye icon. Click on that and click to allow third-party cookies. This solved my loading problem and hop it helps someone else.

Kathy :)

This worked for me also! Thank you!
But I am not able to do any work on the farms at all. And there is no avatar!
lol

[dofford]

Posted By - Dale Offord
Steps 1 thru 6 loaded great.
Here is what Step 7 showed.

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

This worked for me also! Thank you!
But I am not able to do any work on the farms at all. And there is no avatar!
lol
Hi RebeccaG,
I am glad to hear you have yours fixed. You do not need the avatar to do any of your farming. Just pick up the tool you need to work with. You do have to do all your own work as there isn't anyway to hire right now.

[Roelie]

Hi, I tried to load the game.
I do the test as you asked. test 1,2 and 3 running,but from test 4 did not load properly
Thanks for the help

[Taz D]

Posted By - Dale Offord
Steps 1 thru 6 loaded great.
Here is what Step 7 showed.

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Hi Dale,
When you try to load your farms in the HTML build what do you see?


Please check for cookies and pop ups allowed using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Taz D]

Hi, I tried to load the game.
I do the test as you asked. test 1,2 and 3 running,but from test 4 did not load properly
Thanks for the help
Hi Roelie,
What browser are you using and what operating system on your computer?


Please try a different browser to see if your farms and the tests will work in that.

[Karlene]

Steps 1 thru 6 loaded great.
Here is what Step 7 showed.

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Enabled
Video Decode: Software only. Hardware acceleration disabled
Vulkan: Disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable

Problems Detected
Gpu compositing has been disabled, either via blocklist, about:flags or the command line. The browser will fall back to software compositing and hardware acceleration will be unavailable.
Disabled Features: gpu_compositing


When I load the game, I see my default farm. I have nothing in the neighbors bar. I can use my tools and water my flowers/irrigate my farms. Looking good, I hope.

[needforsuv]

Okay, I figured out which that I have an extension causing the game to not load in fb with the HTML5/Unity/WA version

Its one I kinda use to enable classic facebook on many pages.



But 1 problem is that there's no avatar and you can only view 1 'block' at a time

Also, the graphics aren't as sharp or clean as they were in the flash version (see icons, etc.) and the fonts are a bit too wide (as well as big in the context menu)

Left is flash, right is unity


https://scontent.faep9-2.fna.fbcdn.net/v/t1.0-9/136466061_10221686370100539_3323823823973825485_n. jpg?_nc_cat=110&ccb=2&_nc_sid=0debeb&_nc_ohc=nMIcvqXRUQAAX_JH8Nr&_nc_ht=scontent.faep9-2.fna&oh=68f2c34e4df93213ed585b2fb7d8cca6&oe=601BEDE8

[peekachoo]

Yey, I can now play the HTML5 version with Firefox, thank you !

[Raenie]

I can plant & harvest crops. The game has a clearer display than a couple of days ago.

I use Google Chrome and got this message;

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

I hope that this is the information you were looking for here:

http://www.slashkey.com/forum/showthread.php?p=6404146#post6404146

onward & upward! :)

[Rob T]

Okay, I figured out which that I have an extension causing the game to not load in fb with the HTML5/Unity/WA version

Its one I kinda use to enable classic facebook on many pages.



But 1 problem is that there's no avatar and you can only view 1 'block' at a time

Also, the graphics aren't as sharp or clean as they were in the flash version (see icons, etc.) and the fonts are a bit too wide (as well as big in the context menu)

Left is flash, right is unity



Hi needforsuv,

I have sent you a private message, thank you.

[Santmyer]

Hi Santmyer,
Have you tried a different browser to see if it will load in that one?


What are you getting when you try to load it in Firefox?


Do youy have any add ons that you have added?


I went to the Firefox Add-ons Manager and this is what I found:

OpenH264 Video Codec provided by Cisco Systems, Inc. (disabled)

Widevine Content Decryption Module provided by Google Inc. (disabled)

Shockwave Flash

[leighwj1960]

I planted and irrigated my farms last night using the HTML version and everything worked fine for the first 6 farms then everything locked up and I had to restart my computer to regain control. I was using Edge, I will try tonight using a different browser and see if that works better.

[Poppy559]

Otherwise, I absolutely love the speed and the graphics, and I cant wait for the rest of the functionality to be live. I think it is going to be amazing!

[marymarcel]

Otherwise, I absolutely love the speed and the graphics, and I cant wait for the rest of the functionality to be live. I think it is going to be amazing!

Hi Poppy :)

I removed your question about plowing x9 as that is a trick and instructions are not allowed on the forums.

[Rina van der Westhuizen]

I use Firefox which won't load. I also use Opera GX which does load.

[Taz D]

I went to the Firefox Add-ons Manager and this is what I found:

OpenH264 Video Codec provided by Cisco Systems, Inc. (disabled)

Widevine Content Decryption Module provided by Google Inc. (disabled)

Shockwave Flash
Hi Santmyer,
Both of those that are disabled need to be enabled. Those are default add ons by Firefox.


Do you have any Extensions? That is a different part of the Add ons.

[Rina van der Westhuizen]

Taz I did step 4 and got a green screen, no ship or crops. I also tried step 5 and then got a Error time out kind of message. This is what I get when I directly try to load the HTML version.

[Taz D]

Taz I did step 4 and got a green screen, no ship or crops. I also tried step 5 and then got a Error time out kind of message. This is what I get when I directly try to load the HTML version.
Hi Rina,
The developers have worked on the loading problem with Chrome, but not on Firefox. I use Firefox and have not had any problems except early on in the testing and it wasn't related to anything in Firefox. I have been looking at Firefox trying to find a difference, but have not seen anything yet. Please be patient as we continue looking into this.

[Santmyer]

Hi Santmyer,
Both of those that are disabled need to be enabled. Those are default add ons by Firefox.


Do you have any Extensions? That is a different part of the Add ons.

I re-enabled both. I had only disabled those a couple of days ago thinking they might be interfering with loading of farm town through HTML.

I also went to IE/Edge and did the diagnostic tests through that browser. All #1-6 were successful.

I am firm about playing through Firefox because of it's attention to security. Please let me know what else I can try through Mozilla.

[Taz D]

I re-enabled both. I had only disabled those a couple of days ago thinking they might be interfering with loading of farm town through HTML.

I also went to IE/Edge and did the diagnostic tests through that browser. All #1-6 were successful.

I am firm about playing through Firefox because of it's attention to security. Please let me know what else I can try through Mozilla.
Hi Santmyer,
I am not sure I have anything else at the moment. Can't remember whether I asked you to check to make sure cookies and pop ups are allowed by the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


May just be a shot in the dark, but worth looking at.

[Denise Dianna]

Hi DeniseDJ,
This is only needed if you can't get the HTML version to not load.


oops, sorry I guess I didn't understand.

[Lpeak]

Can now see the text really well, thank you Devs. Am using the new version to do all my planting and harvesting now. Not keen on the dark green background, hard to see the crops of a similar colour. Also twice now when planting and moving to farms my laptop has totally locked up in the extended mode and had to turn laptop off and restart again, not sure why this should happen, but will try only in the normal view now.

[Sonytone]

thank you for all you guys do!!! i am so looking forward to the new version of the game woo hoo!! i have had a look see and it looks fantastic!! thank you Raul and Team!!!

[jcloud5078]

i have a lot of money and time invested in this game.... i will quit if facebook refunds all of the money i have spent for improvements and the cost of building my farm....... your problem should NOT be my problem........... you have had ample time to work things out and your ineffieciences should not fall to me.............. you can go back and see what i have spent......... refund my money and i will TRY ANOTHER GAME....

[marymarcel]

i have a lot of money and time invested in this game.... i will quit if facebook refunds all of the money i have spent for improvements and the cost of building my farm....... your problem should NOT be my problem........... you have had ample time to work things out and your ineffieciences should not fall to me.............. you can go back and see what i have spent......... refund my money and i will TRY ANOTHER GAME....

Hi jcloud :)

I moved your post to the thread about HTML5

We also got the banner, but the game loaded as usual.
And you can also close that banner by hovering the mouse on the upper right side of the banner where you will see a tiny x.

We have sent this to the developers.

[Qivis]

i have a lot of money and time invested in this game.... i will quit if facebook refunds all of the money i have spent for improvements and the cost of building my farm....... your problem should NOT be my problem........... you have had ample time to work things out and your ineffieciences should not fall to me.............. you can go back and see what i have spent......... refund my money and i will TRY ANOTHER GAME....

The developers may have been working on Farm Town for years before it went public in the first place. The moderators on this forum are volunteers who are helping others out of the kindness of their hearts and may not know either. :(

[Roger-Farm]

Like everyone else I really appreciate the hard work to convert the game. In the notes you state "As there is no facility functionality yet for you to produce fuel, we have disabled the fuel consumption for all the tools in the game until we introduce the Facilities." but what I'm seeing is my tools are still consuming fuel but I cannot produce any.

[marymarcel]

Like everyone else I really appreciate the hard work to convert the game. In the notes you state "As there is no facility functionality yet for you to produce fuel, we have disabled the fuel consumption for all the tools in the game until we introduce the Facilities." but what I'm seeing is my tools are still consuming fuel but I cannot produce any.

Hi Roger-Farm :)

When you use a tool, you will see the fuel decreases but then it will show you the same amount you had before you started working.

[perryalexander]

Facebook just blocked Flash, now what? I could get on because I had already enabled Flash but what happens the next time I log on my machine.

[marymarcel]

Facebook just blocked Flash, now what?


Hi perryalexander :)

I also got the banner from adobe but my farm loaded anyway.

Can you still load your farm in flash no matter you get the banner?

[perryalexander]

This time I did as I wrote above.

[redjade27]

Message Flash is gone, it made getting in to HTML a bit difficult but was able to get in can something be done about the message and having a direct link into the game now that Flash seems to be gone? Thanks.

[marymarcel]

This time I did as I wrote above.

You edited your post to add that information after my response but we dont get a notification when someone edits a post :)

I sent an email to the developers to let them know what is happening.

[mnordy]

I can see everything till I get down to the green ship. Th green ship does not show and I get an AW SNAP with a message that says out of memory

[marymarcel]

Message Flash is gone, it made getting in to HTML a bit difficult but was able to get in can something be done about the message and having a direct link into the game now that Flash seems to be gone? Thanks.

Hi redjade :)

We also got the banner, but the farm still loaded.

I still have the link for the game in the facebook home page on the left and you can also try to load it clicking in Play FarmTown button at the top of this forum.

[marymarcel]

I can see everything till I get down to the green ship. Th green ship does not show and I get an AW SNAP with a message that says out of memory

Hi mnordy :)

Thanks for your report.

Can you please try points 5, 6 and 7 in the following thread and then post here the results? Thank you.

http://r1.slashkey.com/forum/showthread.php?t=650382

[bayoubes]

Switched to html5, I don't have the quest or any of the others on that list. Is this still not installed into the game? Was going to go back to flash to complete my quest by I see no selection to do so. Please help, I have quest to complete.
I went out of FT and came back in, now have flash back. Need answer for the quest be able to use, and all of the tools. Need to un-install flash soon, but don't want to till all is right with FB. Will it be all fixed before the 12th went flash will be disabled?

[perryalexander]

You edited your post to add that information after my response but we dont get a notification when someone edits a post :)

I sent an email to the developers to let them know what is happening.

I edited after my initial post after I tried again to share my additional info but BEFORE I saw your post -- sorry for ANY CONFUSION.

[marymarcel]

I edited after my initial post after I tried again to share my additional info but BEFORE I saw your post -- sorry for ANY CONFUSION.

Everything is ok perryalexander :)

[marymarcel]

Switched to html5, I don't have the quest or any of the others on that list. Is this still not installed into the game? Was going to go back to flash to complete my quest by I see no selection to do so. Please help, I have quest to complete.

Hi bayoubes :)

As it was informed this is a restricted version of the game. You can work your farms yourself and do same designs if you wish.

But other features, like factories, neighbors, quests etc will be added in a time and after being tested.

You can close your farms in HTML5 and go back to facebook home page and click in Farmtown to the left.

You will probably get a blue banner saying that flash is not longer supported, but your farm should load to let you continue working.

[Denise Dianna]

I had a moment of panic too when I saw the banner. The game did load and I was able to disappear the banner. I do think this is a signal that we may not have until the 12th with flash.

[seafever]

Hi Seafever,
What browser are you using? If you are not using Chrome then #7 will not work.
Sorry for delay in replying, Taz. I am using Chrome on my laptop

[marymarcel]

Sorry for delay in replying, Taz. I am using Chrome on my laptop

Hi seafever :)

Taz is not available at this moment.

What happens when you type chrome://gpu in the address bar and click enter?

[Big_John]

Using Windows 10 and Chrome browser.

Worked fine on puffin on cell phone.

[Taz D]

Using Windows 10 and Chrome browser.

Worked fine on puffin on cell phone.
Hi Big John,
Flash is still working. It is just a warning that the support is no longer being provided. You can still enable Flash on your computer when you open your farms from the Facebook home page.

[Qivis]

I had a moment of panic too when I saw the banner. The game did load and I was able to disappear the banner. I do think this is a signal that we may not have until the 12th with flash.

Hey Denise,
I even got the banner for another game that has been using only HTML5 for several weeks now. I suspect Facebook is popping it up for any games that have had the ability to run in Gameroom in the past since that too is ending in a few months - whether they still run in Gameroom or not and whether they have a Flash Player version anymore or not.

[Betty Underdahl]

Hi Larahoback,
I moved your post to the announcement thread about the HTML version.
Please read the first post of this thread to see what is available at this time in this version. The developers will be working on adding the other parts of the game into this one over the next few weeks.
Right now you can still use the Flash version to do your selling in the market.

Please be patient while they work to add the missing items to the HTML version.

I think the game is doing great. The men have worked around the clock. Each day it is better I am able to plant harvest VERY FAST, as for the being able to work post are post our own it will give us a rest. I am happy with what these men are doing and have done. GOOD WORK GUYS.

[Gracie1125]

Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Dri

[Taz D]

Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Dri
Hi Gracie,
What were your results for the other tests?
Are you able to get into the HTML game?
If you can't get in what are you seeing when you try?

[furry1993]

I just go to "site permissions" and say "NO" to Adobe flash or any other alternative. How long will that continue to be necessary?

[Taz D]

I just go to "site permissions" and say "NO" to Adobe flash or any other alternative. How long will that continue to be necessary?
Hi furry,
If you say no to Flash then you will not be able to open your Flash version of Farm Town.
Are you trying to open the HTML or Flash version?

[MammaKanode]

Taz and Raul, can you tell me if something we are hearing is true? Are the super neighbors in the new HTML 5version unable to work other farms for now? I know it will be possible once everything is done, but it's helpful to know this for the short term.

[Taz D]

Taz and Raul, can you tell me if something we are hearing is true? Are the super neighbors in the new HTML 5version unable to work other farms for now? I know it will be possible once everything is done, but it's helpful to know this for the short term.
Hi MammaKanode,
As all neighbor functions are not include yet then super neighbors are not able to work in the HTML version yet. As long as the Flash version is still available then they can work through that.

[MammaKanode]

Thank you!!!

[seafever]

Hi seafever :)

Taz is not available at this moment.

What happens when you type chrome://gpu in the address bar and click enter?

MaryMarcel and Taz, I finally figured out what to do to complete the test for #7 and hopefully it is helpful

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Enabled
Video Decode: Software only. Hardware acceleration disabled
Vulkan: Disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Gpu compositing has been disabled, either via blocklist, about:flags or the command line. The browser will fall back to software compositing and hardware acceleration will be unavailable.
Disabled Features: gpu_compositing
Raster is using a single thread.
Disabled Features: multiple_raster_threads

Thank you for being faster in your replies then me

[Taz D]

MaryMarcel and Taz, I finally figured out what to do to complete the test for #7 and hopefully it is helpful

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Enabled
Video Decode: Software only. Hardware acceleration disabled
Vulkan: Disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Gpu compositing has been disabled, either via blocklist, about:flags or the command line. The browser will fall back to software compositing and hardware acceleration will be unavailable.
Disabled Features: gpu_compositing
Raster is using a single thread.
Disabled Features: multiple_raster_threads

Thank you for being faster in your replies then me
Hi seafever,
I see several things that are wrong in this. Are you using a laptop or a desktop computer? If a desktop computer does it have a graphics card as the drivers may not be up to date on it and that can disable the Hardware Acceleration.

Major ones are OpenGL being disabled and WebGL being software only. All the things below where it says Problems Detected would also need to be corrected.

[Rina van der Westhuizen]

Thanks Taz

[1AuntieM]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[laurakal]

I still can't get the new version. I have done everything that I was asked to check. I get the green screen. I also find the forum is very difficult to follow. I am frustrated and have spent more time trying to play.
The fun is gone.

[Rob T]

I still can't get the new version. I have done everything that I was asked to check. I get the green screen. I also find the forum is very difficult to follow. I am frustrated and have spent more time trying to play.
The fun is gone.

Hi laurakal,

Do you have any browser extensions that force Facebook to revert to the classic look? we have found that these extensions will prevent the HTML5 version of Farmtown from working and give you the green screen. You would need to disable those extension in order to play the new version. Unfortunately, at the moment, there is no way around this.

[kejusa]

Hi Guys, happy new year to you all. Quick question, using the HTML version my fuel is still being consumed - is this correct? Thank you

[marymarcel]

Hi Guys, happy new year to you all. Quick question, using the HTML version my fuel is still being consumed - is this correct? Thank you

Hi kejusa :)

I just did some jobs on a farm in HTML version and I still have the same amount of fuel.

When you start working fuel amount decreases but when you finish it goes back to the previous amount you had.

Please, take note of your fuel amount before and after working.

[marymarcel]

Hi all :)

Our apologies for not posting the following fixes sooner:

Post Release Updates - January 5th, 11:00PM

- Toolbox storage tool is now available
- Improved speed when fishing with all the boats
- Added belts and dans into the store tooltip, still missing the belt/dans icons
- Fixed mismatches in the harvest storage capacity % reported by flash and the new version

[Valntyn]

I've found Seamonkey brower doesn't support web assembly, I just use Opera instead so not a biggy for me but thought I would mention it

[photon]

I cannot hire workers. I cannot put the gifts I have received on my farm. It is not possible to work my farm as I would like under the current situation. Improvement is needed soon. I am able to get to my farm with Chrome and Firefox but Flash player stopped working so I uninstalled it per Adobe's advice.

[Tiger]

I cannot hire workers. I cannot put the gifts I have received on my farm. It is not possible to work my farm as I would like under the current situation. Improvement is needed soon. I am able to get to my farm with Chrome and Firefox but Flash player stopped working so I uninstalled it per Adobe's advice.

Hi photon,

I am sorry but once you uninstall flash you can't use the flash version anymore, so you are going to have to wait until the developers have had to time to get the other features back into the new version before you can use them all again.

We understand you're frustrated, you're not the only one wishing everything had gone smoothly and everything was already there.

All I can tell you is that the devs and everyone involved in testing the versions you don't have yet, in order to get them out faster, are all still working hard at it.

[Taz D]

MaryMarcel and Taz, I finally figured out what to do to complete the test for #7 and hopefully it is helpful

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Enabled
Video Decode: Software only. Hardware acceleration disabled
Vulkan: Disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Gpu compositing has been disabled, either via blocklist, about:flags or the command line. The browser will fall back to software compositing and hardware acceleration will be unavailable.
Disabled Features: gpu_compositing
Raster is using a single thread.
Disabled Features: multiple_raster_threads

Thank you for being faster in your replies then me
Hi Seafever,
Raul has come up with a link for you to check for Hardware Acceleration. Google the following:
How to Turn Hardware Acceleration On and Off in Chrome

Sometimes this could be disable due to driver issues. You will have to research that on your own.

However, other times it may have been disable for other reasons, including manually doing it for some tests and don’t remembering it, so you could always try to reenable it manually, according to their browser instructions.

[dizzydog56]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated


Hi dizzydog,
What were your results for tests 1 - 6?

[Early Girl]

Hello. Sorry if this was already answered - lots of good info in here to go through. I am enjoying the new version, but many of my "advanced" tools are not available - tower crane, excavator, animal herder, and my transplanter (although all multi planters are). It's fine if they just haven't been made available yet, but am trying to do as many steps now to "fix" anything before it's all we have. Thanks for everything!!!

[Taz D]

Hello. Sorry if this was already answered - lots of good info in here to go through. I am enjoying the new version, but many of my "advanced" tools are not available - tower crane, excavator, animal herder, and my transplanter (although all multi planters are). It's fine if they just haven't been made available yet, but am trying to do as many steps now to "fix" anything before it's all we have. Thanks for everything!!!
Hi Early Girl,
If a tool is greyed out in the tool box and you own it, then it is not available yet.

[Early Girl]

Thanks Taz!

[Alexm2012]

how often will new features be added? or is this something only the devs know?

[Taz D]

how often will new features be added? or is this something only the devs know?
Hi Alexm,
Only the developers know. They will be added as soon as they get them coded and tested.

[Santmyer]

I re-enabled both. I had only disabled those a couple of days ago thinking they might be interfering with loading of farm town through HTML.

I also went to IE/Edge and did the diagnostic tests through that browser. All #1-6 were successful.

I am firm about playing through Firefox because of it's attention to security. Please let me know what else I can try through Mozilla.

As of today I can no longer get #1 the spinning cube to work through Mozilla Firefox. It was working yesterday. #2, 4, 5, 6, have never worked for me. #3 tanks has always worked.

[Taz D]

As of today I can no longer get #1 the spinning cube to work through Mozilla Firefox. It was working yesterday. #2, 4, 5, 6, have never worked for me. #3 tanks has always worked.
Hi Santmyer,
Unfortunately we don't have any fix for Firefox at this time. The only thing I can suggest right now is to uninstall it and reinstall it, but that might break your Flash.
Firefox did do an update yesterday, but I am not seeing any difference for either Flash or the HTML versions.

[laurakal]

Thank you Rob, I will check to see if I have any extensions. I don't think so, but it's worth a try.

[Taz D]

Thank you Rob, I will check to see if I have any extensions. I don't think so, but it's worth a try.
Hi Laurakal,
Please also check that cookies and pop ups are allowed using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118


If all 6 steps are ok and number 7 looks ok then it would have to be an extension or cookies and pop ups settings are not correct.

[AMonet]

Hello everyone. I do realize that HTML is in its first stages and allot of functions are still not available. One of the functions that is available is that you can BUY MULTIPLE and add trees to a farm which I tried today. Since HTML is in the troubleshooting mode and still being fine tuned, I would like to make this very useful suggestion.

You know when you purchase multiple items and drop them on the farm, there is a little message that goes above the item saying how much it cost you and how many xp you receive for that particular item. The problem in HTML is that the message *coin cost and xp gained* is right above the area where you land the object. Then you can't see where you are landing the object which brings up the next message pop up *tree can only be set on grass* or whatever and that message goes right on top of where you land the tree (in the way in other words). I found that most of my trees I couldn't land in the proper area because of the pop up messages being in the way.

QUESTION: Is there any way to move the pop up messages higher up on the tree so that it is not where the trunk is or near the trunk where you deposit it on the group. Thank you kindly.

[mariate veldad sanchez]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

Hello everyone. I do realize that HTML is in its first stages and allot of functions are still not available. One of the functions that is available is that you can BUY MULTIPLE and add trees to a farm which I tried today. Since HTML is in the troubleshooting mode and still being fine tuned, I would like to make this very useful suggestion.

You know when you purchase multiple items and drop them on the farm, there is a little message that goes above the item saying how much it cost you and how many xp you receive for that particular item. The problem in HTML is that the message *coin cost and xp gained* is right above the area where you land the object. Then you can't see where you are landing the object which brings up the next message pop up *tree can only be set on grass* or whatever and that message goes right on top of where you land the tree (in the way in other words). I found that most of my trees I couldn't land in the proper area because of the pop up messages being in the way.

QUESTION: Is there any way to move the pop up messages higher up on the tree so that it is not where the trunk is or near the trunk where you deposit it on the group. Thank you kindly.
Hi AMonet,
I have moved your post to the News & Announcements section thread about the HTML version.
Right now minor changes like this are not being made as they are working on getting the major parts of the game back into it and having the game run smoothly.
If you want to make a suggestion, please post it in the Suggestions section where we organize those by subject for the developers to see.

[OrcaLinda]

I have noting working on my farms and I am about to loose hundres of xps and money cause no way to harvest anything or anything else. what a mess.

[Taz D]

I have noting working on my farms and I am about to loose hundres of xps and money cause no way to harvest anything or anything else. what a mess.
Hi Orcalinda,
Flash is still working if you have not deleted, so you can still do all of the functions in it.

In the HTML version all the tools for harvesting, plowing and planting crops, harvesting your trees and flowers and for fishing are available.


The rest you will have to wait with the rest of us for the developers to complete adding the other parts to the game.

[vivim]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Disabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use
count_all_in_varyings_packing
decode_encode_srgb_for_generatemipmap
disable_accelerated_vp8_encode
max_msaa_sample_count_4
msaa_is_slow
rely_on_implicit_sync_for_swap_buffers
scalarize_vec_and_mat_constructor_args
disabled_extension_GL_KHR_blend_equation_advanced
disabled_extension_GL_KHR_blend_equation_advanced_ coherent
Problems Detected
Protected video decoding with swap chain is for certain Intel and AMD GPUs on Windows: 1093625
Disabled Features: protected_video_decode
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Mesa drivers in ChromeOS handle varyings without static use incorrectly: 333885
Applied Workarounds: count_all_in_varyings_packing
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
Applied Workarounds: msaa_is_slow
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Chromeos Intel: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Avoid waiting on a egl fence before pageflipping and rely on implicit sync.: 721463
Applied Workarounds: rely_on_implicit_sync_for_swap_buffers
Limit MSAA to 4x on ChromeOS for Intel: 1003860
Applied Workarounds: max_msaa_sample_count_4
VP8 video encoding hangs on Intel Gen 9.5 GPUs: 1120411
Applied Workarounds: disable_accelerated_vp8_encode
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Version Information
Data exported 2021-01-08T07:15:14.159Z
Chrome version Chrome/87.0.4280.109
Operating system Linux 13505.73.

[Roelie]

Thanks Raul and team for working so hard over the holidays to get this out.


Just to add some information to this with facilities not working in the Unity version then Neighborhood Chains Contest, Super Facility, Facility Chains, and both quests will not work in it until facilities and those functions are added back in.

Hi,
On chrome after loading the game,after the white screen with the words Farm Town I only get a grey screen

[laurakal]

Thanks Taz and Rob, I am finally able to use the new version.

[Rob T]

Thanks Taz and Rob, I am finally able to use the new version.

Hi laurakal,

You're very welcome, happy to help. And thank you for letting us know you can now play. Do you happen to know which was the issue so it will help others?

[Taz D]

Hi,
On chrome after loading the game,after the white screen with the words Farm Town I only get a grey screen
Hi Roelie,
Please post your results from the test # 7 here so we can see them.


I am not sure what Raul told you to try and not sure if this will help, but please make sure cookies and pop ups are allowed by using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Taz D]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Disabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
clear_uniforms_before_first_program_use

Hi Vivim,
Please post your results from the other tests. We do not have anyone with Linux.

[Early Girl]

Good morning. As of the update on 1/3, selected tools would remain selected when changing farms, but for me (using the harvester) it only works for the current farm and then 1 additional farm. 1/5 update was to correct storage difference between HTML and Flash, but mine have never corrected. As a matter of fact, HTML storage is now showing 99.9%. (I know I have too much and am planning on a massive sell off). I am running Windows 10, using Brave. If there is anything I should try - I'd be happy to. Otherwise, just wanted to let the devs know. Thanks to all you mods for all the excellent help :-)

[Taz D]

Good morning. As of the update on 1/3, selected tools would remain selected when changing farms, but for me (using the harvester) it only works for the current farm and then 1 additional farm. 1/5 update was to correct storage difference between HTML and Flash, but mine have never corrected. As a matter of fact, HTML storage is now showing 99.9%. (I know I have too much and am planning on a massive sell off). I am running Windows 10, using Brave. If there is anything I should try - I'd be happy to. Otherwise, just wanted to let the devs know. Thanks to all you mods for all the excellent help :-)
Hi Early Girl,
The crop tools have not been set to hold between farms. This is set this way so you know when you have gotten all the crops on each farm. The only ones that will do that is for trees, flowers and fishing.

[goarge anderson]

everything loads except nieghbers and farmtown hiring thank you for your time and efferts

[Taz D]

everything loads except nieghbers and farmtown hiring thank you for your time and efferts
Hi goarge,
The neighbors and hiring has not been added yet. The developers will be adding the missing parts over the next few weeks as they get them working.

[Sammac17]

Hi Sammac,
Your friend was able to get to your farms because their Chrome is correctly set up.

For 5 & 6 at least it showed you the farms. It could be you were not logged into Facebook when you did those tests in which it would not know your ID to show the correct farms.


Please try something for me. Please check that you have cookies and pop ups allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118
I had my tech guy come over to try and help me and he is stumped. I don't even get the rotating cube anymore. I am ready to tear my hair out!!

[Taz D]

I had my tech guy come over to try and help me and he is stumped. I don't even get the rotating cube anymore. I am ready to tear my hair out!!
Hi Sammic,
Are you still getting the green screen when you try to load the HTML version of the game?

If you are then please check that cookies and pop ups are allowed by using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[JudyV*]

The name board does not show, no "letter" to write messages, no trains, I can't even play the game. I cannot get to my friend's farms, not even my supernieghbor. :(. I have a MAC and MAC told me to uninstall Flash, which I did. HOPING I'll be able to play the game again.

[Taz D]

The name board does not show, no "letter" to write messages, no trains, I can't even play the game. I cannot get to my friend's farms, not even my supernieghbor. :(. I have a MAC and MAC told me to uninstall Flash, which I did. HOPING I'll be able to play the game again.
Hi JudyV,
I am sorry you uninstalled Flash too early. As it says in the first post of this thread the HTML version is currently a restricted version. They are working on adding the other functions as fast as they.

[Tom C]

I had the game lock up on me tonight when i was going from one farm to another, this is the first time this has happened to me. I have been using the new version and like it, it seems faster to me.

[Farmgirl_Su]

I am using Mac high Sierra 10-13-6 and google chrome

In the trouble shooting
1-I do not see the cube
2-I see the blue sky
3- i see the tanks
4-I see the farm with ship
5- goes to green farm but does not load it
6- goes to green fam but does not load it
7.Canvas: Hardware accelerated
Compositing: Hardware accelerated
Metal: Disabled
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Renderer: Disabled
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[guess who]

So tried planting on an empty block on html5.Something is dreadfully wrong when one has to wait almost a full second before we can move and click again. Ten minutes to plant half a farm. Whoever has supplied the equipment to run the game has done it on the cheap nowhere near fast enough.

[Stu3]

i am getting sick and tired of this joke of a game Flash Died 1/1/21 so why are we still not using html (you have not even bothered to activate the market place over there the basic of the game. i am getting annoyed as a farmer who finishes work when hired i am getting kicked off farms as shockwave flash crashes and then when i return there is no way of returning to the game to finish the job started. at other times i finish the job available then hours later the unfinished work message pops up when there is no work as you have done it people are getting annoyed at farmers who dont complete work on their farms and it seems in my case it is a fault with the game rather than me not finishing the work by choice. get a move on Flash Player is dead and the functions will be switched off on tuesday why is the basics of Marketplace not active on html version for us to go there to get hired for fishing as all browsers are blocking flash plugin daily. it is a joke to keep people on the flash game till the last browser gives up by the update.

for those still in denial that it is happening.

Adobe Flash Player EOL General Information Page

Since Adobe will no longer be supporting Flash Player after December 31, 2020 and Adobe will block Flash content from running in Flash Player beginning January 12, 2021, Adobe strongly recommends all users immediately uninstall Flash Player to help protect their systems.

[Sue the Tyke]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

MOD EDIT - reduced post to needed information.

[Rob T]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

MOD EDIT - reduced post to needed information.

Hi Sue the Tyke,

I reduced the post you made as we only needed the top part of the information. What exactly is happening when you try to load the HTML5 version?

Which steps have you taken and which ones work as posted in the link http://r1.slashkey.com/forum/showthread.php?t=650382

Please let us know in reply to this post.

Thank you.

[Sue the Tyke]

Able to get to my farm but unable to get to market to hire anyone. Harvested own crops and fuel used. Unable to access request to fill ships. Unable to see status of friends.

[Rob T]

i am getting sick and tired of this joke of a game Flash Died 1/1/21 so why are we still not using html (you have not even bothered to activate the market place over there the basic of the game. i am getting annoyed as a farmer who finishes work when hired i am getting kicked off farms as shockwave flash crashes and then when i return there is no way of returning to the game to finish the job started. at other times i finish the job available then hours later the unfinished work message pops up when there is no work as you have done it people are getting annoyed at farmers who dont complete work on their farms and it seems in my case it is a fault with the game rather than me not finishing the work by choice. get a move on Flash Player is dead and the functions will be switched off on tuesday why is the basics of Marketplace not active on html version for us to go there to get hired for fishing as all browsers are blocking flash plugin daily. it is a joke to keep people on the flash game till the last browser gives up by the update.

for those still in denial that it is happening.

Adobe Flash Player EOL General Information Page

Since Adobe will no longer be supporting Flash Player after December 31, 2020 and Adobe will block Flash content from running in Flash Player beginning January 12, 2021, Adobe strongly recommends all users immediately uninstall Flash Player to help protect their systems.

Hi Stu3,

Converting the game from flash to HTML5 is not a simple task, and can't be done quickly. It is a very different language, so it takes time to convert from one programming language to another. We have to test the new language before we can release it and make sure there are no bugs in it. This takes time. Please be patient while the developers get the other features working, it will not help anyone if we release a version that has errors and bugs. We are all in the same situation.

[Rob T]

Able to get to my farm but unable to get to market to hire anyone. Harvested own crops and fuel used. Unable to access request to fill ships. Unable to see status of friends.

Hi Sue the Tyke,

The new HTML5 version is a restricted version, many features are not available at present, but will be restored over the coming weeks. Fuel, will appear if it is being used, however, when you stop working, you will notice the fuel is getting added back, which in effect, you're not actually using any fuel.

We are all in this situation and have to be a little patient until the full game is restored, which in my opinion, is better and faster and potentially will allow more features that were previously not possible in flash.

While Flash is available, you can continue to do ships, trains and all the other features, which is why we left it running, we will continue to get as much restored as we possibly can while flash still works.

[Jean's Farm]

My PC was pretty adamant that I uninstall flash this morning. After I clicked "remind me later" three times it finally closed the little window and opened two big windows to close flash. I still didn't do it but want to give you a heads up on this.

[Rob T]

My PC was pretty adamant that I uninstall flash this morning. After I clicked "remind me later" three times it finally closed the little window and opened two big windows to close flash. I still didn't do it but want to give you a heads up on this.

Hi Jean's Farm,

Yes, Adobe and the browsers will insist you uninstall flash, please ignore this. If you do uninstall flash, you will not be able to load the flash version at all as Adobe will not allow you to install it again and you'll only have the HTML5 version available.

Keep flash on your computers until such time the browsers stop allowing flash to work, we will keep the flash game working for as long as possible so you can still use it for the features that are still missing.

We just ask to be patient while we try to add as many features back to the game in HTML5, it will be better in the end, just hang in there.

Thank you.

[Sue the Tyke]

I don't seem to have Flash any more

[Rob T]

I don't seem to have Flash any more

Did you uninstall it? if you did, unfortunately, you will not be able to load the flash version anymore as Adobe will not allow you to install it again.

For the moment, you will only be able to play in HTML5, i understand that it is restricted, and many features are missing, but unfortunately there is no way around this. We are trying to get the rest of the features working as quickly as possible, but this does take time and ask that you be patient, Farmtown will be better in the end.

Thank you for understanding.

[Rob T]

Hi everyone,

Please do not uninstall flash, even tho Adobe advises that you do. Ignore this, while flash still works, and are able to load Farmtown using flash, you can keep using it for the features that are still missing in the HTML5 version.

We will keep flash running until such time as it stops working, or the browsers block it. The HTML5 Version is restricted, and we understand the frustration of a restricted version. Please rest assured that the developers are working 24/7 to get everything back as quickly as possible.

All we ask is to be a little patient while we work on this. It will be a far better game in the end.

Thank you all for understanding.

[Alexm2012]

hopefully the SN and neighbours are back before the 12th im not fussed about waiting for trains/ships/market etc but would still love to work for neighbours and SN as that will keep the game fun whilst waiting for the other features to be re-enabled. thanks for the devs and mods working effortlessly around the clock to keep the game alive.

[Farmgirl_Su]

I am using Mac high Sierra 10-13-6 and google chrome

In the trouble shooting
1-I do not see the cube
2-I see the blue sky
3- i see the tanks
4-I see the farm with ship
5- goes to green farm but does not load it
6- goes to green fam but does not load it
7.Canvas: Hardware accelerated
Compositing: Hardware accelerated
Metal: Disabled
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Renderer: Disabled
Video Decode: Hardware accelerated
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

ADDED...In Chrome I get the black and white loading box but then it goes ot a green generic farm and does not load one of my farms.i have waited upto 20mins but nothing..
In Safara . it sticks at the black and White loading box.
yet last week it loaded??

[Taz D]

ADDED...In Chrome I get the black and white loading box but then it goes ot a green generic farm and does not load one of my farms.i have waited upto 20mins but nothing..
In Safara . it sticks at the black and White loading box.
yet last week it loaded??
Hi Farmgirl_Su,
Since you are able to get to the green screen in Chrome, please check and make sure that cookies and pop ups are allowed through the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

[Farmgirl_Su]

Hi Farmgirl_Su,
Since you are able to get to the green screen in Chrome, please check and make sure that cookies and pop ups are allowed through the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

I just tried all of that, and i have turned off my adblocker...rebooted and still the same..:-(

[JP Farmer]

Hi everyone,

Please do not uninstall flash, even tho Adobe advises that you do. Ignore this, while flash still works, and are able to load Farmtown using flash, you can keep using it for the features that are still missing in the HTML5 version.

We will keep flash running until such time as it stops working, or the browsers block it. The HTML5 Version is restricted, and we understand the frustration of a restricted version. Please rest assured that the developers are working 24/7 to get everything back as quickly as possible.

All we ask is to be a little patient while we work on this. It will be a far better game in the end.

Thank you all for understanding.

I am sure the developers are doing what they can to get the game restored to full operation, and am looking forward to the day, when all items are restored. I can only begin to imagine what a huge job it is, but the things available now look great and I'm sure the game will be a lot better than the Flash version, when its fully done.

A keen player for over 10 years, with breaks due to personal matters :)

[Taz D]

I just tried all of that, and i have turned off my adblocker...rebooted and still the same..:-(
Hi Farmgirl_Su,
If you still have the Flash version go to your preferences and uncheck all the "Show" items so when you go to the HTML version it will not have as much to load. Try clearing your browser cache, restart the browser and then try opening it. It will be slow the first time as all the graphics for your farms will have to download.


Do you have any other extensions enabled such as one to force Facebook to the old layout or others? If so try disabling each one at a time, restart your browser and then try to open it.

[RichmondGuy]

The game is playing so badly for the last few days, I say turn facs and neighbors on and flip the switch to use the Unity version. This is so frustrating... work a SN farm, the red Pending Changes to Save button just sits there and won't move, and have to reload the game to get any response, then have to go back and check the work you've already done before irrigating.

[Taz D]

The game is playing so badly for the last few days, I say turn facs and neighbors on and flip the switch to use the Unity version. This is so frustrating... work a SN farm, the red Pending Changes to Save button just sits there and won't move, and have to reload the game to get any response, then have to go back and check the work you've already done before irrigating.
Hi RichmondGuy,
I am sorry, but they can not turn on what has not been completed yet. If you are having problems with Flash please post those in the Help & Support section instead of here.

[HatB]

I miss having a way to see what farms need to be planted or harvested. Even if it was by color when you click on the GoTo box. Sometimes when I come in from work, I don't have time to check everything so go to the Flash version but prefer the speed of the HTML version.

[Taz D]

I miss having a way to see what farms need to be planted or harvested. Even if it was by color when you click on the GoTo box. Sometimes when I come in from work, I don't have time to check everything so go to the Flash version but prefer the speed of the HTML version.
Hi HatB,
That will be added back in when they can get to it. Just have to be patient until those functions are added in.

[neidert]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds

[amanda1955]

have been using the new version a little and a few things have noticed is when you fish it keeps counting and counting and counting what you get re bonuses and what you have fish, the other is when planting after awhile it freezes for me

[Taz D]

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
Driver Bug Workarounds
Hi neidert,
What were the results of the rest of the tests?
What do you see when you try to open your farms in HTML?

[Taz D]

have been using the new version a little and a few things have noticed is when you fish it keeps counting and counting and counting what you get re bonuses and what you have fish, the other is when planting after awhile it freezes for me
Hi Amanda,
Please run the Test #7 and post your results here.

[lauralmarie]

Just LESS than two days ago this thread was started.Hundreds of posts later, and we still have the best and most patient Mods ever.... probably more than we deserve. THANK YOU MODS.... YOU'RE THE BEST

I agree! THANK YOU from me too. You are patient, polite and kind. I would be completely out of my mind by now from some of these posts you are handling. Laura

[Coosnok]

I'm amazed it works ! I am from the age of DOS, so being patient and things going slow is nothing new to me. One thing though, it may not be of any importance, but, you know when you hover over the farm selector, 1, 2, 3, etc. and they get bigger, so you can click on one to go to a different farm ? When I choose the green watering/fertilizing sprinkler icon and it appears on the screen before I use it, the farm selector gets bigger, (HTML version.) Once I use the sprinkler, the farm selector gets small again.

[dofford]

Hi Dale,
When you try to load your farms in the HTML build what do you see?


Please check for cookies and pop ups allowed using the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

Taz:
When I load my Farms, I can see my crops, trees, flowers & fish ok. I haven't tried to harvest anything yet but will next opportunity.
Cookies are allowed. But 3rd party cookies not allowed.
Pop ups allowed.

Hope this is what you wanted to know.
Are the 2 lines a problem.
Hardware Protected Video Decode: Unavailable
Vulkan: Disabled

[Taz D]

Taz:
When I load my Farms, I can see my crops, trees, flowers & fish ok. I haven't tried to harvest anything yet but will next opportunity.
Cookies are allowed. But 3rd party cookies not allowed.
Pop up allowed.

Hope that is what you wanted to know.
Are the 2 lines a problem.
Hardware Protected Video Decode: Unavailable
Vulkan: Disabled

Thanks,
Dale O.
Hi Dale,
Those lines are not a problem. If you are seeing all those things on your farms in the HTML version then you are in and ok to work through it.

I do all my farming in the HTML version and only the other things in Flash as long as it is available. More will be added as we go along over the next few weeks to the HTML.

[Taz D]

Raul has added the following update:


Post Release Updates - January 9th, 8:00PM

- Enabled the 'Show Work Info' and 'Show Farm Extra Info' buttons in the Show Names screen.
- In the storage screen, when you click the 'Go To Market To Sell' button, you will see the old selling screen which you can use in the meantime to sell your products.

[Joan Kinser]

test #1 Didnt work. I did not see a rotating cube. All the other tests loaded but are very slow in doing so.

[Taz D]

test #1 Didnt work. I did not see a rotating cube. All the other tests loaded but are very slow in doing so.
Hi Joan,
What browser and operating system are you using? If it is chrome please do test 7 and report the first 11 results here.
Please try clearing your browser cache and run the tests again to see if they load faster.

What do you see when you try loading the game?

[Joan Kinser]

Im using the Opera browser. I cleared history and cache as you suggested. Still no rotating box in test #1 #2 and 3 were faster #4 was slow, 5 really slow, and 6 slow but seemed a bit faster than before. I checked and Opera was listed as one supporting WebGL

[Taz D]

Im using the Opera browser. I cleared history and cache as you suggested. Still no rotating box in test #1 #2 and 3 were faster #4 was slow, 5 really slow, and 6 slow but seemed a bit faster than before. I checked and Opera was listed as one supporting WebGL
Hi Joan,
Many browsers support WebGL, but it depends on how the browser and your computer is set up for using it. Opera is Chrome based, so you should be able to run test # 7.


What happens when you try to open the game itself?


Have you tried any different browsers to see if it would work it that?

[Joan Kinser]

Ive tried 4 different browsers and they all run about the same. Firefox seemed to be the fastest. Yes I have tried the new version of the game and it opens and works just slow like its always been. Does seem a little faster than the flash version. My biggest farm 34x34 has trees flowers and layered crops but does load faster and the tools work better and faster than the flash version did so Im pleased with that. Im not sure how to run test # 7 Thank you for all youre doing. You guys Rock!!

[Taz D]

Ive tried 4 different browsers and they all run about the same. Firefox seemed to be the fastest. Yes I have tried the new version of the game and it opens and works just slow like its always been. Does seem a little faster than the flash version. My biggest farm 34x34 has trees flowers and layered crops but does load faster and the tools work better and faster than the flash version did so Im pleased with that. Im not sure how to run test # 7 Thank you for all youre doing. You guys Rock!!
Hi Joan,
As long as you can get into the HTML version then you are ok. No further testing is needed. Just as with Flash heavily layered farms are going to load slower. The only way around that is to remove some of the layering.

[Brugpuppy]

I am using chrome, and this is what I have:

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Enabled
Video Decode: Software only. Hardware acceleration disabled
Vulkan: Disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Problems Detected
Gpu compositing has been disabled, either via blocklist, about:flags or the command line. The browser will fall back to software compositing and hardware acceleration will be unavailable.
Disabled Features: gpu_compositing


How do I fix this please

[Farmgirl_Su]

Hi Farmgirl_Su,
If you still have the Flash version go to your preferences and uncheck all the "Show" items so when you go to the HTML version it will not have as much to load. Try clearing your browser cache, restart the browser and then try opening it. It will be slow the first time as all the graphics for your farms will have to download.


Do you have any other extensions enabled such as one to force Facebook to the old layout or others? If so try disabling each one at a time, restart your browser and then try to open it.

yeah ,you are a star.....i did have 2 extensions to try to force FB back to old layout..although they no longer work I had left them..i shut them off and the farm opened. THANK YOU!!!

[rogerthedodger]

aint it about right with some of todays society lose something for a short while and its like the worlds gonna end and promptly start chucking their toys out of their prams show some patience this game is massive to migrate

[rogerthedodger]

the only thing that i see to be a problem to me at the moment is there a way to sell excess products

[Dana1971]

We Really need the thing ( I can't remember what it's called ) that shows you what crops are planted where. I can't remember every day what crops are planted on which farm. PLEASE put that on there. It looks like a little clock in our Toolbox

[rogerthedodger]

the show farms on the farm selector tells u what u got planted but no times of course , havent checked if that works

[Dana1971]

Sorry about my earlier post...what I meant we really need is our "Farm Stats" so we know what crops are where each day. I called it a little clock looking thing, it looks like a Pie Chart. Thanks so much.

[Roelie]

Farm Town load until I am on my farm and then go to a grey Screen. Doing the test as you asked all ok And my farm load in full and all ok. I think that is build 23.

[marymarcel]

Farm Town load until I am on my farm and then go to a grey Screen. Doing the test as you asked all ok And my farm load in full and all ok. I think that is build 23.

Hi Roelie :)

The link above your farms is actually build 28.

If you are using Chrome or a browser based in Chrome, which are the results for point 7?

[furry1993]

I have to add the following every time I try to log in to the HTML5 version:

chrome://gpu

[Taz D]

I have to add the following every time I try to log in to the HTML5 version:

chrome://gpu
Hi furry,
That is only a test you need to run if you can't get into the HTML version, not to add that when you open your farms. Adding that to the address will not do anything and probably will be ignored by your browser.


What do you see when you open your farms?
What browser are you using?

[MammaKanode]

Can you tell me if things that are overlapping outside the official edges of the farms are ok to be left there for the transition? Word is around that if it is not completely ON the farm squares it will get lost in the move. Please advise when you can, and thanks so much.

[Taz D]

Can you tell me if things that are overlapping outside the official edges of the farms are ok to be left there for the transition? Word is around that if it is not completely ON the farm squares it will get lost in the move. Please advise when you can, and thanks so much.
Hi MammaKanode,
Are you able to open the HTML version? If so are any of your items sitting off the edge of the farm missing? If not then that answers your question. No things on the edge of your farms are not being lost. I would not believe any thing said in the groups unless you see it here.

[Denise Dianna]

I tried to edit the farm name in the HTML5 version. Doesn't work. I keep track of what I planted where by editing the farm name so I hope fixing this is considered a priority. :D

[Edmo]

For days I tried to enter the HTML5 version by using the Edge, Opera and Firefox and i couldn't enter Farm Town. I decided to download Chrome.

From the webpage http://r1.slashkey.com/forum/showthread.php?t=650382 i chose:

"5.FarmTown game with user farms, no compression, with caching (slow to load, please be patient):
https://apps.facebook.com/farmtown/?build=22&dev=1
You should see your default farm."

And i was able to enter my default farm and visit another farm where i plowed some fields.

I bookmarked the website https://apps.facebook.com/farmtown/?build=22&dev=1 , closed it and i then i went to the bookmarks, i clicked the above bookmarked Farm Town URL and i entered the HTML5 version after a short delay.

Is this how i will be entering the HTML5 Farm Town in the future?

the #6 did not work.

[Edmo]

Chrome://gpu First Section

Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
Out-of-process Rasterization: Hardware accelerated
OpenGL: Enabled
Hardware Protected Video Decode: Unavailable
Rasterization: Hardware accelerated
Skia Renderer: Enabled
Video Decode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated

[Taz D]

For days I tried to enter the HTML5 version by using the Edge, Opera and Firefox and i couldn't enter Farm Town. I decided to download Chrome.

From the webpage http://r1.slashkey.com/forum/showthread.php?t=650382 i chose:

"5.FarmTown game with user farms, no compression, with caching (slow to load, please be patient):
https://apps.facebook.com/farmtown/?build=22&dev=1
You should see your default farm."

And i was able to enter my default farm and visit another farm where i plowed some fields.

I bookmarked the website https://apps.facebook.com/farmtown/?build=22&dev=1 , closed it and i then i went to the bookmarks, i clicked the above bookmarked Farm Town URL and i entered the HTML5 version after a short delay.

Is this how i will be entering the HTML5 Farm Town in the future?

the #6 did not work.
Hi Edmo,
That link was only a simple load to test to see if you could enter.


You need to click on the link in the left column of your Facebook home page to open the Farm Town page for the Flash version though you may not have Flash to be able to open the farms, then click on the link at the top of your farms for "Click here to try the HTML5 version of the game". That will get you to the current HTML release.


When the Flash version is no longer available then the developers will change the link on your Facebook home page to go directly to the current HTML version.

[Sammac17]

Hi Sammac,
Your friend was able to get to your farms because their Chrome is correctly set up.

For 5 & 6 at least it showed you the farms. It could be you were not logged into Facebook when you did those tests in which it would not know your ID to show the correct farms.


Please try something for me. Please check that you have cookies and pop ups allowed according to the instructions in the following link:
http://www.slashkey.com/forum/showthread.php?t=625118

I have done all that and still cannot get in the HTML5 version. Also I still have no rotating cube which I did have before. Am I going to lose this who;e game? I hop not. I have been playing since 2009.

[betjohns]

I am not sure if this is a bug or a feature that has not been enabled yet. When I go to plant crops in the flash version and click to go down one page, it goes down one page. In the HTML5 version, it does not go down one page. The bottom pairing of the seed choices still shows at the top after hitting just above the arrow. I am not sure if I am explaining this properly. I have screen image captures that I could send in a document, not sure if it will let me do that. Please advise. Thanks.

[Taz D]

I have done all that and still cannot get in the HTML5 version. Also I still have no rotating cube which I did have before. Am I going to lose this who;e game? I hop not. I have been playing since 2009.
Hi Sammac,
The rotating cube link is not working right now. It is not something disigned by the developers , so nothing they can do about it right now.


Did you use the instructions in the link I gave you for allowing the cookies and pop ups in Chrome?
Have you rerun the tests 5 & 6 while being logged into Facebook?



What do you see when you try to open the HTML version?

[Taz D]

I am not sure if this is a bug or a feature that has not been enabled yet. When I go to plant crops in the flash version and click to go down one page, it goes down one page. In the HTML5 version, it does not go down one page. The bottom pairing of the seed choices still shows at the top after hitting just above the arrow. I am not sure if I am explaining this properly. I have screen image captures that I could send in a document, not sure if it will let me do that. Please advise. Thanks.
Hi betjohns,
I am not sure I would call it a bug. Just different settings for how many the blocks it moves. In Flash it moves down 10 and in the HTML it moves down 8. This may be something they can adjust later after they get the rest of the game added and working.

[betjohns]

Hi betjohns,
I am not sure I would call it a bug. Just different settings for how many the blocks it moves. In Flash it moves down 10 and in the HTML it moves down 8. This may be something they can adjust later after they get the rest of the game added and working.
Thanks for your response. I really appreciate it.

[Edmo]

Hi Edmo,
That link was only a simple load to test to see if you could enter.


You need to click on the link in the left column of your Facebook home page to open the Farm Town page for the Flash version though you may not have Flash to be able to open the farms, then click on the link at the top of your farms for "Click here to try the HTML5 version of the game". That will get you to the current HTML release.


When the Flash version is no longer available then the developers will change the link on your Facebook home page to go directly to the current HTML version.

Taz D, I followed your directions, the Unity logo appeared, the bar was filled up, the Farm Town logo appeared and after about 1 minute the gray screen appeared with an error message telling me to see my browser's Javascript console. The error was at abort(138) at Error at .. and there are all these links that i have no idea what they mean. The problem is that all morning i was looking for the Javascript console on Edge, Firefox and Opera and I could not find it. What's next?
http://https://www.facebook.com/photo?fbid=406087977328978&set=a.388095882461521

[Taz D]

Taz D, I followed your directions, the Unity logo appeared, the bar was filled up, the Farm Town logo appeared and after about 1 minute the gray screen appeared with an error message telling me to see my browser's Javascript console. The error was at abort(138) at Error at .. and there are all these links that i have no idea what they mean. The problem is that all morning i was looking for the Javascript console on Edge, Firefox and Opera and I could not find it. What's next?
http://https://www.facebook.com/photo?fbid=406087977328978&set=a.388095882461521
Hi Edmo,
Please treport this to Support. Java should not be needed for Farm Town that I know of. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366


I would take pictures of those error messages. Support will let you know if they need them.

[Edmo]

Hi Edmo,
Please treport this to Support. Java should not be needed for Farm Town that I know of. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366


I would take pictures of those error messages. Support will let you know if they need them.

Taz D, thank you very much for your advice. I will do it.

In my previous message i tried to upload a snap of the image but it needed an URL. I uploaded the image of the error onn my timeline, then i opened it and i used the Facebook URL of the image but the Forum did not accept it.

Here is the image. I hope you can see it.

https://www.facebook.com/photo?fbid=406087977328978&set=a.388095882461521

[Taz D]

Taz D, thank you very much for your advice. I will do it.

In my previous message i tried to upload a snap of the image but it needed an URL. I uploaded the image of the error onn my timeline, then i opened it and i used the Facebook URL of the image but the Forum did not accept it.

Here is the image. I hope you can see it.

https://www.facebook.com/photo?fbid=406087977328978&set=a.388095882461521
Hi Edmo,
You will need to send that picture to Support when they tell you where to send it.

[okcowgrl]

This just has me going in circles! I have chrome. Sorry, post my gpu results where?

[Taz D]

This just has me going in circles! I have chrome. Sorry, post my gpu results where?
Hi Okcowgirl,
Here in this thread in a post along with the results fro m the other tests.

[okcowgrl]

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Metal: Disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Disabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable

[Taz D]

Graphics Feature Status
Canvas: Software only, hardware acceleration unavailable
Compositing: Software only. Hardware acceleration disabled
Metal: Disabled
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Disabled
OpenGL: Disabled
Hardware Protected Video Decode: Disabled
Rasterization: Software only. Hardware acceleration disabled
Skia Renderer: Disabled
Video Decode: Software only. Hardware acceleration disabled
WebGL: Software only, hardware acceleration unavailable
WebGL2: Software only, hardware acceleration unavailable
Hi okcowgirl,
What results did you get for the other tests?


Have you tried another browser to see if it will load in that?

[Aussie Rae]

just loaded the HTLM5 version to see a big boxed in NONE showing next to where it says Hide in the Chat bar area... have not noticed this before.. lol. was a bit worried that my farm had gone as it loaded but all is there.. :)https://scontent.fadl4-1.fna.fbcdn.net/v/t1.0-9/136115571_4268246703191991_8924445388335489041_n.j pg?_nc_cat=103&ccb=2&_nc_sid=730e14&_nc_ohc=6RHOE4-nFyYAX9-CWX7&_nc_oc=AQk5ZY09-En3d_ZVtePY0QIiL2QSgnVZvIA8X_at4jYbqV-H__ypPVhgPc4zy2-rLvbZ1SwEnTQ2H568kgoe6qZX&_nc_ht=scontent.fadl4-1.fna&oh=bdf35e0de1031e662d092b4017302f58&oe=60200C57

[Rob T]

Post Release Updates - January 11th, 3:00AM

- For all users having loading issues with the new HTML5/WebGL version of the game, please try loading the game from this link:

https://apps.facebook.com/farmtown/?build=30&logging=1

and then report here in this thread your facebook user id and where the game got stuck for you, on the black loading screen, the white screen or the green screen.

[bbarksda]

Not sure where to ask this and even if I can but, can we still layer in the new version?

[Rob T]

Not sure where to ask this and even if I can but, can we still layer in the new version?

Hi bbarksda,

I am sorry, but as we do not condone the use of layering as it can damage farm data, we are unable to verify one way or the other if it is still possible.

Also please note, we will not allow others to post if layering is possible or not as those posts will be immediately removed.

[rogerthedodger]

will our facilities still be produce even though we cant get to them or will everything be lost

[Trapitus]

http://apps.facebook.com/farmtown/play/?farm_id=1400227116&farm_ix=0
No carga pantalla en gris

https://scontent.faep9-1.fna.fbcdn.net/v/t1.0-9/138039449_10221720201946314_7301754687463385766_n. jpg?_nc_cat=102&ccb=2&_nc_sid=0debeb&_nc_ohc=9v4QDWmMQC4AX9i4v0D&_nc_ht=scontent.faep9-1.fna&oh=96e0c1bdb7e04c7514c958597785fdd8&oe=602130EC

Moderator translation:

Trapitus loads the game and can see the cube but after that he gets a grey screen with a sad face as showing in the picture.

[Sammac17]

Yes I have. I am going to see another tech today to help me out. I still get the same generic green screen when I did 5 & 6 over. the same one I get from my farm when I click on try the new version.

[Rina van der Westhuizen]

My user ID is 100000260079219: I tried the links given us by Alexandra Jeffrey on Firefox and Brave browsers. On Firefox build 28 gives me a Run time Error Index out of Bounds ref to Java Script. Build 30 gives me this: An error occurred running the Unity content of this page. TypeError.trimEnd is not a function. write to target @ /Slashkey.com. On Brave browser however, build 28 ran through to the farm but as it was almost loaded completely, it turned into the grey screen with the sad face. (Every now and then I go straight through to the farm using only the link at the top the page.) Build 30 loaded completely on Brave with blue neighbors and all.

[marymarcel]

Yes I have. I am going to see another tech today to help me out. I still get the same generic green screen when I did 5 & 6 over. the same one I get from my farm when I click on try the new version.

Hi Sammac17 :)

Please go to the main post of this thread in the first page and try the new link Raul posted there. You find it at the bottom of the post.

Then post here again with the results and a link to your farms. Thank you :)

EDITED TO ADD : do you have any extensions added to your browser, let say to keep facebook in their classic version? If so, you have to disable that extension and check if your game loads using HTML5.

[Santmyer]

Post Release Updates - January 11th, 3:00AM

- For all users having loading issues with the new HTML5/WebGL version of the game, please try loading the game from this link:

https://apps.facebook.com/farmtown/?build=30&logging=1

and then report here in this thread your facebook user id and where the game got stuck for you, on the black loading screen, the white screen or the green screen.

Hey Rob,

I tried loading farm town through the link you provided in # 727

https://apps.facebook.com/farmtown/?build=30&logging=1

The game got stuck on the black loading screen.

My facebook ID is: https://www.facebook.com/sandra.santmyer/

Added 537090646

[Stu3]

this might have been covered previously and i may have missed it but it looks like the html5 has most of the tools on the Flash version but the Transplanter seems to be missing on my Accounts have i missed some announcement about this i see the Multi Planter is there i ask as in previous time i have lost farm cash facilities across my accounts (not impressed and my second account Farm 1 lost farm upgrades that i had paid Farm cash for in the past)

[Taz D]

this might have been covered previously and i may have missed it but it looks like the html5 has most of the tools on the Flash version but the Transplanter seems to be missing on my Accounts have i missed some announcement about this i see the Multi Planter is there i ask as in previous time i have lost farm cash facilities across my accounts (not impressed and my second account Farm 1 lost farm upgrades that i had paid Farm cash for in the past)
Hi Stu,
The Transplanters are not available yet.

[Taz D]

I tried the links given us by Alexandra Jeffrey on Firefox and Brave browsers. On Firefox build 28 gives me a Run time Error Index out of Bounds ref to Java Script. Build 30 gives me this: An error occurred running the Unity content of this page. TypeError.trimEnd is not a function. write to target @ /Slashkey.com. On Brave browser however, build 28 ran through to the farm but as it was almost loaded completely, it turned into the grey screen with the sad face. (Every now and then I go straight through to the farm using only the link at the top the page.) Build 30 loaded completely on Brave with blue neighbors and all.
Hi Rina,
Please use the link at the bottom of the first post of this thread and then post the information asked for in a reply here. Using links from a group does not always give you all we ask for.

[Roelie]

My user ID is100000201872288. My game stuck on the black screen and then go to a gray screen. I tried on Fire Fox, Chrome and Brave

Thanks

[Bella Monica]

Hi

I'm having problem with the Map icon as it is not responding when I clicked it.

Thanks

[Taz D]

Hi

I'm having problem with the Map icon as it is not responding when I clicked it.

Thanks
Hi Bella Monica,
The Map functions have not been added yet to the HTML version.

[pete5560]

new version is fast. harvested all 43 farms in less than 1 hour. however, i noticed that the harvest totals were recording about 1/3 of total. after loading flash, the totals were corrected.

[sandgar]

Facebook ID 100001079898837
I got the black screen with a box on the bottom left of the screen that had the work NONE
Then it went to the grey screen with the sad face on it.

[Daisy Mariposa]

I use a MAC and Safari. I can access steps 1-5 but not six. I get a black screen with a weird white graphic and a status bar that does not make it all the way to the end. I performed the test on Chrome and got nowhere. Same black screen with the white graphic, but nothing in the status bar. I will not upgrade my browsers until flash is totally gone because I can still play the game jsut fine with flash but will be locked out if a miracle isn't forthcoming tomorrow.

[sandgar]

Hi, here are my results of the 7 Questions - Facebook ID 100001079898837
#1 - a page comes up with 2 separate areas with links to get more info on WebGL
#2 - I get what I am supposed to
#3 - I get what I am supposed to
#4 - black screen with cube - then goes to Aw, Snap! error code: out of memory
#5 - black screen with cube - then white screen with FT on it - stayed like that for over 10 minutes, so I left it
#6 - black screen with cube - then to grey screen with sad face.
#7 - Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Unavailable
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Unavailable

I use Chrome, Windows 10
Thanks

[Taz D]

I use a MAC and Safari. I can access steps 1-5 but not six. I get a black screen with a weird white graphic and a status bar that does not make it all the way to the end. I performed the test on Chrome and got nowhere. Same black screen with the white graphic, but nothing in the status bar. I will not upgrade my browsers until flash is totally gone because I can still play the game jsut fine with flash but will be locked out if a miracle isn't forthcoming tomorrow.
Hi Daisy,
Please use the link at the bottom of the first post in this thread and post what is asked for there.

[Taz D]

Hi, here are my results of the 7 Questions - Facebook ID 100001079898837
#1 - a page comes up with 2 separate areas with links to get more info on WebGL
#2 - I get what I am supposed to
#3 - I get what I am supposed to
#4 - black screen with cube - then goes to Aw, Snap! error code: out of memory
#5 - black screen with cube - then white screen with FT on it - stayed like that for over 10 minutes, so I left it
#6 - black screen with cube - then to grey screen with sad face.
#7 - Graphics Feature Status
Canvas: Hardware accelerated
Compositing: Hardware accelerated
Multiple Raster Threads: Disabled
Out-of-process Rasterization: Unavailable
OpenGL: Enabled
Hardware Protected Video Decode: Hardware accelerated
Rasterization: Unavailable
Skia Renderer: Enabled
Video Decode: Unavailable
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Unavailable

I use Chrome, Windows 10
Thanks
Hi Sandgar,
The developers will be looking at the log that was collected from the information in your posts. Hopefully they can figure out the problems people are having and come up with a solution for it.

[amanda1955]

chrome has blocked flash so just wondering how long it will be till most things are enabled

[rogerthedodger]

when flash goes will we have the forums

[Sammac17]

My tech guy found out what was wrong today with why I couldn't get the new version. I was using the Revert Site extension. When we disabled it I could load the new version HTML/WebGL fine.